What a great experience working with Creative Floors! Johnny was so easy to work with from day one…read more- answered every single question we had (and we had a lot!), gave us honest advice even when it meant recommending a different product than we originally wanted, and just made the whole process feel easy and stress-free. Alejandro and the team who did the actual install were wonderful too - friendly, hardworking, and did beautiful work. Our floors look amazing! So glad we chose Creative Floors - couldn't have asked for a better team to work with on our new home. Highly recommend!

Such a great company for flooring. They did a great job and it was a really good price. I would…read moredefinitely recommend them for anything with flooring.

We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

I am a repeat customer who simply can't recommend this company enough! An unfortunate series of…read moresewage and flooding events resulted in the need to replace the flooring on all 3 levels of my home. I went with hardwood on the main floor, carpet on the 2nd floor, and vinyl in the basement. My home looks absolutely beautiful - I couldn't be more thankful! They went above and beyond to help me make decisions on what was best for my family as it wasn't easy to remodel 3 floors at the same time, they rescheduled several times to accommodate my changing schedule and other contractors, and the installation was flawless on every level. As with past experiences, they treated my home as they would their own. Thank you so so so much Jordan, Xavier, Joe, Ashton, Adrian, Martin and Tony. You guys are simply the best!

We requested an estimate and Xavier was prompt & explained things extremely well. Their estimate…read morewas extremely fair and when Joe and his team arrived to install they were prompt, meticulous and clearly experienced. They also went above & beyond in helping us move some heavier items back in place. We couldn't be more pleased with our choice to use Strictly Carpet & Flooring. Mike K

Fair, friendly, reliable service from a great carpet contractor. Mike was outstanding. I am selling…read moremy house and needed to replace walk-in closet carpet with bad shoe polish stains. Mike was able to patch three different pieces of remnant carpet together to cover floor and make it look like nothing ever happened. 24 Years of carpet experience proved that the professionals with Carpet Direct really are good !!

We recently used Carpets Direct for our upstairs flooring in our house and they were excellent. We…read morelooked at many other companies for quotes who some were a disaster. One in particular gave the whole make a decision now pitch which really turned us off. Dave was the last person we saw and by far the most knowledgeable. He answered all our questions and had many samples to choose from. Dave communicated price to us right away and allowed us a few days to make a decision. We decided to move forward with Carpets Direct and are so happy with the finished result. Mike did a great job installing our carpet and even came back on NYE to complete. They even took our old carpet into our basement crawl space for us to use which was great! After they were finished Dave checked in to make sure we were happy with the result which we were. Overall, this is a great business and one worth requesting a quote from.

Working with Mary and Mr Carpet has been an absolute pleasure! They were quick with their responses…read moreand wasted no time getting me a quote and installation date. Couldn't be happier with the service I received :)

There was no bad. Bob help us pick out the carpeting and we're happy with our choice. But we…read morehaven't been contacted since and it was a full three days ago. So we're just waiting, to hear from someone but initial impressions are very positive.

Responsive & reasonable. guided us through the proper procedure for repairing basement wall-to-wall…read morecarpeting, padding and tack strips damaged in an area from a leaky dehumidifier. We were nervous to move 2 unwieldy and ridiculously heavy pieces of exercise equipment but he let us borrow his magic carpet sliders which made moving stuff out of the way a breeze. He was punctual, honest and responsive and knowledgeable. A+ work at a fair price.

We needed carpet in three rooms re-stretched before we could list. I called Anthony and he came by…read morethat same day, took a look and gave me a quote. He said is calendar was completely booked and wouldn't be able to get the job done for a few weeks. I was bummed b/c I like to give my business to small business owners as much as I can but we needed it done sooner. He told me to call him the next day and he'd let me know which day THAT WEEK he could the job. He squeezed us in and I was beyond grateful! Anthony did a fantastic job. He's an honest, hard working family man - qualities I value and appreciate. I'd call him again and recommend him to anyone!!

Prompt, friendly service at a great price! Within two days requesting a quote, they were at my…read morehouse. They responded to messaging pretty quickly, answered all of my questions and were able to come repair and restretch my carpets quickly. Less than two hours and the carpet ripples were almost completely gone. I say almost because it was probably a 10 year old carpet and they were pretty set in. I'll get them steam cleaned to loosen it up. They were in and out in less than two hours. I'm very pleased! Would call on them again!

Accurate info in a timely manner…read more Accurate info in a timely manner. Knowledgeable workmen fid sn excellent job!!!

Awful customer service!! Carpet installed in August and still trying to get some of our money…read morerefunded. Several emails and phone calls and still nothing! So frustrated!! Will NEVER work with Luna or Empire. Empire acquired Luna!!!

I was very hesitant about going through Luna after hearing mixed reviews, but I am glad I did…read more Heather was so friendly, professional, and worked with my budget. She answered all of my questions honestly and provided exceptional customer service from start to finish. Omar and his team installed my carpet 2 weeks ago and they did a wonderful job. I couldn't be more satisfied with their work and would recommend Luna in Naperville. Make sure you work with Heather as she is truly the best!

While interactions and communication with the teams was professional, courteous and helpful, and…read morethe quality of the carpet seems to be good so far. The quality of the work has warranted the low rating. They did not order the correct quantity of carpet to begin with, which meant two occasions for installation. But I do understand mistakes can happen. However, I now see that should have been a flag. After less than 6 months, there are multiple very visible seams in several locations. The worst being in the middle of a hallway - a major area of the house. I had never ever seen a seam in any carpet ever before, any where, so it was strange and somewhat shocking. They did respond and schedule to fix it in a timely manner. However, after spending 3 hours to supposedly fix the issues, a week later, the seams are just as bad. This has colored the whole experience to be extremely disappointing and I would not recommend them. At least not for carpeting.

I just had to write this to say how happy I am with Jim Douglas and his team. I have had backsplash…read moredon't in my kitchen and carpet cut into a rug for my family room and I love both!! They were so easy to work with. I highly recommend them!!!