Friendly and quick service. Was in and out in less than 30 minutes with an appointment.read more

Great service and friendly people, good place to go for a smog check!!!!!!!!!!!!!!!!!read more

Typical mechanics taking advantage of people, went in for a engine check light diagnostic , paid…read moreclose to 900 for work that I didn't need ended up being the catalyst converter , the owner intervene and caught honest mistake with the technician and rein verse me for the 02 sensors etc etc

Honest, efficient, and knowledgeable. Fixed my car quickly for a reasonable price. luv this place.read more

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

These guys are the best. Jim does a fantastic job with communication and will use for years to…read morecome... Best in Chico as far as I am concerned.

I went in for two separate items, an emissions service that popped up on my dash and some…read morerattling/noise coming from my AC compressor. The customer service, specifically from Cody, was below subpar. He was rude, came off condescending and argumentative. Jay on the other hand, he was a pleasure to deal with. Personable and professional. They initially were going to charge for the diagnostic they had ran the day I dropped off the car, where it clearly stated that it was a thermostat reading in the second page, not just the code that pops up on the first page shown in the diagnostic device. When I mentioned this, Cody stated the "college kid" does not know what he was talking about, and that the diagnostic tool only gave a code reading, despite my standing beside the technician and it clearly read the thermostat. Jay was courteous on the phone when I called after they initially texted my quote for the items asked, along with suggestions from a general inspection. He was professional and accommodating and removed the ~$270 to diagnose the thermostat reading since the diagnostic the day prior was accurate. I was charged $91.38 specifically to diagnose the issue with the noise concern coming from my ac compressor, which still persists after picking up my vehicle. I noticed it the moment i turned my car on when picking it up and let Cody know, as he was standing in the bay of the shop. They did not resolve the issue, and my car is now having a difficult time shifting from first to second gear with the AC running, with the sound increasing with the RPMs, only decreasing in noise once the shift is complete, jolting while trying to engage. It also shakes when Idling with the AC on and is emitting a funky smell along with white smoke coming from my driver side vent for about 1-2 minutes. They claim on the paper work the temperature outlet got down to 43 degrees - the air blowing now is hot with AC on. They charge an additional $237.21 to service my AC system. They did inform me that the noise could be due to early signs of compressor failure. Essentially, they charged me $237 just to add Freon and check the system for leaks, plus the $91 for a diagnostic for a man issue unresolved or identified. I would not go back here. Precision or Tedious Repairs is worth the extra cost to ensure proper and professional service. Overall, they charged me $634.07 to fix the thermostat, the ac diagnostic and ac systems service. I now have a much larger issue at hand.

They had me in and out insanely quick. Told me everything I need to know about what was wrong with…read moremy car. Frank told as professional, and made me understand what was going on even though I know nothing about cars. His Mom is a sweetheart and I loved talking to her while I waited. Overall it was an amazing experience and I would recommend them to anyone in town.

Most honest repair car place in town...Best in the entire area...Long time Orland resident with…read morelong family history in Orland...

Great guy very funny will come by again to chat…read more Took my car in for a diagnostic and repair, and honestly couldn't be happier. The team was upfront about pricing before touching anything, explained exactly what was wrong in plain English, and had it fixed same-day. No upselling, no surprise charges on the final bill -- just honest, efficient work. The shop was clean, the staff friendly, and my car's been running great since. Rare to find a repair shop this transparent and reliable. Highly recommend to anyone in the area needing trustworthy service. H U

Tedious Auto repair takes time to do the tedious repairs. Good clean work. Last service, we saved…read moreabout $500 on our repairs do to their diligence.

Hands down the nicest experience I have ever had at a mechanic shop. The guys working were so…read moreincredibly helpful I couldn't ask for more. So here's why : I came up to visit my best friend in Chico. I live in Southern California and drove 550+ miles in my old beat up Honda Civic. On my way home, barely 60 miles in on my voyage, my car started to overheat and I immediately had it towed back to Chico. I took it to these guys at Accurate Auto the next day, and they came highly recommended by a mechanic friend that didn't have time to look at my car. They said they would check out why it was over heating and needed it for a couple hours- no problem, any shop would say that, especially since they already had a few cars being worked on at the time. They had me sign a paper saying what I agreed to have them check out, it literally said "check for overheating", and an estimate of $0.00. (WOW- no one in SoCal charges absolutely NOTHING to look at your vehicle.) I get a call about 3 hours later and the mechanic said they did not find anything wrong with my car. They ran smog diagnostic checks to ensure my head gasket wasn't blown, checked the entire system for leaks or cracks in all the hoses and my radiator, checked the belts, fan, and ensured the water pump was working- nothing wrong. I was so glad to hear that nothing was wrong and the probable cause was due to low coolant and the 104 degree heat. So I came to pick up my car about an hour or so later and the mechanic told me the same thing as he did over the phone. He also said he let it run for 45+ minutes to see if it would overheat again, and still nothing. I told him how thankful I was that he looked and inspected my car for any possibility of it overheating again, especially since I live so far away. When I asked how much I owed him, he said nothing. I asked, "Seriously?!?" And he responded by saying "Well I couldn't find anything wrong with your car, how could I charge you for that?" I was completely in awe. I nearly cried because you cannot find that kind of kindness these days. I was scared that being a young female in an auto shop I would get taken advantage of and have them tell me various other things that needed to be done for a pretty penny, but nope, not with Accurate Auto! I HIGHLY RECOMMEND this place, because not only are they friendly, but they're HONEST. I could not have gotten this high quality of service back home where I live, and I appreciate this SO much. I was looking to pay anywhere from $40-$125 for this service, running tests and whatnot (a normal price for this kind of service in SoCal), but I walked away with peace of mind and a thankful heart for the people that run this business. By the way- I made it home safely, and the car ran perfectly. Not one sign of overheating. I can only thank the wonderful people of Accurate Auto for this peace of mind. THANK YOU THANK YOU THANK YOU! Seriously- if you need work done on your car, and want an honest job done, go here. They're 1000% worth it.

I really recommend this shop over les schwab, these guys know more and can do better. plus it's a…read morelocal small business that you'd be supporting.

There aren't enough characters to write how great this shop is. They have helped countless times…read moreand always found ways to save me money. There is a reason why they book up fast. Don't waste your time/money at other shops. Just go there and they will fix it right the first time! Highly recommend!

Jeff and team stand by their work and I trust them completely with my Kia Forte! I'm new to Chico…read moreand had a few bad experiences with car service until I found A & T Auto. Thanks guys