Amazing food and service! The two eggs with home fries and bacon with whole wheat toast was delicious! Also loved the chocolate milk and challah french toast! Highly recommend this place to others! read more

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Extremely Disappointing Customer Service and Unprofessional Behavior by the Owner During breakfast, I found what appeared to be a piece of eggshell in my breakfast burrito. Unfortunately, my pregnant companion had already swallowed a small piece before we realized what had happened. She immediately spit out the remaining food onto the plate, where we noticed the suspected eggshell. I showed the piece to the waiter and took a photograph to document what we had found. I then brought the issue directly to Sal, the owner, expecting a professional and respectful response. Instead, I was shocked by his dismissive attitude and facial expressions, which made me feel as though he was mocking me or treating me like I was unintelligent. He insisted that he had been in the food industry for a long time and claimed that the piece was not eggshell. However, his experience in the industry does not justify dismissing a customer's legitimate food safety concern without properly listening or investigating the situation. What made this experience particularly disappointing was that the owner himself--not a manager--handled the situation in such an unprofessional manner. The waiter had seen the same piece and was shown the same photograph I presented to Sal. Rather than taking the concern seriously, he appeared more interested in dismissing me than understanding what had happened. I want to make one thing absolutely clear: I was not looking for a discount or a free meal. In fact, I gave the waiter the full amount of the discount applied to the bill to demonstrate that my complaint was never about money. My concern was the food safety issue, particularly because my companion is pregnant, and the complete lack of respect shown when I brought it to the owner's attention. At the end of the interaction, Sal stated that he wanted everyone to be happy so that we would return. However, customer satisfaction is not achieved by simply saying the right words. It comes from listening to customers, taking their concerns seriously, and responding with courtesy and professionalism. My advice to Sal is simple: Do not be dismissive of your customers. Listen to them, respect their concerns, and be willing to acknowledge that you may not always be right. When a customer presents a piece of foreign material found in their food, the appropriate response is to investigate the matter respectfully, not make faces or act as though the customer is foolish for speaking up. Unfortunately, this experience has left a very negative impression of the establishment. For something as basic as breakfast, I would expect a much higher standard of customer service. The food issue was concerning, but the owner's attitude made the experience considerably worse. No customer should have to feel disrespected for bringing a legitimate concern to the attention of management, especially when food safety is involved. read more

Fountain Diner - Diners Near Me - Hartsdale, New York

I went here with my husband and we were seated right away. The service was fast and efficient. Regular coffee refills and the Challah French Toast is amazing because the batter has cinnamon. Most places do not cook my eggs and bacon how I want, but this place aced it. read more

Fountain Diner - Challah French Toast - Diners Near Me - Hartsdale, New York

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Delicious food for pickup ready very quickly. My turkey avocado red onion and lettuce on a pita was delicious and I didn't feel bad after. Very good. I do kind of wish it came with fries as my husband's chicken sandwich did. He got hot and fresh fries with his. He liked his chicken sandwich a lot and we'd reorder for lunch again! Good service. read more

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Very nice diner, fills up quick, not big but there are plenty of tables. Parking lot is huge! It was about 2-3 empty tables when I went 12pm. 4 stars because I have no complaints at all about the food I ordered. Home fries, rye toast, eggs all done well. Old fashioned French toast is my fav for breakfast. Attentiveness could be better but I each time I did get their attention they came right over. read more

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I was so excited to take my boyfriend to this diner because I have come here as a child and it's been a big part of my life. The food is not only delicious but comes out quickly and the place is the cutest! It's small but gives off a comfy , homey vibe. I've loved this diner my whole life and even though I haven't been in years until today, being there today brought back the same happy feelings/memories. Pricing is reasonable. Service is 10 stars! read more

Fountain Diner - Silver Dollar Pancakes with bacon - Diners Near Me - Hartsdale, New York

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Been here along time ago was it so so .and went here for breakfast today had egg whites omelet with spinach it was good the waiter was good very nice prices were reasonable, seems like it got better or it was just the waiter would go back read more

Back again for dinner with my granddaughter her husband and her two babies. My four-year-old and two-year-old great granddaughters. I'm getting to like this place. It's my second time in a week. the food is good. The service is great. The two babies love them mac & cheese and today they both ended with vanilla ice cream. You can always see pictures of the food, but I'd like to include a couple of satisfied customers.SalE. New Rochelle read more

Best Diner within 50 miles of this location. You cannot get a bad meal at the fountain Diner the owners Philip and Sal make everything right and the waiters and waitresses cannot be better. I have been to this Diner many times I bring friends and family here. I guarantee you will have a good meal and a good time at the fountain none better in my opinion. read more

Great food. Great service. And gluten free options. Love this place. Great place. Nice and clean.

