Service is friendly and very knowledgeable. The selection is more than what I was expecting and I…read morewanted to just buy a bunch of stuff. The value is great. It's about $30 cheaper than the Patagonia store down the street.

These guys saved our camping trip by fixing 2 broken tent polls with splints and duck tape to get…read moreus through the weekend.

Amazing store. Great customer service. Brandon & Isabela are always willing to help when my kids…read moreand I come in for new gear. Brandon is very hands on with tons of knowledge to share.

I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

Great cashier! Helped me with my exchange. I love the new flooring! Leslie and Kasie were very…read morehelpful today!

Showed up at 8:35pm on a Friday, acting manager Erik and two other employees were just standing…read morearound chatting. When asked why they were closed they insisted store closes at 8:30pm, sign states 9pm and when pointed out they claimed registers were already closed. Had to drive to oxnard location which has same hours, their employees were working and store/registers open. Not going back to this location. Store manager on a later day justified their mistake, all employees that day thought it was a Thursday and not a Friday.

Amazing service. I bought an arch support for a walking boot and found the perfect tennis shoe to…read morebalance my walking. Thank you for your help and patience Addie. I didn't even know this place existed. It's so convenient to downtown and they have a great selection of shoes. It's not a chain business. So if you want to support local businesses, this is a must visit. I can hardly wait to come back after my foot has healed. They also carry apparel.

I went in to Mile 26 and worked with Sophie. She was super helpful and answered all of my questions…read more(I had a lot). If you're unsure about what kind of shoe is right for your foot, I really recommend going in person and getting fitted by her. She was super knowledgeable, 10 outta 10 customer service.

This place is awesome and has a mayor variety in sports attire ,…read moreThe reason im giving a 2 star is the fact the hat drops they have are great but they way it plays out some people cheat the system and make it unfair for the people who are singled out. I get the fact they play it smart and bring their whole family but some of us just want our size and hat I was int on 10/8/22 for a hat drop and seen one guy behind me end ip in front bought a hat goes back in line and buys another hat before i even got a chance to buy my hat. Then the manager seemed to allow it But the outcome is you have a high demand in a hat why not make more for those who dont get their size .

Stopped in yesterday to grab some gear before heading to the Dodger game. Danny and his crew are…read moreamazing! I found what I wanted and they even embroidered my jersey so it was done before we had to leave for LA. The store is stocked with plenty of items to choose from. Super clean and very helpful staff made shopping there a breeze! I would highly recommend Pro Image to anyone looking for sorts gear! Thanks again guys!!

GETTING HERE:…read more Downtown Ventura! DTVTA! The address is correct on Yelp so that shouldn't be an issue for you, 235 West Santa Clara in Ventura. I went on a Saturday morning and parked across the way, in the medical office lot on Olive and Santa Clara. REVIEW: A solid 3.5 shopping experience but rounding up to 4 due to the great customer service and ease of the return I had to make. I was going on a trip to the PNW and needed (I thought) a sling/crossbody/backpack/day bag of sorts. I looked and looked and figured I should try Patagonia, because Ventura. Right? Prices are steep, but unfortunately, that is (sadly) to be expected in 2026. There were quite a lot of salespeople on the floor. They were talking to each other, but whatev. I found an employee to speak to when I had my choices narrowed down. I bought a sling bag that I was sure would do the trick, but sadly, I had buyers remorse and knew I needed something bigger before my trip. Great service. Great ease of return. Definitely will be back! Thanks Patagonia!

Ok, let me preface this with " Patagonia Rocks " even before it was a designer label their products…read morehave always been expensive but well worth it for the quality and the company's commitment to our home planet. They are too big to honor their old repair for life policy but like REI's return policy it was probably abused. Now on to the facts! Store is so very charming with all their latest gear and clothing on display. It makes you want to ditch all your stuff and start over. BUT, the staff that work the retail floor seem like a bunch of millennial mean girls who think they are better than the patrons that support the brand. Get a clue! We are why you have jobs. I will forever support Patagonia but am fine shopping online.

