Cancel

Search

Floor Dimensions

4.5 (158 reviews)
Open 8:30 am - 5:00 pm
Updated over 3 months ago

Request a quote

Response time

8 hours

Response rate

100%

Services - Floor Dimensions

Carpet binding

Carpet installation

Carpet removal

5 More Services

Carpet repair

Carpet restoration

Floor installation

Floor repair

Floor restoration

Floor Dimensions Photos

You might also consider

Recommended Reviews - Floor Dimensions

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Luxury vinyl tile
Mitzi W.

A huge selection of floor coverings. I first used them when I remodeled my kitchen 10 years ago. They are a local business and I have tried to support them through the years. With the pandemic, they have been very busy so be patient with installation time lines. I've had engineered wood planks and vinyl installed in the past and this time it was be luxury vinyl tile. All of the sales people are nice and knowledgeable but I especially like Shawna who helped give me design ideas with colors I had in a room. Floor Dimensions was backlogged with work, so it took several weeks before they could come out to do my job, but I was very happy with the results.

John B.

Floor Dimensions has installed vinyl flooring and carpeting for us many times over many years. They just completed the most challenging job yet--remove old kitchen flooring and install hardwood flooring. The job they did is incredible! Their installers could not have been more professional, efficient and friendly. When they finished the job, the floor looked great (of course), but equally impressive is how thoroughly they cleaned up, vacuuming and wiping all surfaces and floors to remove the inevitable sawdust. I cannot recommend Floor Dimensions more highly. I should also mention how helpful our sales person was. Jason patiently explained all of the hardwood options, and answered all of our questions. And once we signed the contract, Jason stayed involved right through completion of the job.

Stair runner
Erin V.

Loved our experience with Floor Dimensions! We actually went in a year earlier, they came out to take measurements of our three staircases for stair runners, and then we didn't end up moving forward because of other house priorities. We came back and they still had all our information on file, so we picked out a new carpet to use (and they let us take the whole board of swatches home to make sure), and then installation happened just a couple weeks later, which went very smoothly and quickly.

Clearly visible ridge along seam in carpet

Pros: Overall the installers did a good job, and very fast: Less than four hours to remove old carpet and install 1100 ft (pad were not replaced, so that sped things up a bit). Jason was friendly, and helped me by writing separate receipts to bill tenants for one room. Cons: I visited the store and selected a carpet. They entered my information into their computer. When it came time to install a few weeks later, they had lost the information, and I had to return to the store to select again. They broke a shelf in one bedroom closet, and neglected to re-install a shelf in a second closet- they never mentioned it and just left. They did pay for replacement brackets. The carpet they installed seven years ago developed a sizeable ridge (half inch high) at the seam in the middle of the living room. The new carpet immediately had the same ridge, but less pronounced (see pic). Amazingly, they just left it. After three phone calls over one week they returned to fix it. He pounded it with a hammer and combed the fibers, which helped reduce the ridge, but it is still noticeable. He tried to convince me that this was normal. When I asked if customers were okay with it he didn't answer. He tried to tell me that the ridge was there because of high tension, and over time it will relax. I explained that the reverse is true, that less tension would tend to increase the ridge, and I used a slacked rope analogy, which resulted in his rolling his eyes at me. I have a physics degree from Cal, so I know a little bit about this stuff. Finally, when Jason called to ask about the fix, in a helpful tone I offered feedback on the installers regarding the eye-rolling. Instead of apologizing and thanking me for the feedback, he interrupted me several times with 'Okay, let me know if you have further concerns' to end the conversation, they way one might do if a customer droned on for ten minutes or was complaining about minutia, but this had been two minutes, and rolling your eyes at a customer is not minutia. This explains why the installers feel free to be rude- they can easily get away with it from sales people who don't care.

Hannah K.

Floor Dimensions has amazing customer service and the best installation crew around. They helped me start to finish in my project. They did everything they could to stick to timelines despite some shipping delays, Jason was communicative and always available. I really would recommend their install services the workers are top notch! Thank you for my beautiful new engineered hardwood floors!

