Superb, knowledgeable, friendly staff. I brought in my measurements and the staff helped me pick a carpet. It fit perfectly in the space. They also cut a non-slip thin pad that fit the carpet. I love the look. Go to this business you won't be sorry. read more

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This is a female run business. They do an amazing job helping you in narrowing down what will work best in your home. I bought both carpet and laminate flooring from them almost 10 years ago - still holding up beautifully! Even though I bought my hardwood flooring from somebody else, they still advise me and sell me the correct wood cleaning product. They're experts, and a small local biz who care about the community. read more

I've been in construction and property management for a LONG TIME and these ladies have made me laugh every time I come in. Kate & Nicole always have a story to tell and every time I see them smile it makes my day. I also like that they have in-stock specials- not waiting for shipping has allowed me to push my project up on the calendar and the price point of the stock rolls has allowed me to stay within budget without compromise material. Thumbs up for ADC! read more

Architectural Design Carpets - Area Rug - Carpeting Near Me - San Rafael, California

This review is almost a year late, but I still absolutely LOVE my carpet as much as Day 1. I had to replace my bedroom carpet and knowing nothing about design or carpeting Nicole helped me find exactly what I wanted. I had a very specific idea and Nicole listened to what I was trying to describe and only showed me samples that matched what I wanted. I have cats and she made sure the padding was pet proof and the carpet wouldn't stain and was easy to clean. Every friend that steps in my room audibly sighs or comments on how soft, fluffy and cushiony it is. They all are so jealous. The color is just perfect and has survived almost a year of the cats, including a hairball within 1 hr of installation. I am so happy with my carpet and am very thankful to Nicole for finding exactly what I had been dreaming of! Highly recommend this store, all the ladies who were there each visit were knowledgable and very helpful. You wont be disappointed. Cat in photo is responsible for the most cleaning of the carpet. read more

Architectural Design Carpets - Carpeting Near Me - San Rafael, California

So happy I went to ADC for my new flooring. Choosing the style I wanted was effortless with their large collection. I also enjoyed the installers, their promptness and attention to detail! I have a crazy husky and so far this floor is holding up great! Lol read more

Architectural Design Carpets - The baby likes it - Carpeting Near Me - San Rafael, California

Kate did a great job on our carpet for boat. Very responsive very professional and due to complexity actually did The edge binding right on the dock. Highly recommended read more

I rarely write a review but I am so happy with my new hardwood floors I wanted everyone to know ! Making the choice was not an easy process for me. I brought many samples homes and asked for a lot of help from Mary ,Kate and Debbie they were so helpful and patient. The choice was made and the installation went smoothly and quickly. I am delighted with the result. Thanks so much to everyone. Dana read more

If you are looking for attentive & responsive customer service - DO NOT SHOP HERE - they are a little full of themselves! Perhaps my $3000+ job was not substantial enough for them to give me proper service. And, of course, they have lost all future business (& recommendations) for my subsequent carpeting needs. GO TO CITY CARPETS! See Avo or John if you want the attention & experience, selection & excellent installation that I have found with shopping at CITY CARPETS. (I even purchased the same carpet that I first chose here, but since I couldn't get good follow-up or service, I went to CITY CARPETS with my $3000.) Do the same & you will be very happy! read more

Nicole is sales in the absolute best! She took care of my hard to match carpet with the utmost professionalism and care. I truly appreciate this company- they go the extra mile. No other flooring company has ever treated me so well. Thank you again Nicole! read more

I love working with the women of Architectural Design! They have the most knowledgeable staff, are reliable and always willing to work with a challenge. The years of experience that I have had working with them (from personal projects to client based) has always left me with a lasting positive impression. read more

Thank you so much for making this easy! Architectural Design is the BEST! They have a wide selection of products. They are knowledgeable about chemical sensitivity and helped us find exactly the right flooring for our offices. I have referred several people their way and I always hear positive feedback. read more

Arch Designs is always my first choice for carpeting or referring others. The staff is very knowledgeable and friendly and I have found their prices to be very competitive. A great company and the owner is a gem as well. read more

Debbie the owner and her staff are extremely helpful and knowledgeable. Wide selection of samples to choose from. They are happy to help you choose a carpet or flooring if you are overwhelmed. They are always there to welcome you with a smile and kindness. Our installations and delivery of products were prompt and professional. Highly recommend. They did our home in San Rafael and other projects in San Francisco. Great prices. read more

After an annoying experience with another flooring place in San Rafael, I finally called the regional distributor of the tiles I wanted to buy, and he suggested I try this company. Run by women, maybe that was the difference. They got me exactly what I asked for and beat the other place by $3.00 sq. foot. No trying to up-sell me, no pressure. It was a small project, and it came out great. My general contractor had no problems installing the flooring. read more

I LOVE my carpet from here! I had a large downstairs living room type room that needed to be covered and didn't know where to start because the room was kind of uninviting. Debbie the owner helped ask me a lot of questions about how I want to use the space and looked at pictures of it and asked about colors, and came up with the PERFECT carpet that totally changed the whole room. The carpet is so nice, the room feel so good and different now, and it never would have occurred to me to even consider the carpet we ended up with. Great shop, everyone working there was really nice, will return! read more

I have been getting my flooring (carpet, hardwood and laminate) from ADC for at least 10 years. ADC is the best place to purchase all of the above. Their installation services are excellent. I read the review below re: the women that work here, and was shocked. They must have accidentally commented on the wrong business. The women here are AMAZING! They are so helpful, down to earth and friendly. They make my job so easy. I come in with a vague idea of what I am looking for, and they immediately pull out several options that are all great. All I have to do is pick one. The women are so considerate. I can tell them what my budget is, and they are always able to find me something I love, that also fits in my budget (which is often quite small). One other bonus, they always offer me good coffee when I come in. Feeling grateful for ADC! Thank you. read more

