Walgreens, 50 Massachusetts Ave NE - This Walgreens branch is an excellent example of a practical…read morecity store. I always found everything I needed here, from food to toiletries and medications. The shop is clean, well organized, and the staff appear friendly and professional. A big advantage is its location near the station, making it easy to stop by quickly and take care of everything without losing time.

On the bottom level of Walgreens, this location gets a bad rap, but I appreciate it. It's spacious…read morewith all the necessities, including grab-n-go food. There's even a FedEx kiosk inside!

DENEEN was very nasty and distasteful out of her mouth !!! I pressed the button for her to open an…read moreaisle glass and spoke to her ignorant self and said "good afternoon" she looked and said "What you want, I'm tired hurry up" and I just walked in but wether I was in there 2 min or a hour YOU DO NOT TALK TO CUSTOMERS THAY WAY..... then I proceeded to say I don't want it I'll be calling corporate and she began to make slick comments very distasteful and ignorant and more..... it's really sad that our kind is very rude and nasty ALL THE TIME AND WONDER WHY PEOPLE JUDGE US..... she has really pissedme off for the day

Great People, but I can't tell CVS . . . . . Because to…read moreleave a person a positive review I have to download an app and then give CVS the right to sell my personal information to anyone they want any time they want. Seriously. CVS Corporate can't let me complement one of their people without giving them the right to sell my information Great people . . but on a corporate level the name is Completely Void of Service

Incompetent, poor work ethic, poor customer service and all encouraged by lack of management and…read moreaccountability. I came in at 1:20pm, one person at the counter with no line and the person at the pharmacy counter refused to wait on me rudely telling me it's lunchtime... the manager/pharmacist witnessed this and just shrugged his shoulders. Lunch is 1:30-2:00pm. TRIFLING!!!

This CVS is one of the worst. They don't answer the phone when people are calling and once they do…read moreanswer you will or placed on hold for hours. It is very disappointing that a CVS is located in an underrepresents neighborhood where there are already multiple disparities and access to food and healthcare services. And when you try to get what you need the services are sub par. They don't have certain medicines, things have to be ordered causing a delay in you taking your medicine. CVS needs to do better with ensuring everyone received the appropriate services no matter what CVS branch you are visiting.

I had one of the worst shopping experiences at CVS on my last visit. I was there early in the…read moremorning so it wasn't busy yet. I was there at about 8:40 and I was doing some shopping while waiting for the pharmacy to open at 9am. I had trouble locating an item and asked the cashier up front for help. She was new and wasn't familiar. I asked if there was anyone else available to help. I was then led to a young man who was on his cellphone leaned over the portable AC unit. He was dressed in a dirty white t-shirt and jeans. He was so unprofessional I would never have assumed he worked there. Instead of getting off his phone and helping me find the item he told me to go back to the aisle I had already looked. Eventually, I as able to locate the item on my own but it was locked. I pushed the service button 3 times over a 5 minute time period and didn't get any help. When I went back towards the front, the cashier was occupied. I went back to the same young man and asked him if he had a key and was told by him that only the cashier has it. I waited another 5 minutes and eventually the young man came with the key. I was finally able to get the item I was needing. I purchased the item and then went to wait for the pharmacy to open. The pharmacy opened almost 10 minutes late. The pharmacy staff arrived late and didn't even offer an apology for the inconvenience. The service in this particular store has gone from bad to worse. I plan to change to a different parmacy company all together. I feel the CVS staff at multiple branches could really use some additional training on customer etiquette.

Bought $116 worth of Halloween decor. Kept everything except 1 defective $16 item not functioning…read more They refused to refund the 1 item with a receipt and were cold, unprofessional, apathetic, rude as well as condescending, "well did you try a battery?" ( that line of interrogation). Shopped here 28 years, a downhill slide to literally combative verbally with customers. It's as if they are incensed to be asked a question. Of course receipt in hand, item, payment method, I was friendly( kept all other items). Zero resolution, maddening nightmare CVS 12th Street SE DC!

