First of all, Scott is an absolute gem of a human. From our very first interaction, he was warm,…read moreresponsive, and genuinely excited to help make my daughter's 9th birthday special. He was totally flexible and ready to bake whatever combination of cupcakes we needed. I took a bit longer than planned to finalize the flavors and quantity (classic busy-parent moment ), but Scott didn't miss a beat. Even with the event date quickly approaching, he graciously moved forward and made the entire process feel easy and stress-free. We ordered 40 cupcakes--10 each of four different flavors--and every single one was outstanding. These Kick-Ass Cupcakes absolutely live up to their name. They were universally loved by everyone, from the birthday girl to every last guest. Thank you so much, Scott, for taking such wonderful care of us. We'll absolutely be back, and recommending you to everyone we know.

Late review as i meant to post this a while ago but delicious cupcakes, great variety to suit…read moredifferent preferences. The service is stellar with being able to be fit in at the last minute (2.5 dozen variety mix) ad very responsive. Easy pickup. Cupcakes were Very large plush not overly sweet and delightful and a hut eith kids and adults alike. Thank you Scott!!

SusieCakes is one of those classic, old-school bakeries that focuses on simple, nostalgic desserts…read moredone consistently well. The vibe is clean and cheerful, and everything feels very "celebration bakery" rather than trendy or experimental. The cakes and cupcakes are the main highlight. The yellow/vanilla celebration cake in particular is soft, moist, and has a light, buttery crumb. The frosting is smooth and sweet but not overly artificial-tasting. It leans traditional--think birthday parties, family gatherings, and bake-sale-style comfort rather than gourmet or overly rich bakery styles. Portion sizes are generous, and the presentation is polished, especially for custom cakes. Customers often mention the consistency across locations--you usually know exactly what you're going to get. That said, some people feel the desserts can be on the sweeter side or slightly dense depending on preference. Pricing is definitely on the higher end for a bakery, but most agree the quality ingredients (real butter, eggs, simple recipes) and reliability justify it for special occasions. Service is generally friendly and efficient, especially for pre-orders and pickups. Overall: A dependable, classic bakery that excels at simple celebration cakes--especially vanilla/yellow cake--but may feel a bit too sweet or straightforward if you're looking for more modern or complex desserts.

I've been a regular customer here for years and usually purchase celebration cakes at least once a…read moremonth. It's been great having a SusieCakes in downtown Willow Glen, but a recent experience has made me rethink continuing to shop here. I pre-ordered my son's K-pop Demon Hunters cake ~1.5 weeks in advance. He's a huge fan, so we were excited that SusieCakes offered a themed cake! The cake was scheduled for a 10am pickup on Saturday. When my husband arrived and gave them my name, the staff looked confused and had no idea what order he was referring to--even after he showed the email confirmation. He said they seemed to scramble once they realized the mistake. They apologized, mentioned being short-staffed, and told him it would take 20 minutes to get the cake ready. They then offered him a single cupcake for the inconvenience, which he politely declined. After waiting the 20 minutes in the car, he went back in--only to find the cake still wasn't ready. It took another 20-25 minutes on top of that! Altogether, the order was nearly 45-50 minutes late. I didn't realize how long he had been gone until he called, and by then I was already deep into day-of party prep. I called the store to understand what happened. They apologized again and said they were short-staffed. I asked what they could do to make up for the delay, especially since we intentionally pre-ordered to avoid last-minute issues. The representative offered a $25 store credit--which felt surprisingly low considering the $100 price of the cake, the significant delay, and the lack of any proactive communication. We didn't even receive a heads-up call about the situation. The rep later put me on hold and came back to say they would instead refund $25 to my card. While I appreciate the gesture, the overall customer service felt dismissive of the inconvenience this caused on a busy party day. For a bakery I've supported so often, this experience was disappointing. I hope they improve how they handle future mishaps. It's a bummer because I truly enjoy their cakes, but the disappointment in how this situation was handled has me considering other options moving forward.

My wife mentioned this place since she sees it on her IG account so we decided to try it this…read moreFriday!! It is located next to the grocery store Nobhill and there are quick 20min parking in front of the store. We were greeted right when we entered the door and looked at the delicious treats to eat. There is the main seating area and another area in the back to sit down along with sitting outside. It felt upscale and nice. The sign in front of the store had some drink specials and I got a strawberry/matcha drink I think it was called Rose. I asked what was good here and the cashier said the mini almond pastries and other treats in the front. The mini almond pastry was really good and also got a crème brûlée which was really good as well. I would come back again and try their hot teas next time. Delicious treats. Good upscale vice a nice place to catch up with friends!!!

