Surreal experience! I recommend everyone trying Floatus out. I walked in and was greeted by Ari. She didn't ask my name but I'm not mentioning that because I thought it was rude. It was actually super professional. She was really friendly and informative about the how they do things in floatus. 9.75/10 on the customer service. Let's start with the experience, we were given a surplus of robes, towels, and a really nice bag. (No, you can't keep any of it.) Ari gave us an extra time to get ready for the sauna so we booked it for 45 minutes but she gave us 10 or 15 to get ready for the sauna. You can use the sauna either completely naked or with a swimsuit on. The sauna had YouTube and other programs and we enjoyed some nice relaxing amapiano music. The sauna went up to 145 degrees. I think some gym saunas go up to 165 but I wasn't complaining because I still sweat like a pig. PLUS we were in there for 45 minutes. There was a shower right outside the sauna for when we were done. They had shampoo, soap and conditioner which seemed really high quality. They smelled good too. After the shower, we robed up and met with Ari who led us to the floating pools. Super cool experience honestly. You're given these kind of head cushions and you just lean back and float. So the floating pools are kind of in a hole in a wall. There's lights in the water and also star looking lights in the ceiling. There's also relaxing music. Now the way you float is because it's salt water which Ari told us. Now I know this might be common sense but it stings so bad if the water gets in your eyes. I was in the floating pool, blind looking for the door to get out and find a towel. Lol! You can control all the lights and music. One gripe that I do have with that specific room is that I can clearly hear either someone getting phone calls and emails and also someone talking while we were in the pool. I don't think it was floatus employees but wow, those walls must be paper thin. The persons voice was so clear, I thought Ari was talking to us. When entering the pool, youre given 15 minutes to get acclimated, kinda like the sauna. Once the 15 minutes is up, all the lights and music stop so it feels like you're floating in space. You do have buttons on the wall that will turn the lights back on though. The water was the perfect temperature. Ten minutes before your time is up, the music will start back up...now I wish I could kinda know how much time I have left because I just like being in the know but that's apart of the experience. It's comforting but no, you won't fall asleep. Once you leave, you'll shower again to wash all the salt water off. Again, they have good shampoo, soap and conditioner. They also had body lotion which was good. Also once your time is up, the pool will go through a big filtering process to clean out whatever. There's a powdering room if you need it after the second shower. They also had free snacks and beverages available. 9/10 experience. Can't really blame floatus for the paper thin walls to another establishment but I have to take a point off because the saltwater got in my eye. I wouldn't recommend goggles because with might be unlikely but it was fun all in all. read more