Great customer service and caring. It was different here at first not being able to visit a store…read more The staff makes it easy to decide on products by taking time with you to explain options and pricing. Thank you

Great prices, reliable service and fast delivery. What else…read morecan I ask for? A+++++++++

Customer Service was courteous, responsive about items needed & clear about their costs. Delivery…read morewas promptly in the morning of next the business day.

April 2026 Update: Despite my explicit decision in December 2025 to discontinue working with Ron…read moreAndrews, the company faxed a supply order to my physician in March. This unwelcome reinsertion into my CPAP care confirmed my earlier concerns about professionalism and patient care, and reminded me of the negative impact their conduct had on my health.

LOVE this shop!! I passed but it a few times since moving to Marin a few months ago, and it caught…read moremy eye. The other day when I was lunching at Everest Curry House (amazing Nepalese food!!), I decided this is the day I need to go check out Sustainable Exchange. This store is all the good feels. Many natural materials and fabrics, beautiful artisan style soaps sans heavy perfumes or dyes, scrubby brushes for your dishes, face, and body, and just a plethora of great things for your home, or as gifts. I bought two long handled brushes for body scrubbing, some incense, a mushroom cocoa packet, and a face scrubber. And, the gentleman working (maybe the owner?) was so friendly and personable. Will definitely be frequenting this shop!

I was so heartbroken to hear that Solstice Mercantile in Fairfax, my favorite zero waste store, had…read moreclosed :( but Sustainable Exchange is a great solution in its stead. I love that they carry Griffin Remedy products. An all-organic SF-founded company that makes beautiful bath products to fill all my glass jars? Awesome. Their formulations are simply the best. Sustainable Exchange also has an excellent selection of zero waste cleaning tools and an array of cute gifts and local artisanal items. Browsing is like a little adventure because there are so many things to see arranged all over the store. Do you need lip balm? Food? Kaftans? Coconut fibre sponges? Flouride-free toothpaste? Dish soap? Chocolate? Bar soap? Honey? Marin themed things? Essential oils? Honestly if you need something random, it's worth checking to see whether Sustainable Exchange carries the zero waste organic version of it!

They stock or can obtain all my medical needs and at…read more reasonable prices.Service is honest, of quality and personal. I could not recommend them more! Clay Novato

"Excellent experience at Golden Years! They have a fantastic selection of senior equipment and the…read morehighest quality products in Marin. The staff is friendly, patient, and very professional. If you need medical supplies in San Rafael, this is the place to go."

I've been meaning to leave this review. There was an issue with my order about a week ago and they…read morewent above and beyond to fix it. I highly recommend velvet fog. 10/10 customer service!

Velvet Fog is my go to for Service, value, selection. I highly recommend this business!read more

On time it was easy to order over the phone and it was delivered right on time and a very gracious…read moreway paperwork money transfer. Everything was smooth as silk..

I was really swindled. I called and asked to reorder the same chewable I've ordered from them on…read moremany occasions. My usual order is for 10 mg THC. The woman said no problem however we don't have that flavor I'll have to switch it to a different flavor. I said no problem, they delivered the product, it was a revised flavor but both packets were only 5 mg each. I called and explained the error and ask for them to exchange it. That response was no deal, we can't take back any products. I said you don't need to take it back just exchange it for my normal order of 10 mg. They refused and actually told me all I had to do was take two gummies instead of one. Fine, then refund half my money. Again no deal. There are lots of other delivery cannabis companies in this area, I will never use them again and suggest you don't either.

Great customer service! They delivered to my home way out of their usual route- to come to a west…read moreMarin where I live in Inverness because of their compassionate listening to my need in the moment! The woman who delivered was calm and friendly and the product , " Kind Drops" by Clarity were great in calming my mind and helping me to relax!

Great and compassionate staff. Extremely knowledgeable. Fast delivery and large product selection.read more

I "inherited" a relationship with Lauren from the former owner of my business over 3 years ago…read more Definitely a hidden asset in the purchase! Lauren's prices are competitive with large companies, and the quality of the work is outstanding. I've never had any issues with the embroidery. The one time I had a product issue with a shirt (sizing was off), she replaced it immediately and without question. Her customer service is second to none. When I needed something new, she helped me find options, then brought in samples so we could be confident in our order.

Lauren is absolutely wonderful! We have been working with Lauren for 30 years and only use her…read morebusiness for our painters gear! She has top quality prints and fast efficient delivery. We get low on our t-shirts every couple of months and Lauren is ALWAYS so accommodating and makes the process so easy for us as we area fast paced industry. We trust Lauren completely with our orders she always knows best. Thanks Lauren!