Beware of the Bait and Switch
BUYER BEWARE - this is a bonafide, back in the day, BAIT and SWITCH!!!!
I never saw anything like the pictures displayed in the Groupon advertisement. No salt on the floor, no soothing deemed lights, nothing attached to the bucket of water for my feet - NOTHING!!!!!
You sit in a small cold room, similar to a basic waiting room. You're asked to remove your shoes and socks. A lady comes in and pours water into a bucket and tells you to let her know if the water is warm enough. The water becomes cold really quickly. There's nothing in the water except a sprinkle of maybe tea (???), not sure. However there is no aromatherapy of any kind. She then flips a switch and says something should be coming out of the wall, I'm thinking this is the salt, but nothing ever comes out - just an annoying humming sound. So I'm just sitting there in this ice cold room, with my feet in this now ice cold water, just waiting for my Groupon purchase to happened. At least 40 minutes pass by and she opens the door - doesn't say a word to me - at this point she's giving a couple a tour of the facility. I'm now waiting for my second portion of my purchase, which was a 30 minute Salt Box Session for One (the first portion of my purchase was a 30 minute Aromatherapy Foot Bath for one).
Back to my horrific adventure.
About 10 more minutes pass and she walks in and says, "hey, are you staying with us all day?". I explain that I didn't know what to expect with this particular portion of the purchase, but I'm not at all fond of my feet sitting in cold water. So I'll make a mental note to not purchase this again. I also notified her that she opened the door, never said a word to me in regards to next steps. I then ask, nevertheless, are we now going into another room for the Salt Box session? She says this experience was both the foot bath and the Salt Box session combined in one 30 minute session. I say "You must be kidding me.... the Groupon purchase stated "One 30 Minute Aromatherapy Foot Soak and One 30 Minute Salt Box Session for one person". The bottom line, I sat in this cold room, with my feet in this cold water, for 40 minutes, never saw even a speck of salt? Are you kidding me right now????"...
I ask her about the picture in the ad, explaining that's what "I" paid for, she responds, "oh no - that's another room and another cost". At this point, I just put on my shoes and socks and prepare to leave (remember she never told me next steps). To add "salt" to my wound, (pun intended) after I put my socks and shoes on and was heading out the door, she attempt's to hand me a 20% off coupon to use towards my next visit. LADY!!!! ARE YOU KIDDING ME RIGHT NOW????
Bottom line, BUYER BEWARE... read more