I visited Sight Eye Care after a minor eye injury for assurance that all was ok. First, my search…read moreinvolved several websites to determine my best options for an exam. Sight Eye Care's site was very informative representing their services. Making an appointment was very simple with injuries getting priority. The staff gave great first impressions of confidence and professionalism. My interaction with Dr Hoang was incredible, she gave simple "classroom" explanations of each step of the examination which was very appreciated. Ultimately, the visit exceeded my expectations gave me assurance that I made the right decision regarding my eye care.

Best doctor & customer service! The doctor patiently waited for me to learn how to put in new…read morecontact. Appointment isn't required but highly recommend.

I had an appointment at 9:30am for my son. Dr. Zebin Dholasaniya arrived LATE and walked past my…read moreson and I, looking straight ahead and then greeted her office staff. She then proceeded to assist a walk in patient without an appointment, keeping us waiting for 25 minutes. Upon entering the exam room the doctor offered no apologies for the wait. I understand emergencies happen but courtesy should be extended to the waiting party. When I mentioned this to her she attempted to tell me that usually patients arrive with the contacts in. 1. My son didn't have any contacts left 2. It's irrelevant to her being late and unapologetically seeing someone before us.

Dr. Chetti is really wonderful! Our visit was thorough and my wife and I were both made to feel…read morelike we were in good hands. The practice staff were so polite and helpful and we really enjoyed the whole experience. We had been here a few years back and I remembered having a really good experience - but there was an issue with the appointment staff and they have obviously done a good job correcting that. It seems they have recently trained the staff to put in a little bit of extra effort to make patients really feel valued and welcome. From making the appointments all the way to selecting frames and working out what options we had the staff was great! I also appreciated the wide variety of frames that were available to choose from. Most of the time I have a hard time finding a pair of glasses I feel I can just "live with" and at other places I feel like I was just settling with my choices, but here my wife and I were able to find two pairs each that we love. We are happy to have this place : ) Thank you Dr. Chetti

I went today and the store manager was there. she truly seemed like she didn't want to be there!…read moreWas SO sassy and rude, I usually get help from Julissa and she's really helpful but I guess she wasn't there today. I dont recommend going if she's there cause this woman was not helpful and made me feel unwelcome.

I went against my better judgement and decided to order eyeglasses from here as a last resort to…read moreuse up my Flex Savings Account money before the year was up. As a high myopia (-14 prescription) patient of 34 years, I should have known better. When I went in to order my glasses, the lady helping me was not aware that high prescription patients are recommended to choose smaller frames in order to keep the lenses as thin as possible. She said she had never heard that before. This should have been my first red flag, as anyone that has dealt with high myopia knows that. When I placed the order, I made it a point to tell her that I don't want rounded lenses, as they give the illusion of a ring around the eye. The glasses came back with rounded lenses. The next issue I had with Target optical - I ordered my glasses on December 31, 2019. The glasses were not delivered until February 2020. The first time I called, around the 2nd week of January, I was told that the glasses had shipped. When I called the following week, I spoke with Diane the manager and she informed me that they hadn't shipped due to an issue with the quality review. No big deal since at this point I had already waited almost a month. Finally, when I called in February, they told me that the glasses I ordered over a month ago had arrived. Mind you, I've never had to wait over 2 weeks for glasses when ordering through my optometrist, despite the high prescription. It would have been fine if the glasses arrived fit to standards. But it was obvious to me upon inspecting the glasses that their optical lab hadn't even cut the lenproperly. The only reason they even get 1 Star is because of the ease of the return process. Diane was able to get it done quickly and with no issues. She also understood and agreed with me that the lenses were shoddy. Overall, this place MAY be ok for those of you with low prescriptions, but I wouldn't even take that chance after my experience. This place is a hard no for me.

The customer service from the manager is exceptional! She did all she could to get me the best…read moreprice and deal with and without my insurance. The choices in eyeglasses were very good and wonderfully priced.

