Be aware of this third company of Forest Lawn cemetery. Agents here are NOT HONEST. I would give this place zero star from my family's heartbreaking experience.
Problem one: My family bought a memorial property at Glendale cemetery in December 2015 for my grandfather who suddenly passed away. Our family specifically ordered the traditional upright headstone. Chris, an agent worked at the location, promised our family that the headstone would be delivered in about four months. Four months later, he told us the delivery must be postponed due to some government regulation issues. We trusted him and waited nearly a year and finally became suspicious about the situation. We contacted this company, shockingly, an agent informed us that Glendale cemetery NEVER allowed having upright headstones; Furthermore, Chris was no longer working for their company. Upon several negotiations, my family had to go for the flat bronze grave marker, because we did not wish to "disturb" my grandfather.
Problem two: Chris, the agent, SPECIFICALLY told us the memorial property was at a corner (because only corner locations can have upright headstone). After the flat grave marker for my grandfather was finally delivered in March 2017, guess what, we found the grave marker was in the middle section! Ironically, as we contact this Arcadia company, the corner property just being sold to another family, and the person was buried recently!
All in all, funeral services should be honest, but this Arcadia third company of Forest Lawn is full of lies. Our family would never do business with them ever again! read more