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    The Floor Store

    4.4 (248 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 months ago

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    10 minutes

    Response rate

    100%

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    Services - The Floor Store

    Carpet binding

    Carpet installation

    Floor installation

    The Floor Store Photos

    Recommended Reviews - The Floor Store

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    Finished product, very satisfied. Best money ever spent

    What can I say. These guys are great! From the sales team on down to the installers, high quality, professional and detail oriented. They just do things right. A big thanks to Roberto and Jason are in installers, wow! Top of line and straight up professionals, I highly recommend these two experts. Also a big thanks to Reggie the store manager and his assistant Tiffany for holding it down when he was out on vacation. The Concord store is where to go. Larry the owner of the Floor Stores should be proud of his team unlike Arby's carpets, which is a rip off. Once again, I highly recommend the Floor Stores. Any location, the service will be always consistent. Thanks again, Dominic

    New Kitchen flooring.
    Frank B.

    We love our new kitchen floors. The materials and workmanship was top notch. They offered 12 months same as cash financing to boot. Really elevated the whole look of our kitchen. Danny was funny and fun as he guided us through the whole process.

    Our "go to" guy! Micheal took good care of us.
    Melissa S.

    My husband and I were looking for the right carpet for a small media room in our home. We needed a quick solution to get install done before our moving truck arrived. We worked with Micheal. He was on point! Super knowledgeable, patient and just all around helpful. He listened and offered solutions without pushy selling, gave us plenty of room to breathe. When we had follow up questions, communication was easy. He helped save us from getting product we didn't need which made it easy for us to feel confident to add on flooring for our kitchen. Great guy, great service. We chose them over Home Depot for both the service and turnaround time. They've got our stamp of approval .

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    1 month ago

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    Kelly F.

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    2 months ago

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    Kelly F.

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    2 months ago

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    Ian H.

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    4 months ago

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    Kelly F.

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    3 months ago

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    Ian H.

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    9 months ago

    Did a great job once again on some carpeting for one of our listings. They always give great service and fair pricing.

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    Kelly F.

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    10 months ago

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    Kelly F.

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    9 months ago

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    Kelly F.

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    1 year ago

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    Kelly F.

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    1 year ago

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    Kelly F.

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    2 years ago

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    Kelly F.

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    7 months ago

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    Kelly F.

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    8 months ago

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    Kelly F.

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    10 months ago

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    Kelly F.

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    9 months ago

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    Kelly F.

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    11 months ago

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    Kelly F.

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    1 year ago

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    Ian H.

    Thank you for the kind words, Penny. Come back anytime!

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    3 years ago

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    4 years ago

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    Larry F.

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    2 years ago

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    Kelly F.

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    3 years ago

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    Kelly F.

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    2 years ago

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    Kelly F.

    Great to hear, Ilan. We appreciate your recommendation and business!

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    2 years ago

    Worst customer service ever. Several miss communications and they charged my card before completion of service with out notifying me.

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    Kelly F.

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    4 years ago

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    Larry F.

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    3 years ago

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    Kelly F.

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    4 years ago

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    Larry F.

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    4 years ago

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    Larry F.

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    Larry F.

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    6 years ago

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    Larry F.

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    15 years ago

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    3 years ago

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    Page 1 of 7

    Ask the Community - The Floor Store

    Is there anyway to shop by price?

    Hello, The vest way is to visit our showroom in Richmond, ca. We have a huge selection of different… Read more

    Do they install counter tops? I forgot to ask

    Yes!

    View All 3 Questions

    Review Highlights - The Floor Store

    However, David(manager)and Kevin(sales person) helped me solve my problems with the completed work.

    Mentioned in 34 reviews

    Read more highlights

    Blue Mountain Hardwood Floors - Bedroom 2

    Blue Mountain Hardwood Floors

    (99 reviews)

    I'm really glad we worked with Thach for two projects. He and his crew refinished ~2200 sqft of…read moreengineered oak hardwood floors of our new home, and they knocked it out of the park! They also finished way earlier than expected. I appreciate that the guys protected the baseboards & walls/built-ins and did a great job cleaning up afterwards. You can tell that there is a high level of craftsmanship, pride, and care in the finished work, which I've found you honestly cannot figure out until after you've worked with someone. Thach also left us with a hardwood floor cleaning kit, which has been so helpful. Thach also agreed to finish a much smaller job our previous floor refinisher refused to do, which was finish the hardwood floor under a fridge. I wish I had worked with Thach for that project from the beginning, because I know I wouldn't have gone through the headaches of having to clean up baseboards, trim, and other details afterwards. Overall, super nice, lovely and easy to work with, and great attention to detail. Thach was easy to communicate with over phone, text, and email; and I've already recommended him to my mom to get her floors refinished.

    Thach was truly a pleasure to work with! He helped refinish my kitchen floors and did a beautiful…read morebuff and recoat throughout the rest of my home. The quality of his work is outstanding--everything looks fresh! He was professional, patient, and clearly takes pride in what he does. I highly recommend him to anyone looking for high-quality flooring work. Absolutely worth the price!

    The Floor Store - carpeting - Updated May 2026

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