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    Matt Palmer was helpful and efficient with the research study process. I am glad to learn about Lakeshore MedHelp

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    Great Quality care from Dr Thomas and his Nurse Toccarra.... Very Professional and Excellent Service

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    The entire staff is very professional but also very compassionate and empathetic. I appreciate the care and expertise shown.

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    Very clean facility! Service is efficient I would say it was pretty speedy for the amount of people in the waiting room this morning.

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    Ask the Community - MedHelp

    Review Highlights - MedHelp

    Dr Jordan Vaughn is a wonderful doctor that listens and understands what other doctors missed.

    Mentioned in 8 reviews

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    Lyons Primary Care Group - Dr. Ebonee Lyons, Family Nurse Practitioner

    Lyons Primary Care Group

    (1 review)

    I am deeply disappointed to learn that I was unable to receive my meds and appt…read more I am a new patient who requires daily medication, and I called two weeks ago to book this appointment and Request requested off from work However, I received a phone call on the day of my appointment informing me that I would not be able to see the doctor because they do not prescribe my medication. This news is particularly frustrating as this was the primary reason for my appointment. As a result, I am unable to work today and will need to take time off to obtain the medication. It is unacceptable that this appointment was wasted, and I am disappointed that I was unable to access the care I needed. I also completed pages and pages of paperwork for nothing Now I have spent my entire off day which was time for me to get my medicine and relax dealing with issues that are not my fault. They are interfering with people's job life and mental health and that's not OK I have been on the phone all day calling people that will see me today because I need this medication so bad but no one within 50 miles as a new patient wants to see me for days

    From the owner: Dr. Ebonee Lyons is a family nurse practitioner providing primary care and telemedicine services to…read moreindividuals of all ages in Birmingham, Alabama. At Lyons Primary Care Group, Dr. Lyons focuses on disease prevention, and health promotion. With a comprehensive approach to wellness that draws on evidence-based medicine, she takes care of each patient as a whole individual. Dr. Lyons has practiced for nearly a decade. A native of Alabama, she began her career in 2005 as a registered nurse in Birmingham. In 2010, after graduating from Samford University in Homewood, Alabama, Dr. Lyons became a nurse practitioner. Five years later, she earned a Doctor of Nursing Practice degree from the University of Alabama. She holds a board certification as a family nurse practitioner. Dr. Lyons uses her education and training to improve patients' overall health and help them enjoy long, healthy lives while providing affordable care.

    Complete Health - Greystone - Our Doctors and CRNPs

    Complete Health - Greystone

    (16 reviews)

    I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

    Dr. Swetz is an oustanding Internist and my wife and I can't be happier we have him after Dr…read more Vickie Moore retired. I saw him yesterday and he takes the time to cover why you are there, explains the treatments, and then the new medication he prescribe. I was in to see him early and had labs after and all was timely and very efficient. The Complete Health portal is one of the best of any we use.

    Brookwood Primary Care - Vestavia

    Brookwood Primary Care - Vestavia

    (2 reviews)

    I typically really dread going to the doctor, but this place actually made it a pleasant…read moreexperience. I had an appointment with Colleen Donohue. They were only 10 minutes late with my appointment (which I think is great for a doctors office) and the doctor herself was GREAT. She was so friendly and helpful, as were all of the nurses. Though I was a new patient, she made me feel really comfortable and I felt like I had known her for a while. If you're looking for a good family doctor I would check this place out.

    I can't say enough about Dr. (Colleen) Donohue and her staff. Maybe it was because I had filled out…read moretheir paperwork beforehand (almost 16 pages, but worth it) and waited less than 5 minutes in their waiting room. I was called back by a very cheery (maybe her name was Shaniqua, although I could be wrong, and I'm sorry if I am!) called me back to the exam room. I wasn't in that room for less than 5 minutes (very unheard of in a doctors office!) before I heard a knock on the door. A young, bright, cheerful, happy woman walked into the room and introduced herself as Colleen Donohue, NOT Dr. Donohue. I immediately felt at ease. As for my exam, it's not often where one feels they're actually being listened to when speaking to a doctor. However, Colleen made me feel as if I knew her and she knew me for years and completely understood me and my needs! She was/is now my favorite doctor! Honestly, I wish I had something else to go back to her for...she's THAT GOOD!!

    MedHelp - familydr - Updated May 2026

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