Came here for lunch w/ my cousin & our friend. Waiter came a couple minutes after we were seated & asked if we would like something to drink. Im basic I ordered water w/ lemon. Then when he came w/ the drinks we ordered he asked if we were ready to order. The rest of my party was but I wasn't. The menu is so huge I didn't know where to begin. I ordered a cup of chicken noodle soup & grilled cheese w/ ham. My soup was fresh & homemade. It came w/ fresh chicken & vegetables. The grilled cheese & ham came out hot w/ a side of Cole slaw & a pickle. The grilled cheese w/ ham tasted off i don't know what it was. That's why I gave them 4 stars instead of five. The cole slaw though was so fresh & delicious. I'm a huge cole slaw critic. Waiter & bus boy were very attentive & friendly. Inside is what your basic diners looks like. Nothing spectacular. read more

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I've been a regular customer at Fountain Diner and always order the same thing -- the California Panini. But this last visit was terrible. The bread and chicken were so hard they were nearly inedible. It was clear the food wasn't fresh and nowhere near the usual quality. I called right away and was told I'd be credited on my credit card, but the refund never came. I followed up twice the next day. When I finally spoke to the owner, Philip, instead of apologizing, he raised his voice at me and was extremely unprofessional. He said he would "take care of it," but still nothing has been done. After how I was treated, I won't be returning -- and I wouldn't recommend Fountain Diner to anyone. Bad food and even worse customer service. read more

This is the spot the fam goes to before starting our roadtrip, the service is fast , they get you in and out, the menu is big, plenty to choose from, the place is big and average roomy, their desert are delicious. My kid loves the hash brown. I enjoy their burgers and the mrs. Loves their breakfast sampler. Til next time . read more

my friend recommended we come here a couple of months ago, and we finally found the chance to make plans for a quick lunch together. i immediately noticed, and adored, the vintage-style decor. a majority of the patrons looked older, but we didn't feel "out of place." in fact, they added a subtle air of comfort to the atmosphere. as a vegan, i did have trouble looking for something to eat. i saw plenty of vegetarian options that i thought sounded good, including the black bean chipotle burger. i asked the waiter if i could possibly modify the item to be vegan. he admitted that he didn't know and would have to ask the kitchen. a man, who i believe to be the owner, soon brought me a spiral notebook listing the ingredients and allergens in each component of the dishes served. i didn't expect such an accommodation and truly appreciated their efforts. i flipped through the sections specifically for breads and wraps before settling on the vegetable wrap with french fries (omit the cheese and sub a spinach wrap) and an almond milk cappuccino. my friend ordered 3 buttermilk pancakes. he cleared his plate, which i'm assuming means he enjoyed the food, as did i. the wrap seemed a bit on the smaller side upon arrival, but had been packed full of vegetables. everything tasted delicious, including my coffee; a standard cappuccino. nothing more, nothing less, and it doesn't have to be. i unfortunately wouldn't return of my own volition due to the lack of vegan options, but if anybody i know invites me out, i'll happily visit again. read more

Fountain Diner - buttermilk pancakes and vegetable wrap! - Diners Near Me - Hartsdale, New York

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Excellent home cooked comfort food! Service and environment is welcoming!! Good parking and lovely flowers in Summer! A pure delight to welcome you! read more

I have not eaten here in a few years but it is better than ever. I had the spinach and feta cheese pie with phyllo crust and Greek salad (an extra $3.95 on the $14.95 ') pie'. So delicious, lovely diner service, that means cozy, personal and you feel welcome. I ordered a serving to take home and reqlozed they also had a $20 brook Trout Almondine so I took a dinner home with me; while fish baked with butter and almonds, matzoh ball soup with chicken and noodles, bread and vegetable and potato. Definitely going again. read more

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Food is delicious. The staff is very professional, friendly and accommodating. Great diner. It's located in Hartsdale. read more

Fountain Diner - The counter - Diners Near Me - Hartsdale, New York

Rude staff, poor service, food it's mediocre! If you want a good diner experience go to City Limits Diner, just up Central Avenue in White Plains! read more

