Very nice helpful people. When you want more to select from go to Dorothy's. They have so much to choose from. Fell in love with this store!

No comparison to the Big Box Store. You can find a number of unique tiles for your project. I love how my 80's fireplace turned out. I chose a simple tile and get a ton of compliments from neighbors who plan to do the same. read more

Travis helped me search for my tile as I was going for the zellige tile look and found what I wanted. Loved the end result!!! thank you Travis! This place is a hidden gem, customer service is great and lots of tile selections! read more

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Travis answered the questions I had gave me a quick quote and fixed my problem right away. Dorothy's wasn't the first place we went to in Modesto but it obviously should have been. Maybe reviews on here are old. Because of Travis helping me amd the fact mu contractor is old school and actually works and is talented Iwill get my shower done much earlier then expected. read more

Dorothy's Tile & Stone - My new shower - Building Supplies Near Me - Modesto, California

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We were looking for a quote for our kitchen and bathroom remodel. We stopped by, dropped off the measurements and picked the granite and tile we wanted. After a month and many, many phone calls someone finally showed up to get detailed measurements at our house. Another month later we never heard a word from them!! I give up! Never even got a quote. read more

I've tried over three weeks to get a quote from these folks, even sent them measurements and pictures. Just called again and spoke to their Marketing Manager who apologized by saying it was out of his hands. Both folks I had spoken to previously Travis and Paul, were not available and I was told they would be contacted and get back to me. Nothing. I asked the Marketing Manager if they were at all interested in a 90 sq ft countertop replacement job or not. All of them have stated that they were, but their actions have proven that they really aren't. I feel I've given them plenty of time and opportunities to earn my business and they have demonstrated that they don't want it. I strongly suggest you stay far away from this place unless you have an inside connection with the owners of the business and can get a reliable response. read more

Will NEVER GO BACK! This place has zero knowledge of their own products. I go in there with a tile to match for my business. It was a old tile and I have no clue where the previous owners bought it from. My only concern was that it look somewhat similar and not be obviously different. I told them I needed it in a 12x12. The first lady walks around the store and couldnt find anything so she pawns me off on some other guy. This guy again walks around the store, couldnt find anything and looked to see what he had in the back. He comes out with two options and I picked one. Little did I know the guy sold me the wrong size!! I take my tile back to my place of business and my maintenance guy pops the cracked ones out and goes to put these in. There was a huge variance in the size. I called the store and told them that these arent 12 inches and he tells me that not all tiles will be 12 inches exactly. I came in with a 12 inch tile and was only interested that size and that he should've told me that they werent 12 inches. He responds with "yeah i should've" and then silence. F*ck this place.... read more

Let me tell you folks if you work hard for your money and you want good people in your home ie..professional, decent and skilled in the craft THIS IS NOT THAT PLACE!!! Do not waste your time or your money. I've done many renovations and can honestly say I've never ran across such a rude " MANAGER" or that's who he said he was. read more

Highly recommend this place! Not only is they're product top of the line, but their staff was great to work with as well! read more

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Went here searching for prefab granite for a kitchen renovation. The service was prompt and professional. Noah took care of my request and was spot on with his calculations for the product requested. I will definitely return here for future tile and stone needs, and will happily recommend this company to friends and family. read more

Dorothy's Tile & Stone - Building Supplies Near Me - Modesto, California

Let me start off by saying Veronica was excellent with the customer service. If she would have finished my transaction I would have definetly used this company. However Jamie the estimator never bothered to call me back regarding my quote or the install labor, even after I called him twice. He was more concerned with me renting one of my units to the owners son. Instead of worrying about bidding my job. read more

Love this place, many tile and wood floors to choose. I been to a few large tile company and not impress with there selection. Dorothy tile has to many tile to choose and too many nice one. They also let you barrow a few tiles to take home. You may come with an idea but after viewing there selections you might change your style, so beware. read more

Excellent selection and service!!! Ordering product was timely and efficient. I would highly recommend !!

