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    Mugi's Hardwood Floors

    4.9 (58 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Mugi's Hardwood Floors

    Floor installation

    Floor refinishing

    Floor repair

    1 More Service

    Floor restoration

    Mugi's Hardwood Floors Photos

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    Recommended Reviews - Mugi's Hardwood Floors

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    Reviews With Photos

    new red oak floors

    We were so pleased with our experience with Mugi. His quote was clear and reasonable, and he helped me understand upfront what challenges might arise. We hired him to install new red oak in half our home and to refinish some existing red oak in the remainder of the house. He seamlessly blended the old with the new and it looks incredible. They started right away and moved quickly; finishing the whole project in under 2 weeks. I would highly recommend using Mugi!

    Office
    Ken L.

    One of the things that struck me most about Mugi was how he came across as an artist more than a contractor. We ended up hiring him for repair work after a backed up drain flooded the house. I had gotten multiple quotes, including one from a guy that originally redid our floors when we bought the place in 2019 and had really impressed me. However, not only did Mugi outbid him, the floors came out beautiful, and he did most of the work himself. I also want to comment that Mugi was excellent at communicating throughout the process, which really helped as we were making some adjustments along the way with all the other contract work that was being done parallel.

    Ugly old carpet
    Kristen W.

    We discovered that water had been seeping under the carpet at a door & there were rotted, moldy floorboards underneath. We wanted to replace the flooring asap and Mugi did a great job for a very reasonable price. He tore out & took away the old carpet, made repairs & installed new vinyl plank flooring all in one day. Very happy with the results and the total price.

    We required a floor that would last much longer than the popular click-lock vinyl floor construction of today.

    The quality and craftsmanship of Mugi's installation of a 3,000 sq. ft. white oak floor in our church's 75 year old sanctuary was far beyond our greatest expectations. Mugi was professional in every way--cooperative, communicative, considerate, and thoughtful. He always did what he said he would do, how and when he said he would do it. His attention to detail was remarkable. His quote was far below the other three local quotes we received. His solutions to the numerous inherent challenges of rejuvenating our historic building demonstrated exceptional experience, creativity and an authentic commitment to listening. We asked for a floor that would last more than 50 years. We believe he gave us just that. He will be the only flooring profession we ever call again.

    Floors refinished.

    Mugi did an excellent job on my living room and bedroom floors, they had not been refinished in years. Looks great and Mugi's was easy to work with and a reasonable person.

    The new floor matches the height of my other wood floors perfectly (I decided not to stain it to match though Mugi offered to do so).
    Ariel Z.

    I had Mugi re-do my kitchen floors with oak strip flooring salvaged from a house in El Cerrito. The install was quite complicated. I had removed most of the old flooring myself (all 3 layers...), but part of the original linoleum was still stuck to my subfloor, leaving an uneven surface. I also had lots of corners, and he let me choose exactly how I wanted the border. He put down paper to even the subfloor, picked the nicest boards from my pile of salvedge, and did a lovely job installing and refinishing them. I love my kitchen floors! He also used a few of the boards on another house nearby that needed repairs, which I though was cool. What else can I say... The price was great, especially after I saw how much labor he put into making the floor lovely. I am SO glad I hired him instead of attempting to DIY!

    K T.

    Professional, knowledgeable, efficient, hard working. Our floors were in horrible shape. The subfloor had failed in numerous spots, resulting in gaping holes. Other areas had water damage and extensive scuff marks. Our hardwood floors needed a lot of work. We contacted numerous contractors and very few were willing to even take on the job let alone give us a fair price. Mugi came in, took a look, and gave us a clear and concise assessment of everything that needed to be done, and provided a fair quote. He laid out a detailed plan and provided insight into why and how he was going to approach the work. Mugi and his crew showed up everyday on time, ready to work. He answered all our questions, and walked us through every step. In the end, the floors turned out great and we were extremely satisfied.

    Before and After
    Lisa G.

