I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

The staff at Grumpy Automotive provided excellent customer service. I am from Mississippi and…read moreneeded a diagnostic test to determine the issue with my vehicle. Not only did they perform the diagnostic, but they also fixed the problem promptly and professionally. I truly appreciate their outstanding service and willingness to help. I highly recommend Grumpy Automotive to anyone in need of reliable automotive repair services.

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

I am writing to file a formal complaint against Quick Auto Service, located at 305 NW Newton Dr,…read moreBurleson, Texas 76028, for deceptive business practices and suspected vehicle tampering in violation of the Texas Deceptive Trade Practices Act. Summary of Complaint: I brought my 2016 Ford F150 to Quick Auto Service after the check engine light activated and the vehicle began losing power. What followed was a pattern of deceptive practices, unauthorized repairs, poor communication, and what I believe was intentional sabotage of my vehicle to generate unnecessary repair work. Detailed Account of Deceptive Practices: On the initial visit, I showed diagnostic codes from O'Reilly Auto Parts to Alex (shop representative), who suggested the catalytic converters might need replacement at approximately $2,800. He requested to perform a thorough diagnostic to confirm. I left the vehicle near closing time (6pm) with the understanding he would assess it the next morning and call me shortly afterward. Day 2 - Poor Communication and Unauthorized Work: At approximately 10am, I called for an update and was told they were still running tests with a promised callback by lunchtime. After receiving no call by 2pm, I followed up again and was told they were still working with a callback promised within a few hours. After waiting multiple additional hours without contact, I went to the shop in person for an update. Alex informed me he was still working on diagnosis but had already replaced the throttle body without my authorization or prior notification. When I questioned why I wasn't informed before this repair, he claimed "that was part of the deep diagnostic." I reluctantly agreed to let him complete the diagnosis, and he promised to call before closing at 6pm. At approximately 7:20pm, Alex called stating he wanted to run more tests and would call the next morning with final assessment. Day 3 - Continued Delays and Additional Charges: After hearing nothing the following morning, I called for an update and was told Alex was unavailable. I informed the receptionist I would pay for work completed thus far and pick up my vehicle. Upon arrival, Alex showed me a video confirming the catalytic converters were fine (contradicting his original assessment) but claimed I needed two turbos at approximately $1,000 each, well below the dealership price. He stated he test-drove the vehicle and it was drivable but lacked power above 50mph. Discovery of Sabotage and Negligence: I obtained a second opinion, which indicated only the passenger side turbo might need replacement. I purchased an OEM turbo from the dealership for $1,500. When my mechanic prepared to install it, he discovered the throttle body hose was never connected following Quick Auto's replacement--this alone explained 90% of the vehicle's performance issues. Upon further inspection, my mechanic found the downstream O2 sensor had been partially unscrewed and the adjoining cables had been removed from their mounting brackets. After properly connecting the throttle body hose, reinstalling the O2 sensor, and securing the cables, the vehicle ran perfectly with both turbos registering normal operation. Evidence of Deceptive Practices: The pattern of conduct suggests intentional vehicle tampering: 1. Unauthorized replacement of throttle body without customer consent 2. Failure to properly connect the throttle body hose after replacement 3. Tampering with O2 sensor and related cables 4. Misdiagnosis designed to generate $2,000+ in unnecessary turbo replacements 5. Deliberate poor communication to delay customer oversight 6. Test-driving vehicle with disconnected throttle body, creating dangerous conditions Attempted Resolution: When I contacted Alex about these findings and requested a refund, he refused and claimed I should have returned to Quick Auto for repairs. He offered only a possible refund of the $98 diagnostic fee, which he had originally stated would be waived if I allowed Quick Auto to perform the work. Financial Impact: I was charged $579.74 for work that included unauthorized repairs and what I believe was intentional sabotage to generate additional business. I subsequently incurred $1,500 for an unnecessary turbo replacement that would not have been needed had Quick Auto properly connected the throttle body and not tampered with the O2 sensor. However, I was able to return the turbo to the dealership for a full refund. Total refund requested: $579.74 paid to Quick Auto

5 star Needs more reviews!! They did a wonderful job helping pinpoint the problem. Fair pricing,…read moreand they did what most mechanics wouldn't do(BEING HONEST). this was my first experience at quick auto and they told me my car might need a second part but they told me I didn't need to replace it. Earlier there was this lady that told me how HONEST they were and she always comes here because of it. Also I had a leak in the front hood and they washers my interior (engine/ under the hood) and not to mention they did it quick. they can drop you off if you live within 2 miles from the shop. Comparing other autoshops in Burleson others are too expensive or busy. QUICK AUTO SERVICE IS MY GO TO FOR NOW. I finally found a good auto shop I can trust!!

Absolutely amazing! Had an urgent need for car repair on a Saturday and he was able to come out and…read morefix it to my house same day. Reasonably priced and was able to fix it pretty quickly once here. Professional and polite, great service. Saving this business for use for any and all future auto repair issues. Highly recommend.

Tonight at 7:45 our elderly 82 yr old friend, Janie, called my wife saying that her car would not…read morestart and that she REALLY wanted to come to Church tomorrow ; we normally sit with her every Sunday- We called Eddie at Texas Mobile Mechanics with Janie on the line - explained the situation- giving Eddie her address and him saying we are one hour away- Janie does not have a cell phone so we agreed that Eddie would call me upon arrival- we then get Janie on the line so she open the gate to the apartment complex parking lot so that they would have access to the car- 45 minutes later Eddie calls- we get Janie on the line- she opens gate - battery is bad- since it is so late Eddie loans Janie a battery- so she can use her car and come to church tomorrow - he will return on Monday with her a new battery- Kinda unbelievable service AINT IT?? You ever heard of such? NO IS THE ANSWER SO - SO- what does an ole man like me & my pretty wife think service like this rates on the yelp scale of 1-5- HUH?? HUH? How about 10- if you are our friend Janie -stranded at your apartment- wanting to go to church tomorrow and your car will not even turn over- - and it is 9:00 on Saturday nite YEP- 10 is the answer Thanks SO MUCH Eddie for such GREAT- AWESOME- SELFLESS service What a Blessing- Thanks again Dale & Linda B Fort Worth

This place has gone downhill. Rude and bathroom disgusting. He looked like he was mad I showed upread more

Kale from Kwik Kar saw just how tired I was and hopped to taking care of all my auto needs with a…read morehuge smile on my face. His energy was top tier and it definitely helped turn my mood around after a rough work day and constantly being turned away by other oil change shops due to my transit being too tall. 10/10 will be coming back as long as Kale is here to cheer me up.

Fair pricing, always gets me in even on short notice. Family owned business. I've been coming here…read morefor over 20 years.

Got a fuel pump from these guys from these guys months back and fuel pump went out within 3 months…read moreand could not get them to give me the warranty to replace fuel pump due to not being able to no longer return to their shop.