I accidentally spotted this place after visiting a friend in Saratoga and decided to check it out…read more I'm glad I did! The elegant aesthetics and relaxing ambiance equals their vast array of luxuriously exquisite looking and divinely tasting desserts and pastries. Staff were patient and helpful. I bought a variety to take out and all of them tasted exceptional and worth their price.

Hands down the best cupcakes in all the Bay Area!! Owner and operator is super friendly. Would…read morerecommend for any occasion, small or large event. Mcourse

I had bookmarked this place for a while after I saw that they had a fresh cream cake with black…read moresesame. They offered other cakes with some unique flavor combinations as well. I filled out the form on their website a couple of weeks before my husband birthday, and noticed that their prices had increased recently. The regular 6" black sesame blueberry hojicha cost $55. Megan responded in email within 2 days as expected. Her payment instructions were very clear, and we agreed to meet at their designated community park at 10am on Sunday. (They would also do delivery with an additional cost.) An hour before our meeting time, she sent a text with the make/model/color of their car, as well as, some dessert care instructions. They arrived on time. The cake was carefully packaged and included a "Happy Birthday" paper topper. The cake was really good. It was fresh and airy; the black sesame taste really stood out; the blueberry jam was delicious and not too sweet; the hojicha fresh cream was light and flavorful. While we all really enjoyed the cake, it's very pricey, and it's a 20-min drive from home to pick it up at one of the two time choices.

We've been ordering cupcakes from Lil Bites Bakery for our kids' birthdays for the past few years,…read moreand they've been consistently amazing! The cupcakes are always delicious, beautifully made, and a huge hit with both kids and adults. Mr. Lindley is incredibly attentive and responsive -- he goes above and beyond to make sure everything is just right. It's such a pleasure working with someone who truly cares about quality and customer experience. Highly recommend Lil Bites Bakery for making any occasion special! Thank you Mr. Lindley!

Wonderful Experience! Lil Bites Bakery is reasonably priced, delivers on-time, and the baked goods…read moreare delish and beautifully presented. Owner/baker Lindley is charming, easy to work with and accommodating. Thank you Lindley and Nancy! My first time using Lil Bites Bakery, but NOT my last. Definitely coming back for my next catered event.

As Persians, we are practically born with a PhD in finding something to complain about: the tea…read moreisn't hot enough, the rice isn't crispy enough, or the fruit isn't sweet enough. So when I say Cest Si Bon is flawless, you know it's serious. This has become our mandatory stop for every celebration, especially Nowruz. My mom literally hides the sweets so no one else will eat them. It's started a war in the family. Actually don't come here if you want peace. But do come here if you want the best - their Persian sweets are easily the most beautiful and delicious I've ever seen, but their real talent is dealing with me. I am notoriously indecisive and change my mind constantly, yet they remain incredibly accommodating. If they were ever annoyed with my million questions, they deserve an award for not showing it. They handle every order with a level of meticulous care that is unheard of. From small sweets to large cakes, they make sure they truly understand your vision and work with you until the moment you pick up that cake and shove it in your mouth. Haven't talked to my mom since she hid the nokhodchi from me. Worth it.

I've been coming to C'est Si Bon Bakery for about 3+ years now, and they've been our go-to spot for…read moreall of our daughters' birthday cakes. We've had them make Elmo, Cookie Monster, Woody from Toy Story, and Jessie and many more. Every single one turned out awesome. The cakes always look amazing and taste just as good. Honestly, this is hands-down the best place I've been to for custom cakes. Their attention to detail on the designs is next level, and they never disappoint. Ordering is super easy you can bring in a design idea or they'll help you figure one out, pick a date, pay, and that's it. When pickup day comes, the cake is ready to go and looks perfect every time. We've ordered at least six custom cakes from here and have never had a single issue. The staff is friendly and you can tell they take pride in their work. I usually grab a cookie or cupcake when I'm picking up the cakes, and those are always great too. If you need a cake that's going to wow people and taste great, this is the place. Can't recommend C'est Si Bon Bakery enough.

I was browsing their website and noticed a variety of vegan flavors, so I was excited to try the…read morevegan options. When I got there, they only had red velvet. I guess I missed the note on their website that says you need to order vegan or gluten free cupcakes two days in advance. It was nice that they had red velvet but it seems like it's the go-to choice for most places, which makes it hard not to judge against other cupcakes. It was very good, the cake was moist, and I enjoyed the frosting. But it didn't quite measure up to my favorite vegan red velvet cupcake from Sprinkles. The shop is so cute and there's a good amount of parking. I went on a day when there were two people working, and they were both super nice. I thought the male worker was a bit more helpful, but they were both kind. I'd love to see more than one vegan option on the consistent in-store menu, rather than needing to order ahead.

