Casual vibes, friendly and helpful staff. Helped us to maximize our order. Pancakes were good. Had good flavor on their own, delicious with a touch of syrup. The chocolate chip pancakes didn't need syrup at all. Portions were good. 5/5 Only thing that didn't go quite as well was the wait time. Waited a long time for the food to come out. Understandable. It was a busy Sunday. When the food came out we were a few minutes into our meal and we ordered another side of eggs. Never came, even after we finished our plates. Ultimately asked to cancel the order, which they thankfully allowed. Keeping the review at a 5 because everything else was good and wait times don't bother me as much, but plan accordingly if you are heading to brunch on a Sunday! read more

The Original Pancake House - Breakfast & Brunch Near Me - White Plains, New York

Used to come here a lot growing up. First time coming since they changed management a year ago, and I was disappointed. Came on a Saturday and was expecting there to be a long wait, especially when the lobby area had two parties waiting. I was surprised when there were at least 10 empty tables and no one at the host stand. We waited for several minutes to the point I seriously questioned if this was a What Would You Do segment and started looking for John quinones. The party of two in front of us ended up leaving when they were told the wait for 2 was 30 minutes. We decided to wait the 30 minutes, and the party of two who came in after us was told the wait was only 10 minutes. We were seated shortly after. On the menu, there's a note that the Dutch baby takes a longer time to prepare but it came out at the same time as our other food. I was again unpleasantly surprised--the speed came at the price of quality. You can see how fluffy the Dutch baby was in the pic from 12 years ago compared to today's, where it was more of a crepe than a bread "pudding". Still tasted decent after you add the lemon and powdered sugar that they give on the side, but texture was definitely lacking. The side pancakes with our other dishes were a tad salty. We did notice managers walking around, so at least management is aware that there's something they're messing up. Hopefully they figure it out because this used to be a favorite. read more

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This place used to be fantastic. My coworkers and I used to finish up the night shift and head over for breakfast. It was good for years! Over the past year or two though, the prices started to get a bit whacky so we started going less. I went today and it was awful. The food itself was okay, but there was only one poor waitstaff member for the entire restaurant. They had other people bringing out the food and drinks but the poor waitstaff member had their hands full. It took 25 minutes before our order was finally taken. I used to love the chocolate milk but now they charge the same price as before but give you a kiddie sized cup and you don't get free refills. We spoke to a staff member after we realized we didn't recognize anybody there. We were told the place had been bought out by a new management company and they cleaned house and got rid of the entire old staff, which is wild. They were all so wonderful before! The waitstaff member today was nice too, don't get me wrong, but it was crazy that all the familiar faces were gone. We were told all the kitchen workers were replaced too. Anyway, between my coworker and I, we got a cup of coffee, two eggs, 6 tiny pancakes, 3 strips of bacon, and a tiny sized chocolate milk for $39 (before adding tax and tip). Do with that what you will, but I think that's brutal. The prices have gone up too much considering they made the pancakes smaller and drinks smaller. It's just not worth it anymore. read more

A good value spot with big portions and limited complimentary parking. We arrived a bit after peak hours and didn't wait long. Restaurant was not the cleanest and we had to constantly ask for service like water, silverware, etc. Staffs were hit and miss; some were nice and attentive and some were stiff. Food was ok but their pancakes are solid and worth trying. Overall, an ok spot but wouldnt go out of my way to come here. read more

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Its the service, just really slow inattentive, from the time i walked in, there was no hostess to seat me, i waited and waited and then had to flag someone down, it wasn't crowded maybe about 2 tables to serve, however I was seated, i ordered my usual pecan waffle and coffee, my food came quickly and its always tasty but half way tho i noticed i only had one napkin and needed more syrup for my waffle,thetey was noone around to assist the place was basically empty but while im waiting of course my food is cold now so i flagged a waiter down ince again, got the syrup and napkin, but i'm pretty much done and ready to go and im just watching the workers laugh and socialize amongst eachother. It's not the food its the service, just never be in a rush when coming here, there's no sense of urgency to serve. read more

The Original Pancake House - The waiting area - Breakfast & Brunch Near Me - White Plains, New York

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Let's start with the positive. Food was absolutely amazing and portion sizes are huge. You definitely won't leave hungry. The freshly squeezed juices and hot chocolate were on point, and I really appreciate the free refills. Very convenient location and clear atmosphere. The service wasn't as great as the food. We had to physically get up and go to the back of the house to get anything: napkins, water, condiments. The staff were just standing around in the back most of the time, which I don't understand considering it was a full house. When the server did come to our table, she was very friendly though, so I'll give her that. But wish they were more on top of checking up on us more often. I'd love to come back to try the other menu items though. Just hoping the servers would be more attentive next time! read more

