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Sustainable Exchange

5.0 (20 reviews)
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Updated 2 months ago

Services - Sustainable Exchange

Gift shops

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Kari E.

So many great things! Novato and Marin themed clothing, shampoo bars, and LOOK at the price on that honey!!! What a deal! A perfect spot to shop for Christmas gifts, for others or yourself. ;) I also love that they have allowed a Novato high student to set up a community pantry in front of their store. This is exactly the kind of business you want to be supporting right now. Buying local is always important, but now more than ever.

Katie B.

If you try to shop local, sustainable, and are health-conscious this is a great store to shop at. The owner let me know that he makes a lot of the products himself (skincare, bubble bath, etc.) and tries to keep 50% of all inventory local, within about 10 miles if I remember correctly. If you're in need of natural candles, skin care, sustainable scrubbers, or even a Novato t-shirt you can find it here. There's also a stand outside where you can take or leave food so please spread the word if you know anyone in need or want to clean your pantry of packaged goods.

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9 months ago

Helpful 6
Thanks 1
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10 months ago

Helpful 1
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5 months ago

Delightful service and a wonderful array of products. Great addition to 4th st. Try it out.

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2 years ago

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1 year ago

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5 years ago

Helpful 4
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1 year ago

Extra friendly service. Tons of exciting products! Looking forward to help reduce waste.

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5 years ago

Helpful 5
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4 years ago

Helpful 3
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3 years ago

Helpful 2
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3 years ago

Helpful 2
Thanks 1
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3 years ago

Helpful 1
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5 years ago

Helpful 2
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6 years ago

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Dan M.

Helpful 1
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7 years ago

Helpful 1
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6 years ago

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7 years ago

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5 years ago

This is a wonderful store with a great staff. They are very community oriented and truly work hard at being safe and giving back.

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7 years ago

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7 years ago

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Review Highlights - Sustainable Exchange

I passed but it a few times since moving to Marin a few months ago, and it caught my eye.

Mentioned in 3 reviews

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Namaste

Namaste

5.0(15 reviews)
0.0 mi
$$

This place is the reason for living there's a calm effect and serenity to it when you walk in…read more Nobody knows how to say the lady's name so I'm just going to say mz Lady N. She can tell you her name 20 times and you still will not remember her name. Family owned and multitude of different varieties of items. education and what's going on with the items that are for sale and vendors can come in as well to do consignments so there's a large vast amount of a lot of different items. Lady N does restringing for jewelry bracelets necklaces as well tennis racket restringing. I got a couple of necklaces done that I haven't been able to where cuz they were broken. Now I got a bring her some more to do.

The owners of this shop go above and beyond for their customers. I've truly never known a shop like…read morethis one, and I have so much gratitude. We came in to this shop some months ago looking for a very specific incense, which is difficult (if not impossible) to find here in the US. The shop owner said she would be travelling to Nepal in a few months and would look for this particular incense at the grand market (she indicated that every kind of incense could be found there). I left my phone number with her and, quite frankly, did not expect to hear back. I WAS SO WRONG! She called me back exactly as she had promised upon returning to the US to let me know that she found the incense and had 10 boxes set aside for me. I was so blown away that she remembered and thought to call me. Of course, I bought all her stock in this incense because who knows when we would ever find it again! In case you're wondering, the incense is called Aparajita. It is the scent that the Beatles burned during their recording sessions beginning with the Revolver album. And, no, I don't believe they have any left, because we cleaned them out. :) LOL Also, I learned that in some cases the FDA won't sign off on some imports due to ingredients that have not been approved. I can only speculate why this incense is so hard to find here, but I do wonder if it has something to do with that. Regardless, as Beatles fans and as we carefully attempt to recreate "the vibe" of that recording sesh, we are eternally grateful that this shop assisted us with this search. A million thank yous!!!

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Namaste
Namaste
Namaste

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Folio - And now, she shops...

Folio

4.1(21 reviews)
2.6 mi

I found their items really cute and unique, which makes this even more disappointing…read more Unfortunately, the staff was very rude and unwelcoming during my visit. One of the women working there made us especially uncomfortable--she kept following us around and watching us as if we were stealing. There was no smile, no greeting, and overall just a very unfriendly atmosphere. When I mentioned at the end that a more welcoming attitude toward customers would go a long way, she seemed completely indifferent. Update: The experience got worse--the staff didn't even bother to properly wrap a candle, and by the time I got home, it was already broken. After reading other reviews on Yelp, I realized this doesn't seem like a one-off situation. Many others have had similar experiences, which makes it seem like this kind of unwelcoming behavior is a pattern.

