If you hate your parents this is the place to send them, unfortunately I love my dad and this place…read moreleft me with PTSD and I am currently undergoing therapy as a result of the way the staff treated me and my father. The emotional abuse and negligence the staff inflicted upon us was unconscionable and this was the most unprofessional medical environment I've ever encountered. This is a paraphrased version of the complaint I have sent to the relevant state department in charge of overseeing nursing homes. My dad spent three short days at South Haven in hospice care and the negligence and unprofessional conduct by the staff worsened the already traumatic experience of losing a father. I will try to document as much as possible. The bed they gave him was broken and he couldn't sit up. He kept on asking me to help him set up. I asked five times for a working bed because all he wanted to do was sit up. This went on for two days. He finally a working bed two hours before he died and by then he was so far gone that he couldn't appreciate it. He was transferred without any medication and spent the first day in pain and suffering without any relief the first day.  My Dad held a phD in Pharmacy and has worked at both major pharmaceutical companies and top research universities in the US. He kept on requesting the staff for specific meds to deal with his ailments, and I explained to them his medical background and what he was trying to communicate (he had difficulty communicating due to his stroke) and they ignored him and didn't document anything or report it back to the physician.  I could tell this upset him deeply as they weren't respecting his medical wishes or even giving him the time of day. My father stripped off his hospital robes because they were nasty and uncomfortable.  The nurses advised me that I get him more comfortable clothing, so I did.  They then ignored my requests to change him and left him in bed for three hours in a diaper convulsing in pain and misery unmedicated, and with no air conditioning to provide any relief. He was left like this for over three hours as I begged staff to dress him so he could have some dignity in his final moments.  They just kept telling me someone will be there in ten minutes for three hours. Other staff said that his wing was not their responsibility, as they were too busy gossiping and slacking off to help. The staff said they'd clip his toenails and then didn't. I should have documented those, they were disgusting.  They kept saying they would for days, but he died with filthy, overgrown toenails. At one point my Dad was obviously distressed and suffering and began shouting and calling for help.  I asked a nurse in the hallway to check on him and the nurse replied, and I quote verbatim, "I will f***ing check on him when it's f***ing time to check on him" and walked past me.  At this point I'm distraught and in tears and they could have cared less. The lack of empathy among the staff continued throughout the entire stay. My Dad's roommate was watching Fox News and True Crime documentaries that were causing him distress.  I played George Gershwin music to calm him down and his roommate called to complain and the staff had the gall to tell me to stop playing music.  So, my Dad is crying and hallucinating, I'm doing my best to soothe him in his last moments and in the background the television is saying sick depraved stuff like "and then they found her bloody underwear in the trunk" It was cold and inhumane of the staff to make that demand of me and I'm pretty sure it goes against the policies of the home to allow one roommate to watch TV while the other roommate dies in silence.​ Screw them, I put the music back on. It's just one of many examples of how they treated us. Another point my Dad started choking and when I asked the staff for assistance he said I was, once again quoting: "wasting his f**** time" while he was removing fluids from my dad's throat.  It then took over two hours for him to give my dad his hourly medication, which I feel was done in retaliation for "inconveniencing" him because I didn't want my dad to choke. They called us at 4am to come get my Dad's belongings when he died. They wouldn't let us wait until the morning otherwise they were going to throw out my $2000 laptop along with the rest of his belongings. What a miserable place. Only send your loved ones here if you hate them. if I wasn't there, my dad would have spent the last days of his life rotting in a diaper. Even if you go there, the staff will retaliate against your dying, suffering father for simply asking them to do their job. This nursing home made me fail as a son, because I flew across the world to make sure that I could say goodbye to my dad and make sure he could die in comfort. This place denied me of that and I will never forgive them for it.

My father was there for approximately 5 months before his passing. I have to say that this is the…read morebest facility in the area. I tried a fancy one nearby and pulled him because the staff were cold and seemed to be bothered by the smallest of questions which made me worry constantly. Here at South Have the staff were caring and attentive to his needs. My father was happy there. The staff called him Pop pop and he loved it. The staff have a very low turnover. They really care for their patients. It might not be a fancy place, but you know your loved one is being cared for in the best manner possible. It really makes a difference when you have to leave him after a visit to know that your loved one is in good hands!! I will always be grateful for the care given to my Dad!! Thank you all!! special shout out to Octavia and Daniel! You went out of your way to make my dad feel at home.

My mother started rehab for arthritis at UAB Spain Rehabilitation Center this month (January 2026)…read moreand I have been taking her to her weekly appointments. We could not be more well pleased with the level of intention and quality of care that she is receiving from both the medical & support staff! Parking improvements are much needed! The ticket machine at the entrance has been "out of tickets" every time I dropoff. Consequently, there is an attendant standing (rain or shine) in front of the machine, distributing parking tickets after handwriting in the car entry time. This ticket or a validation is required for payment in order to exit the lot.

My mom needed a brace for her drop foot. The tech was very patient and worked with her to get the…read moreperfect fit.

This was our first time at this retirement home. My daughter was here playing piano for the…read moreresidents. This facility has several different levels of care from assisted living to skilled nursing home and rehabilitation care. The front desk staff was super friendly and the lobby has a grand piano and is well appointed. The residents we met seemed very happy and those with staff helping them were well cared for. While I did not turn the whole building, everything was clean. I cannot comment on nursing care since we did not witness direct care but I would look at this facility for my mother if needed.

From the owner: Charming City Life on Birmingham's beautiful historic Highland Avenue in Southside.read more

My mother is 86 and needed someone twice a week to come to her house for personal interaction and…read moretake her places for appointments and fun times. Wow. The person Helping Hands sent has met our needs beyond our expectations. She is kind and loving but has that little bit of sterness to get my mother going in the morning. It has been two weeks and my mother loves her. We love her. She gets a High Five!

From the owner: For more than 50 years, Helping Hand Services Inc. has been serving Alabama's families by providing…read morecompassionate, high-quality home care. It is a local Registry of mature companion sitters for homes, hospitals, nursing homes & assisted living facilities.

Benchmark at Altadena Square has been a great place to get relief in my neck, shoulders and lower…read moreback. I've only been there a few times and already I can feel such a difference in my quality of life. Therapist Amanda Peterson is extremely knowledgeable and with the help of her team Jess and Micah, they work hard to make sure you feel better when you leave there. They have a great attitude that is inspiring!