I always have great visits to Southlake Orthopedics! Friendly staff, clean environment and a very…read morecaring doctor. Who knew at 40 you fall apart and need doctor for everything on your body! Dr Grantier is awesome! He always take care of my needs and very professional.

Doctors are excellent, but the support staff and billing process have been extremely frustrating…read more I received a "First and Final Notice" for a bill more than two years after my visit. Despite multiple attempts, I have been unable to reach the billing department. When I called the office for assistance, they were unable to help and simply transferred me back to billing, where no one answers the phone. To make matters worse, the note on the bill threatened collections. I attempted to pay the balance online, but the Phreesia payment system froze and would not complete the transaction. At this point, I have tried every available option: The billing department does not answer calls. The office staff cannot answer billing questions. Calls are routed back to billing with no resolution. The online payment system is not functioning. The physicians may provide good care, but the administrative and billing experience has been unacceptable. If patients cannot get answers to billing questions or make payments through the available channels, there are serious organizational issues that need to be addressed. Unfortunately, this experience has earned a well-deserved one-star review..

Dr Carr and staff are courteous personable and professional. I highly recommend Dr Gregg Carr who…read moreis one of the very best Orthopedic surgeons in in Birmingham, AL area..

Excellent doctor. Every single staff member has been helpful and courteous on multiple occasions…read more Dr. Carr spends as much time with me as necessary. Never treats me as though he is in a hurry. Listens and explains until I am satisfied. Has performed 4 surgeries plus knee injections on me, so I have spent a lot of time in his office, and they have consistently demonstrated they care.

Unfortunately with the current health restrictions, I did not get to go inside the offices, but the…read morebuilding itself looks nice enough. I accompanied one of my parents who was having a procedure. I knew that I would almost certainly have to wait outside, and it was fortunately not too hot, and there was a nice shady spot near the entrance from which I could watch. It was a later appointment in the afternoon, and as the parking lot emptied I made a couple rounds of the parking lot. (Gotta get those steps in for the day!) Tip--when exiting next time, I will go around the back of the building to the lower exit which is further away from the curve and makes it easier to see. It soon became obvious that they were not only running behind but that we apparently were the last one of the day. Dr. Downey came out personally to not only tell me how the procedure went but to apologize for the wait and running behind. I thought it was very nice and unexpected that a doctor didn't just send out a nurse with the messages so that he could expedite his own departure. Moreover, my parent seems to be very pleased with the care and attention from Dr. Downey and his staff.

I had procedure on neck joint yesterday, Dr. Downey and his procedure team did a excellent job. I…read morehave been going to him for years. Dr. Downey is a Christian and experience doctor that i trust . all his staff does excellent job. I am feeling better since yesterday already. God bless Dr. Downey and staff

Just as my Neighbourhood Facebook group said - this is an excellent place to go for a walk in. Dr…read more Sing(?) even asked me questions that were not related to my issue. He saw I was pre-diabetic and asked when my next diabetes test was because the Cortizone shot would produce a sugar spike. He even told me that a bone that I broken 2 years ago had healed. He was also a good communicator, showed compassion, calm demeanor. He treated me like a person and when he injected my hips, I felt almost nothing. All other bursa hip injections that I have had have hurt immensely (APP, UAB higlands ground floor). Either medication has changed since then or he is a highly skilled Doctor who can inject without even hurting you. Amazing! I would have liked the receptionist to be much more polite and speak more clearly. She seemed impatient. I don't think it was because the practice was busy, when I got there an hour later it was empty, but who knows. The waiting room was comfortable, clean, cool with cold water bottles to drink! Bathroom was spotless and parking was easy/free. Perfect place to go if you live in Birmingham city, Homewood, Mountain Brook because you don't hit rush-hour at all. (2:30-4:30 on Monday

Visiting a place like this is like visiting a mechanic, it's usually not for a happy reason. Thus…read morewas why we were here tonight... my daughter rolled her ankle at cheer practice. The trainers at her high school recommended an x-ray so we brought her here. Located in the relatively new and very nice and eclectic "Brocks Gap", OS1 is in between a ballet studio and Moe's BBQ. Also in the same strip are The Trak Shak, Whole Scoop Ice Cream Shop, Santos Coffee and Tre Luna Bar & Kitchen. A very small front door leads to a modest and simple waiting room with a complimentary Keurig and canned sodas. There's a small counter with a receptionist. OS1 calls themselves a Sports Injury Clinic and indeed they are. They have trained sports medicine specialists on site. They have convenient hours closing as late as 7. They claim to be less expensive than the ER with decreased wait times. Finally, they can take X-rays and have MRI equipment on-site! We arrived with our injured daughter about 40 minutes before closing. They normally don't see new appointments past 6, but we were greeted with a friendly face and after checking w/ the medical staff, they immediately took Sarah "to the back" while Tammy filled out the paperwork. In about 10 minutes, we were back in the exam room where Dr. Beidleman was already examining her ankle. From start to finish, we were walking out of OS1 in about 30 minutes. Dr. Beidleman was kind, sincere, sympathetic and most of all professional. His nurse who came in to help show Sarah how to use her fancy boot was also fantastic. Everyone who was there was extremely friendly to the point that it kind of creeped me out... in a good way! So having said all that, I need to add that at 7pm, the NCAA National Championship game Georgia vs Alabama was going to be broadcasted and their entire staff might have been trying to get us out as quickly as possible. Also, since it was the last hour before close, there wasn't any other patient there so we were their center of attention. Would our experience be any different if the NC game wasn't coming on at 7 or if we were there in the middle of the day with 5 other patients?!? I don't know. But I do know that this experience was exceptional and we will be returning. In fact, we have a followup appointment in a week. I'll write an update...

