Overall, I had a very positive experience purchasing my 2023 Hyundai Kona this past weekend. Was in…read morethe market for one, saw one I liked on Carfax for what I considered to be a super-competitive price, made an appointment to see it on Saturday. My salesman Albert was friendly, professional, and never made me feel rushed. He even took the time to drive me to my bank so I could pick up a cashier's check to pay for it in full, which I really appreciated. Once I returned, the finance department had everything ready, and the paperwork was completed efficiently. From the start of my appointment to driving off the lot was just under two hours, making the buying process much smoother than I expected. The reason I'm giving four stars instead of five is the pricing structure. The advertised price was very competitive, but the vehicle also included a protection package that I was told was mandatory. But even with that package, the final price was still lower than comparable 2023 Konas I found through Carvana and Carfax with similar mileage/accessories (sunroof, upgraded display, etc.), so I do feel that I received a very fair deal. I simply would have appreciated greater transparency about the final price from the beginning. Overall, I'm happy with my purchase and with the customer service I received from Albert and the finance team. If the pricing had been presented a little more transparently upfront, this would have easily been a five-star experience. If I'm ever again in the market for a used car, will definitely give them a shot in the future.

Don't waste your time here! They advertise a certain price then try to add lojack, ceramic…read morecoatings, and other things to raise the price on you.

I've never bought a car before but my husband had and he said "every car buying experience should…read morebe like this one!" From the very start their prices are extremely fair and obtainable. My salesperson was Joker and he was so kind and respectful, make sure we always had water and access to snacks. Everything was so smooth and easy, from the test drive to the signing at the end. All of my husband and my questions were answered when we had them and they were even kind enough to let us put a deposit on the car to hold it so we could come back the next week when our finances were in check. I'm absolutely going to recommend this location to any of my friends looking to buy a car.

Traded in my Tesla Model X for 2020 defender! couple days ago sals from the dealership called about…read morethe newly arrived defender,Perfect for someone like me who loves off-roading hiking in summer and skiing in winter.Best customer services, fast efficient experience better than any other dealers I encountered with! Got my loan and paper work done into the same day! Wanted to Recommend this place to everyone Thank you so much!

Nice and clean dealership with a good size inventory. The…read moreperson was very helpful and great customer service.

Well Auto was amazing with us. Chris was polite and very professional. This was the quickest car…read morepurchase in our family. We are very pleased and recommend all others come by for their next car. Highly trusted.

Great experience at Vex Auto! The staff was friendly, the process was smooth, and the car is…read moreperfect--highly recommend!

Best experience Best…read moreexperience I love my car Emilio jr. is way better then Emilio Sr.

Best service ever!! Emilio is so nice and attentive, if you are looking to buy from small…read morebusinesses, this one is it!! They will give you a great deal and accommodate to your needs! TOTALLY RECOMMEND!!

Dominic and Vicky were the BEST! They were very informative and very transparent with every detail…read moreand even got my rate lowered. They had great vibes and really were a breeze to work with. Thank you so much ! Couldn't recommend anyone more than I do these guys

Dominic and Vicky were incredibly helpful and kind. They weren't pushy at all and let me browse the…read morevehicles and take my time. Dominic was also very helpful in setting up my financing deal. I love the car I got and I would certainly recommend IMG to anyone looking at a pre owned car!

- update May 15, 2026 Dealership was able to transfer the…read moresalvage car title paperwork with Dmv, 7 weeks after purchase, very relieved title problems- 4/28/26- dmv has not received any title transfer paper in over 33 days after payment, I contacted Lawrence many times and he said he will follow up with his dmv agent, hopefully they will come through and get the car title transferred to me within 90 days otherwise I don't legally own the car despite buying for it, very uncomfortable with this situation

had an awesome experience at New City Auto in El Monte. The team here was super friendly, honest,…read moreand really easy to work with. They didn't rush me or try to push anything I didn't want -- just straight-up helpful people who care about their customers. The process was smooth from start to finish, and they made sure I understood everything before signing. You can tell they take pride in what they do. Definitely recommend checking them out if you're looking for a car without all the usual dealership stress.

El monte The buying experience was fine. Test drove 3 cars. Left the same dy with the I ne I…read morewanted. Got my 4k rebate (only reason I bought an ev) no haggle room didnt care left with my model S for 15999 after rebate. Bought the 3 ur warranty so what sub 20k for this awesome car ? Easy. Now the follow up with Debra the general manager out of Norco.... useless people never got sht resolved I needed. Would I buy again ? Sure but at least know what your buying and do your research cuz they do and know. Deff better places to buy but if your savy and don't get bamboozled by shiny paint you'll be good

if your buying a car from this "Pop Shop" you will need to speak to there Trash ass manager Debra"…read morethe sales manager apparently... FYI she is Trash an Sad . Get ur sorry ass a new job. Telling a potential buyer to suck your dick and hanging up... being rude as fuck the entire call just because I'm asking for an Out the door price after tax , an trade in value for a car I have... just because you can't explain yourself and you have no patience is a personal problem old lady.. soo Guess what "Debra.. you signed up for that job so get ur old ass out of there an go find something better to do with your time you Bummm!

Came here for registration services and was able to get my sticker and registration processed the…read moresame day. Great and fast service! David was very helpful.

From the owner: We buy your cars even it's still on lease or in finance…read more Our vehicle registration services can provide personal fast and easy transections. No more hours of waiting outside of an DMV.