Alfredo was very kind on the phone. He gave me the option to get my catalytic converter repaired or…read morereplaced. They did great. My car runs great and they fixed a problem caused by another shop. These men know what they're doing.

Good work! They put a new exhaust on my LT4 Corvette. Sounds perfect and the welds look good.read more

The staff at Grumpy Automotive provided excellent customer service. I am from Mississippi and…read moreneeded a diagnostic test to determine the issue with my vehicle. Not only did they perform the diagnostic, but they also fixed the problem promptly and professionally. I truly appreciate their outstanding service and willingness to help. I highly recommend Grumpy Automotive to anyone in need of reliable automotive repair services.

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

I worked here a short while and I'll be honest. If you get an oil change and ask for bottled oil…read moreyour getting the same oil that's in the oil gun with some kitty litter... such a nice place that when my mom died and I had to be at the hospital for a few days they went ahead and fired me so I not only lost my mother but I lost my job. Very dishonest place do not go here unless you like being lied to....

I've been here twice for my state inspection and both times the people have been quick to help me…read moreand very courteous.

5 star Needs more reviews!! They did a wonderful job helping pinpoint the problem. Fair pricing,…read moreand they did what most mechanics wouldn't do(BEING HONEST). this was my first experience at quick auto and they told me my car might need a second part but they told me I didn't need to replace it. Earlier there was this lady that told me how HONEST they were and she always comes here because of it. Also I had a leak in the front hood and they washers my interior (engine/ under the hood) and not to mention they did it quick. they can drop you off if you live within 2 miles from the shop. Comparing other autoshops in Burleson others are too expensive or busy. QUICK AUTO SERVICE IS MY GO TO FOR NOW. I finally found a good auto shop I can trust!!

I am writing to file a formal complaint against Quick Auto Service, located at 305 NW Newton Dr,…read moreBurleson, Texas 76028, for deceptive business practices and suspected vehicle tampering in violation of the Texas Deceptive Trade Practices Act. Summary of Complaint: I brought my 2016 Ford F150 to Quick Auto Service after the check engine light activated and the vehicle began losing power. What followed was a pattern of deceptive practices, unauthorized repairs, poor communication, and what I believe was intentional sabotage of my vehicle to generate unnecessary repair work. Detailed Account of Deceptive Practices: On the initial visit, I showed diagnostic codes from O'Reilly Auto Parts to Alex (shop representative), who suggested the catalytic converters might need replacement at approximately $2,800. He requested to perform a thorough diagnostic to confirm. I left the vehicle near closing time (6pm) with the understanding he would assess it the next morning and call me shortly afterward. Day 2 - Poor Communication and Unauthorized Work: At approximately 10am, I called for an update and was told they were still running tests with a promised callback by lunchtime. After receiving no call by 2pm, I followed up again and was told they were still working with a callback promised within a few hours. After waiting multiple additional hours without contact, I went to the shop in person for an update. Alex informed me he was still working on diagnosis but had already replaced the throttle body without my authorization or prior notification. When I questioned why I wasn't informed before this repair, he claimed "that was part of the deep diagnostic." I reluctantly agreed to let him complete the diagnosis, and he promised to call before closing at 6pm. At approximately 7:20pm, Alex called stating he wanted to run more tests and would call the next morning with final assessment. Day 3 - Continued Delays and Additional Charges: After hearing nothing the following morning, I called for an update and was told Alex was unavailable. I informed the receptionist I would pay for work completed thus far and pick up my vehicle. Upon arrival, Alex showed me a video confirming the catalytic converters were fine (contradicting his original assessment) but claimed I needed two turbos at approximately $1,000 each, well below the dealership price. He stated he test-drove the vehicle and it was drivable but lacked power above 50mph. Discovery of Sabotage and Negligence: I obtained a second opinion, which indicated only the passenger side turbo might need replacement. I purchased an OEM turbo from the dealership for $1,500. When my mechanic prepared to install it, he discovered the throttle body hose was never connected following Quick Auto's replacement--this alone explained 90% of the vehicle's performance issues. Upon further inspection, my mechanic found the downstream O2 sensor had been partially unscrewed and the adjoining cables had been removed from their mounting brackets. After properly connecting the throttle body hose, reinstalling the O2 sensor, and securing the cables, the vehicle ran perfectly with both turbos registering normal operation. Evidence of Deceptive Practices: The pattern of conduct suggests intentional vehicle tampering: 1. Unauthorized replacement of throttle body without customer consent 2. Failure to properly connect the throttle body hose after replacement 3. Tampering with O2 sensor and related cables 4. Misdiagnosis designed to generate $2,000+ in unnecessary turbo replacements 5. Deliberate poor communication to delay customer oversight 6. Test-driving vehicle with disconnected throttle body, creating dangerous conditions Attempted Resolution: When I contacted Alex about these findings and requested a refund, he refused and claimed I should have returned to Quick Auto for repairs. He offered only a possible refund of the $98 diagnostic fee, which he had originally stated would be waived if I allowed Quick Auto to perform the work. Financial Impact: I was charged $579.74 for work that included unauthorized repairs and what I believe was intentional sabotage to generate additional business. I subsequently incurred $1,500 for an unnecessary turbo replacement that would not have been needed had Quick Auto properly connected the throttle body and not tampered with the O2 sensor. However, I was able to return the turbo to the dealership for a full refund. Total refund requested: $579.74 paid to Quick Auto

