I stopped in for a takeout order and was shocked by how disrespectful the staff was. The person at the counter spoke to me with harsh, abrupt directives and grabbed my credit card out of my hand instead of simply letting me know she was ready to process the payment. When I asked about the amount being charged, she dismissed my question entirely and made it clear she had no interest in providing even basic customer service. I've never been treated this rudely at a restaurant in Brooklyn, and it completely ruined my experience. If this is how they handle customers, I won't be returning -- and others should be aware of how poorly they treat people who come in just to order food. read more

I live in the neighborhood and have been going to Fortune House for many years. Whenever I have guests I take them to the Fortune House, they love the food. The staff is friendly. Every meal I've eaten at the Fortune House was delicious. I would highly recommend this restaurant. read more

The food is great quality and inexpensive, I mean who still has such an afford lunch menu? Their service was also quite lovely, I remember I had an order to be delivered and it was quite fast but, they forgot a soda and contacted me and reimbursed me with 2!!! I love! Will be ordering again read more

Ordered with my team for lunch. Delivery person was quick however the restaurant gave the delivery guy the wrong number, he was still very pleasant. The lo mein had a buttery taste, the pineapple chicken fried rice was bland and a regret. The general tao recipient said her food was great, the chicken wings were decent but pit in a steam bag which made them soggy and not crisp. No one likes soggy fried chicken wings. The egg roll was well done and seeping in grease. With chinatown being one stop away on the train I can't in good conscience recommend this place at all. It used to be great a long time ago, letting go of the nostalgia, would not recommend at all. read more

Visited after moving our kid into college. Food was delicious! Had Lo mein, egg foo yung (not sure of the spelling sorry!), sweet n sour chicken, chicken wings, fried rice, beef and broccoli. Service was great. They gave us extra duck sauce since we are from Cali and don't have access to authentic sauce. Came with drinks. Workers were very nice and welcoming. Definitely go again. Reheated left overs were just as good! We ate it all! read more

The food tastes like it was microwaved and the general tso chicken had a burnt taste to it. Had to throw it up after I ate it because I felt dirty after read more

Don't listen to the Karens. This place was amazing and the service was amazing with nice employees and incredible food. There was NOT hair in the food and there was NOT a loud fan. 10/10 read more

Fortune House - Chinese Near Me - Brooklyn, New York

HAIR IS IN THE FOOD. Not just one strand. You'll see about 5, at least. I highly suggest you avoid eating the food from their takeout containers because it's black and will camouflage the hair in the food. If you transfer your food to a light/white plate, you'll see all of the hair mixed into your order. Super disappointing. read more

Tried to place an order for delivery was told they don't deliver to my address, I live in the same zip code as the restaurant and they do deliver to their ZIP Code which is also mine, felt they were racist. read more

Family lives close by, so we order delivery often! Great veggie egg foo young, one of my top 2 items. Comes with a delicious thick, savory brown sauce. Never enough sauce, I could drink it. Put it in your rice. General Tso's Soy Protein needs more broccoli in the serving...but super yummy when crispy. Although got a chef who made it totally differently recently. Hopefully that won't happen again. Crispy Bean Curd With Sesame Sauce is ok, not spicy but tasty. Scallion pancakes, need more scallions, nice though. They do pad Thai, but NOT pad see ew, I know it's not Chinese, but too bad. Restaurant Od era - PLEASE ADD veggie/tofu Pad See Ew. Want to try the Three Delicacies Vegetables, never saw it on the menu, only online. Will order. For apps as a vegetarian I like the vegetarian roll, but never satisfied by it. Wish it had a regular egg roll wrapper. Cold Noodles With Sesame Sauce is okay, but not spicy. The tea they give and serve in house is delicious, don't throw it away! Drink. read more

under new ownership so we decided to give it a try. Previous owners did not seem to care. i ordered House special wonton soup and house special lo mein and both were flooded with veggies. Try giving them a second chance read more

Wanted to like it. Got a variety but it just didn't hit at all. Had great service though

