Shout out to Japhed. He fixed my iPhone. The store is in a very convenient location in downtown…read moreIssaquah next to Mack''s dim sum. Love this store. Thanks!

Got there ...ask ahead of time if they could help me ... totally had no help ... useless driveread more

Great experience, having a computer problem it's the only place to go. Might not be the cheapest…read morebut they're the best

These guys do very quick and excellent work. They definitely came through and saved the day.read more

I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

They are deeply knowledgeable and very generous with their information. Helped me understand what…read morehappened and how to avoid it in the future.

They always took a long time to get stuff done, overcharged you, and often the problem wouldn't be…read moreresolved. I tried to get in touch with them a couple months ago to get my PC fixed anyways and couldn't even get a call back despite leaving several messages and someone responding here on Yelp saying they'd be in touch with me after I left a question asking if this place was still open. Guess what didn't happen? Anyways, One Hour Device Repair is great, I ended up going to them and they were fast, reasonable, and did the job right the first time.

My husband and I will NOT be going back to PC Fix. The person we dealt with was rude and does not…read moreknow the meaning of customer service. Our computer was in the shop for several days with no word from PC Fix. After 4 days I called the shop to check on the status of our computer and was told in a snotty voice that " I had been texted". The text was sent minutes before I called and I had not seen it. The service is terrible and the prices are high. I suggest you find another shop for your computer needs.

Quickly removed all traces of a breach on a personal laptop. Excellent communication through the…read moreprocess. I traveled from Tacoma due to excellent reviews and was not disappointed.

They did a great job putting together a literal basket case laptop I brought in. Service was…read morefriendly, communication was adequate. I would recommend them for all your laptop issues.

I had a dead flash drive (would not respond to any computer that it was inserted into) and took it…read moreto Dave, requesting that he recover the files from it. BTW: Make sure to check your junk/spam email for the ticket number. First, he was so quick! I dropped it off on a Wednesday and by Thursday around noon he notified me that he was able to recover all my files. I was beyond ecstatic. He is very knowledgeable and trustworthy, and if this were to happen to any of my friends/family members, I would immediately refer them to Dave. Truly cannot express how great of a service this was. 10/10

We are very happy with the service we received from Dave. We had some old drives from an obscure…read moretype of RAID system and he was able to recover all the data. Great communication and speedy service.

Quick and efficient service without an appointment. He replaced a cracked camera lens and screen…read moreprotector on an iPhone 13 for a reasonable price... within an hour as promised.

Had an emergency phone screen replacement for my girlfriend's Samsung S25+ after it dropped on…read moreconcrete and cracked. Cost $330 for the repair. After replacement my girlfriend and I started noticing condensation both front and back camera lenses that eventually led to the phone randomly turning off. Tried troubleshooting but unable to turn phone on. Took it to another third party phone repair shop for diagnosis and was told whoever did the replacement left the inside messy and the screen connection was loose. The repair guy was able to bring the phone back to life during diagnosis but the screen was flickering. He recommended to take it back to where it was originally repaired. Drove back to Redmond and explained the situation. Employee said it will be about 2 hours to take a look and will call/text when ready. Okay cool. So we waited 2 hours and when we came back and he asked did you receive a text. I said it was already the 2 hour mark... The one hour device repair guy then explained the screen connection is corroded and proceeded to show a picture on his phone of the corrosion. He suggested we must've dropped it in water. So now I'm thinking, how can a connection be corroded internally if this phone is water resistant and the phone had these problems AFTER the repair? Even so, we NEVER exposed it directly to any source of liquid since the time of initial repair. Even if we did, shouldn't it NOT have this issue anyway? Also we NEVER received any document or signed anything acknowledging of any potential risks after repair. I asked the repair guy what are our options. He said he can order the screen replacement and have it done on Wednesday. I asked him if this was going to be charged. He said yes. I said no. He said call the number for "headquarters". I called and no one picked up. We left and on the drive home the number from "headquarters" calls us. I explained the situation again to "headquarters" guy and asked for what are our options. He said we'd have to pay $309. I said no. He said let me place you on hold and call the repair guy in Redmond. We waited on hold for a bit. He comes back and says the corrosion is from water damage. I'm thinking what is this guy trying to imply? We continued to have a back and forth until he relents and says I can do it for $209. I said no thanks. That is literally the cost of a replacement phone adding both repair costs. Honestly I was livid after this conversation. Not only was there zero accountability from their end, but they tried to shift blame on the customer for using their phone normally. TLDR: Please make sure you are aware the risks of getting anything repaired from this business. It might make more sense buying a replacement instead.

Expectations exceeded! from initial contact, through getting up and running, communication have…read morebeen excellent. Thank you, Tracy for always answering all my calls and emails and getting us running smoothly. Highly recommend Tech Payments for all your credit card processing needs. Precision Performance Auto-Tire Store

Tracy did fantastic job for my business! Quick and good for my clients. And also he's available…read moreand responding fast to all my questions and fix everything I asked! 100% recommend it!!!

Look what finally came in the mail from Costco via UPS... The Hisense dehumidifier for my Basement…read more. I ordered it a month ago .... We desperately need it to keep the mucky odor at bay , during the long winters here in NE Ohio ... Feels like Christmas No Thanks to Costco online Customer Service with Billions in sales all over the globe Namaste

I purchased a Lenovo Slim 7 Pro X from Costco. Within the first year it needed manufacture service…read morefor a faulty motherboard. Then during the Costco Concierge Warranty the same problem reappeared. I attempted to file a claim. What a mess, it required 7 pictures of the laptop sent back to them in 7 individual emails. They indicated the pictures were not clear enough or shadowed so needed to do it all over again. Then again for a third time. In my opinion, Costco Concierge is intentionally making it hard for customers to file claims. I was unable to get the claim successfully approved because of the picture requirement. Durning that time Costco Concierge expired however the Allstate extended coverage kicked in. That only took one call and a shipping label arrived. So in short, service from the manufacturer warranty was easy and so was Allstate. Costco Concierge was a mess and I think it is by design.