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Floor Dimensions

4.5 (158 reviews)
Closed 8:30 am - 5:00 pm
Updated over 3 months ago

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Services - Floor Dimensions

Carpet binding

Carpet installation

Carpet removal

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Carpet repair

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Floor installation

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Floor Dimensions Carpeting Photos

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Recommended Reviews - Floor Dimensions

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Reviews With Photos

Luxury vinyl tile
Mitzi W.

A huge selection of floor coverings. I first used them when I remodeled my kitchen 10 years ago. They are a local business and I have tried to support them through the years. With the pandemic, they have been very busy so be patient with installation time lines. I've had engineered wood planks and vinyl installed in the past and this time it was be luxury vinyl tile. All of the sales people are nice and knowledgeable but I especially like Shawna who helped give me design ideas with colors I had in a room. Floor Dimensions was backlogged with work, so it took several weeks before they could come out to do my job, but I was very happy with the results.

John B.

Floor Dimensions has installed vinyl flooring and carpeting for us many times over many years. They just completed the most challenging job yet--remove old kitchen flooring and install hardwood flooring. The job they did is incredible! Their installers could not have been more professional, efficient and friendly. When they finished the job, the floor looked great (of course), but equally impressive is how thoroughly they cleaned up, vacuuming and wiping all surfaces and floors to remove the inevitable sawdust. I cannot recommend Floor Dimensions more highly. I should also mention how helpful our sales person was. Jason patiently explained all of the hardwood options, and answered all of our questions. And once we signed the contract, Jason stayed involved right through completion of the job.

Stair runner
Erin V.

Loved our experience with Floor Dimensions! We actually went in a year earlier, they came out to take measurements of our three staircases for stair runners, and then we didn't end up moving forward because of other house priorities. We came back and they still had all our information on file, so we picked out a new carpet to use (and they let us take the whole board of swatches home to make sure), and then installation happened just a couple weeks later, which went very smoothly and quickly.

Clearly visible ridge along seam in carpet

Pros: Overall the installers did a good job, and very fast: Less than four hours to remove old carpet and install 1100 ft (pad were not replaced, so that sped things up a bit). Jason was friendly, and helped me by writing separate receipts to bill tenants for one room. Cons: I visited the store and selected a carpet. They entered my information into their computer. When it came time to install a few weeks later, they had lost the information, and I had to return to the store to select again. They broke a shelf in one bedroom closet, and neglected to re-install a shelf in a second closet- they never mentioned it and just left. They did pay for replacement brackets. The carpet they installed seven years ago developed a sizeable ridge (half inch high) at the seam in the middle of the living room. The new carpet immediately had the same ridge, but less pronounced (see pic). Amazingly, they just left it. After three phone calls over one week they returned to fix it. He pounded it with a hammer and combed the fibers, which helped reduce the ridge, but it is still noticeable. He tried to convince me that this was normal. When I asked if customers were okay with it he didn't answer. He tried to tell me that the ridge was there because of high tension, and over time it will relax. I explained that the reverse is true, that less tension would tend to increase the ridge, and I used a slacked rope analogy, which resulted in his rolling his eyes at me. I have a physics degree from Cal, so I know a little bit about this stuff. Finally, when Jason called to ask about the fix, in a helpful tone I offered feedback on the installers regarding the eye-rolling. Instead of apologizing and thanking me for the feedback, he interrupted me several times with 'Okay, let me know if you have further concerns' to end the conversation, they way one might do if a customer droned on for ten minutes or was complaining about minutia, but this had been two minutes, and rolling your eyes at a customer is not minutia. This explains why the installers feel free to be rude- they can easily get away with it from sales people who don't care.

Hannah K.

Floor Dimensions has amazing customer service and the best installation crew around. They helped me start to finish in my project. They did everything they could to stick to timelines despite some shipping delays, Jason was communicative and always available. I really would recommend their install services the workers are top notch! Thank you for my beautiful new engineered hardwood floors!

Arielle S.

I had a great experience working with Tracy at Floor Dimensions. After a recent tumble down the stairs holding my baby I decided it was time for a runner. They had so many colors and patterns to choose from it was quite overwhelming but in a good way. With a refundable deposit you can bring home as many samples to see in your own home which is very helpful. I am thrilled with the outcome! Not only aesthetically pleasing but also quite functional. The installers did a great job. My kids and dog are also very happy to have the traction and cushioning! It also felt very safe with regards to Covid precautions. I'm looking forward to our next project with Tracy!

Niko N.

