See Jamie @ FL! Highly recommend! Very nice, helpful guy who will always do his best to find you the best deal. Thanks Jamie for all your help! We are loving our amazing home-makeover; new hardwood flooring downstairs and comfy carpet upstairs! read more

This is the Third time we have gone through Flooring Liquidators and their service has been Great! There prices are very competitive compared to other Carpet retail stores. The scheduling department and reminder texts are awesome. The staff is very friendly and our quote process was very easy and quick. The installers were very time efficient and respectful, the only thing I would say is that maybe the installers could be a little more careful in not scuffing up the base boards. I'm sure if you mention it to them before hand they will be careful. Other than that the whole process was very pleasant and worth it. Love our new carpet. Thank You!!!! read more

I made the decision to purchase carpet from Flooring Liquidators after visiting numerous stores throughout the Central Valley. I knew I wanted a good quality carpet and I found them to be far and above the best value for my dollar. Their customer service was excellent. Thank you!! read more

I went to pick up some carpet at the Modesto warehouse on Mariposa Rd. and from the moment I stepped out of my truck I was treated like I was bothering them by trying to spend my money. Chris at the will call desk was a complete Ass Clown, He was totally rude and was talking down to me. I asked him a basic question about material and he told me to go to Home Depot. So if you enjoy being talked down to and being ignored this is the place for you. read more

This is the second time we've used then and both times they've been great. We checked out their show room, picked out our carpet and pad and the next day someone came out to measure. They got us on the schedule and the installers that came out were a husband/wife team....they were very friendly and did a great job. Pretty quick too. We had them put carpet in 3 bedrooms and it looks great. read more

Thank you flooring liquidators if it hadn't been for you I could of not done my floors at my store. I am on Mchenry Ave and close to the street the carpet in my store was absorbing all of the fumes from the cars were being absorbed by the carpet. I had to do something about this but knew that it was going to be expensive. I went into flooring liquidators the customer service exceptional very professional and very courteous by all means they know their job. They where so helpful and had the best ideas for what i needed. Now I get so many complements on my store and how great it looks and not only that but now how easy it is to clean and keeps my dresses cleaner as well. THANK YOU FLOORING LIQUIDATORS!!!!!!!!!!!!!!!! YOU ARE THE BEST. :) read more

The service here is great! I got to work with Brandon and he was super friendly and patient, he helped my wife and I with our new home and he was so informative. He is pretty knowledgeable about everything in there. If you ever look into going there look for Brandon he is a great guy! read more

The initial purchasing process was not too bad. Although it would have been nice to know that you could look at everything at the McHenry location and not have to drive all the way over to the Mariposa location first. We purchased LVP, backsplash and countertops and we're happy with the quality of products that we received. However it was after we purchased the product that we felt like their decision to not allow us to return overstock was a poor one. We were actually told by someone at their Mariposa location that we could return anything that was over what we thought we needed and so when we were done we boxed up some of the lvp and backsplash with the hopes that we would be able to return it and get some of our money back and they would not accept the return. the product was in excellent condition and could have easily been resold and we were willing to pay a restocking fee but they simply would not take it back which was very poor on their part and not good customer service. They said they could only accept the return if the box the flooring came in had not been opened when of course you have to open it to get the pieces out and they would not accept the backsplash at all because it was custom ordered. This was not explained to us clearly before we purchased it even though we were very clear that we weren't sure if we ordered too much or not enough. We actually asked ahead of time before we made the purchase if we could return it if we ordered too much and we were told yes, that there may be a small restocking fee but we could return it and then they did not allow us to return it. So my advice to anyone buying from them is to make sure that you're as close as possible to what you need because they're not going to be accepting it back if you have overage, unless it's a full unopened box which is actually pretty lame because they definitely could resell it. Hoping the owners of this company see this and change their ways because we were happy until we went to return the overage and now we probably won't buy from them again. Thank you for the note below Steve, but I don't think they have my contact information bc it was under a contractors account. Just you wanting to do right is a good thing. I was just very surprised at the young lady's attitude, i was there with my Father in Law and we both felt it was handled in a rude and disrespectful way....almost like we should have known better because in her words...we have these return signs everywhere. To which I said, sign or no sign, we were told we could return these with a small restocking fee. We wouldn't have taken the time to bring them back if we weren't. Then she turned and walked over to the printer almost as if to say...we're done discussing this. So we left and my Father in Law, who's lived in Modesto for well over 50 years said he wouldnt come back and he would tell all his friends about it....I felt the same way, except I was sad... because up until.that. moment....the experience was good and our kitchen came out great! I can't leave my contact information here, but do appreciate your professional response. read more

