1. Four A's Remodeling & Construction

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San Diego, CA

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Four A's Remodeling & Construction

3.8 (16 reviews)
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Services - Four A's Remodeling & Construction

Gutter cleaning

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Shane G.

My experience with Hugo at Four A's was horrible. In December 2021, San Diego had a huge storm and I noticed that the roof in my recently purchased house was leaking in a couple spots. I immediately went on Thumbtack to find someone who would come out to my house quickly and patch to avoid any further water damage coming into my roof. Four A's has great reviews and was willing to come out right away. Hugo showed up the very next day and told me that I had two options: I could "patch" the roof in the places needed to ensure that leak would be fixed for $400, or I could completely replace the roof in the area where he believed the leak was coming from for $1,200 (more on this later). His reasoning was that the roof was not done correctly and needed to be redone. Knowing that there was rain coming again and needing a quick fix, I agreed to the quick "patch" option. I assumed patching meant new shingles, but only in the area that actually was leaking. I didn't validate that with Hugo, which I should have. The very next day one of his employees showed up, spent an hour slathering some mastic on the roof and told me that I would "need a roof very soon" and told men to reach out to Hugo for a quote, then left. After I actually looked at the repair on the roof, I realized that they dumped mastic in the wrong spot on the roof that wasn't even leaking, not even close to where I showed him where the leak was, and left this horribly ugly tar behind. When I reached out to Hugo, he basically said that it was my fault that I chose to patch the area: "Look Shane, no one is taking advantage, I was very detail in my explanation when I told you that we can replace the whole thing or just patch it. I understand that it doesn't look great so I'm giving you a break I'm going back and replacing them for you so no that's not the exact same price that I would've charged you the first time I had told you that I usually charge around $1200 to replace all the ridge cap". He offered to cut me a break, and to come out and do the job correctly by replacing the shingles for another $400. His justification was that $800 is still cheaper than the $1,200 he originally quoted me. The ridge cap wasn't even leaking in the first place and should have never been touched. He should have been able to see this when I took him into the attic and showed him where the water was clearly penetrating. There is no attic access to where the ridge cap is located, so there was no reason to believe that it was leaking from that area. So I called two other reputable roofing companies, and both were blown away when I told them this story. The two quotes I received were in the $400-$500 range to replace the shingles that Four A's ruined and patch the actual leaking area with new shingles. Both said that mastic should have never been used in this scenario. Both companies also stated that I did not need a new roof, and that I was being sold on an expensive services because it puts more money in the Four A's pocket. Turns out the leaks were coming from an easy area on both sides of the roof that was a very quick and easy fix. Neither area that I showed Hugo was actually fixed by this repair. I reached out to Hugo asking for a $200 refund offering to let him keep the remaining $200 for his time, but he never replied. Giving 2 stars due to their quick turnaround, but otherwise I would stay far away from Hugo and his company.

Solid Roof Replacement good pricing and good work. Very pleased with the product.

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3 months ago

We used Four A's for a water leak. They arrived and fixed my issue quickly at a great rate. Would strongly recommend!

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5 months ago

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1 year ago

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Hugo U.

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7 months ago

Installed floors, 4 years later, the floors buckled. The floors weren't installed correctly.

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Hugo U.

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2 years ago

Terrible. Requested service. Pushed back arrival time twice. Never showed. Very unprofessional

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Hugo U.

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4 years ago

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1 year ago

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Hugo U.

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4 years ago

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6 years ago

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8 years ago

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7 years ago

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11 years ago

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Ask the Community - Four A's Remodeling & Construction

Review Highlights - Four A's Remodeling & Construction

“Hugo came by and did a complete walk thru explaining what it would take to get things done the right way.”

Mentioned in 10 reviews

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Four A's Remodeling & Construction - roofing - Updated November 2026

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