I seriously love this place. I have a 4th month old bishon…read more& i took a whole week trying to find the right place & I finally did. My pup had her vaccines done & the ladies were so nice & friendly since the beginning. They even gave my pup treats to calm her down. They answered all my questions & suggested even more than I expected Highly recommend this place

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

The manager for the location is very helpful, I didn't catch her name. But she saw to the concerns…read moreI previously had. The VCA is honestly great for making an affordable payment system for clients via care club.

First time here and the staff was wonderful!! Dr Rachel Labby was so clear in the situation with…read moreour little Yorke and such a relief that she had no Addison disease. She prescribed just was needed and assisted us with our budget. Misora Baptista

Been in business over 20 years! Great Staff! Great veterinarians! Easy location for Springfield,…read moreOzark, or Rogersville.

My bird was mutilated!!! He wings were NOT clipped to standard. It was a hack job and now she has…read moreblood wings exposed and her 2nd layer of feathers cut! The handling of my bird was rough to say the least!!! I am extremely disappointed and will NOT recommend to anyone with an animal they care about. Soooooo sad!!!

We did a last minute fishing/camping trip. Needed a place to house Miss Blanche for two days for…read moreChristmas lights at silver dollar city. I know she had a great time! If we travel back to the area I will definitely be using her again!

Very nice lady, it was last minute for a funeral in another state. She was wonderful because I was…read moreso nervous to drop my dog off. She sent some updates during the day and my dog looked like she had a good time and she was very tired. I would recommend her. No kenneling and it's in her house. Looked clean. I would happily leave my dog there again if in the area.

We love Dr. Zacharias. She always takes great care of our pets who we love like family. She always…read moremakes sure we understand everything she says and checks in on us as needed without delay. So thankful for her!

I moved here from out of state and brought my 3 rabbits. It took a bit, but I found Dr. Zacharias…read morewith Galloway Village Veterinary. She is wonderful REALLY knows rabbits. She and techs ask the right questions, provide thorough and knowledgeable answers. I was worried about moving with my rabbits as I had been taking them to an exotic specialty vet clinic. Dr Zacharias has alleviated my fears!

Staff is always friendly and our dogs are always excited to go to camp. Our 2 dogs have been going…read moresince they were pups, about 6 years now. My dog I had prior to these two also went for several years and all was well.

I know this chain from Utah where we're originally from. We just moved to Springfield and the first…read moreday of moving we needed to board our 1 yr old dog. She was boarded for 3 nights. The first night she was there I received a phone call. They explain that she had a quarter size wound on her hip. They offered to take her to the vet. But at that time I told them to keep an eye on it and on her and to keep it clean. I called twice a day to make sure she's doing okay. They went through their footage and saw that she might have gotten the wound from one of their gates. They kept her wound clean and bandaged the whole stay. The day I picked her up I took her to the vet ER. I informed camp bow wow of this visit and said they can credit me the amount of the bill. They made sure that I was okay with the credit, which I am. The vet also agreed that this wound did look like a scrape against a hard or sharp object. We also noticed she had a little scrape on her shoulder as well. She ended up with 6 staples on her hip. ..Accidents happen. I loved how they kept in contact with me about her stay and how open they were about the whole situation. I will be using them again

This store is very big! We were looking for one thing and ended up finding many other things! We…read morewere impressed with all of the dog toys--especially how many are available that are indestructible. We plan on testing that claim! We enjoyed seeing pet owners shopping with their animals, whether beside them or in their carts. This store has something for most pets, so if you have a cat, bird, geeko, or something else, you can probably find something here that will help you with your pet care.

The new woman in the fish department was extremely helpful. She has blue rings in her ears…read more Of course I get to register and got a bit confused. And, of course, at the register, it was the same Sarah, who was stupidly hateful about me buying fish the last time. It appears PetSmart made her some sort of supervisor. When I got confused, Sarah stated about the woman in the fish department "I'm going to smack her " and went to the fish department, holding up a line. I love PetSmart. Sarah really needs to develop people skills.

Super unprofessional. We had a consultation appointment with Dr. Brown scheduled and when we got…read morethere, he had decided to leave early for the day. The unknowledgeable girl behind the desk was super dismissive, just terrible customer service. Would NOT recommend.

I took my cat to him for a problem. He took her into the back room and did something. Several…read moreminutes later, he called us back and the cat was on the floor, gasping for air. He gave me a bunch of medicine and I left. The next morning, the cat was found dead. As to this date, I still dont know what happen. I returned the medicine which was never open and he refused to give me credit. He stated that after the incident in which someone put poison in the capsules and put them back of the shelf for resale, a law was pasted that NO medicine or ointment can be returned. I thought about filing a complaint with the Veterinarian college in Columbia but who are they going to believe me or the Vet. I DO NOT recommend Him.

very nice people they took care of my puppy for about four days and she seemed to be very happy…read morewhen I picked her up. They also did a grooming that looked amazing. I would recommend this establishment. They are a little pricey on grooming, but they did better than average job

My 2 boys have been going to Happy Tails regularly, actually every Friday up until a few weeks ago…read morefor daycare. We have boarded them for the weekend and for up to 8 days while we were on vacation. Happy Tails is awesome!! To start, the staff is very friendly, helpful and attentive to the animals. I love seeing the pictures of daycare on Facebook every day. My boys always look happy, the other dogs look happy...it's a great time for all. They get excited and amped up every time I tell them that they're going to daycare. Unlike another "boarding/daycare" place in the metro area that we recently had a horrific experience with, it doesn't smell like urine or smell like dog at all, the staff is awesome, they're organized and a pleasure to work with. I have never worried about leaving the boys there because I know that they're well taken care of. An added bonus is that Spring Valley Veterinary is right next door, which happens to be the boys vet, in case they ever need to be seen. They come home exhausted from a full day of play with a big, tongue out smile on their faces. They for sure get a 5 star review from me!