Great prices on some great flooring. I got the same dark wood floors for almost a third of what carpet one charged.

Flooring liquidators were great because they scheduled an in home estimate within two days and offered installation of countertops within another two days. Lowes and Home Depot offered two to three weeks. The installers were great too and took the time to do a perfect job. The quartz countertop had an imperfection we only noticed once it was installed. Flooring liquidators came over within the hour to fix the problem and left us very satisfied. read more

My wife and I bought our home in September of 2012 and we went to Home Depot for a laminate flooring estimate. Home Depot wanted an insane amount of money for what we wanted to do, so we took their estimate down to flooring liquidators. Flooring Liquidators cut and slashed prices right and left getting us the best possible deal we could afford. I highly recommend giving these guys your business! read more

Poor customer service was there for about 20 minutes perusing not even acknowledged once. Definitely do not recommend to anybody, go to Lumber Liquidators where they actually make you feel welcomed. read more

This is a review for both Flooring Liquidators and 7 Day Stone. I'm in the process of remodeling my master bathroom and decided to purchase all materials from both businesses, which I understand are related. All materials ordered and received as expected and in a timely manner. Regarding the vanity top installation, which took place 8/15/17. Fidel and his partner arrived at the time agreed upon with the 7 Day Stone scheduler. They took the time to lay down tarps so as not to damage the new flooring. The entire job took two hours and was done to my complete satisfaction. Fidel was very courteous and professional, continuously asking permission to work in the front yard, leave doors open to come in/out of the house and checking the faucet size so as to drill the correct size hole in the granite. All in all it was a very pleasant experience. I've worked in the customer service business all of my life and this is the level that I EXPECT from anyone in this business. Thanks again to Flooring Liquidators and 7 Day Stone for a job well done. read more

Brandon, Steve C, Brett, and Josh from the Yuba City store were amazing. Their professionalism, friendliness, attention to detail, and willingness to go the extra mile (literally) for me was greatly appreciated. They're the ones that made my beautiful floors happen and me a happy customer! read more

This is the place to go for flooring. Best prices in town and they know what they are doing.

I purchased carpet from Flooring Liquidators on McHenry Ave in Modesto from salesman Jim two weeks ago and now have my upstairs and stairway looking beautiful. Everything from the purchase to the installation was great. Danny and his crew did an excellent job. They moved all the furniture and made sure all of it was put back in the exact same place. Danny and his crew are really hard workers. I was dreading doing this and it ended up being a great experience. Thanks to everyone, Gail. read more

Amazing customer service! Went out of their way multiple times until I found the flooring for me. And got a great price too! Panda loved it so much I had them replace my carpet when I was done with the floor. They did a great job all around very happy! read more

I used Flooring Liquidators on two jobs. Jim Prtichard was my salesman. He is very knowledgeable and helpful. The installer, Paul Rodrigues and his team, was excellent. Very concerned about getting everything right, and they work very fast and efficiently. Highly recommend both Jim and Paul. read more

Paul and his crew at Flooring Liquidators are phenomenal! They renovated the floors in my shop in a single day. This is 2 days work done in one. Paul is professional, humble, and above all, great at his job. The work order we gave him was vague, but when we sorted out that there was a complete separate room to redo, his crew started working double time to get that room addressed as well. I offered that they can come back another day, but Paul said he was booked out several weeks and would rather make me happy now. Solid work and an even better work ethic! No wonder they are booked out. Kudos to you and yours, Paul. Kudos! read more

