The staff at Grumpy Automotive provided excellent customer service. I am from Mississippi and…read moreneeded a diagnostic test to determine the issue with my vehicle. Not only did they perform the diagnostic, but they also fixed the problem promptly and professionally. I truly appreciate their outstanding service and willingness to help. I highly recommend Grumpy Automotive to anyone in need of reliable automotive repair services.

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

This company was recommended to me by our trusted auto mechanic who we've done business now for 15+…read moreyears. I phoned Kevin who agreed to diagnose the transmission issue I was facing with my 2014 Dodge Ram 1500. My truck has 72K mileage. Kevin looked at it and recommended that I first ensure if it was covered by the Dodge warranty. For some reason, it hadn't even crossed my mind [it should have though]. He rightly charged me $85 for the diagnosis and said if the warranty didn't cover it, then he would deduct the $85 from the other work. The dealer confirmed it was covered by warranty. Kudos to Kevin for his integrity to do what is best for the customer.

They did a wonderful job replacing my transmission in my 2002 Dodge RAM. It drives great. Great…read morecustomer service and completed the job as estimated. Highly recommend this company.

I just had emergency back surgery and my son's truck broke down on the interstate. He managed to…read morelimp his truck to Auto Care Car Center. They treated him fairly, found that his 2006 Honda Ridgeline had several major problems but they did NOT take advantage of my boy, he is 22 so not a child, but I was concerned just the same. They SHOWED him everything that was wrong and explained what not fixing it would mean. Their prices were MORE THAN FAIR and they allowed us to leave the vehicle at the shop for a couple days because my son does not even live in Ft Worth and had to get a ride back to Denton, find transportation for himself and his girlfriend in the heat of August and they were incredibly accommodating. As I said, I was actually in a live in rehab facility and they also explained everything to me and we were able to come up with a plan. I will DEFINITELY recommend this business and bring our other vehicles back here if we need a REAL MECHANIC again. HIGHLY RECOMMEND JEFF and the entire staff!! SECOND VEHICLE WE BROUGHT TO JEFF - My husband's brakes AND air conditioning were MAJOR problems in his 2016 Subaru Forrester and after the EXCEPTIONAL service we received with our son? I knew that the place to have my husband take his car was going to be AUTO CAR CARE CENTER!! We had just as great an experience the second time and while I could not find a way to leave a new review? I wanted to be sure to leave MORE FEEDBACK that expressed our gratitude for the amazing work done by Jeff and his staff. And yes... I am actually still in the hospital. I was in a live in rehab and I was re-admtted to the hospital and I was terribly worried that my husband's brakes were not working and his air conditioner was not working. He is not a spring chicken and has numerous health issues and can not be in the Texas heat. Jeff AGAIN took care of our needs without taking advantage of people who were in serious need of help in a timely manner and they got right to work and did not charge us an arm and a leg. The work they did was quality work for the best value I have come across in years. I'm talking about feeling like I was dealing with a mechanic who knew his stuff and wasn't talking to me or my family like we didn't know anything. He spoke to us on a level we could understand what he was saying, clearly explained the problems and the situation and the price, etc and he didn't try to upcharge us and sell us things we did not need. I highly recommend this shop. Wish I could have left a second review and not just added to my first review but I know we will be back in the future if we have the need for an honest mechanic. And seriously? Who doesn't need a mechanic's name in their wallet? You should put Jeff and Auto Care Care Center in YOUR Wallet!!

My 2003 Saturn Vue was towed to this shop on July 22, 2025 with a red engine light on…read more Another shop who had done a lot of expensive work on my vehicle for the last couple of years refused to work on it because he thought it needed a new CVT transmission. I didn't know anything about Auto Car Care Center's shop, but after speaking to Jeff, the owner, on the phone prior to the tow, I felt he could handle the problem. Jeff worked on my vehicle with the true knowledge of a Saturn's components the other shop never showed me even though they touted being Saturn specialists. Jeff, by far, is a true Saturn specialist. With his determination, he fixed my transmission issue by installing a remanufactured valve body. While there, he noticed a hesitation when starting the vehicle, and then he recommended a new fuel pump and seal. I finally got the call that my vehicle was "ready to take on the world". No problems since I left that shop! I cannot recommend this shop enough! After personally owning and operating a classic vehicle restoration shop for 35 years, I can attest that Jeff operates his shop with honesty, a high level of professionalism, a vast auto parts' knowledge and always keeps the cost of the job down for the customer. He saved me over $2500. from having to buy a remanufactured CVT transmission and labor installation cost!

