They were so nice and easy to work with. I was kept updated on the progress twice a week. My car…read morewas ready before promised. The cherry on top? They cleaned my car, not a dog hair in site!!

I live in Allen Park. I drove all the way out to Woodhaven to get an estimate from them ones out…read morethere. They told me I had to come back on Monday because I had to make an appointment it was Tuesday and I felt that if you're doing so well that you can send me away then I'll go somewhere else.

The manager Sharita is very unprofessional and confrontational. The work the guys do is good, but…read morenot worth what you have to go through with the manager if there is an issue. She will not take accountability or have any interest in speaking to you. She will tell you to Google the issue--not professional at all. Go somewhere else if your insurance lets you!!

Definitely recommend this place! I had to take my car in for some body damage. My car looks even…read morebetter now than when I bought it! Not only did they touch up my rust, Gerber was also generous enough to pay for my rental for the week while they fixed my car! Got my car back to before before the expected date too! 10/10

I walked in to statewide collision today and was greeted by the owner Mark and his wife, Julie…read more They were professional, friendly, and the workmanship exceeded my expectations. I hope I'll never need repairs, but if I do, I will definitely be going back to Statewide Collision. Thank you so much for treating me like family

Fantastic service! Mark is the owner and he is awesome ! He is responsive, prices are reasonable,…read morereliable, honest and gives you all the information you need to know about your car! Statewide is the place to go for minor chips, scratches or repairs after a car accident. Highly highly recommend Statewide!

Tom's Collision is not worth the anxiety and aggravation. Even though they did a decent job on the…read morebody work of my 2018 Ford Fusion, they did not finish the engine in over 14 weeks! I have no doubt it would have been longer had I not stopped by in person and told Chris I would be there on Friday, July 11, to pick up my car, whether I drive it out or tow it out. I had AAA and another collision shop standing by. In March, right after my accident, Chris asked me what I would be willing to pay to have my car fixed. I gave him a figure, and he underbid that. (I did not have collision on my insurance at the time.) He asked for 80% up front and I paid it. He promised to have my car done by the end of April. He was making my car a priority. I was healing sprained hands and didn't go back to work until May 12. On May 9, Chris said the parts were painted but still had to be assembled. Give him one more week and he'd cover the cost of the car rental, which sounded generous, but then all the delays and deception began. It was one excuse after another. Tuesday, July 8, when I stopped in, I demanded to see my car before I left. It was buried behind a row of other cars in his lot. The hood was one piece (the damage had all been on the passenger side front), but there was no grill or headlights. It didn't look like much was done and I wondered how he was going to finish this by Friday. Of course, he didn't. He found a broken part behind the radiator and had to order it from Fords. Monday he would take it to Quick Lane for a front-end alignment. The Quick Lane mechanics found a broken control arm on the passenger side that Chris had not noticed! I paid $1,000 for the control arm and the alignment. I picked up my car at Quick Lane to find there was no AC! In this heat? Are you kidding me? I drove to Tom's Collision to collect the promised reimbursement for the last month of car rentals (8 weeks!), which he honored. Could I bring it back when I have a couple hours? No! He had 14 weeks and didn't get it done! I took it to Gorno Ford to fix the AC and paid again for these parts and services I paid to Chris up front in March. Meanwhile, I was back at Enterprise renting a car. Chris reimbursed me for the AC, but not without resistance. I thought maybe my first mistake was not checking reviews on Google before I accepted Chris's offer. Boy was I right! There are 50 reviews out here, and most of them are 1 star. He delays and deceives all of his customers and thinks he's doing us all a favor! He told me once, "My problem is I have too big a heart." Is this man living in the real world? What customers want is for a company to do their job with excellence in a timely manner and charge a fair price, not pity and the semblance of charity. When I picked up my car from Gorno's this afternoon and stopped in Tom's Collision for reimbursement for the 9th week of car rental and the AC Chris never finished, he started showing his true colors. He resisted. I demanded. He finally gave me a check for the AC but refused the car rental. He said, "I'm not the one who crashed my car!" There it is, Folks. Take your business elsewhere for your own peace of mind and for a job well done. Tom's Collision cannot provide that. And if Lyon's Towing recommends Tom's Collision, like they did to me, tell them, "Shame on you!"

Great experience out of a bad situation. It's never good when you have to spend money on auto…read morerepairs but the experience working with Chris at Tom's collision was all that you would hope for. Great work, a fraction of the cost of their nearby competitor and very personable experience beginning to end. All the reasons to support local Mom and Pop shops.

Service was quick and direct. I am mainly impressed with…read morethe initial meeting between myself and the service team. Even though I own a ford flex they were happy to help! On top of that they offered rental services, and free shuttles home. When I asked how long it may take, he said he could have it done the next day. Minor things for sure but still I was so impressed with the way I was treated! So respectful and nice! I have never been treated so well by any dealership. Regardless of the price, I will always return to Southgate Lincoln in a heartbeat for all my service needs! Now to buy a new Lincoln and we will be good to go! Thank you again!