Order not ready when promised - cost time and labor and they don't care - the owner obviously got too big for his britches and forgot all about what good customer care is because when you bring up issues to their managers or higher they don't even respect you as a customer to respond read more

Great prices and service. It's that simple. Lots of product to choose from. They make sure you know what you want before moving forward with any sort of installation because they ultimately want YOU to be happy because you're gonna have to be walking on this stuff all day and for years to come! read more

Let me start by saying I never right reviews however, since I experienced the worst customer service ever today here I am writing one. First, we called inquiring about granite and the lady on the phone suggested we go down to the wearhouse on Mariposa. It being Black Friday we asked what time the wearhouse closed, she told us 6. We drove 30min to get to the wearhouse; we arrived at 4:32 to find the wearhouse was closed and the sign out front said they close at 5 not 6. We called the store on McHenry back asking if they had any granite in their store we could look at. While on the phone with them they told us the wearhouse was closed today(wish they would have told us that the first time we asked). We asked what time their store closed. The lady on the phone said "We close at six, well no maybe not. We are supposed to close at 6 but since it's a holiday it might be earlier. Id hate to give you an incorrect time (really?). I over heard the manager say we might close earlier (it's now 4:45) depending on traffic you might get here in time." Since we were only 5min away we drove over anyways. We walked in to their store all the way to the back spent about 15min looking at product. Then we walked back out right in front of the area where people were working (by working I mean socializing) and no one said a word to us the entire time we were there, not one of their 8 employees even looked our way. read more

I used to use these (I have 16 Rentals) guys all the time, it seems soon as Bob the manager left the company, the store in Modesto... It went down hill fast. The new manager would not help me get a match for a carpet I had replace a portion of that I bought from them. I had to go to Home Depot, they helped me match the Carpet. A month later I came in and got frustrated, when the Manager helped me again on two different floor products. I went over to Carpet Land... Bought the carpet I need there, and Vinyl flooring I needed from Big Foot. I went in to buy tile, ended up over at Lowes. My last adventure I was quoted $.99/yard for a Carpet from Juan, I had the Carpet measured, came back, and he said he never gave me that quote? He said the best he could do was $1.09, I call that bait and switch... I went over to Big Foot, nice guys! They sold me a comparable carpet for $.89. I have me own installer, he is great! I buy a lot of flooring material, I believe I will stick with Big Foot. read more

Flooring Liquidators in Stockton and Modesto are owned by the same people. Forget the savings, buy from a reputable carpet dealer. We had the worst possible installation. I had never even heard nor seen a poor installation until Flooring Liquidators "installed" (and I use that term loosely here) our carpeting. The tack strips were inches from the wall. The staircase was a disaster. FL agreed that the installation was disastrous. Baseboard paint was ruined. FL nickeled and dimed us about the baseboard paint so we will pay the additional $175 to our painters to repair the damage they caused.. The repair cost is $350. FL allowed $175. We just said "forget it'." FL kept reminding us they had to eat the stair carpeting, etc.--as though that were our fault. Forewarned is forearmed. read more

You will be better off dealing with Lowe's or Home depot. They have the support to resolve issues with installers and warranty. Not sure if carpets supplied are from known manufacture and not generic mill with lesser quality. Lowe's and HD only deals with major mfg. Installer did good job and had to be paid separately from material. The problem came when the installer requested additional money for material required to do the job correctly. Very poor approach from Flooring Liquidators supplied sub. read more

Jim was great! He came out and measured for laminate flooring, as well as helped me decide on flooring and padding. He was very thorough and took the time to answer all my questions! My floors look great and I am so happy with my purchase! I would definitely recommend contacting Jim for all your flooring needs. read more

Very disappointed in customer service and will not be making purchase. We have been waiting for 3 weeks+ for a quote on the measurements for our countertops. Have not heard back from anyone, even after calling multiple times. Guess they don't need the business. read more

