Excellent service. Prompt, professional and through. Have had several cars & trucks serviced there…read moreover the years - always positive results.

Excellent! Highly recommend. I wanted a evaluation of my 2010 Infiniti to see if I should sell it…read moreand get an electric car or would my Infiniti likely last another 5 years. My car only has 60000. He did a thorough examination found a steering fluid leak, minor, that will eventually need repair but no hurry. And his estimate to repair was $700 less than the dealer ship.

This is the most honest repair shop in town. If you have a foreign vehicle that they work on, I…read morewould recommend bringing it here. They are always busy, which can make it a little challenging to get your vehicle in, but they do incredible work and I wouldn't want to go see anyone besides Steve and Melanie!

We have taken two cars so far and we are sold on their honesty, quality, ease in all we have…read moreneeded. Mercedes 300 and a toyota highlander. We needed a shop after ogi is no longer at lifetime and after Pratt went with what seemed like arbitrarily high on their pricing.

My experience at Fort Worth Automotive has been nothing but a five star experience every time I…read morestep over the threshold. Starting with Steve and his professional second to none-staff. If you want to know how amazing this place is just pass by Fort Worth Automotive 4850 Benbrook and look at the parking lot ,that speaks volumes alone. if you're looking for a trustworthy mechanic, that puts out excellent work do yourself a favor and stop by Fort Worth Automotive and ask for Steve. you can come back here and thank me later.

Great to have experts who know the business and are trustworthy! This place is a keeper as a top…read moreauto problem solver! They do the work required and do it very well! Now my #1 go to in Ft Worth/Benbrook.

My family has been going to Mark for years. He's honest, affordable and reliable. Highly recommend.read more

Mark is very honest, efficient, and knowledgeable. Have taken my 2012 Ford F150 to him on several…read moreoccasions. He is very fair in pricing and only does the necessary work. On other words, unlike Christian Bros and other shops, he doesn't upsell services for no reason. Great garage.

Still the BEST place around! Best price and fastest service! They do more than oil change too…read more Fluids checked, air pressure checked and cabin air filter replaced!

Weekends are too crowded and they are really good during the week. I always get the Super and my…read morecar is very nice when they are done.

We all need to have our automobiles worked on from time to time. And often it is a stressful…read moreaffair. One way to reduce the stress 9f those situations would be to take your car/truck/van/spacecraft or whatever you drive to this shop. We've had to use them multiple times over the past few years and the work is always top notch, Done quickly, and priced fairly. He's worked on our brakes, our tires, replaced struts and other things and its always done right. I cannot give this shop any higher recommendation. Stop in when your car begins to give you trouble. I'm certain you'll be treated well here!

I was recommended by the man at auto zone to get extra testing done for my engine light. Guarardo…read morewas sooooo nice! I always worry about being taken advantage of at car shops as a young girl but he didn't do that at all. Highly recommend if you want an honest shop!

Polite, hard working, and wise. The owner is upfront and reasonable, and does great work!read more

Car Care Center is not part of a franchise, just a locally owned mechanic shop. It doesn't have a…read morefancy lobby with big screen TVs and a Keurig coffee machine. That's okay, those are nice amenities but not necessary. What they do have are kind, honest mechanics that you can trust. Trust is valuable when it comes to auto repair as all car owners know. And a definite plus with this shop as well is that they are open on Saturday. Thank you Car Care Center!

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.