I rarely write reviews anymore unless a business warrants one through exceptional service or the…read morepolar opposite of that. Folio falls in the latter category. We live in the neighborhood and love supporting our local businesses, but the few times I have been in this store left me wondering why I even try supporting a business that clearly doesn't want me shopping there. Today was the last time I will ever step foot in this store again. No greeting, just a hand reaching for the merchandise I was trying to buy. No thank you, either. Seriously, why have a shop if you can't be bothered offering any kind of basic customer service? People wonder why brick and mortar stores are dying...well, this is the reason.

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Folio
Folio - Broken candle

Broken candle

Folio - Birth announcements

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Birth announcements

Marin Hobby & Gift

Marin Hobby & Gift

4.4(25 reviews)
1.3 mi
$$

If you live in the Marin County, this is the place to go if you need a legit RC Car, not like the…read moreones you get at target, these cars are better. My boyfriend and I found this nice little shop when we were in the area and wanted to see what kind of RC Cars this place had. The guy working there Brian was such a great guy to talk to. They talked about the different types of RC cars there was. There are drift cars, monster trucks, buggies, crawlers... the list goes on. We were in there for maybe an hour or so just talking. Brian was such a gem, that 5 years later we go back and have built a wonderful friendship with him, he had become our older brother. Brian is that type of person who will not just sell you an RC car, but he will sell you one that suits you. If you had a car in mind and he does not have it in stock, he is willing to order it and he will make sure he orders you the best one. Brian also fixes RC cars if something is broken or if you have no idea why it isn't working. He will give you a quote before actually fixing it and if the price is good with you, he will start the fixing processes. He is not the type of sell you useless cars, he tries his best to order the best. He does sell more then just RC cars. Just go check him out and see what he has to offer. He also has model cars that you can build. He has a few trains and tracks. He has a lot of paints for the models and other things. Brian is great.

Great little shop if you're into model building. I was able…read moreto find the Tamaya spray paint for my model. The owner was gracious enough to stay open for a little bit so I can come by and pick it up. Support your local business. Thank you!

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Marin Hobby & Gift
Marin Hobby & Gift
Marin Hobby & Gift

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Chase Ace Hardware Garden & Gift

Chase Ace Hardware Garden & Gift

4.3(69 reviews)
0.4 mi
$$

My old rear yard garden hose was cracking and started to leak. I wanted to get a Craftsman 75'…read morepremium heavy duty rubber garden hose, which I had in front of the house and it has performed flawlessly. But with the demise of Sears, I had to do some researching to find out who sold it in the area. The only retailer that sold it was Ace Hardware, but the only stores that carried it were about 30 miles north or south of my house. With traffic in consideration, I decided to get it at Chase Ace. It's located on the edge of Downtown San Rafael. Driving up to it, this was one of the largest Ace Hardware's that I've been to and it has its own parking lot for about 15 cars. Seeing the garden supplies out front, I went into the building looking for my hose. I asked the worker at the door about garden hoses and she said it was located at the building at the opposite end. I was able to check out all the nice plants they had outside leading to the other building. After I entered, I saw the hoses three aisles in. Brought it to the counter, paid and I was on my way. Very nice, clean and bright store. The shelves all appeared to be well stocked. Workers were friendly. Wished Chase Ace was closer to where I lived.

I intentionally called my local Ace to shop local and support them…read more I had questions about purchasing a barbecue before Christmas but for delivery after the holiday. The man who answered the phone was very polite and asked me to hold while he found someone who could answer my questions. I overhead heard him tell a colleague the nature of my question and "do you want to speak to her?" to which I heard "Not really." I hung up. Guess I won't be taking my business there.

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Chase Ace Hardware Garden & Gift
Chase Ace Hardware Garden & Gift
Chase Ace Hardware Garden & Gift - Very cool looking!

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Very cool looking!

Sustainable Exchange - giftshops - Updated May 2026

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