Arielle S.

I had a great experience working with Tracy at Floor Dimensions. After a recent tumble down the stairs holding my baby I decided it was time for a runner. They had so many colors and patterns to choose from it was quite overwhelming but in a good way. With a refundable deposit you can bring home as many samples to see in your own home which is very helpful. I am thrilled with the outcome! Not only aesthetically pleasing but also quite functional. The installers did a great job. My kids and dog are also very happy to have the traction and cushioning! It also felt very safe with regards to Covid precautions. I'm looking forward to our next project with Tracy!

Niko N.

Came in with my little dog and Sean asked if we needed any assistance right away. He was nice and showed me the wide selection of vinyl plank flooring. Sean was familiar with the different quality types and let me take a sample home. I didn't feel at all pressured. I brought back the sample the very next day and purchased 800 square feet. Sean provided excellent customer service and honored a current sale promotion I found online.

the living room and dining room

I've used Floor Dimensions twice before and was very satisfied as well. This time they installed a herringbone laminate floor. Its stunning!!! Jason was incredibly helpful and a wealth of information helping me choose the product that worked best with my desired look and budget. He providing me what I needed to make an informed decision, scheduled the job and followed it to completion. Cesar and Pablo laid the floor. Their attention to every detail and excellent craftsmanship during the multi step process was incredible. Second to none! They were very respectful of my furniture which is greatly appappreciated. I wouldn't hesitate to use Floor Dimensions again. I hope to do my bedrooms and second bathroom soon and will defineitly call on them.

New flooring in living, kitchen, dining, entry, and hallway (engineered white oak in herringbone)

Floor dimensions offers almost too many flooring options to wade through, if that is even possible! Fortunately, the sales staff on the floor came to the rescue when my spouse and I were in the process of selecting all new flooring for our highrise Oakland condo, built in 2001. Molly was especially knowledgeable and detail oriented - start to finish. She showed us an engineered white oak floor in a herringbone pattern that fit both our odd pie-shaped living area and our budget. We paired this with 100 percent wool berber in our bedrooms (our HOA requires carpet in all bedrooms and a sound transmission rating in all other rooms). We are convinced that Prom is one of the best flooring installers in the area - no detail was overlooked and the results are stunning! I highly recommend Floor Dimensions!

We loved their clean, efficient and beautiful installation of ceramic laminate in small unit so much we had them do house - install carpet on top floor and ceramic laminate on main floor. Amazing work - house was cleaned up, all furniture put back in place and beautiful floors

Installed runner, so soft and cozy (and safe!)

See all

5 months ago

I ordered some marmoleum which they had to order. It came quickly. The lady on the phone was sweet as pie. what else is there to say?

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 days ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Josh L.
162
6
4

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 2
Thanks 0
Love this 2
Oh no 0

2 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 2
Oh no 0
Photo of Erin V.
92
29
7

2 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 2
Thanks 1
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 2
Thanks 0
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 1

4 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Niko N.
19
47
18

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sue M.
2
57
5

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Daniel G.
28
188
201

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

4 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Marco M.
231
1161
2693

7 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 2
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jeff W.
134
20
4

5 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Stevie B.
0
305
849

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Kate A.
1
78
16

6 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of B M.
2
5
0

3 years ago

Tracey was our store person. she got us an appointment as soon as she could and we had new carpets in 2 weeks

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 1

4 years ago

Business owner information

Photo of Janka W.

Janka W.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 4

Ask the Community - Floor Dimensions

Do you carry luxury vinyl planks? If so, can I just buy the materials and not have installation? Thanks

Yes we do!!! We have many to choose from, either in stock or special order. We would be happy to sell you materials only! Thank you!

To Floor Dimensions: What is your policy about your employees keeping Floor Dimensions commercial vans parked in the driveways of their homes, or in front of their neighbors' homes, in a residential neighborhood?