Please do not go by the ratings. Go judge the food yourself! This Restaurant has one of the best tastiest, freshest dishes I've ever tasted. Their boneless spare ribs, pork fried rice, wonton soup lo Mein 10/10. Best Chinese food in town! read more

This is my go to takeout/delivery Chinese restaurant. Their food is always fresh and tasty and deliveries arrive quickly. I was happy to see that they are open now during Covid. I had a $40 credit on Seamless so I decided to use it for this. I ordered the Orange beef, Beef with Scallions, Pork Fried Rice and Steamed Pork Dumplings. The dumplings and beef with scallions were my favorite dishes. The dumplings taste super fresh and homemade compared to other Chinese takeout joints. read more

me gusta la comida de ellos pero no quieren regalar una salsita porque las venden en 3 dolares cada una y wso no tiene gracias pedir un delivery y no te mandan una salsa por eso no los recomiendo pero la comida es sabrosa pero sin salsa no tiene hracia jajjajajajja y se enojan so les preguntas porque las venden read more

We ordered for pickup, they forgot an entree and when we called to ask where it was they told us we never ordered it when we saw it on our receipt and proceeded to scream at us on the phone to tell us to stop calling. The restaurant is not very clean and food is average or below. read more

The Food at this restaurant tastes Amazing. Friendly staff, inviting and welcoming dine in area, Clean and well kept.

Absolutely HORRIBLE! This used to be a good restaurant. I ordered a roast pork bun and it was so stale and hard I could have broken a tooth! Hot and sour soup was tasteless. Moo shoo pork was disgusting! Everything went directly to trash. Never again! read more

Always fresh always good, always fast. Good service, fair prices. Nice atmosphere. If youre looking for a quick, filling meal this is the place. read more

Tasty food and decent prices - I recommend this as a good option for Chinese food in the area.

Ordered from their website (Q Menu) so I wasn't able to track my delivery order (since the restaurant uses their own delivery driver). After the food not showing up way after the original quoted delivery time, I called the restaurant. They said that they weren't sure where my food was but it should have been delivered already. I waited for them to call their delivery driver only to be told that the delivery person "couldn't find my apartment address" so they left it with another apartment building across the street. I then had to go and find out which apartment building the food was left at. No apology from the delivery driver or restaurant, and they didn't even try to contact me when they couldn't "find my apartment address." My name and phone number were both listed on the actual ticket when I finally picked up my food. The doorman of the other building was equally as confused - he said the delivery driver insisted that the address was the same and just left. The food was mediocre/average. Nothing special or memorable about it - and the whole delivery experience ruined it for me. Unfortunately will not be ordering from here again. read more

I have lived in the neighborhood for over 35 years and hardly ever frequented Fortune House before the pandemic. But once the other Chinese place (mostly for take out) down the block on Henry Street called Great Wall closed it's doors during the pandemic, Fortune House became the go-to at least twice a month for the lunch specials. Except a few months ago, I noticed that the faces at the front counter had changed and so had the flavor and quality of the food. It seems to be under new management and the chefs are hit or miss... mostly miss. Last time I ordered was about a month ago and it really is the LAST TIME. The food just didn't have the same flavor. I now head over to Montegue Street, to the tried and true, very authentic Chinese restaurant near the corner of Clinton Street, called Lichee Nut. It's delicious, affordable and puts Fortune House to shame! read more

Was very good and had so much of the sauce(not sure what it's called) i really enjoy that. The place is very calm and nice place to go with your family. Service was good and were nice. read more

Fortune House - Chicken broccoli Veryyy gooodddd - Chinese Near Me - Brooklyn, New York

Not bad at all. Had the lunch special to-go... #12? i think? But regardless, it was alright for a quick bite. I was expecting much worse in taste quality, but it wasn't overly Americanized or too authentic. A nice in-between spot for taste. Meal came with a drink (soda can). Price was around $8, which is not bad for NY. Probably wouldn't come again unless I was craving some quick nearby Chinese food. Recommend for those looking for a quick Asian bite. read more