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Amazing food and service! I especially loved the potatoes, but the bacon, eggs, coconut pancakes, and buttermilk pancakes were good as well! I loved the maple syrup, and the chocolate milk was good as well! Our server Uriel was amazing! Highly recommend this place to others! read more

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This place was quiet when they opened on a Saturday and then bam, it was packed. Come early if you want to secure on-site parking or there is street parking as well. I've been to a couple of other TOPH. but this one had its own summer special menu filled with fresh fruit options. A bowl of blackberries, strawberries, blueberries and raspberries with sweet, whipped cream made for a nice (and mostly health) appetizer. The whipped cream was also a delightful topping to the pumpkin pancakes. The small set of 3 was enough for me. The apple pancake takes some time, but it is worth it for that gooey melted sugar soft baked apple taste. The food was all great, the service was responsible, the coffee was always full in their pretty ceramic mugs, and a good time was had by all. Come early and have a great breakfast with options for everyone. read more

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The original pancake house is your classic breakfast place with pancakes, eggs, breakfast meats, and combos, which you can't really go wrong with. The service, however, wasn't great. I was a little put off right from the start. We walked in and the two employees standing at the host stand gave us what I can only describe as the Gen Z stare. They literally just looked at us and didn't say anything. No hi, welcome, how many-nothing. Then, our server took our drink order and didn't come back for a long time. The lady who brought our drinks avoided eye contact to the point that it was awkward. When we did finally order, our food came out quickly. I got the meat and eggs, and chose chicken apple sausage (not a common option and nice to see), and upgraded to pumpkin pancakes as opposed to plain buttermilk. The pancakes and sausage were great, and the sausage serving was huge. I did have to send my eggs back to get them cooked a little more, but they were good as well. Our coffee and waters were empty for a really long time. Also, the food was extremely expensive. I've never seen $20 for a basic breakfast combo. read more

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We've been here a couple of times before. There is usually about a 15-20 minute wait. The staff and kitchen move quickly and we are always treated well. Everyone enjoyed their food, the blueberry waffles were very good. The coconut pancakes were not that great and seem to be more a novelty than anything substantially coconut flavored. Even the "tropical syrup" that it comes with was not too great; a Suzette sauce might be a better compliment to the coconut pancakes. The tables are well spaced out and the restaurant is clean. Around the area it is metered parking, so keep a timer on your phone to be safe. read more

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I drove passed this place a year ago and been dying to try it. I finally got the chance today. I figured there was going to be a wait, it's Saturday. As we sat and waited I see tables leaving but no one was cleaning them, then slowest busboy I have ever seen finally shows up and took about 5 mins to just reset each table. We are finally sat, a server came by and took our drink order 2 waters and 2 hot chocolates, 10 mins to receive. Another 15-20 mins for our order to be taken. 34 mins later we got our food. Which was awful! We asked for a water refill and never got it. No one asked how we were doing until we were basically done. I couldn't even eat my meal it was so bad. I don't understand how this place is ran...where are the managers? the whole time workers are in groups chatting, the food expo was eating on the line. I've worked in the restaurant industry half my life and this was overall unacceptable. read more

Horrible service. Crowds of customers by the door and hostess table waiting be seated. 8 tables were clear and set but families were not seated. The staff seemed to be navigating the establishment confused and with no sense of urgency. I made the decision to leave and not have my time wasted. Do not plan on going back. read more

Great food and service! Make sure to join the waitlist so you do not have an unexpected wait.

Food was decent, but overpriced. Service was awful. There was no host or hostess. After standing in the front for a few minutes, a busboy told us to sit wherever we wanted. The waiter eventually came over to our table with menus. We didn't order anything complicated, standard breakfast fare -- pancakes and eggs. It took over a half hour to get our food. The waiter brought out our food without utensils. After asking for utensils, he dumped a pile of forks, knives, and napkins on the table. We asked for refills on water and coffee three or four times before he brought them over. read more

The food is good thats why I keep coming back! Staff is friendly and my kids love it! read more

The Original Pancake House - KID APPROVED HE LOVESSS THE FRENCH TOAST. Friendly staff , yummy food, love this place we come weekly! - Breakfast & Brunch Near Me - White Plains, New York

The food, absolutely amazing! Everything was hot and fresh! The service, wasn't so great. It took forever to receive water and our drinks. Not sure why but the food was excellent. First time visiting and I would return! If you're in the mood for a really good breakfast, look no further. The establishment is well spaced and there's lots of seating for patrons. Also, a free parking lot behind the building in addition to street parking! read more

