Trustworthiness, professionalism, and great customer service are just a few of the things you'll…read moreexperience at doctor of motors. Nobody likes having to take their car in to be serviced, but they make it a great experience, without breaking the bank. They gave me a ride back to my house when my car was going to take a while AND picked me up when it was ready. They have even suggested waiting a little longer on replacing a part/preforming a service I brought my car in for, rather than trying to take my money right away for a repair I didn't really need. You wouldn't get this kind of honesty from other mechanics! I suggest calling at least a day in advance and setting an appointment, as they get very busy. Reason being that so many locals trust them with their vehicles, it fills up their schedule pretty quick!

I was so happy with the service. Reliable prices and great customer service. Highly recommend itread more

Typical mechanics taking advantage of people, went in for a engine check light diagnostic , paid…read moreclose to 900 for work that I didn't need ended up being the catalyst converter , the owner intervene and caught honest mistake with the technician and rein verse me for the 02 sensors etc etc

Honest, efficient, and knowledgeable. Fixed my car quickly for a reasonable price. luv this place.read more

I went in for two separate items, an emissions service that popped up on my dash and some…read morerattling/noise coming from my AC compressor. The customer service, specifically from Cody, was below subpar. He was rude, came off condescending and argumentative. Jay on the other hand, he was a pleasure to deal with. Personable and professional. They initially were going to charge for the diagnostic they had ran the day I dropped off the car, where it clearly stated that it was a thermostat reading in the second page, not just the code that pops up on the first page shown in the diagnostic device. When I mentioned this, Cody stated the "college kid" does not know what he was talking about, and that the diagnostic tool only gave a code reading, despite my standing beside the technician and it clearly read the thermostat. Jay was courteous on the phone when I called after they initially texted my quote for the items asked, along with suggestions from a general inspection. He was professional and accommodating and removed the ~$270 to diagnose the thermostat reading since the diagnostic the day prior was accurate. I was charged $91.38 specifically to diagnose the issue with the noise concern coming from my ac compressor, which still persists after picking up my vehicle. I noticed it the moment i turned my car on when picking it up and let Cody know, as he was standing in the bay of the shop. They did not resolve the issue, and my car is now having a difficult time shifting from first to second gear with the AC running, with the sound increasing with the RPMs, only decreasing in noise once the shift is complete, jolting while trying to engage. It also shakes when Idling with the AC on and is emitting a funky smell along with white smoke coming from my driver side vent for about 1-2 minutes. They claim on the paper work the temperature outlet got down to 43 degrees - the air blowing now is hot with AC on. They charge an additional $237.21 to service my AC system. They did inform me that the noise could be due to early signs of compressor failure. Essentially, they charged me $237 just to add Freon and check the system for leaks, plus the $91 for a diagnostic for a man issue unresolved or identified. I would not go back here. Precision or Tedious Repairs is worth the extra cost to ensure proper and professional service. Overall, they charged me $634.07 to fix the thermostat, the ac diagnostic and ac systems service. I now have a much larger issue at hand.

Quality mechanics. Stand by their work with "Affordable" prices…read more Jim's a good man -highly recommend!

Had an appointment at 915am .asked for presmog and was willing to pay for a carburetor idel…read moreadjustment they said they cant do that.they cant adjust the air fuel mixture. Its needed to be able to make the motor run correctly and not pollute. Dont know what scam they did or are doing but the next shop said no problem we can do that. Never agin are any of my 6 cars going there.will not endorse that shop to any one period. That place is a joke! yI

Took my car in for repair and used engine change the insurance paid for asked them to check the…read moretransmission and they didn't do any more than they had to. Couldn't repair a code on the engine. All the repair shops should know how to do that otherwise they can't repair the engine. What a joke they are. PLEASE take you vehicle some where else to be fixed. They didn't change the air filter or fix the broken motor mounts. They basicallty didn't do a good job or any kind of job. BAD work and not completed correctly. Lame people who do not know how to do their job.

