We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

Great customer service, they worked with us after we had to change installation dates. Their…read moreinstallers were super nice and fast! Carpet is beautiful and lvp looks great! Super happy with the service and outcome! Thank you!

Great experience working with Dixie and S&G. All ceramic tile and carpet was replaced with…read morebeautiful deluxe vinyl flooring throughout the house. Dixie helped me to understand the materials, installation process, and pricing - and the job went very well. The installers moved my furniture from room to room, saving me great expense and time versus moving everything into a Pod. They did excellent work, on time, and on budget. I highly recommend DIxie and S&G!

The estimator, John, came to the house twice. Once to take measurements and another to introduce…read morethe carpenter doing the job, Brian. Brian's supervisor came out three times as well to start the job, monitor progress, and check the completed project. Brian did an excellent job. This was a replacement of a floor placed as part of an addition. He pulled out the old and replaced in-kind, but with marked improvements. They layout was much improved, the boards were tight even before nailing, and he nailed them at a slightly tighter schedule. These should last 50 years. I'm extremely impressed with their work!

O. M. G. I just saw one their vans on the 50 freeway with nice graphics and a professional layout,…read moreso I thought that I would call and see what services they offered and what counties they service. When I called the toll free number, a young Latina answered and while pleasant, had NO idea what her company's service area was! She proceeded to place me on hold, to "check with her manager" and after a couple of minutes - came back to the line and said she had spoken to her manager and that she would leave a message for someone to call me back... In disbelief, I reiterated my [very simple] question; "Do you service the El Dorado county area?" She said she didn't know (having JUST spoken with her "manager") and that she'd have to leave a message. Unbelievable. Who hires someone to answer the phones for a service-based business and doesn't train them in the basics of their company and the services they offer? To the owner of this seemingly professional company: Please take the time to train (or re-train) your staff so they can properly and professionally represent the business you have worked so hard to build. Needless to say, I told the young lady, "never mind, I'm not interested." Guess I'll be going to the next flooring company on Yelp who IS interested in my business.

Very good pricing and value. Owner came to the home for the bid. Listen to what we wanted. The…read morecarpet for was able to help us select the correct pad. Click carpet had the complete project done with an a day and a half total project space right around 1200 ft.².

This is a well-run company, with competent and respectful owners, workers and staff. This company…read moreinstalled my laminate flooring prior to my purchasing my home. The flooring is approximately 15 years old and has held up well. Recently, I decided to repair some worn boards. Julie arranged for Paul (the owner) to visit my home and evaluate repair needs. Paul was knowledgeable, helpful and respectful. A short while later, Alex and his assistant, Audrey, competed the repairs. Both men were competent, skilled, and very respectful of both me and my property. Their work improved the look of my home. I recommend this company for flooring needs.

Amazing job! They stayed in good communication the whole time and did an excellent job leveling our…read moretransition between wood and cement foundations, resulting in a very flat and beautiful floor.

My husband and I went to three local flooring companies and after getting a good scope of what each…read morehas to offer, we got quotes from two. The service provided by Kevin at Family Floors was by far more exceptional that we just had to go with them. Kevin spent hours pulling flooring samples and when we changed our minds and went from wood flooring to laminate, he just continued on, bringing us samples we could take home AGAIN to view. This made all the difference in the world. The other popular flooring store did NOTHING like that. He just left us to our own devices and we had to remind him to send the quote. Kevin was on top of it all, from helping us choose, getting a quote again and again, then the day of install he was here managing his guys. The men were very experienced and needed no supervision from my husband. I highly recommend Kevin at Family Floors and More.

I had carpet that had been pulled back for a foundation repair and needed it to be retretched and…read moreattached. Spike was phenominal at answering all my questions, providing a quote, coordinating the scheduled appointment where he even confirmed I was in contact with the person coming to do the work as I had a 3 hour drive that morning. Hugo, who came to complete the carpet repair, was fantastic! He reached out to confirm our meet up time, was on time, friendly, personable and professional. He answered all my questions and took his time to make sure the job was completed well. In addition, he made sure my base floor boards were glued back in place and helped with closet doors I had taken off for the repair. He went above and beyond what I expected where I didn't feel like a number. I had two smaller rooms and the master carpets stretched and tacked down. The cost was average of what I was quoted by others and was a great value for the work completed. After Hugo left Spike checked in to follow up. I am so impressed by the quality and communication provided from Abbey, something you don't see as often with many companies nowadays! I highly recommend Abbey and will call them for any future flooring.

I highly recommend Abby flooring i shopped around went to other flooring places nothing compared to…read morethe customer service and show room ...I do want to also mention all of the people that came to my house to work were all top notch worker ... we are extremely happy!!

Floor Store has finished another fantastic floor, the 4th one for us. Gustavo and Jorge did a…read morewonderful job putting in the new carpet...it's beautiful!!! Sarkis is great to work with and always stays in touch!!! You can't go wrong using Floor Store!

Sarkis, the Wanders -- they're all a wonder! Sarkis helped me pick out the flooring to replace the…read moredamaged and otherwise gross-colored flooring throughout our new home with gorgeous laminate and carpet. The proposal was competitive and within our needed timeframe. They transformed the house. Great communication throughout the process, especially since the laminate happened before the carpet, and the carpet couldn't be installed until after the painters were done. (It's weird being in the middle of all that planning but everyone was super understanding and helpful.) It was worth every penny. I'd work with Sarkis and The Floor Store again in a heartbeat.

I came here to replace my bedroom carpets and was not disappointed. We ordered a high quality…read morecarpet that is super comfortable. S&G made the process so easy and they beat other competitor's pricing. Courtney was really helpful. After we ordered the carpets, we waiting 2 weeks for the supply to come before we scheduled the install. Jeremy installed the carpet (all by himself) and did an excellent job. We opted to move our own furniture, but S&G does offer furniture moving for a fee.

Service on our kitchen, living room and laundry floors was SUPPOSED to start over a week ago…read more Day of start scheduled for 8 a.m.. NO show. Had to call them to get told 'they had to cancel due to a family matter'....... So, no call? After an hour later? Wow, that is really BAD. We were told they would start on Wednesday same time........ Wednesday morning......NO SHOW, AGAIN! We were told 'they had no one to do the job.........blah, blah, blah!. So they were supposed to start this morning, Monday Sept 14th. 8 a.m. It is now 9:30 and STILL NO SHOW AGAIN......NO CALL FROM THE COMPANY! I have never seen a company that is advertised as much as this one is be SO UPROFESSIONAL AND PATHETIC!! This is absolutely the worst customer service ever! I would not recommend them to anyone.

We cannot recommend Lance and Gina at Valley Floors strongly enough!! Absolutely amazing! They…read moreinstalled flooring for us in our first house almost 30 years ago, so of course we reached out for our current project. They bent over backwards to make things easy for us. They helped us choose our flooring and installed it beautifully. We couldn't be happier!!! Truly customer service on a scale that doesn't exist anymore! We would rate them more than 5 stars if we could!

So glad Lance and Gina are still in business and providing fabulous personal service and selection…read more Valley Floors has always been a pleasure to work with, providing great quality and value. Anyone in Solano or Yolo County should check them out. Support local businesses and make new friends.