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Service Great, clean and cheerful, good food. My Garden Benedict, which included two eggs on English muffins with wet, ended up being sort of a cool sauce, but with spinach and tomato was delicious. Even though it was cool, the pancakes they gave me were spectacular, warm and delicious. The whole thing was perfect really, I would eat it exactly that way again the eggs were perfectly cooked. The waitress was cheerful, well cheerful enough it was getting very crowded. It was Saturday morning. Parking is tricky although we did not have trouble yesterday. The snow drifts right now are pretty high and they have a small lot. I am definitely going back again. People go there over and over. read more

Mother's Day breakfast - come early . We had a 40 minute wait. However, i do appreciate the timer that lets you see a real-time countdown when your table is ready. I ran to get gas and my son rode his scooter all while waiting for our table. Food was good as usual and great service. Would return again on a non-holiday. read more

Passed this place many times and decided to try it! First adjacent parking is metered for downtown but one can park for free in the church lot behind WHO KNEW? Service is slow! Pancakes are good, large portions but EXPENSIVE!!! $30 plus tip is a dinner price not breakfast. Not. Worth a return. IHOP here I come!!!! read more

This has been one of my go to brunch spots when meeting up with friends. It is the perfect middle ground and has ample street and off street parking, just make sure you stay on top of the meter the parking enforcement loves to give tickets. The inside is very typical breakfast appearance with booths and tables. The coffee is always freshly made and never burnt, service is fantastic even when they are insanely busy, and the food is fantastic. I ordered the Apple cinnamon waffles, which has freshly cookies apples inside, eggs, bacon, and a side of home fries. The home fries are good but make sure you ask for them burnt so they are extremely crispy. The whipped butter Here is almost as good as the fresh maple syrup and homemade batter. A must try in the area! read more

The Original Pancake House - Breakfast & Brunch Near Me - White Plains, New York

This place is pretty bad. Freezing cold inside on a chilly day, simple orders took a long time, with one person in our group of 4 not even receiving their order of pancakes. They were brought out as we were ready to leave and the other 3 people were done eating. Insane. Also never saw the potatoes we ordered. Server said they had no hot chocolate. Food was mediocre at best, extremely overpriced, and the coffee is terrible. No apologies from anyone for food not being served. The server who took our orders never returned to our table. The place was not busy at all, yet they couldn't handle it. read more

I love the buttermilk pancakes. My other fave is the freshly squeezed OJ. However, they've been out of freshly squeezed OJ for months. They buy store bought OJ and pretend it's freshly squeezed. At this point, I just directly ask the server if they have it or not before ordering it. Idk why they don't ever have it consistently anymore, but I hope they fix it asap!! read more

What a delicious meal! I ordered the blueberry pancakes. The presentation was great, the time it took to get our food was reasonable and all staff were friendly. I even signed up for their rewards program! I hadn't realized how much seating is inside- quite plentiful. While they do have a parking lot, there's not a ton of spaces, so that could be an issue depending on when you go. read more

The Original Pancake House - Blueberry Pancakes - Breakfast & Brunch Near Me - White Plains, New York

I was in the area and wanted to pick up some brunch for my kiddo. I found TOPH on Yelp and checked the reviews. It seemed to be exactly what I was looking for so I went on their website and ordered a dish for takeaway. I found parking right in front (metered) and walked in to pick up my order. I'd never been here before so I stood at the front podium but didn't realize there was a counter to the right. So, if you're looking for a table, wait at the podium right in front of the entrance. If you're picking up an order or ordering take out, walk around to the right and wait at the counter. They were pretty busy on a Friday morning and there was no one at the front. An employee came around to check out the people waiting up front and all three of us that were waiting, were picking up orders. After a few minutes, another employee came to the front with three orders. She gave two of the other people THEIR orders and then cashed out a customer that approached after me. I was a little annoyed because all I needed to do was get my order but now I had to wait. Courtesy is definitely not a factor. Maybe dining in is better. I ordered their pigs in a blanket, which are brekkie sausages that are wrapped in pancakes. There are three to an order and they come with choice of one egg. I got scrambled for my kiddo. They are considerate when packing orders. The container for the piggies have compartments and they added little containers of whipped butter and syrup. The eggs were packed separately and they have nice separate packaging for additional condiments and utensils. If in the area again, I would consider dining in to check them out. My daughter loved the dish and it was a decent serving size for her. For the price, however, I don't think it was completely worth it. read more

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This pancake joint stacks up higher than the rest! The portions are HUGE and everything is home made and delicious. The Irish omelette is my favorite dish, with corned beef and cheddar cheese. This is more than one meal, sometimes three, as I always bring home a box of leftovers. Pancakes are served with real maple syrup and the chicken apple sausage is amazing! read more