These guys are horrible - they installed the wrong carpet and instead of charging me for the cheaper carpet they over charged me then threatened to send me to collections, then offered 200 off then I gave Jim my credit card information and they never billed me then they send me notice of over due bill with both the higher price and only 100 off - so they want me to pay more for cheaper carpet that they incorrectly installed. Never use these guys. read more

WRETCHED SERVICE!!! If I could choose zero stars, I would! I was told by Jamie that my bedroom carpet would be installed on Friday and scheduling would call me the day before to confirm a time. At 4:00 on Thursday, I hadn't heard anything and began calling. I got nothing but promises to look into it and call me back. I called back repeatedly for information explaining that I had taken the day off work to have this done and had made arrangements to have the furniture removed the evening before. Despite my pleadings, no help, no call back and zero assistance! So here I sit. Jamie was supposed to call me this morning. No phone call. I have called at least three times to find out when and if my carpet is going to be installed today, as originally promised. I just got off the phone with the store manager, Jim, who is now telling me it will be tomorrow... Saturday! I am not independently wealthy and cannot afford to just throw a day's work away! Do NOT do business with these people. They do not even have the decency to return a phone cal! read more

This place was such a disappointment! Proof once again that you really do get what you pay for. Got a quote that was MUCH less then others so went forward since it is for a rental I own and was looking to re-do the floors for as little out of pocket as possible. Got a quote but the salesman had no samples with him. The "quote" was just notes on a yellow legal pad. The salesman said he would e-mail me the formal quote as well as pics of the product to try and save me the 45 min drive to the shop. 5 days went by and heard nothing so I called to follow up. Got a return message from him with a TON of attitude saying I said I would come in! BS!! Never said that!! So install day arrives and my husband stays home from work. THEY NEVER SHOW UP!!! My husband and I called 4+ times and Sabrina said she would find the installer and call me back but never did. Finally at 4:15pm the installer calls and says they were behind and would be there the next day. Gee thanks for the notice! SO unprofessional. They showed up then next day (late) and the job ended up taking 3 days, not the 1.5 I was told. The head guy came to my door and said the the quote didn't include base board install which was not what I had been told. I was told the charge for labor was removal of the old flooring, new floors and base board install. They honored this but I know they weren't happy and they shared that the salesman who did the quote make errors like this all the time. Today was the final straw after my husband and I installed a new vanity. We turned on the water main and the workers had unhooked water to the fridge but never re-connected it so the whole kitchen flooded!! Would love to call and complain but I know I would never get a call back!! Lesson learned, pay a little more, get it done right. These jokers sub everything out and have no idea who is really doing the work. read more

Lowes quoted us ~$12.5K for the whole house plus charged us $35 just for the quote. A roofer referred me to Flooring Liquidators in Modesto after I mentioned the quote to him. We drove from Fremont, and it was worth the trip. We found an equivalent Stainmaster carpet. Estimator drove from Modesto to Fremont two work days later arriving on time. His quote was $5100 less! Flooring Liquidators did not charge us for the quote. Carpets were ordered, and three member installer team led by Gabe arrived on time at 8:30AM. They left at 8:00PM after performing a very professional installation. Part of the install included a curving staircase with 59 spindles. The team did a great job on this. Amazing really. We have found nothing wrong with the carpet, and the installation job exceeded our expectations. I'm surprised there aren't more reviews on Yelp about this company. These guys are really good. read more

Ordered our flooring about 5 weeks ago. Only doing a small bedroom. Waited a little longer so we could get a Saturday appointment. First Saturday appointment their installer no showed. They could not find him. Second Saturday appointment another installer came right at the end of the time he was supposed to be there. Started telling us about what was NOT ordered for the job and how the estimators for Flooring Liquidators really don't know what they are doing and are usually in to much of a hurry. Then he said he did not have time to do the job anyway because it would put him overtime. Third appointment was scheduled for a Thursday and my husband was going to stay for the morning arrival and I was going to leave work early and cover the afternoon if it was not all done in the morning. Received a phone call again right at the end of the time that the installer was to arrive. He cancelled. Beware of this place. And what's really sad - they did another room for us last June and service was excellent that's why we did not hesitate to go back there. NEVER AGAIN!!! read more