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just received my order. very very poor. Has been better in the past? Baby eggplant and shrimp half oily grease. inedible. won tons too bready, not enoufpgh sauce. will not order again. read more

The food is very very good. If you like spicy try the fresh hot mustard! We've ordered a few times and it's consistently delicious; highly recommended! read more

I've ordered from here a handful of times and service and food has always been terrific. Have ordered both for large parties (think large metal catering dishes) and individual portions for delivery. Go to staples include sesame chicken, beef with broccoli, chicken lo mein and house special fried rice. Ordered the chicken with string beans today and it wowed me enough to write this 5-star review. String beans were fresh and perfectly blistered, pork was solid and good texture, lots of garlic and even some pickled vegetables cooked in for a nice touch. Not too greasy or salty, but packed with flavor. Living in downtown Brooklyn, this is on the edge of our delivery radius and easily one of my go to's when I'm in need of a Chinese menu of options not just SzeChuan spicy flavors from some of the closer by restaurants. Prices are also very reasonable. Thanks Fortune House! read more

Very good Shrimp and Broccoli. Egg drop soup was a little weak. Fast delivery on a Friday evening is always appreciated. A little pricier than my old neighborhood in Queens but nothing can be done about that. Will order again. read more

I am so torn about this place. On the one hand, I love the taste of everything I order here, but damn... they are so stingy when it comes to the proteins. Fortune House makes delicious food, but they clearly stand guard over even the freaking chicken like a suburban dad watches a thermostat. The goodwill and repeat business they must lose from rubbing two nickels together to make a penny has to be incalculable. The practice probably generates more heat inside the restaurant than profit, so (tap, tap), is this thing on? It seems to piss off a lot of people who buy your lunch specials. I don't do that, so I get to see it undisguised by rice, and it's even more obvious that way. We get it - you're... ahem, frugal. But we also get that you have excellent recipes and execution. I would recommend from the bottom of my heart that you actually put some meat in your non-vegetarian dishes. You could also put eight wontons in your quart of excellent soup (along with a few token stands of char siu and maybe a few chopped scallion bits?), instead of six, or reliably provide more than a single mustard packet with a $25+ order. Moving on from the repeated and true accusations of being cheap bastards, however politely couched or true, we will now address the recurring theme of rudeness. It's true, but they have never been rude to me. I did once, however, watch and listen as the old man and the woman by the counter made extensive fun of one of their countrymen who was very proud of delivering Fortune House food on his bike and expanding their reach. The moment he walked out with a handful of menus and his delivery, they laid into him and laughed about his enthusiastic embrace of slavery in a way that made me want to walk out. Not cool. But nobody goes to Fortune House for cool. They go for close, and because it genuinely is very good food. The soups, the dumplings - those amazing shrimp balls... their unusual interpretation of twice-cooked pork... even the curry chicken with nearly no chicken, are nothing short of excellent in comparison to any other Chinese restaurant in the area. Sure, there are a hundred better places just across the river, but in Brooklyn Heights, this is the place. Also, they are *very generous* with the rice. read more

the food was mid. service was fine, they refilled our waters and got to us quickly, but we were the only ones dining in. vibes were weird mainly because of the radio station choice. won't go back, but not like upset about it. read more

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Quality really gone down. selections deleted, no pork for sweet and sour, no shrimp rolls prices increased a lot. Only three shrimp in shrimp and lobster sauce. not they way it was in the past. read more

Fortune House is my go-to for Chinese takeout. I'll usually get steamed chicken with broccoli and egg drop soup. read more