A friend recommended Eddie (Texas Mobile Mechanics) and I scheduled a visit to my home to work on…read morean SUV that had sat for a while, and ended up having Eddie and Thomas work on two more cars, and perform diagnostics on a fourth for GM's StabiliTrak issues. Immediately getting to work, it's clear Eddie is an experienced and knowledgeable mechanic. He and Thomas are a well oiled machine! Little details such as ensuring your vehicle builds up sufficient oil pressure if it has sat for a long period may be missed by some customers, I did not, and I appreciated this attention to detail and also knowledge only an experienced mechanic would possess. Professional, honest, highly skilled, fair and no surprise estimates given, excellent communication skills and a pleasure to have at your home while working on your repairs, I can't think of any other positives I've missed. Seriously, NO negatives and NO middle ratings, 5's across the board. I'd highly recommend these ethical and highly skilled mechanics to anyone needing a vehicle repair or maintenance. Thanks again for the excellent service and repairs, Eddie and Thomas! Until next time.

Absolutely amazing! Had an urgent need for car repair on a Saturday and he was able to come out and…read morefix it to my house same day. Reasonably priced and was able to fix it pretty quickly once here. Professional and polite, great service. Saving this business for use for any and all future auto repair issues. Highly recommend.

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

They're always very helpful and have a positive attitude every time I come to get my car serviced…read more Would recommend to others!

Excellent work, quick and straightforward!…read more I came in for a general diagnostic, they were able to fit me in same day and had the evaluation knocked out in an hour. Came back's the next day and they got everything squared away!

I went to NTB for an inspection they don't do inspections but, will in future. Toyota of Fort Worth…read morewas all booked. Pep Boys, their inspector left at 5pm. 5 minute oil change the same thing. Went driving around, saw this place off Camp Bowie. I pulled in, all the lights were out. I walked up to the door to check their hours and a young man started walking towards me. He said, what do you need? I said, a state inspection. He said, I can do that in 10 minutes. He also said, he was going to take his little brother Trick or Treating but, he said it can wait. Lol. So, he helped me right away! Thank you, Jesus! That's what you call A+ customer service. Chris really represented A plus Auto centers. He sacrificed his to for time a new walk in customer like myself. I would definitely recommend this place.

Bilal and Benjamin were so helpful and patient with me, the problem was almost not fixable but they…read moreused their creativity and made it work and i'm so grateful thank you guys :)