Don't miss out on their weekday breakfast happy hour! Food & service were both great. Would return read more

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This place is worth the wait the food is so yummy!!! I love the home made butter and maple syrup, the pancakes are so fluffy and yummy. Also loved the fresh orange juice. I recommend joining waitlist with some time in advance. I visited Saturday morning and waited about an hour. read more

The Original Pancake House - Sausage patties and eggs - Breakfast & Brunch Near Me - White Plains, New York

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Glacially slow is an insult to glaciers. No host when we entered (two adults and two children) eventually told to sit wherever. (Around 9:15am) After receiving our menus, which is loaded with overpriced breakfast items, we waited several minutes before even being acknowledged by the waiter. We then asked if their was a kids menu, he brought 1 menu for the two children. We ordered some water, coffee and seltzer while waiting for the kids to decide. The drinks arrived what seemed like 5 min later, the waiter did not return for another 5. We ordered the kid's plate (chocolate chip pancakes, bacon, scrambled eggs - about $10.79 with the $1 chocolate chip upgrade) and kid's cakes silver dollar bacon pancakes (about - $8.99 with $1 bacon crumble upcharge), a side of bacon (4 slices for $8) biscuits and gravy with over easy eggs ($19) and a veggie breakfast bowl ($17). The food finally arrived around 9:50, almost 35 min after we were seated. It was at this point we realized the waiter never brought us utensils, which then took a minute or two to flag down the waiter. He just handed us a pile of forks, knives and napkins. As for the food, the kid's pancakes were quite tasty and fluffy, with a nice homestyle flavor and real maple syrup. The bacon was large and crispy. (The kids were happy and that was good) The biscuits and gravy were disappointing, the biscuits were a little hard (I wouldn't say stale but not flaky), the gravy looked congealed and lacked the peppery spice you expect with sausage gravy. The over easy eggs were undercooked with the whites still very runny. I like a runny yolk, but these were barely flipped at all. We asked 3 times for a coffee and water refill before finally receiving one. All in all it took over 1 hour 20 minutes for a simple breakfast. The restaurant seems understaffed. Perhaps with a server or two more it could be better. Stick to the pancakes. read more

The Original Pancake House - Kids Plate with chocolate chip pancakes, scrambled eggs, bacon, maple syrup and whipped cream. - Breakfast & Brunch Near Me - White Plains, New York

Clean. Bright. Friendly service. Tasty food at a modern diner feel. Can't ask for much more. Biscuits and gravy were pretty damn good. They came with eggs and a stack of pancakes. The pancakes were light and delicious. I guess when the restaurant has pancakes in the name, what else can you expect. read more

The Original Pancake House - Biscuit & Sausage Gravy - Breakfast & Brunch Near Me - White Plains, New York

We were in the area so stopped by The Original Pancake House for brunch on a Saturday afternoon. The restaurant was busy and it took a few minutes for them to clean up a table to seat us. We had the Dutch Baby, Swedish Pancakes and Sausage and Eggs - not very fancy but all solid and good-sized portions. Overall, not a bad choice for a basic brunch. read more

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This place will keep you waiting so long. And do not go in the summer they have no air conditioning and when you get your order the butter melts into liquid. They need to fix that. Will not be going back til the colder weather hits. read more

This is my first time at this specific location, the food was phenomenal. The buttermilk pancakes were soft and delicious. I had the country fried steak which was excellent with the sausage gravy on the side. However the service was awful from the beginning, there was no designated host to at least say that there will be a wait or not, once we were sat down the order taking was great, fast and swiftly. Went it came to reviving the food we received plates all at different time instead of all at once, we were missing items we ordered and condiments. We had to ask repeatedly about 3 times for each item and condiment for us to receive them. At the end of it all we also had to ask repeatedly for the check and we never received a physical receipt we were just charged. Well we're even advices by one team member to not leave a tip for the poor service we received. I don't think I will be coming back to this establishment not because of the food but because of the poor service. read more

Yes there was Free Parking!!! While we don't frequent the area often, the title of Original pancake house was alluring for breakfast so we gave it a shot. As for pancakes, they were excellent. Fresh fruit on the strawberry pancakes and the strawberry syrup was a great addition. The chocolate chip pancakes were devoured by my pickiest eater. I ordered the country fried steak with home fries and two eggs over easy. The eggs and fries were great, the steak however tasted a bit off. I told the waitress and they refunded me on the full plate which I appreciated. Service was great and ambiance was true to the diner style with plenty of seating and good lighting. Overall a solid three stars, I would visit again if I'm in the area to re review but I wouldn't go out of my way to come back. read more

