I set an appointment for 10 AM today to have my dog groomed and his nails trimmed. I called last…read moreweek and set the appointment. I also asked on the phone if they would be open for me to drop him off after 9 AM and they said yes sir. I got there at 9:20 AM and waited for 40 minutes for 10 o'clock to see if they would open. Still at 10 o'clock no one there. So much for an appointment. I won't be back.

I had recently moved to Ozark from Warsaw area and needed to find a place for my dog shelby to get…read moreher hair cut. I had a great lady in Warsaw that shaved her, bathed her, and cut her nails, etc and charged $35.00. I chose to take my pet to sittin pretty in nixa because they had good reviews. I dropped shelby off and they cut her hair very choppy. It didn't look good at all. I then emailed them that I was not very happy with the cut, thinking maybe they would respond and let me bring her back in to straighten it up. On top of it, it cost $45.00 which I am more than happy to pay for a good grooming. They never responded to my email. I'm just very disappointed in the service I received.

I took my dogs to bargain bathe to get groomed. Staff was friendly grooming was great, it's a cute…read morespot. The problem, however is my dog got kennel, cough from bark and bathe grooming. I wasn't asking for the $200 vet bill back. I wasn't asking for a free haircut. I just wanted to know that my dogs are going to be safe and they had to clean facility. When I called to let the business know as a courtesy they seem very uninterested in the information and just said yeah it's going around. Keep your doggos safe and stay away from bark bath grooming.

5 stars to Tony! I brought my Pomeranian in for the first time, she had some mattes and her bottom…read morefur was an absolute mess. He knew exactly how she should be groomed and her temperaments. He did a fantastic job and her fur is silky smooth. The cut is phenomenal. We will be returning!

HORRIBLE!!! they should not be allowed to stay open! I dropped my dogs off early in the morning and…read morethey weren't ready until 10:30 PM. They came home with bloody scrapes and fleas. My little one didn't even get washed and I still got paid the full amount. no one should ever take their dogs here.

NEVER AGAIN!!! We left our yorkie for 3 nights boarding and grooming while we were out of town. I…read morewasn't with my husband when he dropped him off or we wouldn't have left him. When we walked in to pick him up the place reeked of poop and urine! I have never smelled anything so horrible and I was raised on a farm! The place is filthy! Our puppy smelled so bad and this was after a grooming and his haircut was horrible! I took me 3 baths to get the nasty smell off of him! His bed we left with him was full of diarrhea. Our puppy was sick for 2 days after with a diarrhea...no telling what he got ahold of. We're afraid to ever leave him again and we certainly will never use this place again!!!

Love this local neighborhood store. Always a clean environment. Nice and knowledgeable employees. I…read morelike trying different products. Doggies cookies are fun, great for a doggie birthday party. You can also give your dog a bath.

Bath in the back of the store! Perfect set up. All supplies needed are right there, and so…read moreconvenient

Make the call, it's a compassionate vet and beautiful place. Been going for over 5 years.read more

Been in business over 20 years! Great Staff! Great veterinarians! Easy location for Springfield,…read moreOzark, or Rogersville.

Outstanding job with my new Shicon who was severely matted. Many past groomers have knicked my…read moredogs. Not this time. Karl did a Fantastic job. He even took the time to explain everything he did to my dog and educated us on proper grooming and tools to prevent future matting. We will definitely be back! Outstanding service and excellent prices.

From the owner: The British Pet Groomer in Ozark, MO, we are focused on providing your precious pet with the Royal…read moretreatment. We will do everything we can to exceed your expectations. Our nurturing approach will leave your pampered pooch feeling worthy of a crown! You will find all the comforts of home at The British Pet Groomer's because we provide comfy and cozy care right from our home. Please review our signature services and book your appointment with us today for your Pet Grooming.

I have taken my small dog to Elite Petite for years, they used to be a great business and would do…read morea wonderful job on my pet. I noticed recently there have been different people working than usual.Three or so visits ago I showed up early to pick up my dog and they had two restraints on her and a muzzle (she weighs 3 pounds). I had always wondered why my dog would act sick after grooming and now I knew it was from stress. If I had not shown up early they would have never told me how my dog acts because apparently she acts that way every visit. She was all choppy and I had to come back the next day to get her evened up. I went to the vet and received a sedation pill for my dog for her future visits. The next visit she was choppy and uneven but they told me "she did much better" and that they were raising their rate $5. Now to the present, about a month or two later. I was working so my husband gave my dog her sedative and took her to groomer, and prepaid. He came back when they called for him to pick her up. The lady told him that she is raising our rate to $40! She also accused him of lying about the sedative, quizzing him about the name and where he got it from. She told him we would have to schedule our appointments closer to closing time because it is an inconvenience to the other customers because THEY take longer to groom my dog. On top of that, she looks ridiculous! Her head looks cute and it stops there. They shave spots on her chest because of mats in her fur. I am not going to claim that my dog is perfectly groomed and had no mats but would it not make more sense to shave the whole chest and not leave the other parts of her chest an inch long? Her legs were hardly cut and were longer than the rest of her body. Literally most of her body is cut to about half an inch or less, except for the 3-4 patches of 2 inch long fur. If my dog was so stressed out that they couldn't even do a proper job of grooming her then they should have called me and we would have picked her up! I would have understood, but instead they chewed my husband out and sent home my half finished dog. I am so disappointed! If they had told me they were having trouble again I would have talked to my vet about other sedative options. If you go to Elite Petite do not prepay and if your dog acts funny afterward make sure to look into it because they will not tell you your dog acts up/ is stressed during the visit!

When we took our pup was so terrified he tried to run outside by the busy street. They lie about…read morescheduling issues and take no responsibilities or accountability (aka they make appointments without confirming them with clients via text and get upset when the client calls to let them know on voicemail mind you because they don't answer their phone that that actually doesn't work for you. Then lie about it on Google.) photos for reference.

New ownership thinks they are cute. Huge price hikes, 40.00 more per dog!! Accused me of canceling…read moremy appointments 39 times, which I highly doubt since they always needed groomed by the time it was time for grooming...not only that but they had a bunch of times where they rescheduled me and messed up their schedule so sometimes they were not ready to be groomed yet! Didn't seem to be a problem then, but all the sudden it is now. Whatever!! Good luck Nichole with keeping clients when you do people this way!