    Mugi and his crew are excellent on hardwood, tile and laminated flooring. Excellent work, got the job done on time accordingly to our schedule very professional and always on time. I will definitely recommend anyone for his service excellent prices I couldn't get with other flooring companies. We are very satisfied customers and will use them again soon. Rafael

    Lots of wear, uneven prior refinishing, and bad replacements

    I'm not a Yelper, but I do use Yelp from time to time to crowdsource opinions from random strangers when paying relatively large amounts of money for a relatively important service. The first and last time I left a Yelp review was 2 years ago for our wedding photographer. She was just that good. So let me reassure you -- Mugi's Hardwood Floors is also just that good. We had a fairly typical flooring project: refinishing the oak floors in an old, small house in the East Bay. The small 1920's Craftsman we recently purchased had original white oak hardwood floors underneath the laminate and carpet (and linoleum in some rooms, gross) that we pulled out. But as you might expect, the floors were in pretty rough shape. There were sections of rotted wood, gaps between boards all over the place, a handful of spots that had received hasty board replacements, creaky boards all over the place, and remnant holes in both the oak floor and the subfloor leftover from long-ago previous wiring systems. I reached out to about 15-20 flooring contractors to ask about our project. Some took one look at the photos I provided and recoiled in horror, insisting that our floor wasn't salvageable. Others said that they only do refinishing, not the extensive repairs that our floor would need prior to refinishing. I ended up getting quotes from 5 of them, and 3 came out to look at the project in person (including Mugi). And we ended up going with Mugi because he impressed us by demonstrating the most responsiveness in communication leading up to an in-person project scope, as well as his attention to detail during the walk-through itself. He pointed out red oak boards that had been installed as shoddy replacements for the white oak floor at some point in the house's past, and tested various boards for thickness and strength. His quote was a bit higher than the other two contractors who came out to look at the floor, but we figured he'd provide a better quality repair/refinishing job that would end up being worth the slightly higher cost. And worth it it was! Mugi mapped out his work schedule and confirmed it with us beforehand, showed up on time or early for every day, and we couldn't believe how quickly he and his partner worked. On day 0, he dropped off replacement boards and we gave him the keys to our house (he'd be working in the house while we were still living and working from home in our apartment). On day 1, he completed all repairs and replacements. On day 2, he completed sanding and had stain samples ready to show us by the end of the day. On days 3-6, he applied the stain and then applied the 3 coats of finish, each 1 day apart. The finished product looks amazing -- especially considering how rough it looked before. Mugi was fantastic to work with, and was always promptly responsive via email and text. I wouldn't hesitate to recommend him and his business to anyone else I know who needs hardwood floor refinishing, repairs, or replacement in the Bay Area. He is completely deserving of his 5-star reviews.

    Before. Underneath the blue carpeting.

    In 1999 I bought a house with floors damaged by dog urine. My solution was to seal the dog urine smell with shellac and put carpeting over. 21 years later I contacted flooring specialists to see if it would be possible to remove the carpeting and restore the hardwood floors underneath. Most contractors moaned and groaned and thought it would be extremely difficult, and one contractor even refused to even give me an estimate. Luckily, I called Mugi and now I have beautiful floors that look new. I couldn't be happier thanks to Mugi.

    newly refinished white oak floors. Mugi took of the stain and we went with the natural color of the wood. could not be happier !

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    9 months ago

    Great professional. Timely, knowledgeable got the job done beautifully and on time. It was great working with Mugi Hardwood Floors.

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    4 years ago

    Great service and value. Mugi helped us complete our project on time and in budget. I strongly recommend this business.

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    Great service, fair price, good job!

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    Page 1 of 2

    Ask the Community - Mugi's Hardwood Floors

    Review Highlights - Mugi's Hardwood Floors

    I have used MGL floors three times to refinish different rooms in my home.

    Mentioned in 3 reviews

    Read more highlights

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    Swirsding's Floor Service - Removed the gray discoloration

    Swirsding's Floor Service

    (136 reviews)

    West Berkeley

    We got the floors in our 99 year old house refinished, and Dale was great every step of the way! He…read moreresponded very promptly to my inquiry, and took the time both over the phone and in person to explain his process. On top of that, his knowledge and expertise were very evident. For our quote, he very thoroughly walked through our house and answered all our questions. It really helped us understand what to look out for, and how to keep our floors in good condition for the future. Not only did he do a great job refinishing the floors (see before and after photos below), he also removed a bunch of squeaks from our floors -- we didn't even know that was possible! The last thing I'll say is that Dale is an incredibly fair vendor -- we originally reached out to him for a full sanding and refinishing of our floors, thinking that was the best way to protect them long term. He took a look, told us they were in pretty good shape, and that he'd recommend a lighter refresh and seal instead -- a service that would be faster, cost us less, and would still protect our floors for the same amount of time as a full refinish. We'd highly recommend him for all your refinishing needs. Thanks again, Dale!