This was my first time trying this place and it was nothing short of unpleasant. Within my first bite of the chicken fried rice I pulled out a very long piece of hair out my mouth (it wasn't mine, it was a very different texture). It was so long that half the strand was in my mouth and the rest was still entangled in the rice. Not only did they not even offer to deliver a new batch but they made my friend walk back to get a "fresh" box of rice. I was so disgusted I didn't even bother continuing to eat my portion because obviously I care about my health. My friend was starving and because he didn't have hair in his food he was okay eating the "new rice" When he got to the restaurant they gave him a hard time because he didn't bring the box of rice with the hair for proof. The lady said "how did I know you didn't eat it"..... 1. We JUST left less than 10 mins ago. That would be savage to rush home to eat the rice and return for more. 2. It's $9.... why go through all that trouble for $9!!! I think people go here cause it's fast (and obviously not clean - back of house anyway) and one of the only Chinese restaurants in the neighborhood. This one is going to be a huge pass from me! They need people cooking the food to wear hair nets. That should be STANDAR read more

Fortune House - A long strand of hair in my rice! - Chinese Near Me - Brooklyn, New York

I am really trying to give them the benefit of the doubt here but i had a pretty bad experience with them yesterday. I called and placed an order for pickup. It was Christmas and they apologized and said it would be 30 minutes. I said fine. I got there and there were many people waiting, some saying they'd been there for well over an hour. The phone never stopped ringing, the POS terminal kept announcing new GH/SS orders, and the staff was literally running back and forth trying to keep up. I had nothing but sympathy, and when my order was finally ready, 80 minutes later than promised, I tipped 20%, wished them well, and raced home to eat. That's when we discovered they forgot one dish and gave us our moo-shu pancakes with no moo-shu filling. Of the remaining dishes, the cold sesame noodles were much spicier than expected but excellent, the eggplant in garlic sauce was good (but cold), the scallion pancakes were fine, and the pad Thai was absolutely terrible. I know times are tough for restaurants. While I was waiting someone called to ask for a refund because their food hadn't arrived yet (which I would not do). I know they were swamped. Maybe on a normal night they would have nailed everything, but last night was pretty disappointing. I'm giving them three stars here to account for the above, but a normal night in normal times would have ranked much lower. read more

Want the worst customer service? Worst delivery time and 7 phone calls after explaining that waiting over 95 minutes for our food wasn't the restaurants fault?? ..Thennnnn Fortune House is for you!! Truly such a joke, I mean this place doesn't look like anything special but once you click order, it's all sh*t from there. read more

I live around the corner and I've eaten here a few times, obviously with Chinese food you'll never feel great post meal unless you get something steamed but I truly feel like crap each time. Understandably with Covid, prices have gone up considerably but for dinner I got some chicken and shrimp fried rice for $27 (pick up). Definitely, not worth it. read more

They have great lunch specials. I have frequented this place for more than 20 years. But whatever you do, don't get take out. It is horrible. As long as you eat in, you will enjoy your food. read more

I ordered the General Tso's chicken for take out. It only took ~5 minutes for them to prepare my takeout. In the takeout bag, they include a fork, plenty of napkins, soy sauce, mustard, duck sauce, an oolong tea bag, and a fortune cookie which was nice. In terms of the meal, there was a Chinese takeout box with rice and a bowl with the General Tso's chicken. I think the chicken had the same crispy but soft texture good General Tso's usually has. It was a little too sweet for my taste and there was only like 2 pieces of brocolli. Also, there were many Tien Tsin peppers which didn't actually get into the taste of the chicken. Nevertheless, the speed and portions were great so I have to give this a 5 stars. read more

Be prepared to get an f-ton of white rice when you order any lunch special, maybe like 80% white rice. See attached pic, and yes, all the veggies you see there are the only veggies. Unfortunately, they're not buried under the mountain of rice. Better meal/rice ratio please! read more

Fortune House - That's a lot of rice! Disappointing lunch special portioning :( - Chinese Near Me - Brooklyn, New York

Surprisingly good Chinese food from this otherwise outdated little Brooklyn Heights stalwart. I mean, it's not a destination by any means, but if you're not looking for something too adventurous, Fortune House executes the classics pretty well. Dry chow fun noodles with beef were just what you'd expect. Sautéed string beans were very fresh and flavorful. read more