ADC is an outstanding resource for beautiful carpeting, at great value, with exceptional customer service. The staff really are trying to find you the best carpet value they can, and due to their volume, they really can and do deliver very high quality products with great value. Great choice. read more

I am updating my negative review...the owner, Deb has shown her commitment to her customers by calling me directly to explain what had gone awry and to apologize about my experience. In my book, this is what it's all about. Customer Service is key. Unfortunately my job timing has coincided with a few other untimely issues on ADC's end which left me where I am today. All better and my toilet is getting reinstalled asap! read more

Absolutely love this place. The reviews are true. Gorgeous selection of carpets. Super nice,really knowledgeable staff. No hard sell. They all went out of their way to find me an amazing carpet for my design client and then went above and beyond to get it . Thank you Debbie,Javier, and Kate. read more

I rarely write reviews but I wanted to share what a great experience we had working with Nicole, Mary and the team at ADC for our new carpets! The shop is small and you would't know it was there unless you were directed to it and we were, by our painter. The shop has an amazing array of great, high quality product for both carpet and area rugs and is in fact, used a lot by interior designers. We found the staff to be helpful, "hands on" and very responsive and in addition, the product and price were excellent. We saw the same carpet at two other local places and the pricing was nearly twice what ADC offered us. Now it did help that the one that we actually liked best was one that they keep in stock which helped keep the pricing low but still...nearly twice?? We also felt that their contract installation guy did a great job and it went very smoothly and quickly. Will definitely use again for rugs and carpets. read more

I just love that I can always trust Debbie and staff to find something perfectly beautiful and stay within my budget. Because I am not always in SF, they handle everything! No worries when you shop and buy from Architectural Design! read more

I haven't written many Yelp reviews but felt so strongly about my experience with Architectural Designs that I felt I needed to write them a review. As part of our remodel, we needed to replace the carpets in 5 bedrooms. I originally went to a big name carpet store but wasn't that impressed by the service, so I researched other places and found Architectural Designs. From the first minute I walked in there, I was greeted cheerfully and the staff spent over an hour with me figuring out what my options were based on my preference for something durable and easy to maintain with three children. Samples were ordered, arrived in a timely manner and after much hemming and hawing, my husband and I picked out a carpet that we really liked. Architectural Designs has the same prices as other stores, but their service is superior to any I have ever experienced! Only two rooms were ready for carpeting. Pretty much from the get go I didn't like the carpet....it was lighter than I thought it would be and seemed like it was going to show everything, not to mention it made my son's room look like a doctor's office! After deliberating for a bit, my husband and I decided to cut our losses and choose a different carpet. I feel SO lucky that I was working with Architectural Designs. They immediately set to work trying to minimize the cost to us. Debbie, the owner, used every resource, favor, and connection to try to get the restocking fee waived (and ultimately split it with us) and were so patient and understanding about our desire to change carpets. Debbie was adamant about minimizing the cost to us saying repeatedly "we want you to love your carpet!". Every step of the way, they have been supportive and helpful, and we now have newly installed carpet that we absolutely love. I am normally not a high maintenance person, so deciding to change the carpet was huge for me and made me feel very uncomfortable. But everyone at Architectural Designs totally put me at ease and again, made me feel comfortable with my decision because they really DO want you to love your carpet especially since it is something you will have to live with for years. I have no doubt that had I gone to another carpet place I would not have gotten this kind of service. The installers have been efficient and polite, and moved some very large heavy furniture to install the carpet in our master bedroom. I couldn't be more pleased with Architectural Designs and have already referred several of my friends to them. If you need new carpet, go to Architectural Designs and you will not be disappointed! read more

The absolute BEST!!!!!! Huge project.....3,000 square feet. From the beginning....ordering, scheduling and then installing....Sonja and her team were topnotch. Tony was the lead guy at my house. I can not express my amazement at how quickly and professionally they worked. read more

Love, love, love these ladies and the showroom! Recently remolded showroom fulfills every flooring need of my clients and myself. I have been working with ADC for over 10 years buying carpeting and flooring for my clients, my family and myself. Not once have I had an issue with their product or their service or install. They always help me find just the right carpeting, area rug or wood flooring for my very particular clients. If there is every an issue with something they are quick to resolve it and make it right. Their prices are very competitive with the other flooring vendors in San Rafael and I find them to be the best value for my clients and myself. I am working with them now on a large commercial carpeting project in San Francisco and they are ahead of schedule and the new carpeting is going in without a hitch and looking beautiful. I highly recommend visiting their showroom in San Rafael because you will find products you can't find anywhere else like beautiful rugs made out of recycled silk sarees, amazing!! read more

We had a very tight window in which to re-carpet our newly remodeled master bedroom and closet. Architectural Design folks not only helped us with a quick decision on materials, but had the carpet rushed from the mill in LA. The first roll of carpet came damaged, which sent us into a panic, but they had replacement carpet 'hot rushed' as well. They requested that their installer pick it up at the crack of dawn at it's arrival spot in the bay area and it was completely installed before noon on a Saturday morning keeping our timeline intact. Many thanks to Mary, Debbie and Sonja for the excellent personalized service and going the extra mile for us. We so appreciate their hard work and highly recommend them!!! read more

Architectural Design Carpets staff is knowledgable and easy to work with. They make certain you are getting what you need for your project. Their sample selections and catalogue files are large. Their scheduling is timely and their installations are excellent. They are the only flooring company I recommend to my clients. read more