Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

We requested an estimate and Xavier was prompt & explained things extremely well. Their estimate…read morewas extremely fair and when Joe and his team arrived to install they were prompt, meticulous and clearly experienced. They also went above & beyond in helping us move some heavier items back in place. We couldn't be more pleased with our choice to use Strictly Carpet & Flooring. Mike K

They arrived on time, were considerate when moving my furniture, & did an incredible job! Joe went…read moreabove & beyond by filling a 1/2" gap between the slab & foundation with insulating foam! The 3 guys worked incredibly hard & really were outstanding. I highly recommend!

Fair, friendly, reliable service from a great carpet contractor. Mike was outstanding. I am selling…read moremy house and needed to replace walk-in closet carpet with bad shoe polish stains. Mike was able to patch three different pieces of remnant carpet together to cover floor and make it look like nothing ever happened. 24 Years of carpet experience proved that the professionals with Carpet Direct really are good !!

We recently used Carpets Direct for our upstairs flooring in our house and they were excellent. We…read morelooked at many other companies for quotes who some were a disaster. One in particular gave the whole make a decision now pitch which really turned us off. Dave was the last person we saw and by far the most knowledgeable. He answered all our questions and had many samples to choose from. Dave communicated price to us right away and allowed us a few days to make a decision. We decided to move forward with Carpets Direct and are so happy with the finished result. Mike did a great job installing our carpet and even came back on NYE to complete. They even took our old carpet into our basement crawl space for us to use which was great! After they were finished Dave checked in to make sure we were happy with the result which we were. Overall, this is a great business and one worth requesting a quote from.

I would highly recommend Mr. Carpet to anyone needing carpet or wood floors…read more Bob the salesman made multiple trips to show samples without high pressuring us to make a decision. Carlos and his crew did the installation professionally and efficiently. They went above and beyond repairing transition molding and a railing without being asked. Carlos and his crew moved furniture to other locations in the house without complaining. The entire process was easy and seamless thanks to the people at Mr. Carpet. I usually don't write reviews but they did such a great job I had to give them 5 stars.

Easy process, fast scheduling. Installers did a great job. If I had to do it again I would have…read moreasked about/made plans on securing some of the floor to reduce squeaks. Price was decent. Overall we were very satisfied.

Responsive & reasonable. guided us through the proper procedure for repairing basement wall-to-wall…read morecarpeting, padding and tack strips damaged in an area from a leaky dehumidifier. We were nervous to move 2 unwieldy and ridiculously heavy pieces of exercise equipment but he let us borrow his magic carpet sliders which made moving stuff out of the way a breeze. He was punctual, honest and responsive and knowledgeable. A+ work at a fair price.

We needed carpet in three rooms re-stretched before we could list. I called Anthony and he came by…read morethat same day, took a look and gave me a quote. He said is calendar was completely booked and wouldn't be able to get the job done for a few weeks. I was bummed b/c I like to give my business to small business owners as much as I can but we needed it done sooner. He told me to call him the next day and he'd let me know which day THAT WEEK he could the job. He squeezed us in and I was beyond grateful! Anthony did a fantastic job. He's an honest, hard working family man - qualities I value and appreciate. I'd call him again and recommend him to anyone!!

Prompt, friendly service at a great price! Within two days requesting a quote, they were at my…read morehouse. They responded to messaging pretty quickly, answered all of my questions and were able to come repair and restretch my carpets quickly. Less than two hours and the carpet ripples were almost completely gone. I say almost because it was probably a 10 year old carpet and they were pretty set in. I'll get them steam cleaned to loosen it up. They were in and out in less than two hours. I'm very pleased! Would call on them again!

Accurate info in a timely manner…read more Accurate info in a timely manner. Knowledgeable workmen fid sn excellent job!!!

Awful customer service!! Carpet installed in August and still trying to get some of our money…read morerefunded. Several emails and phone calls and still nothing! So frustrated!! Will NEVER work with Luna or Empire. Empire acquired Luna!!!

I was very hesitant about going through Luna after hearing mixed reviews, but I am glad I did…read more Heather was so friendly, professional, and worked with my budget. She answered all of my questions honestly and provided exceptional customer service from start to finish. Omar and his team installed my carpet 2 weeks ago and they did a wonderful job. I couldn't be more satisfied with their work and would recommend Luna in Naperville. Make sure you work with Heather as she is truly the best!