They say it won't take long and it won't cost much but then they take 5 hours and you're stuck with…read morethe bill. If you check other reviews on the other Yelp page it will confirm this

I quoted them to unload a 16ft box truck. I received 2 free hours as a promo from my apartment move…read morein. I was a little skeptical that they would get in done within 2 hours and would have to pay extra. However, the two guys were able to get it done within 1 hour total. They never stopped moving. Carrying 2 real wood end tables at a time. Definitely would use them again and recommend them to friends and family.

Beware of the bait and switch. I called and had them come to my house to give me an estimate on…read moretime to move and pricing. I called a week before the move to confirm all was set and they said it was. The night before the move, (which is stressful enough without this call) they said that they didn't think their truck was big enough and they would need to send two trucks and 6 men instead of 1 truck and 3 men, doubling the rate. I agreed because I figured the move would be over in 4 hours, rather than the 8 hours they quoted, but it ended up taking the 6 of them 8.5 hours to get it done. Don't fall for their low-ball estimate! It will cost you double and the service is not worth it.

Moving? Want your jewelry stolen? Call Bustillo Movers! They'll make your move extra stressful!…read moreThey'll steal your jewelr and then refuse to give you their insurance information. I question whether they even have insurance as they claim.

Great movers - quick to get everything done and careful at the same time. They did a great job…read moremoving our grandfather clock. We have used them twice and will again.

I strongly advise against using Leo's for moving, particularly if you have a piano. We hired them…read morelast June for a short, 25-minute move from Sugar Land to Missouri City. Despite moving only a one-bedroom equivalent --with all items prepped and no heavy furniture other than a glass table and three bookcases (we left everything else to the new owner) --the job was significantly padded. I was quoted a 'conservative' 4 hours but was charged for 5. When I complained that the pace was unreasonable for such a small load, the company refused to budge. The most upsetting part was the many scratches surface damege to our baby grand piano I found later. (The piano move was charged separately.) It was in like-new condition, but Leo's failed to cover it completly with blankets, with part of lacquer finish in direct contact with shrink wrap. It is now showing some lacquer surfaces are damaged. I later learned they handle high-volume piano moves for local universities, which explains their 'quantity over quality' approach. Leo's told me they were specialized in moving pianos. That was the main reason I used them, but got burned. If you value your instruments, do not use Leo's. Call a local piano store and hire a dedicated professional instead.

November 21, 2025…read more To: Lazhar Berkat, Owner. Adam Vick Branch Manager Texas Subject: Delivery of Wendell Davis personal effects to Tomball Texas subsequent damages, loss, and lack of communication regarding claim and assistance regarding claim. On October 18,2025 I received my shipment which was also packed and stored by vanexpress moving company. During delivery three (3) items were damaged beyond repair being: An LG 55" tv Model OLED55C8PUA Made 11/2018 A 58" Glass and wood with chrome desk A 49" full length mirror All of this had a fair value of $569 in good condition after consulting. All items were either broken beyond either due to the loading, storage, and unpacking which Adam Vick had taken videos of and knew all items to be in good condition. Originally we were told maybe a week to have the claim settled, it is now four weeks and the only thing the person in New Jersey would say was they would send a note to the company they filed a claim with. (Of which we are never copied on which we questioned but never got an answer. These items were reported by Adam on the same day (October 18) in the form of a claim Adam states. As of today, we have never received a copy of this claim after questioning Adam and his head office in New Jersey. To date or as of today, we asked this six (6) specific times. The day after the shipment and a couple of days after this we also asked Adam if he was sure if all items were unloaded, my sons' office chair as he needed it to do his homework. We received no answer about it, so we engaged the head office in New Jersey. After eight (8) days the chair appeared, and we questioned Adam if anything else was missing. He said no but we told him we were skeptical because we had to escalate the issue just to find the chair. He said no and we also asked his colleagues in New Jersey to please see if they could verify as we were still unpacking. After unpacking we noticed that Spanish porcelain figures containing lladro angel figurines as it was the only box marked porcelain figures and fragile being #4541 Angel lying down $48 value #4960 Curious Angel $55 vakue #4959 Angel Kneeling $109 value #4635 Guardian Angel with baby $40 value #4539 Angel Thinking $40 value #4538 Angel Praying $39 value Oppo 103 SACD/DVD Player $300 value Cusinart blender $29 So what we would like to do is to make sure this is common knowledge and we could receive and explanation why we did not receive a copy of the initial claim. We additionally would like to say 7 of the 16 clients bill of rights were not kept. Many pieces of furniture we had a carpenter come in and paid $424 on repair to make usable again . All in all was the only thing Adam was insistent upon was being paid for pickup and and drop off to the point of being insulting. We would appreciate your review and consideration in this matter. Sincerely, Wendell Davis

We made an out of state move with this company. We were happy with the staff that packed our house…read moreand their handling of our belongings. We were told the same staff would be on the other end unloading. We were also told that the trucks would arrive at the new location between 8-10am. When they didn't show up by 10am we called and were told they were packing the trucks and would be leaving shortly. The trucks did not leave for several more hours. All communication with the company from here on out was prompted by us otherwise we would not hear from the company. The trucks arrived well after 7pm and with a totally different crew. They were helpful but we were told they needed to leave by midnight to get back. It was a rush to unload the trucks We received items that did not belong to us and several items were missing. No attempt was made by the company to retrieve the items we did not own nor was any attempt made to our knowledge to find our missing items. Again our main concern was lack of communication after the packing was done, the late arrival, and the lack of effort to find our missing items. Would not recommend this company for a long distance move.

We used what was said to be according to workers shirts. Them in June 2024, some items damaged,…read more they not clear on explaining expenses. The man I dealt with Eli never responded to my last text. When they entered our driveway they got stuff messed up our driveway. Beware

Highly recommend! They got my entire apartment moved into a storage unit within a few hours. They…read morewere timely and respectful of my things. 10/10 would use their services again.