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    Universal Funeral Chapel

    4.6 (13 reviews)
    Open • 8:00 am - 5:00 pm

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    Review Highlights - Universal Funeral Chapel

    “May and Henry were extremely helpful, compassionate, and patient for the whole funeral planning process.”

    Mentioned in 6 reviews

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    Turner & Stevens Live Oak Mortuary - Take a moment to appreciate.

    Turner & Stevens Live Oak Mortuary

    (55 reviews)

    I cannot say enough wonderful things about Live Oak Memorial Park. From the moment my grandmother…read morepassed away to the very last moment of her burial service, I was supported with the utmost care, compassion, and professionalism. Her services looked so beautiful! The manager, Erick G., along with funeral directors Elizabeth and Mario, were truly exceptional. Every step of the process was clearly explained, transparent, and handled with great thoughtfulness. I never once felt rushed, confused, or alone during an incredibly emotional time. They presented the service options, offered their expert guidance, and allowed me to make decisions without any pressure. No matter how many times I called or emailed with questions, I was always met with kindness, patience, and genuine helpfulness. Their compassion never wavered, and I felt completely taken care of throughout the entire process. It truly meant everything to my family and me. Erick, Elizabeth, and Mario were an incredible trio - professional, thorough, and deeply compassionate. They made one of the hardest experiences of my life feel manageable and supported, and I am beyond grateful for them. I wholeheartedly recommend Live Oak Memorial Park. If you are looking for a place where your loved one will be honored with dignity and where you will be treated with care and respect, I highly encourage you to ask for Erick G. (manager) and Elizabeth and Mario (funeral directors). They are truly a blessing and I'm beyond impressed. Forever grateful.

    Very disappointed with my experience at Live Oak Memorial Park. During our first tour, manager…read moreMonica told my cousin and I that the area we selected for my father would become an expansion/garden in late 2027. When we returned to finalize and pay, we were told that information was not true. During such a vulnerable time, families deserve accurate and honest information when choosing a loved one's permanent resting place. I hope management provides an explanation and sincere apology.

    Forest Lawn - Arcadia

    Forest Lawn - Arcadia

    (4 reviews)

    Be aware of this third company of Forest Lawn cemetery. Agents here are NOT HONEST. I would give…read morethis place zero star from my family's heartbreaking experience. Problem one: My family bought a memorial property at Glendale cemetery in December 2015 for my grandfather who suddenly passed away. Our family specifically ordered the traditional upright headstone. Chris, an agent worked at the location, promised our family that the headstone would be delivered in about four months. Four months later, he told us the delivery must be postponed due to some government regulation issues. We trusted him and waited nearly a year and finally became suspicious about the situation. We contacted this company, shockingly, an agent informed us that Glendale cemetery NEVER allowed having upright headstones; Furthermore, Chris was no longer working for their company. Upon several negotiations, my family had to go for the flat bronze grave marker, because we did not wish to "disturb" my grandfather. Problem two: Chris, the agent, SPECIFICALLY told us the memorial property was at a corner (because only corner locations can have upright headstone). After the flat grave marker for my grandfather was finally delivered in March 2017, guess what, we found the grave marker was in the middle section! Ironically, as we contact this Arcadia company, the corner property just being sold to another family, and the person was buried recently! All in all, funeral services should be honest, but this Arcadia third company of Forest Lawn is full of lies. Our family would never do business with them ever again!

    During a time like this and losing someone very dear, you would think a place like this would…read moreunderstand. However, the service here was HORRIBLE. They were rude and didn't bother to explain the services they offer. I would highly recommend going elsewhere for services.

    Rose Hills Memorial Park & Mortuary - Grandpa's private viewing

    Rose Hills Memorial Park & Mortuary

    (888 reviews)

    The space here is vast. I think it's one of the bigger memorial parks in LA…read more Maintenance needs to be better though. The pond with waterfall in the middle is pretty. Vendors sell flower bouquets on the side of the road starting at $10. Nicer bouquets are $20. Most of them take Venmo or Zelle! Better than buying at the actual flower shop.

    Fyi Alejandro deserve 5-Stars…read more Today I visited Rose Hills Cemetery to visit my loved ones, including my Aunt, Renee Antwine. When I arrived at her gravesite, I was saddened to find that her marker was dirty and covered with dirt and grass. I asked one of the Rose Hills employees for assistance. He told me that someone had already been called to help, but after waiting 15-20 minutes, no one came. Because I didn't feel that he was being truthful, I took a picture of the truck as it drove away. A short time later, Alejandro came over and kindly asked if we needed assistance. Ironically, he was in the same truck that had previously been there. Despite the extreme heat, Alejandro took the time to help us with kindness, professionalism, and compassion. While it was disappointing that the first employee was unwilling to assist us, I want to publicly recognize and thank Alejandro for his outstanding customer service. Employees like him make a lasting difference. Job well done, Alejandro! Lastly, Happy Heavenly Birthday to Destiny Williams, Kim Branch, and my beloved Aunt Renee Antwine on this July 27th. Though you are no longer with us, you are loved, deeply missed, and will never be forgotten. Your memories will live in our hearts forever. I must add Jonathan Lopez contacted me right away. His commitment to providing excellent customer service is appreciated. Thank you again for your acknowledgement & beautiful flowers

    Funeraria Del Angel West Covina

    Funeraria Del Angel West Covina

    (34 reviews)

    Unfortunately, our experience here has been extremely disappointing. During such a difficult time,…read morewe expected compassion, professionalism, and clear communication, but that has not been our experience. We've called multiple phone numbers listed for the funeral home. On one occasion, a man answered, but he was very unprofessional and seemed unwilling or unable to provide basic information. It felt like he didn't want to help, and getting answers was unnecessarily difficult. The funeral home may want to have someone better trained or more knowledgeable handling phone calls, as first impressions and communication are incredibly important during such a sensitive time. We've also left several voicemails and were told by other staff members that someone would call us back, but we never received a single return call. It's especially unfortunate because we wanted to use this funeral home since the cemetery is in Monrovia, making it a convenient option for our family. However, due to the lack of communication and poor customer service, we've decided to look elsewhere. I hope this feedback encourages improvements so that other families receive the support, professionalism, and timely communication they deserve during such a difficult time.

    I went to a funeral here a couple of weeks ago. The facility was real nice and clean. The benches…read morewere comfortable while sitting inside during the service. The parking seem to be ample. Everything went how it should. Even though just going here as a friend passed away, the value of coming here was priceless as it was the exact place that this needed to be. It's a little bit far from where I live, but it was right next to the freeway so it's easy access to get here to leave quickly if needed. These things are never easy to go to, however, if you need a place for a final service, I would definitely suggest here.

    Universal Funeral Chapel - funeralservices - Updated October 2026

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