    We've had Dale come back again to refinish our badly worn kitchen floor. He actually had to…read morereplace some boards because of water damage. Dale is a lovely person and I'd trust him to refinish floors. Pictures speak 10,000words!

    Tom's Hardwood Floors - Engineered white oak herringbone with walnut border strips

    Tom's Hardwood Floors

    (341 reviews)

    Parkside

    If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

    Tom's did the floors in my unit a few weeks ago. Here are my thoughts:…read more Pros: - Communication: Generally very prompt communication. I wish I got more updates during construction but they sent them whenever I asked. I liked that they were very contentious about talking with my neighbor when their van was blocking a little bit of their driveway--a lot of contractors wouldn't bother. I also had another neighbor who was causing some issues and they kept me in the loop, which I appreciated. - Price: I talked to several contractors and their price was pretty reasonable--not the lowest nor the highest, more in the middle. Cons: - After construction, I noticed some damage on parts that were supposed to be protected. They were minor damages, but annoying. The most noticeable one was a dent on my TV, which left a white dot that I see every time I turn on my TV, which sucks. - In terms of details, I noticed that there were some dings in pretty noticeable parts of the wood. I don't know if it was the crew or the wood came like that, but when I was testing a wood sample before purchasing, I hit the wood with a hammer and it didn't leave a mark, so it would take a lot of force to leave a dent like the one pictured. Kinda disappointing because the dent is smack in the middle of a high traffic area. Some last notes: - David came by to do a final walk through and helped me move some of the heavier furniture back. It didn't bother me but if you're expecting furniture to be put back the way it was originally, you'll want to manage your expectations. - You should definitely hire painters and cleaners after the construction--I didn't think the walls were going to be as scuffed up as they were. And everything will be superrrr dusty, even if it's covered. - When I expressed concern about not all baseboards being replaced, which I thought was the scope of work, he explained that he told his crew to use existing baseboards when possible. He said he did this to save me some cost and offered me $150 to cover the savings. I generally feel positive about this, although if I hadn't mentioned it I don't think it would've come up, so take that for what it's worth.

    Flooring Alternatives - Prefinished Carbonized Horizontal Grain Bamboo Flooring

    Flooring Alternatives

    (31 reviews)

    West Berkeley

    We used Mari at Flooring Alternatives 15 years ago to install a cork floor in our kitchen…read more Everything was great. The original floor wore out and we opted to replace it using Flooring Alternatives once again. We chose a 12x12 solid cork floor. The replacement process has ended up with a poor quality installation, not worthy of the price. --There are uneven tile edges in numerous places that are noticeable when your shoe or foot catches. These raised edges will break off at some point. --There are gaps at the edges by the cabinets. --There are numerous places where 4 tiles meet and are off center. Mari's installer Fito returned to inspect the floor at our request and reported the problems to Mari. Mari came out to look for herself and was unable to figure out what or why. She promised to contact the manufacturer of the floor and adhesive. She has not responded in months. I've sent emails, texts and left voice messages. I will be filing a small claims suit shortly because I have no alternative so long as she is unwilling to respond. I think Mari was nearing retirement and working from her home when we hired her this year and may be out of business but her website is still up. I can post a dozen pictures if people are interested. Mari has them and knows very well the floor install is substandard.

    It is coming up on one year since we chose to have our kitchen flooring and having it installed by…read moreFlooring Alternatives. I did a lot of research and found that Marmoleum (Forbo's linoleum brand) is eco-friendly, made with non-toxic materials and also feels wonderful beneath bare feet. We decided on White Chocolate which has flecks of real cocoa hulls embedded in the material. It is a light-coloured shade to keep the kitchen looking bright and clean. Some people might choose a floor that hides the dirt, but with this colour floor you can't get away with that. It really helps keep me on my toes for keeping the floor clean. Fito did an excellent job with demo and installation of our sheet marmoleum flooring. The underlayment has to be perfectly smooth and clean. Any dirt or bumps will eventually translate to the marmoleum. It was an all day job for him, but at the end of the day we felt very good about the install. It looks amazing with our new cabinets and after having lived with it for almost a year, there have had no issues with sweeping, mopping or cleaning. Despite the challenges with Covid, Mari and Keegan were great in communicating with us. Everything was timely and we did not experience any significant delays with shipping or installation. Much praise for everyone on the team!

    Mugi's Hardwood Floors - flooring - Updated May 2026

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