After 29 years of use the tile surrounding our bathtub needed new grout and caulking around the tub…read moreneeded to be replaced. A soap holder attached on the tile was partially broken and needed to be removed. No telling what the structure behind would be. My husband and I are very happy with our experience with Grout Medic. Mike thoroughly explained the procedures needed. He did a great job. The price was reasonable for the quality. Our bathtub tile looks brand new! We booked another appointment for work on kitchen floor ceramic tile repair.

We had the good fortune to choose The Grout Medic to repair and restore the grout and tile in our…read moremaster bath and a powder room. Ron and Joe and the other members of the highly professional team team did an excellent job for us. The steam cleaning made the shower look as good as new. Grout was matched well, as was the caulk. We were given great advice for moving forward. We highly recommend this firm and would happily use them again.

Radek has done grout and cleaning services at several of our rental units. He is amazing - prompt,…read morevery affordable and does high quality work. On our most recent service, Radek was out of town and adjusted his schedule to ensure our work was done before our new tenants came in. Finally, Radek is the most affordable in the city. I got several quotes from other grout and tile companies and they were at least 3x to 4x more money for the same services.

Radek deserves all of the five star Yelp reviews…read more Most businesses don't want a job this size, and many hate coming into city condo buildings, so I was grateful Radek was interested. I had to wait ten days, but it was worth it. (Left a request on Angi, and not one viable reply.) He replaced five large tiles that had detached and regrouted around them... saving me from having to re-do the entire bathroom floor. Matched perfectly... you can't tell the old work from the new. Arrived on time and worked quickly. I was worried about tile/grout dust, but there wasn't a spec in my condo after he left. Highly recommended!

I've been working with Connor at the Naperville site for several months. I probably started looking…read moretoo soon bc the project remodel on my master bath won't start until June but I like to take time to make these design decisions. Connor was incredibly helpful and patient with me. He works with my contractor so the ordering was seamless. He knew dimensions and just how much of everything to order. If there is too much, I can return, no hassles. The product came delivered to my house and I can hardly wait for the it all to be installed. I've ordered from there in the past for my kitchen and I would recommend them to anyone. Connor is the best and very knowledgeable. He only wants to make his customers happy and he follows up with them too. I've been very impressed and am a satisfied customer of The Tile Shop.

We were getting estimates for tile in the area for an installation. At first, they were friendly…read moretalking about the project, but we ended up going elsewhere and they did NOT take that well... I got a rude phone call from the sales associate, pretty unprofessional.

Second time within a 6 month span - 2 separate bathrooms in the house - I made the decision to hire…read moreSteve and Best Home Renovations, so that's deserving of yet another review. First we hired Best to fix a cracked water seal pan in the upstairs standup shower...they fixed it to perfection while completely rebuilding the shower, the tiles, and the pipes. This time - we hired Best to do a complete bathroom renovation... I just continue to be blown away by the owner - Steve Best. His communication is what sets him apart from every other contractor. He's basically a customer's dream to partner with on a project. Rebecca at the office emails you for the admin side - keeping aligned with updates and transactions. Steve texts/calls you almost daily with the gameplan, the strategic approach, the agenda and schedule. I'm so thankful because unlike most contractors, Steve keeps everything on schedule - running daily - and makes sure his team gets to the finish line efficiently, quickly, and to satisfaction. Steve's crew works every day...and they put in a full day's work. They don't leave you hanging, they don't ghost you for days upon weeks without explanation and they NEVER leave a mess. They work super clean and always pickup after themselves. They start the job. They work at the job every day. They finish the job. All along the journey you're clued in, you're given timelines and reasoning...and you're a part of a collaboration with Steve to make sure the job gets done right! If there were a grade higher than A+ ...that's what I'd give Steve and his crew. HIRE THEM ASAP, you'll have zero regrets!

Steve, Will, Rebecca and their crew did an amazing job on our first floor bathroom so we hired them…read moreto do our master bath renovation as well. They followed through with what they said they'd do, were timely, reasonable costs and great work! Both bathrooms look gorgeous. Steve is a knowledgeable, helpful and friendly contractor. They know tiling for sure. We were able to buy material from wherever we wanted but if we needed recommendations they would always have them. We really have no complaints at all, we'd absolutely use them again.

After shopping Menards, Lowes, Home Depot and online in search of bathroom floor tile without…read moresuccess, I finally found Floor & Decor. Dean answered my questions about current decorating trends and assisted me in finding just what I needed to help me blend my aesthetic with potential resale value in a couple of years. The price was also better than I expected. My only two suggestions for improvement would be, 1) add signage to show there was floor tile in the center of the store. I saw the sign for "decorative floor tile" but did not realize there was other, less expensive, floor tile elsewhere in a separate area, and 2) have people on the floor ask customers if they need help. I was wandering in the wrong area and 4 different employees either stood talking to each other or were putting new samples on the wall who basically ignored me.

I have to give big thanks to Mr. Jalen Amison, (ADM install materials) and his professionalism…read more I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and aggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. Mr Amison at the Aurora store knew return policies and courtesy to customers who are following the corporate return policies. I felt reassured that my shopping at the Aurora store was valued. Not so at the COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy. I will have Floor and Decor LAST on my list of places to shop, but if I do return, it will only be to the AURORA store.

We hired Creative Floors to install oak flooring on a friend's recommendation. They matched the…read moreexisting floors perfectly. Johnny and all of his staff were very accommodating and professional. I wouldn't hesitate to use them again for future projects.

My stairs had to be redone. The cost of the thickest…read morelaminate flooring was so reasonable, I ended up having the stairs and the entire first floor redone. Everything was completed two weeks after the initial consultation. Without being pressured I had the new floors and stairs I wanted at a price I could afford. I was NOT "told" what had to be done or pressed to pick more expensive flooring. I was given options and made my own choices. Floors and stairs are beautiful! Creative Flooring will be doing all my remodels.

What can I say except this place (actually it's people) are fantastic. We were looking for someone…read moreto fully remodel our bathroom so we started researching places near by. Got a few quotes and then Paul appeared. He did not just give us a quote, he gave us a vision. After discussing it, we decided to move ahead. After a few weeks we had a new "rest room" that rivaled any we've seen on our travels. My son said he felt like he was on vacation when entering the room. We were so happy with it that we proceeded to update our hallway. Now we are planning for a full kitchen/dining/living room remodel. The work force is so respectful, thoughtful and kind that we wouldn't dream of going anywhere else for our remodeling needs.

We hired Paul after meeting with several contractors and were blown away by his vision and…read morerecommendations. He renovated our kitchen beyond anything we could have imagined. His crew was punctual, professional, and kept the space remarkably clean. We stayed in the house during the renovation, and the entire process went far better than expected. Truly top-notch work.

Mark and his team have been terrific to work with so far. Having done a lot of home remodeling…read moreprojects over the years, there are only a handful of people I'd be willing to recommend - this is one of them. Mark cares about the work and service he provides and has vast experience in the business. Appreciate his communication and follow through also.

Marek did a really excellent job on my kitchen tile and Stone window sills…read more I had contracted a different tilesetter before Marek and that contractor did a terrible job. Marek was very understanding and worked with me to pick out some new tiles, demo the previous bad job and put up the new ones. He was really professional with the demo and kept the job real clean. This was important because I had just had new countertops put in. I'll definitely be calling Marek again.