We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

We were in the process of buying a house and I called max to come out and give us a quote. He came…read moreout and was very knowledgeable, however I never got the quote. He reached out a few days later apologizing and saying he would have it to me shortly but then I never got it and he stopped reaching out. We ended up not moving forward with that house due to an overall bad home inspection so we bought a different house. I will want to put in new flooring in a few years but not sure I would call them as I don't feel they are reliable and I still have no idea what their pricing looks like.

Fast in response, Professional, easy to understand the 'why' my flooring is uneven…read more This yelp app wants more words before I can be done.

We just had our hardwood kitchen and dining rooms floors refinished by DC Floors and we are very…read morehappy with them! David showed up on time both for the bid and all the work days. They quoted a few thousand lower than other contractors, finished on time, and the floors look great. We have a custom home in Carmichael and they look good as new. I would absolutely recommend DC Floors for your home or business.

I can't recommend DC Floors more highly. David and his team are very professional and point out…read moreissues that I overlooked. They are fast and efficient. I initially wanted them to repair hardwood floor damage but then also engaged them to do a bathroom remodel. David can do it all! This is my second time using DC Floors and it will not be my last.

We're happy with our new floors. It wasn't the smoothest process as it was described to us but we…read moreare happy overall now that the process is over.

Came in with my daughter and was looking for a beige tile. They found an almost perfect match and…read morewere super friendly! Very impressed and will definitely return.

O. M. G. I just saw one their vans on the 50 freeway with nice graphics and a professional layout,…read moreso I thought that I would call and see what services they offered and what counties they service. When I called the toll free number, a young Latina answered and while pleasant, had NO idea what her company's service area was! She proceeded to place me on hold, to "check with her manager" and after a couple of minutes - came back to the line and said she had spoken to her manager and that she would leave a message for someone to call me back... In disbelief, I reiterated my [very simple] question; "Do you service the El Dorado county area?" She said she didn't know (having JUST spoken with her "manager") and that she'd have to leave a message. Unbelievable. Who hires someone to answer the phones for a service-based business and doesn't train them in the basics of their company and the services they offer? To the owner of this seemingly professional company: Please take the time to train (or re-train) your staff so they can properly and professionally represent the business you have worked so hard to build. Needless to say, I told the young lady, "never mind, I'm not interested." Guess I'll be going to the next flooring company on Yelp who IS interested in my business.

UPDATE: The following day after I made my review somebody reached out to me. I must say the…read morecustomer service and timely responses of this place are phenomenal. Turns out that we had a bit of a miscommunication, and the company took full responsibility for that. They have addressed my issues and have offered to fix them. Also, the owner of the company personally reached out to me to make sure everything was good. I can't tell you how much I appreciate that. Pro floors definitely values their customers and I would definitely give them my business again. Thanks again guys, you rock. This is honestly the most unprofessional company I have ever dealt with. I was so excited to get new floors, I emptied my entire apartment onto my patio, they said they would be here around one. At three I began calling, A bit concerned that they were way past the window, they assured me they were coming. It wasn't until 6 o'clock at night they told me that they were not coming. I had to move all of my belongings back inside of my apartment as I cannot leave them outside on my open patio. They assured me they would come the next day with the manager, buy me some lunch and also give me a gift card for my troubles in addition to moving all of my belongings back outside for me. The manager came the next day, I do not remember his name he apologized, did not give me the gift card I was promised nor the lunch. It was raining that day so they were unable to move my stuff outside as it would get wet, but they assured me they could do the job by just moving my stuff from one side of the room to the other. They did, but did not cover anything, I spent weeks cleaning up sawdust. They also broke one of my picture frames and chipped one of my pots. Terrible experience, I am still waiting on my gift card, and to be compensated for the day of work I missed, And the hotel I had to stay in because I could not sleep in my oapartment. Do yourself a favor, and hire professionals.

Mike and his team did a great job remodeling our bathroom in Carmichael. We are very happy with…read morehis work and would highly recommend him. Mike was involved with the whole project; demo, waterproofing, tile installation, installing a toilet, and fixtures. He is easy to work with and provides good recommendations for options or improvements that can be made. I ask a lot of questions, and he was happy to answer them all and explain patiently. He has a good eye and pays attention to small details that make the final product come out really nice. Other parts of the project like plumbing, electrical and stone countertops Mike has people he works with to complete the job seamlessly. They cut, polished, and installed a quartzite countertop and sink, added plumbing for the shower, and installed a glass shower door. Overall, the project was completed quickly. Mike was a pleasure to work with and we look forward to future tile projects.

Mike did an amazing job on my bathroom tiling! The attention to detail is great. I had my bathroom…read moresitting unfinished for a couple of years and during the consultation he provided suggestions and his level of expertise was evident. He worked really hard for three days, and was even able to finish one day early, and my bathroom turned out better than I could have ever hoped for. Mike provided amazing service at a great price and I appreciated his professionalism and dedication to detail. I would suggest him to anyone who needs a remodel or tiling!

I've done two projects with 916 Floors, a big tile installation and a big wool carpet installation…read more They did a great job on both. They were very good about scheduling, followup after install. I will definitely use them again if another project comes up.

