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    15 years ago

    Helpful 2
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    10 years ago

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    12 years ago

    Have been to this clinic several times over the years. The physicians give exceptional care and the staff is friendly.

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    Drayer Physical Therapy Institute

    Drayer Physical Therapy Institute

    3.0(2 reviews)
    5.5 mi

    Had back pain and lumbar back surgery but still had pain, numbness and weakness after 2 years…read more Just had my first P-T session with Jeff and staff and am amazed at the result! Jeff is very knowledgeable in therapy, diet, lifestyle, etc. I am not 100% yet, but I am almost pain-free and have hope for the first time in a long time. Saw the 1 star review where patient was unhappy about buying new straps for her knee brace. Don't let that put you off, these are very professional folks who provide a welcoming, bright and cheery place to make you better. J.C.

    I first contacted this company thru referral by my doctor for a knee brace back about 10 months…read moreago. I had to go to their location to have it fitted, etc. and a referral document was required for this item and a co-pay. Jeff, the manager, fitted the brace and sent me on my way. Now I've been wearing the knee brace every day ever since I received it and I need to get new straps for it because the ones on it are worn out. I currently have pieces of towel taped to the straps to keep them from rubbing me raw. These straps can be replaced. I cannot order them directly from the manufacturer and have to go thru the place I purchased them from, as per the manufacturer, so I had to contact my Drayer location listed here. I have contacted them by phone and thru facebook and cannot get a call back, return post, letter by mail, email, or any such out of them as to what to do to get the replacement straps. I have tried 3 times. They will not tell me if I need to get paperwork from my doctor to get the straps, or anything like that. I do realize there's probably a payment for them involved. By the way, my account is and has been paid in full. After waiting a month total of time since my first contact attempt, I contacted their home office in Pennsylvania 1 1/2 weeks ago and have not heard one thing from them either. I don't know what is wrong at all but this is very poor customer service. I will be making a comment to my doctor, an ortho surgeon, also since he's the one that sent me to them. I would not recommend this company and its location for anything related to equipment you might ever need. I have not used their physical therapy services so I cannot comment on that. But don't expect this company to do phone calls, emails, or even smoke signals.

    Narrows Clinic - sportsmed - Updated May 2026

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