We were in the market for a new patio door because our dogs had done a number on our old wood door…read more We worked through 3 different quotes and ultimately decided on Thermalcraft. Barry understood our needs, the price was less than some of the other competitors but not so much that I worried about quality. From ordering the custom door to the date of install was only a couple of weeks. On the date of install, Nick arrived early and got right to work. The door was installed, looks great and Nick did a great job of cleaning up. I had a question about the door the next day and Barry came out and cleared up that question in minutes. We will definitely use thermalcraft in the future!

Our windows were replaced just as the weather was getting cold. From the initial meeting with Barry…read morefor the discussion and quote to the installation, the process could not have been better. The installation and clean up was second to none.

Very responsive! He came out and fixed my front gate that wasn't closing. The first fix didn't…read morehold, so I reached back out and he was back that same day to fix it again. He recognized the problem, and was able to adjust the fence so that the gate would latch. I appreciated his quick responses as well as his follow through. Definitely would hire again for repairs!

Once again after going through a few contractors and businesses. Alex was the most responsive and…read morequick to help. I needed an exterior door replaced for my garage and my sliding patio door. I had purchased them and within a week Alex was there with his team to help me out. Within a few hours both doors were installed and in great working order. This is the second job Alex has done for my home and I will be reaching out again for future work. If you are looking for quality work at a great price then this is the business to go with.

Brad came out to give me an estimate on replacing our front door. He took his time with me to…read moredesign the exact door I wanted and was able to show me how it would look on my house from both inside and outside. He was extremely patient with me while i tried to explain the look i was going for, and got it PERFECT! Could not have been an easier or more seamless process! I would HIGHLY recommend Next Wave! I can not wait for my new custom door to be installed!

I was very happy with the job they did replacing several windows for me. The quality of the…read morewindows was great and pricing was very fair. I would highly recommend them. They kept me informed through the entire process and did a final check after install. Clean up was perfect after job. Great to work with.

Mr Lynn came by our condo building in less than two hours to assess the situation with a damaged…read moreexterior garage door. We thought we would have to replace it - at more than $1500! But he offered a reasonable solution that our handman could handle and even provided the part for him to use. That's integrity!! I will definitely call him again if we have any door issues.

Mr Lynn is the best. I needed a front exterior basement door and he came through faster than…read moreexpected.does grade A work very professional.thank you so much, highly recommended .

11 months ago I hired this contractor to replace my condo wood fire door. The contractor contacted…read moreme after he was aware of the door starting to warp, and he assured me he would replace my door due to the warping that is occurring. He says the door must have been defective to warp in a short period of time. I agreed to that, and he rectified the problem with the door he installed by going to replace it completely with a new one. I am satisfied with him as a contractor as he backed up his work and proved he is an honest and sincere which is well appreciated. I would recommend this carpenter to work on any project you have as his work and all supplied materials used are guaranteed and rectifies the problem completely and promptly.

Dan is the best! I was first impressed by his ability to communicate with me about my project. It…read morewas a reflooring of one room and refinishing of the rest of my unit--without a move-out. Dan was ever patient and considerate. He is quite a perfectionist, as well, not taking shortcuts to get it done. My newly finished flooring looks beautiful. Pricing was consistent with other bids.

Ivan is an experienced handyman with amazing customer service and reasonable pricing and best of…read moreall quality work. Thanks so much for your hard work!

From the owner: 10+ years in the home improvement business. My goal is…read morecustomer satisfaction. We will treat Your home as if it was our own. Affordable rates and most important quality service.

The old backdoor was, kind of, a joke, because it didn't really close and cold wind could come in…read moreeasily and one could clearly see that was extremely outdated. I contacted "American Thermal Window Products" and wanted to get this house project rolling before 2022 came. Unfortunately, due to labor and material shortages, I was informed the door installation would be at least a three-month wait. Hey, that wasn't the company's fault and I always received a good service and prompt responses from the office. Nick was assigned to get in touch with me for an estimate. Nick and everyone else in the office were very friendly. Nick explained everything about the estimate (free in-person estimate) and answered any questions we had. He emphasized that everyone involving with the installation process worked for the company. With that being said, there would be no third party contractors hired off the street! I understood the virtue of using the company employees. I have been part of the gig economy for some times. I wouldn't say the contractors wouldn't do a job, yet there could be a lack of accountability on their part of work certainly. In late February 2022, I received a voicemail from Linda and immediately called the office. She scheduled the installation date for me and provided an arrival window. The crew came in prepared within the window and was ready to work! The installation was rather quick. The cleaning was thorough. Everything was painless. The crew leader told us that adjustment could be made if there was a need. That door...let me tell ya...was a godsent. It helped conserve the heat. It did have an energy-star icon, for those who are into the energy-efficient appliances. It is also esthetically pleasing. Overall, I'm very satisfied. I'm going to inspect the windows for the rest of the house and to see if I can get "American Thermal Window Products" involved again.

If you do decide to hire this company,DO not buy that 'we'll do anything to make you happy '…read morenonsense.If they offer anything for free,go not take it unless it's written/added on the contract. They changed the window trim, because of a terrible job with caulking (trim was not in the contact ) it came out poorly and they will not fix it.This company was a headache from the beginning.

The quality of doors and hardware is subpar even compared to the big box stores, but for five times…read morethe price. After spending over $6000 for doors (not including the labor), this was one of the most wasteful spending of my life. The hardware is constantly breaking, the screws are falling off, the locks are jamming with the magnets constantly breaking. The components inside the locks are made of the crappie's plastic and screws possible (probably recycled). The doors and frames are made of MDF, and the veneer keeps scratching and pealing after almost two years. The service or people at the Arrow Doors do not care, and if the hardware breaks, you better reach out to one of the manufacturers in Poland. I had to drill the holes to get my little kid out of the room as the lock mechanism broke AGAIN. This is INSANE! I wish I would never fall for the fake positive reviews, as the products they sell are TRASH! This company should use the following motto: " SPEND MORE AND GET LESS"

From the owner: We meet expectations of our Customers by offering high quality exterior and interior doors. All…read morethis in a wide range of colors and designs along with safety features like reinforced structure, magnetic locks, 3D hidden hinges, traditional/digital locks. Thanks to all of these features, our doors will become an integral part of your unique and modern house.