I loooove my new Floor Store Richmond kerastan floors. What an enormous improvement. Excellent…read morecustomer service from experienced, expert David Shapiro and energetic, upbeat Amethist LA Rose. Quality, value and dependable.

The experience from start to finish was excellent. Andrew spent literally hours with me over the…read morecourse of about four visits, plus calls and email exchanges. I dislike about 95% of the carpet out there ... but don't have the option of putting in hard floors. My pickiness was no match for Andrew, however; he helped me find that needle in the haystack. He pulled out collections that fit my criteria, throwing them on the showroom floor and having me home in on the promising ones via process of elimination. When I showed him some varieties of carpet that I liked from a company outside of The Floor Store's network, he researched them to see if their products met his standards and if working with them would go smoothly (not so much). He got an in-network vendor to send larger samples so that I could really see what various styles would look like in my home. And he walked me through the contract process step by step, making sure I understood exactly what I was signing and paying for. Once that contract was signed, everything moved quickly. Andrew checked in during installation and even humored me at the final stage, allowing me to give him a virtual tour once the carpet was laid. I would certainly recommend him and The Floor Store to anyone looking to get new hard floors or carpet. It's probably not the cheapest option, but my anecdotal evidence tells me that the service can't be beat.

Visited different flooring stores in Albany and El Cerrito before landing on USA Carpet and Vinyl…read moreto install engineered hardwood downstairs and carpet upstairs. Out of all the stores, they were the most reasonably priced and didn't come across as "sales-y." I worked mostly with Richard, who was very professional and communicative. He was always responsive, explained things well, and kept the process moving along, even when we needed to tear out old tile and level some of the floors. At the end of the day, we were really happy with the quality of the work and how it all turned out.

USA carpet was prompt, very fairly priced, and did a superb job on their repair. I hired them to…read morefix 3 closet thresholds and they completed the project inside a couple hours a couple days later. I would highly recommend them and plan on using them again in the future. Thanks guys!

We contacted Floor Dimensions about 1 month ago as flooring installed several years ago in one of…read moreour offices was separating in several places (not installed by FD). We thought that maybe only the bad pieces could be replaced but that flooring is no longer being made. Connected with Bradley who was responsive and very helpful. We ordered samples and then decided what we wanted, Bradley made sure the item was in stock, Jeremy came out to measure and the install was yesterday. A 2 person team worked quickly and accurately. We had purchased a new glass chair mat and they assisted us in laying it as well. Very pleased with the results.

- Really great experience with wall-to-wall carpeting installation…read more - Prices were reasonable. - Great communication and coordination. - On-site crew was professional and efficient. - Overall, a wonderful experience. - Highly recommended!

I always like to deal with local businesses. When time came to replace my kitchen floor, I…read morecontacted Granada Floors. Mona suggested waterproof flooring matching kitchen cabinets and counter tops. She came to the house to take measurements and I got a proposal next day. After 2 days of work my kitchen looks upscale. They also replaced my kitchen door. I will recommend Granada Floors to anybody.

We came here over a recent weekend and I had a photo of a Shaw flooring that I liked. The manager…read morewas nice enough to find a matching color but they didn't carry the Shaw brand. The manager said all the flooring was just as good but unfortunately this doesn't actually give us comparable facts (veneer thickness, overall thickness of flooring, etc.). My feeling is that the brands here are limited. I looked up a brand of flooring they recommended and it was a lower end brand probably made in China. That may be just fine but I am also weary about off-gassing. Where the product is made and where the materials come from does matter to me. I'm currently looking at online venders where products come from Sweden that actually end up being similarly priced with very little off-gassing and is sustainable. I found some good contractors off Angi online and will be overseeing the project myself. While the quote given to me was reasonable (9500) for the first floor of my home, I would feel more comfortable having more choices in the material that I walk on and breath in everyday.

We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

Very high quality work. They went the extra mile on our flooring project. The materials we wanted…read morewere only available out of state and they procured them and completed our project on time

Guerrero flooring installed my new kitchen floors. They arrived on time, ensured they protected our…read morerugs as they walked through the house, did a very thorough professional job and cleaned up after themselves. I couldn't be happier and I would definitely use them again.

Jonathan and his father subcontracted the installation of our laundry room floor for The Floor…read moreStore. I can say without hesitation that all the five star reviews given this business are spot on. In fact, I wish there was a six-star option. They arrived exactly when promised, finished the job way ahead of time, were careful not to cause any harm to the rest of our home, cleaned up everything down to the last dust particle and were professional, polite and personable the whole time. I've dealt with a lot of contractors in my time and the work Guerrero did was absolutely outstanding.

