Dr. Blair is awesome! he was very informative and was eager to answer any of my questions. His staff was anything but. I went in for astigmatism contacts, which I didn't end up liking so I was given 2 other options to try out, one of them being Acuvue Oasys which ended up being my preferred choice. I called and mentioned that I would go with the Acuvue and I'd pick up the prescription. The woman confirmed if I wanted Acuvue, to which I agreed. I go get the prescription filled and noticed it didn't say Oasys, so I called the office and verified if these were it. The office told me that the prescription is correct with the name on it. I go home to put them on and noticed that the prescription was for Acuvue Moist. I called back the office and got so much attitude because it was my fault that I didn't correct them, when I've never had/seen Acuvue Moist in my life. If I've only ever been given Acuvue and some other brand that was not Acuvue, clearly when I mentioned Acuvue, it should be the one that originally gave me which was Oasys. I kept telling them over and over that they've never given me Acuvue Moist, I even dug through my trash and found that the ones they gave me were Oasys! I was even told that they would speak with the doctor and give me a call back. They never did, so I had to call and again was told that it's my fault. There wasn't even an apology, it was as simple as I didn't correct them and it's my fault. So now I'm stuck with 3 boxes of contacts I didn't want.
Also, don't put your masks back on just because someone is walking in... read more