We got a Too Good To Go surprise bag. The 4 flavors: burnt almond, 24 carrot, lemon cake with lemon…read morebuttercream, and coffee toffee crunch. My Asian tastebuds found 3 of the 4 to be too sweet. Burnt almond: 4.5/5. Moist, not too sweet, great flavor, the crunchiness of the almond mixture coating the frosting was a great touch. Only complaint is that the frosting texture was a touch too oily/buttery and dense, it felt like I was eating a solid chunk of sweetened whipped butter. Taste was great tho. 24 Carrot: 4/5. Perfectly spiced, fluffy frosting complemented the cake perfectly, it was just too sweet for me. Lemon cake with lemon buttercream: 4/5. Lemon flavor was very subtle and mild, could've been stronger. Also: too sweet. Coffee toffee crunch: 4.5/5. Too sweet, but the frosting and crunch were sooo good! Incredible coffee flavor. I would come here again if I needed cupcakes for an event. These were top notch, for American cupcakes.

My husband is obsessed with two things: 1. Macarons and 2. Heated Rivalry. So for his 35th…read morebirthday, I custom ordered Heated Rivalry macarons and a Heated Rivalry cake. The flavors and the execution was perfect! The owner who baked both for us were so amazing, communicative, and executed it very well as I had no idea what I artistic direction I wanted besides: "please make it cute and make it happen!" I will attach the pictures as proof at his amazing they came out!

This spot is super cute! They're known for their creative, Asian-inspired baked goods especially…read moretheir macarons. I appreciate the fast and friendly service and there's some indoor seating, but it was more of a grab and go place. I'd love to try their fruit cake next time! The spiral croissants didn't quite meet my expectations since it tasted a bit stale. Also the other flavours I wanted like Ube and durian ran out so there was only Vanilla left. They felt a bit overhyped, but the presentation is cute. That said, if I ever needed catering, I'd definitely come here for customized macarons. I love their macarons!

I was looking for a true cannoli outside of going to Victoria Pastry in San Francisco, and came…read moreupon Marcos. What i found was a delightful, generous owner and true Sicilian cannoli. Marco may come from Brazil, but these cannoli show he has a Sicilian heart. The cannoli cream is made with mascarpone and ricotta, the traditional mixture. Marcos makes different cream flavors. I tried the traditional, chocolate, pistachio, and raspberry. Marcos added a strawberry cannoli in generosity. Each flavor is as good as the other. I truly enjoyed the pistachio, chocolate, and raspberry creams in particular. I don't know if he makes his own shells, but they are thick enough to hold in the cream and its moisture without falling apart. This is a side gig for Marcos, but he quickly responded to my call, and I was able to pick up my "samples" within an hour. I will definitely be back!!

Fresh and tasty. Made with only the best ingredients!!!! My favorites are pistachio and rasberry…read more Great for weddings, tea parties, or any occasion.

I've been getting delivery from here for the past few months and every item has been a 5/5 every…read moretime. My go-tos are: - A A Ron Latte, iced - The white chocolate, hazelnut, and cinnamon flavors blend together perfectly but you can still distinctly taste all three along with the espresso. It also doesn't have any weird aftertastes from the white chocolate or hazelnut syrup, which is an issue I've run into at other coffee places. - London Fog, iced with raspberry cold foam - It's surprisingly hard to find a coffee place that does London Fogs well, especially iced, but this is definitely one of them. The earl grey tea is super strong, and it's complemented by a good amount of vanilla syrup. Also, no weird aftertaste from the vanilla or raspberry. - Mr. Sunshine sandwich, replace the bacon with avocado - This is simple, healthy, and delicious, plus it comes with a little mandarin. I especially love the 9-grain bread that they use because it reminds me of the brown bread from Cheesecake Factory. While I could make something like this at home, I don't always have the time, energy, or ingredients on hand, so I love that I can still get a healthy lunch with my daily caffeine. Looking forward to trying the rest of the menu and hopefully dining in one day!

Had breakfast from this cafe this morning. Ordered a bacon egg and cheese bagel, apple hand pie,…read morebanana bread, and an iced hot chocolate. Bagels have been one of my favorite foods since I was a kid, but lately I haven't had a taste for them. This morning I thought a bagel sandwich sounded good, but unfortunately I couldn't eat it. It was my issue, not a problem with the food. The apple hand pie was scrumptious. I liked that it wasn't overly sweet. The iced hot chocolate wasn't great, but that was because I ordered it with half sweetness and it needed more. I'm saving the banana bread for later, but I have a feeling it will be good warmed up.