Always professional yet personal service. If you want the job done right the first time see these…read moreguys. Been doing business with them for over 5 years now. More than satisfied!!

I believe this is my 3rd-4th time, having brought vehicles to D&E Auto Repair, for inspections…read more.. And it's been a pretty easy breeze each time. So from my times here, I can say that the staff members have all been very attentive & easy to talk to, (ask questions) & knowledgeable. They all seem to work seamlessly together & be on the same page, which definitely seems to speed up any possible wait times. I am always pleased with how smooth and quick the process is and I'm back on my way again. Also, knowing that I won't be pressured into all the dreaded unknown upselling (I have always seemed to run into with a few other companies) puts my anxiety in check! I feel more comfortable & confident knowing they will be transparent & straight up in their findings & I won't be price gouged or told some bs, that will leave me feeling uneasy & unsure on my drive home. I would definitely recommend trying them out... whenever the "looking for a good mechanic" topic comes up, I drop my D&E chime in... okay, this is why I don't leave reviews (because being an over thinker is exhausting) it's a lot to read, but I usually won't take the time to do reviews... so if I do, it's been a standout good experience or the complete opposite. I am impressed with D&E & I hope it helps someone else out, if you find yourself one day, frantically flying through all the different auto repair companies on here, you just found one... call or drive over to check. Oh & I also really like & appreciate the technology they use... they send you text message updates and pictures with explanations of what all needs to be fixed as well as the rundown of the entire time spent looking over your vehicle and findings or not- it's PRETTY GREAT!

I Called up with what I thought was a transmission problem on my truck, (not realizing he…read morespecialized in Japanese cars), explained what happened and what the truck was doing, he said sounds like a clutch and that he give me a call back when he had prices for both potential problems. He called back gave me the prices (which were were a bit less than I was expecting) and said to bring it in. I brought it in the next morning and told going there was no rush because his parking lot was full, he was obviously very busy, and I left him to it. I got a call 2 days later saying It was done and that it ended up being the clutch after all (which saved me a couple hundred bucks or so). I went to pick up my truck, he showed me the busted parts and explained what happened and then I was on my way. Overall, it was very quick and professional and one of the best shop experiences I've had, you can't beat up front, straight forward answers and decades of knowledge and you really can't beat a good deal for quality work. If you're thinking about giving them your business, just do it.

Took my Diesel Ford F-250 to get smog checked, staff are friendly, got me in and out in about 1…read morehour.

I really recommend this shop over les schwab, these guys know more and can do better. plus it's a…read morelocal small business that you'd be supporting.

As of Friday, August 6, 2010 the certified demand letter that I sent to Mr. Jeffries on Friday,…read moreJuly 23, 2010 was refused at 12:10 p.m. and is being returned to me. I have contacted the Bureau of Automotive Repair (the licensing agency) and since found out that Accurate Auto is a NAPA AutoCare affiliated service station. I have notified them of Accurate Auto's rather unsavory business practices, negligence, and unsettled situation with the recovery of expenses I incurred. Furthermore, negative postings are appearing on Craig's List under Chico (general community), RipOff Reports' website, and can be found under the August 7, 2010 posting at http://ejourn.net/journal It has come to my attention the business is now listed as owned by Michelle Jeffries, Rob's wife. The negative feedback I posted at their Facebook business page was removed, however, for your viewing pleasure, I have uploaded a picture here along with pictures of the belts they should have replaced and had they done so, none of this would be happening. Simple common business ethics people. Is that really so hard to get?

I just want to say that despite what other reviews say the receptionist there is very friendly and…read morehelpful, we were joking some while she took my car in for service. They value their customers and treat us well. This is my new go to auto repair shop. They have good prices and don't try to overcharge people for the services they provide. I would recommend them to anyone looking for a quality mechanic with reasonable prices

Front office staff are cold and rude. I thought maybe they just needed a second chance so I took…read moremy wife's care in again and this time, she came with me. Got the same cold, rude response, no eye contact. Felt like she hated her job. We'll never be back!!!!