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Overall this experience here has been great. My son and I had a great time but the kids pancakes were a bit too small and the syrup was too goopy but still great time here 4.8.stars read more

I enjoy going here for breakfast. I don't know if the ownership has changed, but the Challah French toast was disappointing. The menu listed "fresh squeezed" OJ but it was not (that day). However, Service was great as usual. I would return. read more

I have been a customer since the opening . Today we drove from the NYC and it was a waste of time and gas. We ordered cornbeef hash and eggs overeasy . We were disappointed in the presentation of the food which was unappealing. The eggs werent cooked overeasy, the yolk of the egg was running all over our cornbeef hash,the pancakes were tasteless and luke warm and the cornbeef hash looked as it was opened from a can which it didnot look appetizing . You need to rehire your old cooks because they knew how to please hungry customers. Gas is too expensive to eat unsatisfactory food. read more

This was a stumble upon a month ago so when the DH & I were out running early a.m errands and starving, I knew wherever we ate I just wanted to bite into a piece of thick, salty bacon, and although IHOP was closer, we made the trek to White Plains to do just that. [see IHOP review]. PARKING: There is ample metered street parking, depending on the time of day. Both times we visited we found parking with no problem.Also the meter is $1.25 for 1 HR if you use coins or $1 if you use the app. According to any signage you only get 1 hour and i dont know if you can extend that time like you can in the city. The hour seems to be firm, so just be aware of that. Maybe pay with coins first and then use the app afterwards if you need more time. I, personally would not risk an expired meter in this area as it is downtown and may be heavily policed by the traffic brigade. HOURS OF OPERATION The House of Pancakes is open from 7AM to 3PM. PLEASE TAKE NOTE OF THIS!! I REPEAT, THEY CLOSE AT 3PM! ENTRANCE / ADA Wide double door entrance, marked by a red awning and its red exterior wall. Doors are wide enough for walkers, wheelchairs or motorized scooters. STAFF & INTERIOR Staff is friendly and efficient. If no one is at the desk when you enter just give them a sec because this place is hopping, not overly crowded but you can tell its quite popular. The interior is spacious and quite nice, with large windows and ample lighting. It has a diner/ fine dining feel to it. FOOD The food is good. Last visit I had the oatmeal. It was the good stuff, actual steel cut oatmeal, served with brown sugar and whipping cream. I had some cranberries with me so I added that for a hint of bourgeoisie (LOL) I also order a side of bacon. i wasnt expecting much because bacon is usually a disappointment unless you cook it yourself, but OMG!!! THE BACON IT WAS THE BACON THAT BROUGHT ME HERE! We were hungry and drove past the "international" pancake place [see that review], driviing an additional 21 minutes because I wanted that bacon. I'm a southern raised Yankee, so bacon is something my family took no shortscuts on. This bacon was thick, perfectly crisp and slightly salty. Just perfect. That pig did not die in vain. PRICING TBH, its a tap on the pricey side, but I think its worth it. read more

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Tod had a great personality and made the service more cheerful he was very funny we appreciate his care for the table and for our meal

I had never been here so I decided to check it out for an early lunch. I ordered the buttermilk pancakes and my friend ordered the buckwheats. Pancakes were good, but not great like We expected. I did not like the aged sourdough buttermilk batter. Not in a pancake at least. I love sourdough bread flavor, but it just didn't translate into pancake batter. The restaurant itself is nice, large, and very clean. Service was good, but all in all, it's a bit pricey for what you get. read more

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Of course the pancakes are amazing ....but a few things threw me off and should be discussed. I noticed that the hostess kept placing the silverware set and placemat / menu on the table for single patrons, myself included, facing the back wall and kitchen ...why? Should be facing the front, windows. Then I realized that maybe because they are walking toward the back wall so from their perspective it's easier...but what about the patron? Yes the patron ca opt to sit on the poster side facing the front and windows as I did but it's the principle. They are being lazy and short sighted. My vegetable egg Benedict was cold. LOL!! The warm egg was sitting on top of a very thick slice or cold tomato and cold spinach. Hmmmmm ....most restaurants would have a thinner slice and warmed up along with the rest of the food. That put a damper on it. I had asked for more coffee and cream and someone, who was not my server but a shy worker who didn't look me in the eye, came to fill my coffee and brought me 2 pitchers of cream. But he filled my cup all the way to the top. Hmmmmm.....and now how do I add cream...I mean you even brought me 2 creamer pitchers. Short sighted not thinking or putting themselves in the shoes (or seats in this case) of the patrons. read more