Nice, decent diner. Been passing by here for many years until I finally decided to give this place a try. It's called "Fountain" diner, but the small fountain in the front wasn't even working - but it may just be a seasonal thing. Inside is small, but comfortable. There is ample enough seating and it wasn't a busy time, so there was plenty of spots to choose from. The menu is standard diner with some minor differences. I wanted breakfast, but couldn't decide and they didn't have one of those "lumberjack" options with enough decent offerings (ham, bacon, OR sausage for example - not all 3), so I went with my usual bacon cheeseburger. Some items were a little higher than the norm, but I don't mind paying a few cents more if it's quality. Burger was made just fine and the fries were good. The waitress was friendly and accommodating. They share the lot with two other businesses on either side, but the parking spaces are clearly marked for the diner patrons. All in all a decent diner and one in which I'd return to. read more

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When we want something under the radar- this is one of those rare blue moon stops. Spacious with counter service and some booths to your right. More varied seating to the left with a Cake island dividing both sections. Place is clean and service is generally pleasant. Fountain closes shop between 10-11pm on a daily. Huge menu with standard Greek items. We've done breakfast in the past and waiters have been nice about substituting hash browns for a side salad for me. Thank you! Food is really nothing to rave about. But I do commend them for preparing a doable Vanilla Egg Cream. We shared Mozzarella Sticks- but they were just off. Although stringy and gooey- took a bite of one- and the smell of the oil- they were fried in was just horrible. Gave it one more chance, took 1/2 a bite of another and just couldn't continue. Decided on a Spanakopita and a Greek Salad with fresh Feta cubes, Kalamata olives, etcera. My Spanakopita had a crispy phyllo and loads of Spinach and seasonings in the filling but it was too salty for my taste. Had several bites- but left the rest. My husband decided on a Grilled Chicken Salad- with no complaints. He insisted on getting chocolate shakes while I declined. Just because intuition kicked in and knew Fountain wouldn't top our spot in Elmsford- that makes a rich Chocolate Shake (for a diner). Our shakes were another disappointment: way too milky and tasted nothing like chocolate. You can't beat the prices here though. And to some, "a diner is a diner"-well...not in this case. I rather go to El Dorado (24hr) diner and feast on a well-made Spanakopita and indulge in a solid Chocolate Shake... even at 2am. read more

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Food and Service could've been better. Not exactly at winner but definitely could've been allot worse

Passed by this place and wanted to try. The hostess (blond, curly hair) was super rude with a nasty attitude. We waited 25 min for a table while her regulars skipped the line ahead of us. After then asking to be switched to a booth from a table, she started to say how we should have asked for a booth ahead of time meanwhile it's my first time here, how am I supposed to know I need to request seating. Food was average at best. Not coming back, there's plenty of better options in the area with better food and quality service. read more

Love this place. Been going here for a few years and staff is really nice. Food is really good. Definitely recommend!

Stopped in for a late breakfast and everything went according to plan. The "Huevos Rancheros" was a sizable order (two eggs / corn tortillas) with plenty of black beans and rice. The standard two eggs with bacon hash browns and toast did not disappoint. Service a bit slow - coffee should be stronger. Overall a satisfying experience. read more

First time to the diner. Good service, good food, cozy atmosphere, pancakes delicious read more

The perfect all american diner. Service was friendly and attentive. Food came out hot and fast and tasted like everything you'd expect from a diner. Found my new regular spot. read more

The staff is first rate and the food is fantastic. They make anything you want the way you like it. Nothing is too hard or difficult for the servers to help accommodate each guest. The owners are friendly and Andrea, Donna and Michelle treat each guest with a smile and special welcome. Fountain diner is the place to go for five star dining. Fran Lewis just reviews/ MJ network blog talk radio read more

May be outdated in looks, but I enjoy the food and the staff is very pleasant. I usually come for breakfast.

Once again I needed my breakfast fix at The Fountain Diner (08/13/2019). I had 2 eggs over easy, sausages and their delicious home fries. I'll probably return tomorrow to have a delicious breakfast before a long drive down south. read more

Stopped for breakfast while on the way upstate for business. Looked good on the outside, a typical diner design. We are seated by a lovely hostess and then the fun begins. First sun is in our eyes. She says no problem I'll get it and she did. Also commenting " If I break it it's OK" and if I get fired I don't mind I work on the books and can collect unemployment. I know she was joking and we took it as such. Waitress comes over to explain that there is s large group in the other room and only one cook so we have to wait. Not a problem, where are we going to go? Now it's a little cold where we are sitting but she explains that the AC on the other side doesn't work so the have to crank up the AC. on our side to balance it. All of this sounds like reasons to leave right. Don't even think about it. The food came much quicker than expected and was cooked pretty good. Here's what I loved most. I had eggs and sausage. They have real sausage here not that"breakfast link" excuse for sausage that most restaurants serve. I was so happy. Here's the best part... These ladies were hysterical. Reminded me of Mel's Diner. I could have sat there all day and listened to them just talking about everyday stuff. Well I guess you had to be there to understand so why don't you try it I'm sure you'll enjoy it as much as I did. Oh and I suggest the eggs and sausage. read more

