Efficiency and great bedside manner can coexist? Apparently, they can at Dr. McKeon's office. My…read moreleft wrist has been hurting on and off for six months. Since I was pregnant, my treatment options were limited. Before Thanksgiving, I called to make an appointment to see Dr. McKeon. She helped my husband with some wrist pain he had so I knew she could help me. They couldn't see me for almost two months but I knew it would be worth the wait. Parking and navigating the building was a bit confusing but I eventually found where her office was located. The check in process was quick and easy. My appointment was at 9:00 and I was called back around 8:55 AM. Dr. McKeon was in the room by 9:05 AM. She diagnosed me and gave me an injection to help. She gave me some literature on my diagnosis and told me what to expect and what to do if the pain resumes. For the first time in six months, I feel like my wrist is going to get better. I hope I don't have to come back but if I need their services, I wouldn't hesitate to do so.

So disappointed. I have been trying to get an appointment for a week now. You cannot get a person…read moreon the phone to help you at all, it is AI. Guess I will find another surgeon.

Fixed my crooked toe no longer crooked! Larry Lemak and his granddaughter are great people!read more

Clinic is really well kept, clean and new looking. The staff is incredibly friendly and doctors…read morewho help you seem to care about their patient. Additionally, the clinic attached to them is also as professional. This is in a great location and a breeze to work with. The only thing, however I guess it's normal, is the amount of paperwork. Other than that, everything was great!

Nate is awesome! He is one of the best physical therapists in town! He offers one on one evaluation…read moreand treatments, including a lot of hands-on treatments and modalities. He will also put together a rehab program to do at home and follow up with you to make sure that you are progressing and getting better.

Dr. Sophia Lal is absolutely amazing. She saw my daughter for the first time on Monday after…read moresuffering a sprained ankle at ballet. It took 45 minutes examining her and we saw her again on Friday for the "go, no go" to dance. She came to the performance on Saturday, she is awesome!!! Go see her for any sports medicine needs!!

Dr. Lal is fantastic and helped me with compressed vertebrae and sciatic nerve pain. I highly…read morerecommend them if you are active and want to stay that way

I always have great visits to Southlake Orthopedics! Friendly staff, clean environment and a very…read morecaring doctor. Who knew at 40 you fall apart and need doctor for everything on your body! Dr Grantier is awesome! He always take care of my needs and very professional.

Doctors are excellent, but the support staff and billing process have been extremely frustrating…read more I received a "First and Final Notice" for a bill more than two years after my visit. Despite multiple attempts, I have been unable to reach the billing department. When I called the office for assistance, they were unable to help and simply transferred me back to billing, where no one answers the phone. To make matters worse, the note on the bill threatened collections. I attempted to pay the balance online, but the Phreesia payment system froze and would not complete the transaction. At this point, I have tried every available option: The billing department does not answer calls. The office staff cannot answer billing questions. Calls are routed back to billing with no resolution. The online payment system is not functioning. The physicians may provide good care, but the administrative and billing experience has been unacceptable. If patients cannot get answers to billing questions or make payments through the available channels, there are serious organizational issues that need to be addressed. Unfortunately, this experience has earned a well-deserved one-star review..

I went today and have been having back issues for over 2 years and was hoping to get some help the…read moredoctor was very rude so I will not be using him told me what I had to do and said I'll see you back in 6 months and walked out of the room

They are very polite.will sit and talk to you and make sur you don't have any unanswered…read morequestion.will return.

I walked in and was seen in about 10 minute. X-ray were made and read in 15 minutes. I was out the…read moredoor in about 45 minute. Parker explained everything to me, the staff were very friendly and helped me adjust my boot.

If you're having any issues this is a great place to start. The staff is wonderful and willing to…read morego above and beyond to support you. I truly enjoyed my visit.

I went here to get a TB test for work.. the RN put the needle to far in my skin…read more then I went back to get it read.. I waited an hour. then the RN and a nurse didn't know if it was positive or negative; so they called what I thought was a doctor he said I was positive to get x-rays done.. so I did and after I did that he and the RN told me to go to the Shelby County Health Department to get them read.. I was like what.. He said they can not read x-rays there, but yet they have an x-ray machine.. and you will get charged $100 for each x-ray if you personally don't bring them back to there clinic.. Will NEVER go back..

I went there for a medical issue, the doctor was going on and on about several things that didn't…read moreeven concern me at all. Then finally wrote me a rx. I took it to my pharmacy to get fill and was told I needed to have a pre-authorization form filled out by my doc because the medicine is rarely used. Weeks later no form, and I keep getting the run around by both the nurse and secretary every time I call, and finally there will be no form filled out. It was declined by the very same doctor who wrote the prescription. Huh? why write a rx for a medication that needs to be pre-auth only to decline it. It's like I went to the doctor for nothing and I had to go to another clinic to get treated all while my condition became worse. They will never see me again.

I went to Results Physiotherapy from October through January. Madeline and Laurie were the…read moretherapists that worked with me. Both were fantastic - concerned that I was getting the treatment/exercises that I needed, but not so much that it hurt me. The other therapists were friendly too. It was like friends getting together to workout. I highly recommend this location and these therapist!