"Bathrooms not for public use" -employee "Ya I'm a customer…read moreand I gotta go" - me "Doesn't matter, go next door" - employee Was there returning something and still didn't want to let me use the loo. Yeah not going back

Showed up at 8:35pm on a Friday, manager Erik and two other employees were just standing around…read morechatting. When asked why they were closed they insisted store closes at 8:30pm, sign states 9pm and when pointed out they claimed registers were already closed. Had to drive to oxnard location which has same hours, their employees were working and store/registers open. Not going back to this location.

Decent selection of shoes but be very careful if you ever need to do a shoe return. The employee…read moredid not want to process the return because there was a very small light half inch barely visible mark on the bottom of shoe. It's very uncomfortable to do a simple return & they make customers feel as though they are doing something completely wrong. My advice if you ever buy shoes take photos after purchasing just in case you need to return them.

When I went to toy are us with my son there was a hundred thing wrong first the prices were greedy…read moremy son got a funko pop and when we check the price and it it more expensive then a large funko from the Hollywood store.second there was a family guy toy in the kid section.thirdly there was a donation bin that was begging ran by T.a.u and the only things in there t.a.u teddies bears that the would for 10 bucks.

I came in to return some shoes the employee was very nice and helped me out and explained to me…read morethey will get the right order to my house, the employees were very helpful and the store looked nice and clean, sanitizer available and employees wore masks, you can wear your mask or not. Overall good experience

A solid 4 star experience while shopping for shoes...who would have known?…read more I had been looking around for shoes for work...I needed very unique specifications. They had to be black and look kinda nice but I wanted them to be comfortable and almost like a tennis shoe. Something dressy enough to go with a shirt and tie but comfortable enough to be on my feet for 8 hours. I ended up at the Pacific View Mall in Ventura like I usually do while looking for things like shoes. I tried a few of the other local stores and stopped by here at Champs Sports. I was immediately greeted by an employee of the store as I walked through the doors and asked if she could help me find anything. I explained the specifics of the shoes I wanted but that I more than likely wanted Nike Shox. She laughed a little and said "yeah everyone wants those at first". She asked me what I was going to be using them for...when I explained that I walked a whole lot at my job and needed shoes that were comfortable but good looking as well. She went to the back and brought out my shoes that I wanted (the Nikes Shox) but also brought out a couple other boxes. I immediately thought jeeze here we go...she's gonna try and sell me some other more expensive crap. Oh how I was wrong. She sat there for like 20 minutes having me try on different shoes...she explained why she thought that the Nike Shox might not be the best shoes for my application and actually recommended some less expensive shoes. She knew SO MUCH about shoes...it was really amazing. The only problem was the fact that the shoes she sold me on and were the most comfortable did not come in the complete solid black like I needed. She did sell me some insoles because she explained that my feet had a high arch and that I needed more support than usual. I think I spent 20 bucks on them and after wearing them for a day I regretted buying them...they just made my feet hurt. I guess next time I just need to stay away from buying random insoles for my shoes. I ultimately ended up not getting any shoes this day...but the experience I had here more than likely saved me from spending 150 bucks on shoes and regretting it later. This will be the place I go to when I do buy my next pair of shoes. :0)

This was my first time working with Embroidery 805 and all my future orders will be with them…read more Their expertise, experience, and suggestions helped tremendously because I wasn't sure exactly how things might look. Definitely a five-star experience!

Nader is amazing. His customer service is second to no one. He has done numerous jobs for me. As a…read morebusiness owner I know I can count on Nader to get the job done not only timely but with the highest quality. Nader truly loves what he does and it shows in his finished product. If you are looking for custom Shirts, Hats, Jerseys, Nader is the man. This is a full on retail store not just a printing shop. Stop by and see what he has to offer.