He's an artist. Or a magician. What more can I say?…read more My red oak floors hadn't been touched in a generation. Add an incontinent elderly pet to the mix, and that's that, I thought. The floors will need to be replaced. Called Avi Hadad. He visibly winced when he saw the condition of my floors. But its been five days, and now they gleam. The place looks lighter, brighter, less haunted. I'm astonished by this transformation. The team was meticulous. There was no visible dust during the process. They tidied up at the close of each work day. Wood is apparently very forgiving medium, in the hands of a skilled craftsperson. And Avi is a highly skilled craftsperson.

I would give 9 stars if I could. After we took over my in-law's 1950 ranch home, we started tearing…read moreup carpets and discovered lots of pet and water damage...not to mention the old in-floor gas heating units had to be yanked out, leaving gaping rectangular holes in the floor through to the crawlspace. I thought it would be a magic trick to match the original red oak planks and patch everything up, but he made it look easy, and it really is (practically) dustless refinishing. One of my favorite contractors to work with ever. Did what he said he was going to do at the time he said he was going to do it and for the price as quoted. Nice guy, too.

I've done a variety of flooring jobs both at home and for my rentals. Thach is the best there is…read more The project was removing carpet and refinishing about 800 sq feet of 1950s hardwood. There were a few spots where the hardwood was decaying. I've heard that this flooring (5/16 x 2 in hardwood) can be difficult to remove in sections without damaging the areas around them, and can result in awkward patches that look noticeably different. But he did it so well that we couldn't tell where the old hardwood stopped and the new one began. He also worked with us to figure out what kind of stains worked best for our home and created a few samples on our actual hardwood. Not only that, but I stupidly messed up the stain on one section by dropping some cleaning chemicals on it before it fully cured, and he came back and refinished the section. He did this while refusing extra fees and on a short timeline (we wanted to move into the house). Even after the project, he's been extremely helpful in helping me understand how to care for my floors and advising on other projects. I've never met a contractor that is so professional and generous with his knowledge. He also came in as the middle quote out of the contractors that provided estimates. Worth every penny and more. Overall in terms of quality, speed, communication, cost, and professionalism, Thach cannot be beat.

The flooring that Thach refinished four years ago is still in pretty good condition. He replied to…read moretexts promptly and was able to come by to give me a quote quickly at a reasonable price. I am very happy with the overall look of the floor. He even match the storage closet flooring to the living room flooring.

Mugi is a true professional. Shows up on time, works fast and meticulously and did a fabulous job…read moreon refinishing my old oak hardwood floors. They are gorgeous and perfect. Plus I kept changing my mind on what I wanted when it came to stain or no stain, gloss or satin. He gave me expert advice and I am glad I listened. I am so happy I went with him, I got about 5 quotes and his prices are beyond fair! I wish I took before and afters to show here.

Incredible work ethic. Beautiful work. Happiest anything has ever made me in the work I've done to…read moremake my Berkeley pre-1900 brown shingle, full of legacy wood, look and feel better. Mugi refinished badly stained existing oak flooring, put in new oak flooring, and cleared a room's floor of a bad paint job to expose and refinish Douglas Fir. I see the poor reviews indicate that Mugi required follow up. That was true in my case as well but that's not uncommon in the world of getting work done on a house. And once Mugi commits he's a very clear communicator - no regrets!

I recently had vinyl planks installed in my home (700 sq ft) and couldn't be happier with the…read moreresults! The whole process was smooth from start to finish. Enrique was polite, professional, and always kept me updated throughout the project. Communication was excellent, which made everything stress-free. The work was completed on time (1 1/2 days) and at a very reasonable price. Not only does the new floor look fantastic, Enrique also helped eliminate a lot of the squeaking noises from my old floor--something I really appreciate. Overall, great experience--high-quality work, reliable service, and someone I would definitely recommend to friends and family.

K&k Flooring did a GREAT job refinishing our hardwood floor. We have hardwood flooring throughout…read morethe first floor of our house; however, the kitchen's hardwood was in the worst condition. See water damaged floor photos attached. I texted Enrique. We arranged a time to meet quickly after I reached out. He came out to our house and discussed our options. We agreed on the work to be done. He provided a bid within 24 hours. When we originally texted, Enrique was clear that he could not come right away. We were willing to wait. Once Enrique was available to start, he reached out by text immediately. It had been only a couple of weeks since he bid for the job. Enrique showed up early on the agreed-upon first day but texted to indicate his presence on the property before ringing the bell. We reviewed access options and determined the back entrance of the house. On the first day, he covered all the cupboards with plastic. See the covered cupboards photo attached. Then he sanded the floor while vacuuming up behind himself the whole time. See attached sanded floor photos. He stained the floor with our chosen color. He cleaned up behind himself and left for the day. On day two, he came and applied the finish. Then he cleaned up meticulously. The result looks great! See the final photos attached. We highly recommend K&k Flooring and Enrique!