The current used car pre owned salesman at southgate lincoln is a bad salesperson. I have done…read morebusiness with the dealership for years but the salesperson I had interacted with today was trying to protect his $150 commission as I was spending my $30,000 on a used car purchase. He asked me to go somewhere else as he refused to counter offer my offer on a $30,000 purchase. He told me to leave his presence and go somewhere else. I was appalled. Today is November 23, 2025

Great service and very friendly employees. They worked closely with me throughout the repairs to…read moreclarify what services I might need, and were always helpful in suggesting good solutions. However I unfortunately cannot recommend their paint shop services, at least not judging from my personal experience. My Chevy Camaro ZL1 had a damaged door that needed a repaint. MVS repainted the entire side, and it looked fine to my untrained eyes when I got the car back. However when I went on to sell the car about a month later, my local Chevy dealer took a closer look and pointed out several defects in the paint where MVS had worked on the car. The work was described, in their words, as "sub-par and low quality". After having them pointed out by the Chevy professional, I could actually feel several bumps of "runny paint" and granules across the body. After an official appraisal, the end result was that MVS' paint job had reduced the value of my car with $2,000-2,500 from its original resale value of approx. $43,000. Now keep in mind that this is just one person's experience. It might be that I was simply an unlucky customer, and I'd hate to have a negative impact on MVS' reputation if it's undeserved. However it is what happened, and I have to be honest about that no matter how friendly the MVS staff is. I advise future customers to have any paint job double-checked by an independent professional before accepting the car back. I should also point out that the promised date of completion was delayed several times until finally, about a month after the original date I think, my car was finished. I do understand that delays happen, but I would prefer being able to trust the dates given nonetheless. This was especially important considering I live in Oklahoma, and needed to get back. However I stayed at a friend's and worked from my lap top, so things worked out for the most part. Thank you for a great attitude and customer service, and good luck with your future business. (I was uncertain on whether to give two or three stars. While their customer treatment and attitude were both excellent, the quality of their work led to a significant monetary loss on my part. As it is ultimately the quality of their services that decides whether or not you want to use them, I've decided to rate them based on that primarily, hence the two stars.)

Lease plan referred me here and I can say they do great work. I highly recommend them for their…read moreprofessional attitude and quality work.

Unprofessional, unethical, I question their integrity…read more Online buyer from NY. Was in a text conversation with Bryan, asked him the three questions I had already emailed twice to two other people. Temp plate? Total cash price with fees? Warranty? No warranty? With 2017 and only 8k? What if the engine blows on the way home to NY? We can add a 3mo/4k warranty for $399. Ok, all is good, sent drivers license pictures when he asked and was moving forward. Next day he says what's next? I said we are waiting on you! You tell me what's next. Send me the info, we wire the money. A bit later would you want to do a deposit; I have another sales guy working on selling the car? No. We will pay in full. Why bother with a deposit? He sends the info, we wire the money, and we sent him the confirmation so he knows it's solid, and a few hours later he says....bad news, the car sold to the other person. Like.....hello?? We sent you the full money! And the confirmation that it was sent! If you still didn't believe it, well then call the bank! Or if you need a "refundable deposit" then say so! He said, we will overnight a check back to you immediately. I called the next day to confirm that because we are trying to buy another car now and need that money. I called with a minimum of two business hours left that day, left two voicemails, one with each person in accounting and neither of them called me back on that business day, nor yet at 11 the next business day and we have not seen our money returned yet. Since it was the holiday in between, I don't expect the check to show up until today, but if it doesn't and they are not even courteous enough to call me and confirm my ,money transaction being sent back to me minute by minute and hour by hour like I did for them when I sent it, then they are exactly as my opening line says. Because they don't walk the talk that they require of myself, their supposed to be client, but....who would want to be their client or trust their integrity after the treatment they just gave me?

Joe Giancana is completely unprofessional and tries to act like he is king of the world and scares…read moreyou because hes been in the business "40 years". We bought a truck from him and a week later the engine light came on and it needs over $21k worth of repairs and they wont do anything about it except claim how we were going to fix the truck was illegal and hopefully i have a good lawyer. DO NOT GO HERE.

2018-present date: THIS REVIEW IS BASED ON THE NEW OWNERSHIP!!…read more I've taken my car into this shop for major and minor problems. I came to trust the owner as his expertise in collision is something that only comes with years of experience. Major Problem: When my G6 got hit, I thought I was fucked; being in school and needing my car on a daily, to my surprise it was fixed within a week and my life was back to normal. Minor problem: My G6 oil bolt was stuck after a random shop gave me an oil change and forgot to lube it. Every shop I approached to get a new oil change after that wouldn't dare to touch the bolt. I brought it to this shop, the owner laughed and told me to come back in 2hrs. I come back, my car had a new bolt with new oil and no further problems couldn't be any happier!!! (Even Belle tire said no to me) I will definitely be coming back here in the future because this place never says no to solving a car problem, they take problems head on and never take advantage of the customer! P.S Steve is a very fair guy and only wants what's best for his customers. With car collision people want you to tell them what the problem is without digging in, I assure you, you will be taken care of just be patient!!

Best shop around! They do honest business and fantastic work. I brought my 2006 GMC Sierra truck…read morein for a full repaint. All of the factory clear coat was coming off. Abe and his team did an incredible job! The finish is flawless, and the color match is absolutely perfect. They also did a great job replacing both of my rusted-out fenders. My truck looks brand new again! The quality of the workmanship is truly exceptional, and the price was very fair. If I ever need vehicle body work done, I will go back to the Collision Shop on Allen Road in Brownstown.

Dependable Honest Helpful Understanding Affordable A-1 Quality Customer service = Excellent…read more... I could tell you the GREAT Experience I had with Doug ...... You have to come by and drop your keys off and find out for yourself what a Great establishment you just had fix your vehicle! Thank you Doug!

Doug is a very honest man and great to do business with. You won't find a more honest businessman…read more High quality work, no surprises couldn't be happier with the repairs on my F250. This business gets A1 ratings and earns my business for a lifetime. I received 5 quotes from other body shops around town no one comes close. No swirl marks high gloss with top rated clear coat applied. I understand why his lot is full of customers. Doug does what he says!!!!!