Good explanations. Whole staff is very kind and caring. The knee replacement went well and my…read morerecovery was excellent. They are all very responsive to messages left on the patient portal. I couldn't be more pleased! The other knee will need to be replaced as well and I wouldn't dream of going anywhere else

Dr. Bramlett was recommended to me by my Endocrinologist and I couldn't be more thankful! After…read moreyears of seeing other Orthopedists who gave me no remedy, only filled me with shots, Dr. B finally gave me a SOLUTION for my double valgus knees. At my very first appointment, he said it was time for a Total Knee Replacement and I am so grateful! The other Orthos weren't even long long at my knees, just pumping steroids into my knees to 'get me through', every three months, which was ultimately weakening my bones and making my knock knees worse. Dr. Bramlett is a solutions and action type of guy - he wanted to HELP me, instead of just pass me off like the others. What I like best about Dr. Bramlett is his direct approach and communication, no dancing around the problem, but doing everything he can so I get BETTER and get my life back! I'm two weeks out from my TKR, and I am already walking without a walker - and I am so pleased with his skill and ability. This man has done over 30,000 joint replacements, which is more important to me than having a doctor who just placates me - I wanted a Surgeon who can help fix my legs, so I can get back to living LIFE. That is what Dr. B has done for me, and I'm ready for the second leg, knowing that I have one of the BEST Surgeons in the business!

Absolutely love my GP, Dr Stephen Bell. He is thorough, caring and so knowledgeable. His staff is…read moreresponsive and makes you feel that you matter. Kudos to everyone on the team!

This was my first time visiting at this facility and from entering the doors, checking in and being…read moreseen was less than10 minutes which is awesome. I met with Dr. Courtney Gregory and she and her team were great. My visit was almost like a consultation to see how to proceed for the next visit. Once she asked her questions I went down to the 1st floor for labs. The nurse was able to get blood on the first try which is always a plus especially when you have small rolling veins. Glad I was referred to them.

I've had three outpatient procedures with Southern Pain Specialist. Dr. Varley is excellent and his…read moretechnique is truly incredible. That and something funny. He looks like Tommy Chong. LOL Dr. Varley and all his staff are compassionate and very easy to talk too. Either Online, Portal Use or Calling in making appointments, paying bills, Etc., is very easy. Southern Pain Management offers all the traditional pain/nerve blocks, Radio Frequency Ablasions, Etc; Several new innovative procedures including Ketamine infusion treatments at affordable cost to patients. The science of Ketamine Infusion makes too much sense for insurance companies to my help pay for such a thing. They would much rather pay for pain medicine. To my knowledge insurance pays ZERO MONEY for Ketamine Infusion Treatments. Hunter Chatham, CRNA manages all IV Theropy, he too is excellent, professional and compassionate. You can't go wrong coming to Southern Pain Specialist

I have been seeing Dr. Varley for several months and am very happy with the care I have received…read morethere. He was the only doctor in the Birmingham area who was willing to refill my implanted pain pump. Before finding him, I had to drive to Slidell, LA every month to have it filled. He and his staff work together as a team. It is comforting to see teamwork in one's medical care. They are also very good at what they do, and each one plays a part in your care. I have suffered from hip and thigh pain since I had a defective hip replaced with a non-defective one. I thought that the pain was caused by all the surgery. Thank goodness Dr. Varley had other impressions. He discovered that the pain was emanating from my spine and that Radio Frequency Ablation (RFA) was the solution. I had been having it performed on the other side of my spine for several years, with good results. Walking without pain is truly amazing, after suffering with it for so many years. I highly recommend Southern Pain Specialists for anyone with back/spine problems.

I've been a patient of Dr Mendoza for years he helped me from the beginning of back trouble all the…read moreway up until my spinal fusion surgery and wouldn't have survived that ordeal without him and his staff, mainly Angela. They have all been so nice and caring to me and I feel bad when I have to call them to send records to my insurance company that handles my long term disability, but they do it with a smile, a big thank you to Dr Mendoza and his staff for taking such good care of me.I highly recommend Vulcan Pain Management!!!

Dr Mendoza,Angela and the whole staff are fantastic and Vulcan Pain,they have been treating my back…read morepain for the last 6yrs,they are very understanding to every situation and will go above and beyond to help any way they can,I highly recommend them !!!!