Came in with my little dog and Sean asked if we needed any assistance right away. He was nice and showed me the wide selection of vinyl plank flooring. Sean was familiar with the different quality types and let me take a sample home. I didn't feel at all pressured. I brought back the sample the very next day and purchased 800 square feet. Sean provided excellent customer service and honored a current sale promotion I found online.

the living room and dining room

I've used Floor Dimensions twice before and was very satisfied as well. This time they installed a herringbone laminate floor. Its stunning!!! Jason was incredibly helpful and a wealth of information helping me choose the product that worked best with my desired look and budget. He providing me what I needed to make an informed decision, scheduled the job and followed it to completion. Cesar and Pablo laid the floor. Their attention to every detail and excellent craftsmanship during the multi step process was incredible. Second to none! They were very respectful of my furniture which is greatly appappreciated. I wouldn't hesitate to use Floor Dimensions again. I hope to do my bedrooms and second bathroom soon and will defineitly call on them.

New flooring in living, kitchen, dining, entry, and hallway (engineered white oak in herringbone)

Floor dimensions offers almost too many flooring options to wade through, if that is even possible! Fortunately, the sales staff on the floor came to the rescue when my spouse and I were in the process of selecting all new flooring for our highrise Oakland condo, built in 2001. Molly was especially knowledgeable and detail oriented - start to finish. She showed us an engineered white oak floor in a herringbone pattern that fit both our odd pie-shaped living area and our budget. We paired this with 100 percent wool berber in our bedrooms (our HOA requires carpet in all bedrooms and a sound transmission rating in all other rooms). We are convinced that Prom is one of the best flooring installers in the area - no detail was overlooked and the results are stunning! I highly recommend Floor Dimensions!

We loved their clean, efficient and beautiful installation of ceramic laminate in small unit so much we had them do house - install carpet on top floor and ceramic laminate on main floor. Amazing work - house was cleaned up, all furniture put back in place and beautiful floors

Installed runner, so soft and cozy (and safe!)

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14 years ago

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9 years ago

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15 years ago

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9 years ago

Floor Dimensions installed a beautiful cork floor in my kitchen, hall, and bathroom. The installers workmanship was excellent.

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9 years ago

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9 years ago

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9 years ago

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13 years ago

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10 years ago

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15 years ago

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9 years ago

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10 years ago

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7 years ago

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17 years ago

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16 years ago

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16 years ago

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9 years ago

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12 years ago

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14 years ago

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11 years ago

Received a message from the owner awhile back that they have re-organized the business to provide better service.

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12 years ago

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9 years ago

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8 years ago

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16 years ago

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12 years ago

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12 years ago

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10 years ago

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15 years ago

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11 years ago

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11 years ago

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8 years ago

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16 years ago

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15 years ago

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Ask the Community - Floor Dimensions

Do you carry luxury vinyl planks? If so, can I just buy the materials and not have installation? Thanks

Yes we do!!! We have many to choose from, either in stock or special order. We would be happy to sell you materials only! Thank you!

To Floor Dimensions: What is your policy about your employees keeping Floor Dimensions commercial vans parked in the driveways of their homes, or in front of their neighbors' homes, in a residential neighborhood?

Hello, Some of our employees do drive our vehicles back and forth from home to work. Is there a problem with what you have observed with our vehicle?… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Floor Dimensions

Adrian promptly scheduled to have Cesar come in the next morning and in 30 minutes the problem was solved!

Mentioned in 15 reviews

Read more highlights

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Blue Mountain Hardwood Floors - Bedroom 2

Blue Mountain Hardwood Floors

(99 reviews)

I'm really glad we worked with Thach for two projects. He and his crew refinished ~2200 sqft of…read moreengineered oak hardwood floors of our new home, and they knocked it out of the park! They also finished way earlier than expected. I appreciate that the guys protected the baseboards & walls/built-ins and did a great job cleaning up afterwards. You can tell that there is a high level of craftsmanship, pride, and care in the finished work, which I've found you honestly cannot figure out until after you've worked with someone. Thach also left us with a hardwood floor cleaning kit, which has been so helpful. Thach also agreed to finish a much smaller job our previous floor refinisher refused to do, which was finish the hardwood floor under a fridge. I wish I had worked with Thach for that project from the beginning, because I know I wouldn't have gone through the headaches of having to clean up baseboards, trim, and other details afterwards. Overall, super nice, lovely and easy to work with, and great attention to detail. Thach was easy to communicate with over phone, text, and email; and I've already recommended him to my mom to get her floors refinished.

Thach was truly a pleasure to work with! He helped refinish my kitchen floors and did a beautiful…read morebuff and recoat throughout the rest of my home. The quality of his work is outstanding--everything looks fresh! He was professional, patient, and clearly takes pride in what he does. I highly recommend him to anyone looking for high-quality flooring work. Absolutely worth the price!

Floor Dimensions - carpeting - Updated May 2026

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