2 Corinthians 5:8 "We are confident, I say, and willing…read morerather to be absent from the body, and to be present with the Lord." Mom was saved in 2017, that's why this scripture is so pertinent. She went to the Universal Funeral Home in 2021and consulted with May for her immediate disposition and funeral, mom must had a preemptive vision which unfortunately came through, after she got scared into getting the 2 Covid Jabs, her heart rate went berserk, she told me 180 and no way if slowing it down, due to Spike Protein worsening her previous heart condition and hypertention, Diabetes attacked her mercilessly after a long period of of remission. Here we are, after a long struggle with hospitalization and onset Alzheimers, mom took off right after Easter, I did not know much about the process so I called May, and she immediately brought moms remain from the Nursing Home to the Funeral Home for refrigeration. Since mom did not discuss much about her endeavors with the Funeral plans, May literally hand held me through the Entire Process. She is extremely knowledgeable in all aspects of the trade, from acquiring burial grounds, to getting the right Plan for the Loved One, she is patient, kind, smart and truly caring about my desire for the Loved One. Thank you for making moms ushering into a New Heaven a seamless and Painless thing. Though there were many unforeseen impediments along the way, she is the Captain that steer our ship into a safe Harbor. Bless you!

The primary reason to use Universal Funeral Chapel is May Hsiao. May Hsiao is outstanding,…read moreempathetic and in these times, where the family is grieving, having someone take care of as much logistics as possible is beyond a godsend. Two of my family members died within 6 months of each other. One in June in Arizona and the other in December in California. There's a stark difference between the processes of Funeral/Pick up of the body/ arrangements between the Arizona company and Universal Funeral Chapel. And the key contributor to that is May. She looked out for our welfare even with Rose Hills. She took care of literally everything else, advised us of what to do and not to do to save us money. IF YOU HAVE A CHOICE, Universal Funeral, BECAUSE of May, is the right choice because of the above and beyond service she provides. Thank you May, for all that you did, for the family!

Probably one of the most beautiful funeral services I have ever been to. I come from a Catholic…read morebackground and my friend's service was of Buddhist religion. It was my first time seeing and experiencing this. Parking is very small but they have a free 4hr parking structure about a block away, easily accessible and walkable. Tastea boba catered for friends and family at this funeral service and they also had food that guests can enjoy at their seat during the service. One of a kind and unforgettable and really accommodated everyone (over 250 guests). Rest in Paradise, my lovely Jenn! IG: @ammysalamii

It's always a difficult time when we are in need of this type of service. And for many of us, this…read moreis our first time. Universal Chung Wah Funeral Home has been part of this community for many many years. We were looking for a small viewing followed by cremation. The staff member named May was patient and helpful, answering all of our questions and provided useful suggestions. She did not try to upsell services. The day of the service went smoothly as planned. We arrived some time earlier and things were already set up. When the ashes were ready, another staff member even dropped off the ashes as a courtesy on her way to another appointment, so that my 80 year old mom didn't have to Uber there to pick up the ashes. Small gestures like this is greatly appreciated during such a difficult time.

Top notch service from the staff at Hua Yuan and extremely careful attention to detail, including…read morespecific cultural and linguistic accommodations to ensure that every component of the service was executed as desired by the family. Everything was laid out beautifully, and the staff specifically coordinated and directed everyone very expertly and intentionally to help us feel like we were part of the process and also honoring the deceased according to tradition. No AV hiccups and the ceremony was decorated very tastefully. When it came to transitioning to the burial site the staff was very discrete and efficient. They really are able to balance the efficiency aspect as well as the professional and attention to detail and the venue is very nice. Highly recommend.

My aunt found an agent more than 10 years ago to help her with creating a package. My grandfather…read morepassed away in July and the first person we called was our agent. We sat in a meeting with John Wong, arrangement counselor, and he reviewed with us and our agent what was had purchased at that time. They answered all our questions. Lucky for us that the changes we made, we did not have to pay extra for. We appreciated that both the agent and John spoke in English, Mandarin, and Cantonese so my family and I were able to understand what was asked of them and what needed to be prepared. Saturdays are extra $$ if funeral would be held that day but weekdays are no additional charge. They let us know where we could ask the guests to deliver the flowers and where to meet. They provided us with a map on where to meet for the viewing and where we go to have him buried. We had to come back several times because there were several clothing articles we needed to drop off to be put in the casket. During the day of the funeral, we were surprised to see our agent there and our agent and the helpful staff guided us through the funeral process for our grandfather. They provided the fruits and the bowls we needed for prayers, and the standing flower sprays that were ordered with the guests and family were arranged in the room for us. The staff were patient with us while we were all grieving. They gave us several small burning bins so we can burn money for our grandfather. I see other funerals there and the signs are posted on which room is for which loved one. I highly recommend Rose Hills if you want to bury your loved one here. The only thing I don't like is that even though you have a map, it's easy to get lost up on those hills: they need better and more signs to direct us to the different areas and where the exits are.

