I typically have great experiences at jiffy lube locations . This was no exception ! Came here this…read moremorning for an oil change and had an exceptional experience . Quick and fast service with high quality customer care . Employees were kind and caring . This location was clean and looked well maintained . Thanks jiffy lube !

The Manager, Robert, told me to go F*** myself. I am responsible for servicing my companies spare…read morevehicles. The first time Robert assisted me, he wanted to perform service I had not requested and said he had to because it was a fleet vehicle. I did not let him do it. Last week I took a vehicle in for inspection, when he gave me the invoice, he had included filter changes and brake fluid flush. He would not take charges off and said I would have to bring it back for the service. So he basically charged my company for services not rendered. Then today a dispute over me retrieving my insurance card out of my vehicle. In the end he said, "Go F*** yourself!" He did this in front of Aaron, another employee. I take three to four vehicles a month to this location, and have been for several years. I will not utilize JIFFY LUBE again until he is gone. And I need a refund to my company for work he charged me for and did not complete.

I was hoping for better. I kept having to remind them that I only had 45 minutes - which was…read moreessentially 9 TIMES how long it should take according to their name. And, it wasn't like I was waiting in line. I was the only one there. Then, they told me I needed to flush out my coolant right away. If they had been more efficient I would have said yes. I didn't because they were too slow to do it. I had to get my registration renewed and wound up at Drivers Edge in SouthLake on Davis Blvd. They told me I had no coolant issue and there's a way to fake the test that implies you need this service. To recap. Tried to upsell me. Would have worked if they were actually closer to 5 minutes than 50... so thank you for being slow and inept?!?

Went in to get 2 oils changes on a 330i and 2002 Chevy tahoe before a trip back to work , and the…read moreengine on the Tahoe blew 3 hours into the trip. Went through claims and they did not want to help us out in any way . Do not bring your car here and spend your hard earned money . The Tahoe was in very good condition no problems and now has been sitting for most of the year . Now we're out 5 grand trying to get a new transmission.

The name says it all! Kwik Kar was very quick and professional when performing my car inspection…read more Waiting area inside is clean and within 10 -15 minutes, my car inspection was completed. Located on Camp Bowie, the shop is conveniently located and very well kept.

Why can't they just do what I came for. I need inspection and that all I said. Tha should be a…read morenormal conversation and understood that no I don't want you to take my car apart to see what else it needs. If I wanted to or had time to, I would say. Hey flip this thing upside down. And then you get mad once I say again! Why are you taking stuff apart. It's an inspection!!!

They got us in and out super fast! The price was good, and the staff was very friendly!…read more Furiosa gives them 2 paws up!!

I went to Kwik Kar to get my valve cover gasket replaced due to a small leak. When I got it back…read morethe check engine light was on. They claimed it must be from someone else's fault because it wasn't their fault. Good B answer, but not an A answer.

Brad and the team at Alta Mere saved my 2006 Land Cruiser after two prominent Fort Worth shops told…read moreme the engine was blown and needed a full replacement. The truck sat for 18 months. Brad diagnosed the real problem in 24 hours - a single bolt that someone forgot to install properly, lodged in the valves. One head job and I was back on the road the next day. The 2UZ-FE is Toyota's legendary million-mile motor, and those other shops wanted to swap it out for profit. Brad just wanted to fix my truck. Five years a customer, 285,000+ miles still rolling. If you want honest expertise in Fort Worth, this is the shop. Period. Don't let the noise fool you - Brad's integrity is the real deal.

I took my van into this shop due to fluid being on my driveway. They told me it was the oil cooler…read morethat needed replaced and charged me $1224.15 which was almost $400 more than other shops in the city. But because they pressed the urgency, I didn't call around, I chose to trust them. Within 5 miles from the shop my check engine light came on so I turned back around and they told me it showed the knock sensor code but manager cleared it and sent me on my way saying if it came back on to bring it back. It came on a couple of hours later, but they were closed. So my husband went with me the next morning to take it back and they refused to check the work they had done unless we authorized in advance for them to replace what they feel necessary, which we were unwilling to do as this occurred immediately after THEIR repair AND my bank account shows they changed my charge from the 1224.15 I authorized, paid, and have a receipt for, to $1263.93!! The next day we took it to a more reputable shop who confirmed that the mechanics who replaced my oil cooler "SMASHED THE KNOCK SENSOR HARNESS DURING THE REPLACEMENT"!!!! We had to pay another $445.00 to fix what Alta Mere Auto damaged and haven't seen a cent returned to us for the unauthorized price change nor the amount we had to pay another shop to fix what their mechanics messed up after I reported the issue to the owners assistant. Never ever trust these people, they will price gouge you, deceit you, damage other parts to get more money from you, and destroy any trust you hold towards mechanics.

My breaks were squealing like crazy so, I found out NTB does a free break inspection. So, I…read morescheduled an appointment asap I was greeted right away by the Service Manager, Brandon. He quickly got my car checked in. Luis the Mechanic checked my tires, battery, shocks but nothing was wrong at all! Thanks for checking things out for me. I am one happy customer!

I received excellent, quick and kind service- also very happy that it is opened on Sundays!read more

Took car of my inspection. Checked my a/c air filter too…read more Like the extra moment it took for them to check it ( it was so dirty it had twigs falling out of it. Toyota house chgd my oil last time,,, they didn't notice it!

This place is very professional and very courteous, I will continue to do business here.read more

Well... I had an interesting thing that happened here at the spot…read more First it's just a small shop across from Maxine's just south of the traffic circle. Let's just say there were some things that happened to my car that were not happening before I pulled into the car lot. They obviously did something to cause something wrong but immediately when I told the guy it wasn't doing that before I got here.. he said OK will look at it and will fix the problem. He said if we did something they would get fixed. Everything worked out so I am a happy customer. I did have to come back a couple days later to actually get my inspection done on my car. I had two tires put on that I brought to them and air pressure was wrong so again I had to come back for that as well... But for some reason I will still say I like this place they may need to get some guys with a little more experience in the shop but they are quick to fix a mistake and very kind about it. Not to mention the guy in the front (I should have gotten his name) was very nice and friendly and had all the laughs. I will go back to this place to have my other tire put on as well... Maybe even the inspection.

horrible place lie about warrranties had to get my pump replaced 4 times because they didn't do it…read morecorrectly then 1 day later it broke again!! then when I went back the owner claimed its not their fault its the part that THEY boughts faul and they can't fix it anymore.Stay away from these people. If you want your car to actually get fixed not a temporary go somewhere else

I have gone to Red Carpet since 1993. A little pricey but they always did a good job…read more Over the last year or so they have gone downhill. Went today and asked for the Manager's Special, plus mats washed and back of SUV vacuumed. They were fairly busy and I had to wait quite a while in line. When I got the car back and started to drive off I noticed the mats had not been washed-which I paid extra for, there was debris under them, there were drips all down the rear window, the inside was haphazardly wiped down, and the back had not been vacuumed, which I also paid extra for. I should have gone back and complained but I was short on time. The cost: $38.99. I will be looking for another place.

For those that care about your car, this is one of if not the only brushless car washes in Fort…read moreWorth, never had a bad experience

Mr.Francisco Sanchez,is a fine gentleman with a excellent professionalism in customer service.The…read morestaff is polite and friendly.This is my new oil change location.5 Star

Got my blinker "fixed" and it went out 2 days later. Called to see if they'd fix it and apparently…read morethere's no warranty. Paid double the price of the mom and pop shop by my house and I'll have to end up going there anyway,