It all happened so fast. Fine on Monday, Tuesday felt large irregular hard lump, made vet…read moreappointment for tomorrow. Wednesday lump was mushy and large. Dr Robinson was pretty sure it was cancer but when the needle aspirant went onto glass slide it looked like pus. Under microscope saw only a few bacteria, otherwise just dead WBCs. Home with antibiotic and anti inflammatory. She's had no fever. Thursday lump is much bigger. Chest X-rays ruled out pneumonia or some such. Home with another antibiotic. Friday she had a loud swallow, I knew that ment breathing would be next. Decided with Dr. Robinson to go ahead with surgical investigation and lance it somewhere. Dr Robinson put BB under but had to use a much smaller tube for intubation than with dental last year. When she saw the tonsil, it was much bigger on the inside, it was obvious cancer. Weighing quality of life--being newly deaf, blind in one eye, foggy in the other, aching with joint pains, or left to die trying to breathe?!!--Oh, no. We went in to say goodbye, then my BB went on to sleep on some really good drugs. Dr. Robinson was near tears, very tender and caring, still made it no easier. It all happened so fast. It was so hard. My little Black Beauty Tomato is much happier now, she can see with both eyes, hear as good as ever, and is running easy-fast keeping up with her siblings she just met!!! ‍ All the staff at Healing Paws Veterinary Hospital were so kind dealing with us all week. Drs Robinson, Beatty, and McFarland were so gentle and supportive with 'BB'. So respectful and kind. I can't say enough. Thank you, thank you.

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

The manager for the location is very helpful, I didn't catch her name. But she saw to the concerns…read moreI previously had. The VCA is honestly great for making an affordable payment system for clients via care club.

Today, a very sad one as we needed to put our little Carolina Dog down. I knew deep down it had to…read morehappen soon. The staff, Vet Tech Janet were outstanding, welcoming, helpful and informative. Dr Nicole Scott was the doc destined to be there this evening. They were patient, kind, and sensitive to our situation and professional beyond compare. Dr Scott is the vet we've been searching for, for years. Absolutely wonderful. If we ever adopt again, she'll be our choice in a vet professional. Dr Scott and tech Janet- what a team! Thank you! Cannot recommend them more highly!

Been in business over 20 years! Great Staff! Great veterinarians! Easy location for Springfield,…read moreOzark, or Rogersville.

Our horses and dogs have been seen by Dr. Smith for years. I completely trust his judgment and…read morethat of his staff. They have continually made improvements to their facilities over the years and it is top notch. We would not go anywhere else!

We did a last minute fishing/camping trip. Needed a place to house Miss Blanche for two days for…read moreChristmas lights at silver dollar city. I know she had a great time! If we travel back to the area I will definitely be using her again!

Very nice lady, it was last minute for a funeral in another state. She was wonderful because I was…read moreso nervous to drop my dog off. She sent some updates during the day and my dog looked like she had a good time and she was very tired. I would recommend her. No kenneling and it's in her house. Looked clean. I would happily leave my dog there again if in the area.

We love Dr. Zacharias. She always takes great care of our pets who we love like family. She always…read moremakes sure we understand everything she says and checks in on us as needed without delay. So thankful for her!

I moved here from out of state and brought my 3 rabbits. It took a bit, but I found Dr. Zacharias…read morewith Galloway Village Veterinary. She is wonderful REALLY knows rabbits. She and techs ask the right questions, provide thorough and knowledgeable answers. I was worried about moving with my rabbits as I had been taking them to an exotic specialty vet clinic. Dr Zacharias has alleviated my fears!

Staff is always friendly and our dogs are always excited to go to camp. Our 2 dogs have been going…read moresince they were pups, about 6 years now. My dog I had prior to these two also went for several years and all was well.

I know this chain from Utah where we're originally from. We just moved to Springfield and the first…read moreday of moving we needed to board our 1 yr old dog. She was boarded for 3 nights. The first night she was there I received a phone call. They explain that she had a quarter size wound on her hip. They offered to take her to the vet. But at that time I told them to keep an eye on it and on her and to keep it clean. I called twice a day to make sure she's doing okay. They went through their footage and saw that she might have gotten the wound from one of their gates. They kept her wound clean and bandaged the whole stay. The day I picked her up I took her to the vet ER. I informed camp bow wow of this visit and said they can credit me the amount of the bill. They made sure that I was okay with the credit, which I am. The vet also agreed that this wound did look like a scrape against a hard or sharp object. We also noticed she had a little scrape on her shoulder as well. She ended up with 6 staples on her hip. ..Accidents happen. I loved how they kept in contact with me about her stay and how open they were about the whole situation. I will be using them again

They need more staff checking people out. Every time I come in there are long lines and only one…read moreperson at check out. I mostly shop at Pet Supplies Plus further down Glenstone since wait time is always significantly less and they offer regular coupons.

This store is very big! We were looking for one thing and ended up finding many other things! We…read morewere impressed with all of the dog toys--especially how many are available that are indestructible. We plan on testing that claim! We enjoyed seeing pet owners shopping with their animals, whether beside them or in their carts. This store has something for most pets, so if you have a cat, bird, geeko, or something else, you can probably find something here that will help you with your pet care.

They give you an estimate for a procedure they have preformed countless times, you pay it in full…read more When you come to pick up your pet its more than double that amount. The only explanation they gave was "she's a big dog and it took more drugs", that it. That all they could come up with to justify the increase. I could see $100 - $300 more because of this or that but $1220 on top of the $1200 "estimate" is ridiculous. I can think of no other word but "dishonest" to explain how you could be off that much. I paid the ransom and will spread my story as a warning to all.

Super unprofessional. We had a consultation appointment with Dr. Brown scheduled and when we got…read morethere, he had decided to leave early for the day. The unknowledgeable girl behind the desk was super dismissive, just terrible customer service. Would NOT recommend.

Search no more. This place is the place to bring your pets for all grooming services. I just moved…read morehere from California and my 2 chihuahuas (Shadow & Valentina) had a groomer in California that we had been faithful to for years. After much research and many reviews later. We landed with Pawfection Pet Salon. The business is very welcoming. I love that it's open, you can see the employees and the pets. Right off the bat I felt a trust with the business that they were not hiding behind a wall. Everyone was so nice. I explained that we we're new in town and that we were nervous about leaving our dogs with a new groomer, but they walked us through the process and were again very open. Ive been here twice now and will continue to come back. They keep me informed, they call with any questions, and honestly i love the communication, it shows they care. Thank you so much for making this big move easier on us.

Pawfection Pet Spa did a fabulous job with my puppy on his very first haircut! Not only does he…read morelook great but they gave me valuable feedback for him for future grooms!