Marc is an incredibly proficient technician. He may be one of the few--if not the only--techs who…read morecan repair DAT machines like the Panasonic SV-3700. He successfully fixed both of mine, and thanks to his expertise, I was able to retrieve years of archived music. I highly recommend him--he's not only skilled, but also honest and fair.

We got a VHS/DVD combo from my husband's grandmother who passed away and after testing it we…read morerealized it's not powering. We wanted to fix it. Who used a VCR nowadays? Well, us, for work related transfers and as cinefile-s (some movies - and they're rare were never released passed the VHS era). I started to look into Electronic Repair stores in the area and there aren't many left. Not surprised, but it's LA, so luckily, there are a few left in business, like FET Electronics. I read the Yelp reviews, it was encouraging and bookmarked it! Fast forward 3 months later, we had another issue with a similar Panasonic model that we own, so we decided to give the place a shot. My husband called over, talked to Mark, the owner and felt reassured after their conversation because he identified the issues just over the phone. We stopped by one day and dropped them and met Mark, who is very nice, knowledgeable, a real professional. Not many like him left behind! Too bad that is a profession that is going away. You don't always feel like throwing out equipment that has an issue and get a new one, not always that easy for your set up. Everyone has their reasons! The place is in Burbank, on Burbank Blvd. (close to the Hollywood Way intersection), we found street parking in front. The store might seem small, but it goes all the way back! It's a geek electronics paradise, lots of audio equipment around. Mark also did work for major musicians like Van Halen among many others - check his photo gallery on the wall! Famed clients! We left the VCR-s, called in about 2 weeks and he fixed them, he was testing them to make sure! After a few days we picked them up, he checked them for us, and he gives you a 3 months warranty which is great. If you're in a rush, this might not work out since Mark is busy, but if you're patient, he will get it fixed in a few weeks. It's not cheap, but he gets high quality parts and it makes sense for the repair to last. If you have an old piece of equipment that needs to be fixed, Mark is the guy. Hurry in before he retires! He is very nice, kind, nice to chat with, reassuring, calm, and very, very knowledgeable, you will trust him on the spot. Closed in the weekend! Great experience, great place, hope it will be around for a while. It helped our situation and the location is great! Nice to get great service at a local small business in the area!

Not many places service hair dryers, and as I had an expensive professional unit with a broken plug…read moreI searched for some time before finding Smart Electronics. The shop is tucked away in an office building with no parking, and looks a bit chaotic with all the equipment and supplies. But I got a call the next day with a repair plan and reasonable cost, and once approved it was ready in a week. Some things are designed to be repaired and this is the place to do it.

No follow up; I asked for a specific job. They said they could do it. Then radio silenceread more

He took two of my broken identical Eizo monitors and combined them into one working monitor. What a…read morefeat!

I woke up one day to my nine year old baby sick. I panicked…read morewrapped it in a blanket and rush it here; my pride and joy was in his hands for a week. I tossed and turned all night until I heard back soon after; everything was gonna be alright! Flash forward today in just a week I am reunited with my laptop and her new keyboard. I am forever grateful!

TL;DR: did not use their service, but they are extremely honest…read more Something was wrong with my camera because all my pictures had streaks of light on them. Also, there is a bright spot on my phone on the right side, which affects my wallpaper. I came into this place to have it checked out and see how much it would cost to repair. The tech took one look at the photo and said it's not the screen that's damaged. It's the photo is highlighting a glare in the background. He switched it to night mode, and the glare was gone, so it was clearly the photo I had as a background and not the screen itself. Also, I asked him about the streaks of light on my photos. He took one look at it and said that my lens cover is really dusty. He cleaned it off and we took a photo and all the streaks were gone. I wanna point this out because these are two things that any dishonest repair shop can easily say they will look at it and fix it and charge me $100-$200. Because of their honesty, this was a five minute visit where he did want adjustment and one lens cleaning and didn't even charge me. It's good to know that they are still honest repairman out there. If I do have a problem, I will be sure to come back here

Great customer service. Jesse was quick, efficient and kind! Will definitely return to this store…read moreand recommend to my friends and family.

If I could give 20 stars I would. Johnny is reliable,…read moreextremely competent and reasonable. He has done a couple of repairs and each time I was more than satisfied. I highly recommend Johnny for tv installation and repair.

I'm bewildered. Is it possible that an honest, reputable and affordable service business like this…read morestill exists?? My SONY 3D TV picture became a pixelated mess on Sunday and I spent Mon and Tues researching how to fix it. Everything online said it can't be fixed. I called three highly-recommended repair shops and none of them would even touch it after looking at the screen captures. All three told me to throw it out and get a new one. 3D TVs are obsolete now and there are no new ones to get! Frustrated, I forced myself to accept reality. I had just put the TV in the doorway to be set out by the trash on Wednesday when John returned my message and said he could fix it and would be by in an hour to pick it up. I looked up his Yelp reviews and they were eyebrow raising, to the point of too good to be true, and my cynical nature was setting up red flags all over the place. He showed up and was cheerful, respectful and completely confident he would have it repaired and returned "hopefully by Saturday, but definitely by Monday." He loaded the TV in his car and was off and I spent the rest of the day wondering when the call would come where he told me he couldn't fix it after all and it would have to be thrown away. But yesterday, 24 hours after taking the TV away, he called to say it was fixed and he was on his way to deliver it. And he did. And it was fixed. And I don't know what he did, but the picture actually looks better than it did before he picked it up. And the 3D works great. And the price was very fair. And I feel like I dreamed the whole episode. My God, what a world this would be if every business was like this! If you are ever in need of TV repair service, let this guy be your first choice. I guarantee that you will never have need for another.