Steve Kellog, you are my hero! I had no idea of your position in the company until after I called to thank you for getting my mom's flooring shipped to LA on time, as promised!! Install date was met and mom loves the flooring. Thank you for being personally involved and providing excellent service. Happy holidays to you and your team!! I will be calling to get my home done soon:) read more

I don't have a problem with flooring liquidators itself...but beware of Bob Cody, a sales rep there. He takes on side jobs to install your flooring. There is nothing wrong with his work, he just doesn't finish the job :( This is a warning to others to not pay him until the job is complete. We thought we could trust him so we paid him when he was almost complete. We have tried to call him several times and he even promised to return, but now he won't answer the calls. What an idiot. Unless you want an unfinished floor, don't pay him until it is completely done! read more

No pressure atmosphere from the salesperson at the store. Polite and professional installation team. We were moving into our house on a Friday at about 12pm. We had carpeting installed in 2 bedrooms they arrived at 10am and were finished installing the carpet in about 2 hours allowing us to begin moving in at the time we wanted to. I would recommend Flooring Liquidators to anyone and won't hesitate to use them next time we need flooring. read more

Absolutely the worst customer service I have ever experienced. Do not consider this place for granite install. Israel, the sales person has been less than truthful on delivery and install of items. Bob, the store manager says he is not responsible for granite sales and refers to Brent. I have left several messages for Brent and was only able to speak with him when another employee called and handed me the phone. The demolition crew is like a bull in a china shop, ruined moldings, sheet rock, let water run under the sink and tracked muddy foot prints from the kitchen, through the living room and to the front door across our new hardwood floors. Finally, after more than two months Israel dropped off cutting boards promised and they are the wrong color. Run, run away from this dealer as fast as you can. read more

I feel that people should be aware of the customer service at this store is in dire need of a over haul. From the time my mother had a order with them. She was treated very badly. I have been in the retail customer service industry for many years and have never seen such a sad way they treated there customers. To busy to help you because all huddled behind the counter. Not returning calls when they say they will. Just over all un-professional. And really rude!!! I think they all need some training in good customer service skills... Would never recommend them to anyone. read more

Not a happy camper. Ordered wood floors and carpet to be installed in my house in span of a year. Called to have base-boards installed and they set up and time and day to measure and give estimate. Took time off from my schedule to meet them....NO SHOW!! When I called they had nothing on their schedule. In fact, they went on to tell me they dont install base boards if its not combined with another job. #RUDE - #LOOKELSEWHERE read more

We were planning to sell our home and needed approximately 550 square of feet for an enclosed patio room. Initially we were thinking of luxury vinyl plank--possibly installing ourselves. Yvette was really helpful in steering us toward a laminate that was much more economical and just as beautiful. She recommended a great product that exactly met our need. Because of the large amount we needed to purchase, she also gave us a nice discount. Plus, the flooring was in stock and available for immediate pickup when we were ready to install. Then, to top things off, we decided to get help with installation, and Yvette gave us the name of an excellent installer who did a beautiful job. Our house sold even before it officially went on the market. Thanks, Flooring Liquidators! We will be looking for a store near the location where we are building our new home... read more

This review is regarding the Mariposa Warehouse store of Flooring Liquidators. We went there several times to view their granite. We were ready to purchase. The slab in the front was cracked and stained. We asked to see the slab behind that one. We were told they were too busy that day to show us the granite. We came back a couple days later to see if we could see another slab (They have to pull it out with a fork lift, standard practice for granite sellers). Almost all the slabs of that color had blue tape on them indicating cracks. They would not pull out even one slab for us to view. They told us it was against their policy and would NOT let us see the granite. They told us they had pictures but you can't see imperfections or cracks in the pictures. They did not want our business, it was clear. We left amazed at their lack of customer service. We went to Bedrosian's directly afer and purchased a beautiful slab. They were willing to pull out any slab we wanted AND they were very curtious and accomodating. We were trying to cut costs going to Liquidators but it was not worth it. Cut rate material andcut rate service. Don't waste your time. read more