Not willing to fill my Rx without purchasing $30 of extra merchandise that I did not need and…read morewasn't in my budget. This system is messed up, for pharmacies and customers but getting less than 24 hours notice that I needed to have my Rx switched to a new business isn't best practice for customer satisfaction or the health of the patient either. Maybe if they sold things I need (milk, produce, peanut butter...) I could do the $30... but I don't need $30 of lozenges and Knick knacks. Side note: I really hope we vote in some people in that will fix the mess insurance companies, big pharmacies like CVS, and others have made of our medical system.

I LOVE Grubbs. They are so great with vaccines. Especially with kids. We go there at least once a…read moreyear for shots.

There seemed to be a staffing shortage as only one worker. TheSelf Checkout seemed to have an issue…read morewith recognizing some customers rewards. The coupon kiosk was out of order so unfortunately this quick resolve was not an option. Despite pressing the help button, one staff walked to the back after holding a 5mins convo with another customer yet ignored those at the self checkout awaiting help.

My only negative public review and I would give 0 stars if possible. Staff treated me like I was an…read moreidiot and was completely unwilling to attempt to help/remedy the situation. Nobody at the store at 10:30am on Tuesday 3/31/26 knew how to process an OTC credit and nobody was willing to try to figure out how. I've used the OTC credit at this store many times before and they refused to call the CVS a few blocks away that I told them just processed an OTC credit for me an hour before. The pharmacist wouldn't even share his name with me when I asked.

Complete waste of time. First they say they don't have my prescription and have to come back the…read morenext week. The following week when I return, they make me wait 30mins for them to give me the wrong prescription. Lastly, I want to transfer the prescription to another pharmacy they don't answer the phone in order to confirm the order. Unacceptable.

My loved one pharmacy closed and they transferred him to here on or before Feb 7, 2025. Two weeks…read morebefore his regular nurse left on vacation they called many times and kept getting different answers. I tried calling the next day when all medicine was not delivered as they said it would be. No one answered or returned my call, so I went there in person. They seemed very unorganized. I have called more than 4 times and they have never picked up or returned my call. Today the nurse called with me on the line and once I had began to speak, Angela was very rude and unprofessional. When I had asked why she had not returned a call, she would not answer that question and began to talked over me. Who is in charge of this place and how can you reach them ? It is an unkept up business and run down. It looks like it is going out of business and the employees act like they don't truly care. My loved one has been without his medicine for almost 2 weeks. I am done with them and will transfer all prescriptions out! If you are considering going here, think twice!

As a contracted shopper for Uber Shop & Deliver, and Instacart, I frequently visit your store at…read more1201 First Street NE in Washington, D.C. I must commend Valencia and Ursula for their exceptional customer service. They consistently demonstrate professionalism, efficiency, and cheerfulness, which greatly enhances the overall shopping experience.

Not one of the best locations. The store was empty and security was tight. Price was mismarked for…read morethe drink. He was kind enough to correct the price for me. Not one of the stronger Harris Teeter locations I've been to. The store felt empty in a way that was a little off-putting, and the security presence was notably tight -- more so than you'd typically expect for a grocery store, which sets an uncomfortable tone before you even start shopping. There was also a pricing discrepancy on a drink at checkout, where the shelf price and the register price didn't match. To his credit, the staff member was kind enough to correct it without any pushback, which I appreciated. That kind of customer service saves the visit from being a total loss. Harris Teeter has better locations in the area -- this one just isn't it for me

Very clean location and was easy to navigate. No issues with use of my rewards redemption. Self…read moreCheckout a breeze.

The pharmacist today was extremely rude! Won't be back. I was waiting in line for a prescription…read moreand she told me that I would have to go stand in the pick up line to be helped. While I was waiting in the first line, a huge line formed in the pick up area (mind you, when I got in line NO ONE was there). Then when I explained what was happening she walked away and started helping the other line. So nasty!