Fountain Diner - Counter seating - Diners Near Me - Hartsdale, New York

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I haven't been here in many many years and my family washed to go here as they enjoy it. There are diners and there are DINERS. This is the most basic and bland of diners. I had an open faced roast beef sandwich which when done right is delicious. This was neither. The meat was bland and not even a bit of pink. The carrots were cooked but that's it. Zero seasoning. Truly blah carrots. The butternut squash soup was delicious though. And the home fries were tasty. My mom and dad enjoyed their pancakes and my friend enjoyed his club sandwich (even though they gave him the wrong bread) The service was speedy enough. read more

This place is the worst in the area, they did not allow us to enter the diner because we had a 10lb Service Dog. We went there to have a birthday breakfast, and without explanation the waitress insisted it was not a service dog, despite having the service dog vest and proper documentations to proof so. The issue was forward to the attorney general office for further investigations. read more

If you have Celiac disease , lactose intolerance or any type of food allergy .. YOU ARE SAFE HERE! The owner is COMPLETELY KNOWLEDGEABLE and educates his staff and kitchen! He is ON TOP OF IT ALL!! He has a dedicated frier so you can EAT FRENCH FRIES!!! Even has a Gluten free menu!!! So sit back relax and enjoy all of the delicious food WITHOUT THE WORRY! I'd give it 20 stars if I could! read more

Been coming here for years. The food is great and the staff is great. Highly recommended.

My whole life, I've always passed by this place, but for the past couple of days, I decided to try it out. For a diner, this place is pretty classy. The decor is pretty nice, and staff are friendly and fast too. The menu has a huge variety of delicious food. The French Fries had to be some of the best French Fries I've had in a while. Plus Pancakes are huge and fluffy. Surprisingly fluffier then IHOP's own pancakes. Diner maybe small, and it get full quickly on busy depending on the time and day, but outside of that, this place is worth going to. read more

Fountain Diner - Diners Near Me - Hartsdale, New York

This is the third or fourth time I've been at this restaurant and each time I've been impressed with the service. The waitstaff tends to be very attentive and eager to please. Today we ordered the eggs with rye toast and potatoes. The eggs were perfectly done, the toast was toasted just perfectly, and the potato and onion medley was better than other concoctions tried at other diners. I think their secret is paprika. The coffee was a bit better than average is well, and the waiter came by multiple times to fill it up without my having to ask read more

Fountain Diner - Loads of park parking - Diners Near Me - Hartsdale, New York

My family and I love to go to the diner on Sundays and we love going to the Fountain Diner in Hartsdale. The portions are totally worth the price and we experience great service every time we've visited. The place is clean and there is always enough staff where we are not waiting long for our food. We love to order the Beef Chili Omelet with either hash browns or home fries and it is a delicious choice.My son loves to order French Toast with a side of bacon or sausage. There is plenty of parking and the wait has always been a short one. They do add a credit card processing fee to the check so bring cash if you want to avoid paying the fee. Overall one of the best diners I've been to. We will continue to dine at the Fountain Diner. read more

The food is good. The diner appears clean. No gum under table. That says a lot for a diner. The staff is not trained enough on the menu. Not sure if the soups or vegetarian or not. I was told by one person that the peas soup is all vegetarian, then another server told me the pea soup is seasoned with chicken. The young lady did a fantastic job as my waitresses read more

Basically diner food is pretty much the same wherever you go especially for breakfast so the only thing that's going to set it apart is the service that you get. you would think on a Sunday when most people going to brunch the diner would be very attentive to the customers here we got water. Ask for straws and the lady said I'm getting to it and then came back 5 minutes later with straws then someone threw a bunch of menus on our table walked away then we waited for 17 minutes while seven waiters were talking amongst themselves for summer to be ender over and take our water when my wife asked what was on the oatmeal she said you can read it in the menu. By far the most rudest diner I've ever been to and the food is mediocre at best a very Dry omelette. This is the diner of last resort. other diners in the area that are more attentive better service read more

Fountain Diner - Very dry garden omelette - Diners Near Me - Hartsdale, New York

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Food is excellent. Service was ok in beginning and never came back. Had to find waitress for last visit. This lunch is a little busy. Bus boy just kind of threw our drinks. Waiter was much better. Waiting for food today longer than normal as it's extremely busier today. Food always good!!! read more