Still the BEST place around! Best price and fastest service! They do more than oil change too…read more Fluids checked, air pressure checked and cabin air filter replaced!

I took my car to Kwik Kar for a routine oil change and had no complaints about the oil change…read moreitself. However, afterward I was given an estimate for **$914** for a valve cover gasket, ignition coils, and spark plugs after being told that my car was currently leaking oil. I was surprised because I had not noticed any issues with my car, and I take very good care of it and keep up with regular maintenance. I drove the car home so my father could take a look at it, and he was unable to find anything concerning that matched what I had been told at Kwik Kar. Since my car had just reached 100,000 miles, he went ahead and replaced the spark plugs as routine maintenance, which cost approximately $150. As a 25-year-old woman with very limited knowledge about cars, I left this experience feeling completely taken advantage of. I understand that vehicles sometimes need repairs, but recommending nearly $1,000 in repairs when I had no symptoms and when a second look did not reveal the issues described to me is extremely concerning. I expect honesty and transparency from a business, especially when customers may not have the knowledge to question a recommended repair. This experience was unacceptable, and I will not be returning.

They were running a special they claimed for brakes 129.99…read more So I called them asking for more information. I already know that I need to replace the rotors. My particular car manufacturer does not have the Rotor's machined. They require you to replace the rotors when you change the brakes. So I told them I would buy the brake pads from them and then I would bring in the Rotors since I know I won't be able to machine them. They refuse to allow you to bring in the rotors. They refuse to give you a price quote for the rotors. I assume it's some kind of astronomical price compared to what you might buy at AutoZone or O'Reillys and they're gonna price gouge on the parts, hoping you're a sucker and don't know better. Furthermore, when I tried to get a price quote. He simply just hung up the phone when you ask too many questions. And he claimed he was the manager. Well, I can tell you, the manager of the store is an asshole and will not be getting my business and will not be getting favorable reviews either.

Clean, new facility. Nice staff, nice manager. Reasonable pricing (not the best or the worst, just…read morein the middle). Work was performed in a timely and professional manner. This applies to all shops (not just this one). If you get an estimate, take a copy with you or take a picture on your phone. As a bonus, there are plenty of things to walk to in the area (fast food, Starbucks, Wal-Mart, Lowes, Vape Shop, etc.)

Brought my car in for an oil change and the staff was great. It was easy to schedule an appointment…read moreonline and they got the job done within a few hours. I would highly recommend these guys!

The reviews for this place are excellent and so I decided to take my Tacoma to them to get some…read morework done. The truck is fairly old so, among several other things, they quoted new shocks and strut assemblies. After getting the truck back and driving a few days back and forth to work I noticed that it always had a pronounced lean where the passenger side of the vehicle was riding several inches higher than the driver's side. After calling to confirm, Phil stated that they had done an alignment and had even verified the ride height/level. The truck was definitely leaning though so something was not right, I took it to the Toyota dealership and they showed me the issue. Fort Worth Auto Garage had installed the wrong shock and strut assemblies on one side of the vehicle. I don't believe Fort Worth Auto Garage actually did an alignment or a ride height check, because it surely would have been noticed that the incorrect parts had been installed on one side of the truck. That being said, once I confronted Phil with this information he did agree to install the correct parts so eventually it was fixed. Fort Worth Auto Garage do have reasonable prices, however they seem to be a bit sloppy with their work and they do not seem to pay close attention to details, such as part numbers.

Priscilla, my SUV, was making a rattling noise. I feared a big repair bill, but something had to…read morebe done before the "issue" became serious, so I dropped her off here one morning. A few hours later, I received a voice mail to call or stop by. I came back late afternoon and one of the mechanics explained that a plate covering up a reservoir in back underside of my SUV had become loose and was causing the rattling. The mechanic tightened up the screws and my car was fine. I was so relieved! Then, I realized, the mechanics here are HONEST! I stared at him for a few and he just smiled. I said, "Thank you, how much do I owe y'all?" His response, "No charge. We hope to see you back for some mainetance." Wowzers! My hubby and I are now taking our vehicles here for all maintenance!

I needed a car inspection, and my mechanic recommended this shop. When I approached the counter, I…read morewas met by a very rude young man. Another employee stepped in, apologized, and mentioned that they constantly have to address his behavior. Honestly, if someone needs to be spoken to about their conduct on a daily basis, they shouldn't be working at your establishment. Because of that interaction, I'm not likely to return to this location. I will say the rest of the staff was polite and helpful.