Fantastic experience from start to finish. Professional, knowledgeable, and easy to do business…read morewith. Highly recommended

Our bathroom was in desperate need of a remodel after my dad and grandfather built it in the late…read more1950's. We searched for contractors for a while, and the only contractor that took the time to understand our needs was Alejandro. He even brought in an interior designer friend to discuss the changes so everything came out perfect. His bid covered nearly all of the bases right off the bat, and his pricing was more than fair especially after we discovered severe dry rot and water damage from the broken tile in the bath tub. When he tore into the wall you wouldn't believe the amount of damage to the subfloor and the amount of mold that we had. He got it cleaned out, replaced the bad lumber, and was able to completely eliminate the mold that had been plaguing our family for decades! Alejandro was always respectful of our needs throughout the process, and he brought in some amazing people to help with the job. He treated us like family the whole time, and he was always willing to answer questions and explain the process as he went. Once our bathroom was finished, it looked like one of those you'd see in a photo shoot to advertise bath products. On top of that our new shower is safe for my elderly mom to use now. We still have a lot more work to finish around the house, and I look forward to hiring Alex again in the near future to get our home fixed up the way it deserves.

We had AMS replace a side door to our garage, repair cracked stucco on the side of our home, as…read morewell as seal leaky gutters and do some general roof maintenance. Alejandro was extremely professional and clear in communication explaining all of the steps he needed to take and what he felt would be the best solution. He provided very reasonable quotes and he and his team worked diligently to finish the job in a more than reasonable timeframe. He exceeded expectations in that he also made suggestions on what other work should be done to the house and prioritized the importance of each. We are going to have them return in the early spring months to help us with some of these repairs and upgrades. I highly recommend AMS ! Thank you Alejandro!

Josh was referred to us by someone who had great vibes with him. In the flooring/construction…read moreworld, it's tough to find a reliable, responsive & fair team to hire but look no more! Our floor was torn up in a hallway/master bath & master bedroom due to a flood. We were looking for someone to pull up floor from the spare bedroom and use the pieces to patch the remaining parts that were damaged due to a flood. He arrived and talked through our options with us and got back to us in a reasonable time to schedule & get to work. We had a quote from another floor guy but we really liked Josh & his quote was great so we were in. The work itself took about a day a half and the patchwork was seamless. He was able to reuse many of the floor pieces to fix the main areas and we are now off to get the remaining bedroom carpeted. We woulda went with him for this as well but that was outside of his scope. Nevertheless the job was done below budget and quickly might I add. He also fixed a linen cabinet that had been removed due to the water damage. He was meticulous and thorough in cutting and replacing the baseboards as well. We cannot recommend him highly enough. You will not find a better price for such high quality of work. Thank you, Josh's Flooring!

Outstanding Work by Josh's Flooring - Highly Recommended…read more I had an excellent experience working with Josh's Flooring and wanted to share my appreciation for the professionalism and craftsmanship they brought to my project. After dealing with a challenging situation involving a prior flooring installation that had to be completely removed and corrected, Josh stepped in and handled the remediation with a level of expertise and care that immediately gave me confidence. From the initial evaluation through the final installation, everything was handled methodically and transparently. Josh has over 30 years of experience, and it shows. He took the time to properly assess the subfloor conditions, explain the options, and recommend the correct preparation and installation approach to ensure the new floor would perform properly long-term. There were no shortcuts, and the work was done to a standard that clearly reflects pride in the craft. A few things that really stood out: * Honest and knowledgeable guidance. Josh was straightforward about what was needed to fix the issues correctly and did not try to upsell unnecessary work. * Attention to detail. Subfloor preparation, layout, and finishing touches were all handled with care. * Clear communication. I always knew what the next step was and why it mattered. * Professional integrity. Josh stands behind his work and takes the long-term performance of the floor seriously. The final result looks fantastic and, more importantly, was installed correctly so I can have confidence in it for years to come. If you are looking for a flooring contractor who values quality workmanship, transparency, and doing the job right the first time, I would absolutely recommend Josh's Flooring.

Family Floors & More truly lives up to its name by taking excellent care of local families. They…read morefirst renovated our kitchen and master bedroom during COVID about six years ago under the previous owner, and we had a great experience then. More recently, we had an upstairs bedroom leak that required removing both the floor and subfloor. Their team handled the repairs beautifully, installing new flooring and even adding a smart toilet. We also had them remodel our downstairs bathroom, and both projects were completed with outstanding workmanship--on time and with a high level of professionalism. Alex, the project manager, coordinated everything smoothly and kept the process stress-free. The new owner, Andy Moore, clearly continues the company's tradition of delivering excellent service and genuinely caring for local clients. We really value businesses that support and serve the community, and Family Floors & More does exactly that. Highly recommend them for any home remodeling project.

My husband and I went to three local flooring companies and after getting a good scope of what each…read morehas to offer, we got quotes from two. The service provided by Kevin at Family Floors was by far more exceptional that we just had to go with them. Kevin spent hours pulling flooring samples and when we changed our minds and went from wood flooring to laminate, he just continued on, bringing us samples we could take home AGAIN to view. This made all the difference in the world. The other popular flooring store did NOTHING like that. He just left us to our own devices and we had to remind him to send the quote. Kevin was on top of it all, from helping us choose, getting a quote again and again, then the day of install he was here managing his guys. The men were very experienced and needed no supervision from my husband. I highly recommend Kevin at Family Floors and More.