Hello, Some of our employees do drive our vehicles back and forth from home to work. Is there a problem with what you have observed with our vehicle?… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Floor Dimensions

Adrian promptly scheduled to have Cesar come in the next morning and in 30 minutes the problem was solved!

Mentioned in 15 reviews

Read more highlights

You might also consider

Carpet One Floor & Home - Bedroom

Carpet One Floor & Home

(260 reviews)

Wow. Must have been a stick up someone's you know what when they answered our call…read more We called to make our purchase after receiving the quote. I don't recall who picked up, but they picked up very unprofessionally. Told the woman who we had talked to on Saturday and was immediately followed up with "She's not in today"... Okay. Didn't ask or care, we just want to put our order through. Anyways, we said that's okay and just wanted to make our purchase. The lady then acts like we're forcing her to do something out her scope of work. She then mispronounces our last name followed up with an "okay" in a rude tone. And then after being corrected, she gets upset and says that she doesn't want to talk to us anymore and that someone else will call us back. No thanks! We'll take our business elsewhere.

What a great experience from beginning to end! We were looking to have our wood floors replaced and…read morewe had the best experience working with Carpet One. The store is huge with so many options to choose from. We really appreciated Lisa's help in choosing a color. She helped narrow down our selection and we were able to bring samples home to see the color in our home. Oscar came out to measure our house and served as our project manager. He was easy to communicate with and answered numerous questions. The team that installed our floors was led by Jaime and they were excellent. They worked efficiently and cleanly. They moved all our big furniture as well. Our floors were finished in a week and we love it!! Highly recommend Carpet One.

Flooring Alternatives - Prefinished Carbonized Horizontal Grain Bamboo Flooring

Flooring Alternatives

(31 reviews)

West Berkeley

We used Mari at Flooring Alternatives 15 years ago to install a cork floor in our kitchen…read more Everything was great. The original floor wore out and we opted to replace it using Flooring Alternatives once again. We chose a 12x12 solid cork floor. The replacement process has ended up with a poor quality installation, not worthy of the price. --There are uneven tile edges in numerous places that are noticeable when your shoe or foot catches. These raised edges will break off at some point. --There are gaps at the edges by the cabinets. --There are numerous places where 4 tiles meet and are off center. Mari's installer Fito returned to inspect the floor at our request and reported the problems to Mari. Mari came out to look for herself and was unable to figure out what or why. She promised to contact the manufacturer of the floor and adhesive. She has not responded in months. I've sent emails, texts and left voice messages. I will be filing a small claims suit shortly because I have no alternative so long as she is unwilling to respond. I think Mari was nearing retirement and working from her home when we hired her this year and may be out of business but her website is still up. I can post a dozen pictures if people are interested. Mari has them and knows very well the floor install is substandard.

It is coming up on one year since we chose to have our kitchen flooring and having it installed by…read moreFlooring Alternatives. I did a lot of research and found that Marmoleum (Forbo's linoleum brand) is eco-friendly, made with non-toxic materials and also feels wonderful beneath bare feet. We decided on White Chocolate which has flecks of real cocoa hulls embedded in the material. It is a light-coloured shade to keep the kitchen looking bright and clean. Some people might choose a floor that hides the dirt, but with this colour floor you can't get away with that. It really helps keep me on my toes for keeping the floor clean. Fito did an excellent job with demo and installation of our sheet marmoleum flooring. The underlayment has to be perfectly smooth and clean. Any dirt or bumps will eventually translate to the marmoleum. It was an all day job for him, but at the end of the day we felt very good about the install. It looks amazing with our new cabinets and after having lived with it for almost a year, there have had no issues with sweeping, mopping or cleaning. Despite the challenges with Covid, Mari and Keegan were great in communicating with us. Everything was timely and we did not experience any significant delays with shipping or installation. Much praise for everyone on the team!

Floor Dimensions - carpeting - Updated May 2026

Loading...
Loading...
Loading...