THE CUSTOMER SERVICE IS TOP TIER!!! The girls that were there were super duper nice. This location…read moremust be the best one I have been to. I came to get my glasses tightened up, they gave me the best customer service, definitely coming here again!! :)

1. Left a message on their voicemail to schedule an eye exam. They didn't call me back. They said…read morethey didn't get it. 2. Made an appt by phone and gave my insurance information. They waited until I showed up for my appt to tell me they didn't accept my insurance.

All went well! Quick service and representative was helpful and knowledgeable. This is my second…read moretime ordering from this location and haven't experienced any issues.

My daughter and I visited TSO Aliana for an eye exam and glasses. The process was really smooth and…read moreeveryone was very friendly. This was my first time visiting and I was impressed with the healthy selection of frames and shades. The time it took for the glasses to arrive was about a week which is fast for most places. I will recommend them to family and friends.

Went into the Alaina location today and inquired of a repair of the eyeglasses that I purchased…read morefrom them in 2023. The girl at the desk reached for my glasses with her bare hands. I asked if they had a paper towel or something for her to wrap my glasses in and she said, "no" with a silly smirk on her face. She then went to the back to talk to a guy (who later referred to himself as one of "managers", regarding my repair. This guy said TSO no longer makes my glasses and he doesn't know how to repair them. He didn't offer any suggestions or other options, just stated my eyeglasses were discontinued and can't be repaired. I then received my eyeglasses back and went to wash and clean them. As I walked away, I turned slightly and saw the "manager" cowered over and snickering with the girl at the front desk. They appeared to be amused and thought of my situation to be funny. I then asked if he would contact his manager. He went to the back and closed the door as he talked to his manager. I am almost certain that he closed the door to give his own fabricated account of what transpired. As i waited, I then contacted the TSO Sugarland location for assistance. The young lady from the Sugarland location was very helpful and then informed me of an outside company that their location provides to customers in this situation. I then asked for the "manager's" manager's number. I called the number twice and did not get an answer. I left a message on the voicemail, but still did not receive a return call. This is the SECOND pair of Tom Ford glasses that I have purchased from this location. The first pair had one lenses tinted darker than the other. This was never repaired due to silliness and immature behavior of the girl at the front desk. Not sure if she is the same girl from last year, however, they were both immature and unprofessional, as well as, the guy today who says he's a manager. This is the TSO location in Alaina. Although, I am now getting new eyeglasses, I would never again go to this location, and neither will I recommend this location. Because of my experience at this location, i am now very wary of the TSO franchise. TSO ALIANA-VERY RUDE AND UNPROFESSIONAL

I had my yearly eye exam here today. The staff were quick and friendly. They are very transparent…read moreabout prices, expectations, and addresses all of my concerns. Dr. Nguyen is very easy to chat with, patience, and super understanding . Parking is in front and free. They're right off the grandparkway on the feeder.

This eye place I have been going for 1 year Dr.Nguyen is amazing she is nice and is precise my sons…read moreglasses always come out so well. Highly Recommend

Such an amazing experience! Everyone was professional and knowledgeable Every step was explained so…read moreno guess work, straight forward this is what you need and why. They were so sweet and even helped me pick out glasses! I definitely recommend this location for all of your eyesight needs. Thanks Ladies

Doc was quick and thorough no complaints. Place is clean and is covered with my insurance so I…read morelove! Close by to home.

The doctor is amazing and the front desk ladies are nice. Easy to make an appointment and they're…read moregood with kids.

One of the front desk person has just been sneering as I tried my new glasses, but didn't help…read morealthough I spent over $1,000 there. The glasses hurt my nose and the prescription is off. They forgot to tell me when my contacts arrived and btw, $139 for contact fitting when you've been wearing contacts for over 20 years seems a little high doesn't it? I guess it's an expensive neighborhood and they're there for the money.