My mother passed away recently and we decided to have her cremation and memorial service handled by…read moreRose Hills. The cremation was done at the main location in Whittier and the memorial service was held at the Alhambra branch. All of the staff were very patient, understanding and helpful. They were able to help with all of the requests that we had and on top of that were very quick to get back to us with responses. The memorial service went smoothly and without a hitch, thanks to the funeral director and staff at Rose Hills that day. If you decide to hold a service here make sure to let all the invitees know that this is the Alhambra location; most people only know about the main Rose Hills cemetery in Whittier. To the staff: Karpo, Vincent, Donnie and Mai - thank you for all the help with my mother's service.

IF YOU PLAN ON WORKING WITH THIS BRANCH, PLEASE REQUEST AN ARRANGER THAT MAINTAINS BASIC HUMAN…read moreEMOTIONS AND SKILLS. I can't believe I am even writing this after my BABY SONS funeral service. I'm still VERY LIVID how our service was handled. Our Arranger HENRY CHAN, lacked the basic skills of guiding us on our sons service. We were in the dark majority of this process. Please keep in mind, this is our first time coping with funeral planning so OBVIOUSLY we don't know what to expect nor do we know how planning a service consists of. Tell me why our arranger never ASKED us what type of service we envision? Why did WE have to ask him what type of service they recommended doing since we are non-religious? All he offered to us was a catalog of Urns and Casket STILL without explaining anything to us KNOWING our son is a BABY whom passed. We were given ZERO guidance on this whole experience. I understand we're in a pandemic but that does not excuse ANYONE in this business to handle the things we experienced!! Less than 24 hours before our sons service, we weren't told if we should bring in photos or flowers or ANYTHING of that nature. In tears and frustration, the entire family had to haul ass last minute to gather everything in time. On top of this, on the day of my sons cremation I requested to see him one last time and was DENIED that when our arranger promised us we were able to see him!! WHY DID WE PAY FOR THIS SERVICE IF IT CANT BE FULFILLED? It's been a few weeks since this horrible experience and NO management has reached out to us on this matter. I will NEVER recommend rose hills on their lack of empathy or to any grieving family who is seeking a funeral home to work with.

Been there many times, sadly for loved ones who have passed. My old hood and totally recommend them.read more

I recently had to go to Pierce Brothers to plan a service for my mom. Our first appointment was…read morewith Adrian and he presented all the different services/options available to us. They just remodeled the place and it's very beautiful! Everything has been updated from the old pew benches to the new reception area. Adrain was easy to talk to, listened to our stories, and didn't rush us. He introduced us to Francine and she was very nice. On the day of the funeral we had the pleasure of working with Leo and Tom. They were extremely nice and made sure everything was perfect. This is my third time dealing with this mortuary and every time the services were very beautiful! Thank you guys!

The loss of a loved one is one of the most painful chapters in life. It is somewhat reassuring to…read moreknow that our loved ones are in a quiet and safe place where we can visit them and reflect on their lives. This small and quaint cemetery (nestled amongst a quiet residential neighborhood) seems to be a from another time and place. There is a rich history on these grounds that you immediately feel. A special friend of ours is buried here and it was with great sadness that I visited him on his birthday in July. I found it somewhat of a comfort to know that he was resting in peace in such a tranquil and well maintained cemetery.

My family is buried there, so I enjoy going to San Gabriel cemetery . It is a beautiful cemetery…read moreand Iam planning to be buried there. The people who run the business are respectful and polite

Douglass and Zook (DZ) just took care of my dad, and two years ago did this for my mom. I went…read moreback to DZ for my dad because of how well they took care of everything for my mom. I am writing this review to recommend DZ to others, so that others could also find peace while making arrangements for a loved one.

Performed for veteran's funeral. Top staff. Very nice well kept chapel. Parking was good. But 100s…read morethere this day. See pictures at Bagpipeplayers.com

During one of the most difficult times in our lives, Martha became a true blessing to our family…read more From the moment we walked through their doors, we felt compassion, patience, and genuine care. She didn't just guide us through the process -- she carried us through it with grace and dignity. Every detail was handled with such tenderness and respect, honoring our loved one in a way that brought us comfort and peace. Her kindness felt like God's presence in the room, reminding us that even in grief, we are not alone. She listened to our wishes, prayed with us, and created a service that reflected not only a life well lived but a soul welcomed home. We are forever grateful for Martha's professionalism, empathy, and the love she showed our family. In a season of sorrow, Martha was a light. May God continue to bless the work she do for so many families in need.

From the start the team at Whites has been very transparent about the whole process in terms of…read morecost and services. They are also very affordable compared to other Funeral Homes. The day of the services the team was on top of everything and ready to assist with any questions or last minute changes/request I had. They truly make an already difficult day run even smoother than I ever imagined from arranging the flower arrangement and transporting them to the cemetery to leading the remainder of the ceremony at the cemetery.