Not very helpful, we ordered the Schluter shower kit from them, never were we told there is a 30 day return policy. My husband took it back when it did not fit. They called customer service with Schluter, which they explained how to adjust it. Ok....well we have had 3 bids for our shower to be tiled and none of them will use the Schluter kit. A week later we go back to Dorthy's tile to return the shower pan & they inform us that the 30 days is up. Guess we should have returned it the following week. Not only does there receipt not disclose this, the FEMALE OWNER got really nasty with my husband! Way to go on your customer service! The husband was apologetic and even offered to have a guy that worked with Schluter come and give us a bid, but we have a tile floor install also so that is no help. Mean while we are out around $900, I will not give them any more of my hard earned money! Save your self a lot of problems & headaches and take your money somewhere else! read more

Dorothy's Tile & Stone - The Schluter shower kit they will not take back! - Building Supplies Near Me - Modesto, California

We have been buying tile for years from Dorothy's. We recently had problems with defective tile which we purchased there. Although the owner knew the tile was defective he was unwilling to do anything about it. Will never shop there again. read more

Ordered tile and was told by Zachary that we would have it in a week- Tuesday at the earliest and Friday at the latest. No one ever called to let me know if it was in so come Friday ( a week and a half later) I went in. My tile wasn't in and everything was on back order all of a sudden. I needed this tile to finish my bathroom and he then told me it would be a long time before all the pieces were in. But that wasn't the story when he was so eager to take my money a week and a half ago. Liars and disrespectful when it came to refunding my money. read more

In sourcing materials for a shower remodel, I started with "big box" stores, and quickly moved to several local specialty stores, based on contractors' recommendations. Each surpassed the big chains, but my favorite was Dorothy's. They have a wide variety of quality tile, along with the other items needed to get the job done (seat frames, wall inserts, grout, sealers, etc.). Janice, the owner, was a helpful sounding board in helping to match my tile choice to a mosaic accent along with grout color. She generously loaned samples to take home to "try out". The office manager, Travis, did a nice job of communicating to the contractor and me regarding the status of our orders. All interactions with them were pleasant and professional. I would use Dorothy's as my starting point for future tile projects. read more

First, I have to say that I know these people they are like family to my wife and I. So here's the deal with this place. It's a mom and pop shop local to Modesto for years. It has a long history for selling and selecting some of the most beautiful tile found everywhere in Modesto. They have better than average knowlege of the product, great support, largest selection, and best advise you will find. I just had the counters done using tile from here and it's beautiful. Go look for yourself. You won't fine this quality or selection anywhere else. Yeah you have to order and no it's not as cheap as some of it's competitors but the end result was worth every penny. I would do it again even if I didn't know them!!! And yes we did look at Lowes, Home Depot and whoever else we went to price shop. It's just not the same. read more

We had a great experience getting our tile here! We were given a lot of help picking 2 different tiles, had over 1800 sf of tile installed by a tile setter they recommend . Also bought some wonderful distressed wood for above our fireplace. Wonderful experience , everything was as promised and on time. I would recommend them to anyone! read more

This is the place to go for excellent service and great quality tile. Janice was patient, informative, and had a great eye for helping us find the perfect tile that both my husband and me could agree on. Thank you for a wonderful experience! read more

I have been to their show room many times and have never left without being amazed. They have some of the best hand crafted tile I have been able to find. Vanessa took time to understand what the look was that I was going after and recommended beautiful wood tiles. She explained how everyone of the tiles was hand selected barn wood from Colorado and that this wasn't sold in any other store because of their relationship with the maker. That to me was amazing...there is a private manufacturer who is only willing to sell to this company because of how amazing they are. That in itself speaks volumes!!! This is an amazing team with amazing products and if you want to be treated like a one of a kind and not just a customer come here! Thank you Vanessa and Dorothy's for keeping the value of customer service alive. I will be recommending all of my friends who need tile and stone to you read more

They have the worst customer service ever!!! I didn't even get hello. They just walked bye me and ignored me. I will not recommend this place to anyone!!! read more

The people in the show room were very nice and helpful. I unfortunately did not find anything there that would work for me. I did take two samples home, to see if maybe it could possibly work. It didn't. Just a warning- you have to bring your samples back. I wish I would have known that, because I wouldn't have taken the samples. I don't live in Modesto, but now have to send them back. read more