I've been going there 20 years I bet. They fix anything I bring them they do it perfectly and…read morecheap. When I put a rush on it they usually have it a same or next day. They've rebuilt my very expensive old tube microphones, repaired my expensive MPC 2000 drum machine, I teach piano lessons and today BOTH my pianos broke and I went over there and they had it fixed like new in 4 hours. I have an $8,000 microphone and when it went out they fixed it like new. I blew up a speaker I use for work and they had the new one ordered received and installed in 36 hours or less. I have peace of mind knowing I have these guys around I tell all my friends

Where do I start.I have come and brought my music equipments for repair few times and it has been a…read moredisaster.They do not repair well at all and they over charge.Brought my Dj mixer and after the repair,two days later during my dj gig , it broke down again during the show...thanks god i had a spare one.I went back to tell them right away and they were accusing me and got mad at me until i threatened them with a law suit.I went another time for a different midi controller that had sticky pad and they were supposed to clean the pads and change the connectors part under it.When i picked it up,i decided to try it right there in front of them and they started to be mad at me saying it has been tested and it works.I said no,i want to test it in front of you so I plugged it right there and half a dozen of the pads were not working at all.They got so mad at me ,took the midi controller and fixed it a week later and had to drive there twice(20 miles).They didn't apologized and did not gave a break for all the trouble.Picked it up and tried it in front of them again and it worked.These guys are pure crooks and absolutely not professionals.Avoid at all cost

I bought a Bang & Olufsen 8002 Turntable from an Estate sale, with a MMC1 Cartridge. It needed to…read morebe cleaned up and a few minor things addressed. I sent the unit to them, and they went through the unit thoroughly and got it ready to use. I was going to keep it; however, I decided to sell it. I am moving overseas for retirement. Jasmine was wonderful to work with. They were professional, knowledgeable, and courteous. I felt confident in doing business with them. Finding a 8002 Turntable with a MMC1 cartridge is unheard of. The cartridge was in new shape. I was in the electronics industry for 50 years; the 8002 was a bit out of my league. Rest assured, if you need quality, reasonable, professional repairs done, I recommend Tek Media Group! It is listed on Ebay and US Audio Mart Putting my name on it! Tim Klatt

Horrendous experience from start to finish…read more Like many customers, I had to drive nearly two hours roundtrip just to get to this shop. Initially, everything seemed promising. The email communication with Jasmine was friendly, prompt, and professional, at first. I dropped off my Bang & Olufsen Beosound 9000 in September 2025 for repair after it had been sitting unused for some time. A few weeks later, I received a call and text informing me that the repair was complete and ready for pickup. When I arrived, I naturally wanted to verify that everything was working before taking it home. To my surprise, absolutely nothing had been repaired. The gentlemen working that day apologized and explained that the technician had apparently never actually worked on my unit. The only thing that seemed to have been done was cleaning the glass door. That meant another two-hour roundtrip completely wasted. I immediately contacted Jasmine to express my frustration and request some form of compensation for the inconvenience. What stood out throughout this entire experience was the complete lack of ownership or genuine apology from her. Instead, I was simply offered a discount of a little over $100 on the repair or free return shipping once the repair was eventually completed. Fine. Mistakes happen. I agreed, provided the repair would actually be completed. Fast forward to May 2026--eight months later. No updates. No status reports. No proactive communication. Nothing. At that point, I informed her that I simply wanted my unit returned. Again, there was no apology. Jasmine responded that the technician was on vacation and asked for one more week to complete the repair. After waiting eight months, that was unacceptable. Bang & Olufsen repairs are not inexpensive by any standard, and customers paying premium prices should expect professionalism, communication, and accountability. Unfortunately, my experience reflected none of those qualities. If your repair goes smoothly, consider yourself fortunate. However, before entrusting this shop with your equipment, I strongly encourage you to read the negative reviews carefully. My experience was remarkably similar to many of the concerns raised by other customers, and I wish I had paid closer attention beforehand.

WOW - CHRIS CAME THROUGH!…read more I've never had to replace my phone screen before and he made it super easy. I didn't even know my screen needed to be replaced - it was glitching, but no actual damage to the screen! The issue was becoming more frustrating because of the business closures, but his MOBILE service made it super easy to STAY HOME and stay safe! Thanks for friendly, quick, and professional service!

I highly recommend Chris! He is awesome at what he does. I got in touch with him on a Saturday…read morebecause my daughter had cracked her ipad screen. He came out the next day, which was a Sunday, and he fixed it. He was very honest, fast, and is very reasonable with his prices. He really knows how to fix any electronic device. Since then, I have been referring him to everyone that I know. Thank you Chris!