It all happened so fast. Fine on Monday, Tuesday felt large irregular hard lump, made vet…read moreappointment for tomorrow. Wednesday lump was mushy and large. Dr Robinson was pretty sure it was cancer but when the needle aspirant went onto glass slide it looked like pus. Under microscope saw only a few bacteria, otherwise just dead WBCs. Home with antibiotic and anti inflammatory. She's had no fever. Thursday lump is much bigger. Chest X-rays ruled out pneumonia or some such. Home with another antibiotic. Friday she had a loud swallow, I knew that ment breathing would be next. Decided with Dr. Robinson to go ahead with surgical investigation and lance it somewhere. Dr Robinson put BB under but had to use a much smaller tube for intubation than with dental last year. When she saw the tonsil, it was much bigger on the inside, it was obvious cancer. Weighing quality of life--being newly deaf, blind in one eye, foggy in the other, aching with joint pains, or left to die trying to breathe?!!--Oh, no. We went in to say goodbye, then my BB went on to sleep on some really good drugs. Dr. Robinson was near tears, very tender and caring, still made it no easier. It all happened so fast. It was so hard. My little Black Beauty Tomato is much happier now, she can see with both eyes, hear as good as ever, and is running easy-fast keeping up with her siblings she just met!!! ‍ All the staff at Healing Paws Veterinary Hospital were so kind dealing with us all week. Drs Robinson, Beatty, and McFarland were so gentle and supportive with 'BB'. So respectful and kind. I can't say enough. Thank you, thank you.

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

Today, a very sad one as we needed to put our little Carolina Dog down. I knew deep down it had to…read morehappen soon. The staff, Vet Tech Janet were outstanding, welcoming, helpful and informative. Dr Nicole Scott was the doc destined to be there this evening. They were patient, kind, and sensitive to our situation and professional beyond compare. Dr Scott is the vet we've been searching for, for years. Absolutely wonderful. If we ever adopt again, she'll be our choice in a vet professional. Dr Scott and tech Janet- what a team! Thank you! Cannot recommend them more highly!

The manager for the location is very helpful, I didn't catch her name. But she saw to the concerns…read moreI previously had. The VCA is honestly great for making an affordable payment system for clients via care club.

Make the call, it's a compassionate vet and beautiful place. Been going for over 5 years.read more

Been in business over 20 years! Great Staff! Great veterinarians! Easy location for Springfield,…read moreOzark, or Rogersville.

I've been taking my dog to Fido's for several years now. He is always happy to stay there and Wren…read morecommunicates well giving updates on my baby when I'm gone. I love that there are fewer dogs than typical boarding. Definitely recommend!

I feel so comfortable taking my Goldendoodle to Wren. She sent me so many pictures of my dog while…read moreshe boarded her. When I picked my 4 year old she was not stressed. She was happy to see me but not in a rush. That's a very good sign!

We love Dr. Zacharias. She always takes great care of our pets who we love like family. She always…read moremakes sure we understand everything she says and checks in on us as needed without delay. So thankful for her!

I moved here from out of state and brought my 3 rabbits. It took a bit, but I found Dr. Zacharias…read morewith Galloway Village Veterinary. She is wonderful REALLY knows rabbits. She and techs ask the right questions, provide thorough and knowledgeable answers. I was worried about moving with my rabbits as I had been taking them to an exotic specialty vet clinic. Dr Zacharias has alleviated my fears!

Staff is always friendly and our dogs are always excited to go to camp. Our 2 dogs have been going…read moresince they were pups, about 6 years now. My dog I had prior to these two also went for several years and all was well.

I know this chain from Utah where we're originally from. We just moved to Springfield and the first…read moreday of moving we needed to board our 1 yr old dog. She was boarded for 3 nights. The first night she was there I received a phone call. They explain that she had a quarter size wound on her hip. They offered to take her to the vet. But at that time I told them to keep an eye on it and on her and to keep it clean. I called twice a day to make sure she's doing okay. They went through their footage and saw that she might have gotten the wound from one of their gates. They kept her wound clean and bandaged the whole stay. The day I picked her up I took her to the vet ER. I informed camp bow wow of this visit and said they can credit me the amount of the bill. They made sure that I was okay with the credit, which I am. The vet also agreed that this wound did look like a scrape against a hard or sharp object. We also noticed she had a little scrape on her shoulder as well. She ended up with 6 staples on her hip. ..Accidents happen. I loved how they kept in contact with me about her stay and how open they were about the whole situation. I will be using them again

This store is very big! We were looking for one thing and ended up finding many other things! We…read morewere impressed with all of the dog toys--especially how many are available that are indestructible. We plan on testing that claim! We enjoyed seeing pet owners shopping with their animals, whether beside them or in their carts. This store has something for most pets, so if you have a cat, bird, geeko, or something else, you can probably find something here that will help you with your pet care.

They need more staff checking people out. Every time I come in there are long lines and only one…read moreperson at check out. I mostly shop at Pet Supplies Plus further down Glenstone since wait time is always significantly less and they offer regular coupons.

They give you an estimate for a procedure they have preformed countless times, you pay it in full…read more When you come to pick up your pet its more than double that amount. The only explanation they gave was "she's a big dog and it took more drugs", that it. That all they could come up with to justify the increase. I could see $100 - $300 more because of this or that but $1220 on top of the $1200 "estimate" is ridiculous. I can think of no other word but "dishonest" to explain how you could be off that much. I paid the ransom and will spread my story as a warning to all.

Super unprofessional. We had a consultation appointment with Dr. Brown scheduled and when we got…read morethere, he had decided to leave early for the day. The unknowledgeable girl behind the desk was super dismissive, just terrible customer service. Would NOT recommend.

very nice people they took care of my puppy for about four days and she seemed to be very happy…read morewhen I picked her up. They also did a grooming that looked amazing. I would recommend this establishment. They are a little pricey on grooming, but they did better than average job

My 2 boys have been going to Happy Tails regularly, actually every Friday up until a few weeks ago…read morefor daycare. We have boarded them for the weekend and for up to 8 days while we were on vacation. Happy Tails is awesome!! To start, the staff is very friendly, helpful and attentive to the animals. I love seeing the pictures of daycare on Facebook every day. My boys always look happy, the other dogs look happy...it's a great time for all. They get excited and amped up every time I tell them that they're going to daycare. Unlike another "boarding/daycare" place in the metro area that we recently had a horrific experience with, it doesn't smell like urine or smell like dog at all, the staff is awesome, they're organized and a pleasure to work with. I have never worried about leaving the boys there because I know that they're well taken care of. An added bonus is that Spring Valley Veterinary is right next door, which happens to be the boys vet, in case they ever need to be seen. They come home exhausted from a full day of play with a big, tongue out smile on their faces. They for sure get a 5 star review from me!