Fix Auto made fixing my car such a great, easy experience. Came in and they took care of me right away. All of the employees here are super nice and very helpful. If you want the best, I suggest you come here. A+++ service. Thank you so much! read more

I have been to this place 4 times over the last 9 years. I never had a problem with this place. And this time was no different. They have excellent customer service their work is top notch. And there fast even when you're insurance is dragging there feet and my car looks brand new when there done even the parts there not working on. read more

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After having a great experience at the 9th street location who fixed my wifes's tesla i was happy to hear that fix auto has a second location on spyres way by mchenry since we live in oakdale we dont have to go far into modesto. My mother n law needed her 23 corolla front bumper fixed from a small collision with highway debris and right away i knew i wanted to go back to fix auto. Unfortunately my experience wasnt as good as the 9th street location. First off katy up front and mary and michael were nice and attentive and welcoming and i appreciate that fix auto got oem parts to fix my mother n laws corolla but then this were the experience started to not be that good. I go to pick up the car and while the new bumper looked great the fitment wasnt as tight were the bumper meets the fenders but it looked close enough, also when i got home i noticed the wheel splash guard on passenger side wasnt fully clipped in, no biggie i can clip that back in myself. Well after a week the passenger side part of the bumper was starting to unclip by the fender so i took it back and they agreed to order new oem fender brackets to install and should take care of the issue, i dropped car off when the new brackets came in then picked it back up the next day and talked with michael and the sides of bumper were still not as tight as before when the car was new, also i noticed both sides of the wheel splash guards were not fully clipped in again and showed michael and he agreed to drive it back into shop to fix it but i said i can just clipped them back in myself since i was ready to go home after a long day of work and didnt want to wait. Another couple of days go by and the passenger side of bumper is still unclipping from the fender, at this point im starting to get really frustrated and drove right back to fix auto and spoke with michael, i told him this issue needs to be resolved because this is the second time i had to bring the car back and i explained to him that who ever is working on the car needs to take their time and do the job right because i felt like they were rushing the job and i pointed out how the wheel splash guards werent fully clipped in when i picked up the car the second time and i recommended them to get a tech from toyota to help them with the bumper fitment issue, Michael told me he would personally make sure the issue would be resolved and he would put me into a rental for 3 days which i appreciate. So i go to pick up the car hopefully for the last time and the fitment looked way better and they washed the car so i thanked michael and went on my way. So the next morning at 4am i go to turn the car on and get it warming up and turn lights on and had to go back into house to get something, as i was coming back to the car is when i noticed the driver side bumper accent LED light is not on!, SERIOUSLY! I just told michael to make sure the job gets done right and now this issue?! Anyways at this point i was not gonna take the car back over there and i ended up being in a bad mood for the whole morning at work, i also noticed now the driver side part of bumper is now starting to unclip from the fender and decided to take matters into my own hands, when i got home from work i pulled the car into the garage and took off the bottom driver side splash guard so i can look inside where the LED light is and sure enough it wasn't plugged in so i plugged it back in myself and put back together and tested and it comes on fine now, i also decided to check their work around the top part of bumper and also noticed the driver side top part was not fully clipped into the driver side headlight like it was suppose to be. I also unclipped the bumper by driver side fender and put some 3m double sided tape strips on the bracket and clipped bumper back in to secure it and so far its staying clipped in. Im not bringing the car back to this location no more and will take it to the 9th street location instead because i dont like how the car was treated, i felt like bringing the car back to have the issues resolved was a nuisance to the shop workers and they rushed it to get it done and get the car out so they can start their next job and they didnt check their work to make sure everything was back together properly, i shouldnt have to correct their mistakes but unfortunately i did. I see all these great reviews of peoples cars getting fixed with no issues but for some reason they couldnt figure out how to fully clip in a new toyota front bumper and keep it from unclipping and they cant even check over the car properly to make sure everything is back together and working. I will not come back and if there are any other issues with the car which im hoping we will not have anymore i will just go to the 9th street location to have them take care of it and im hoping that location still does good work, if not then i will just take my business to another body shop...... read more

Fix Auto Modesto - Driver side fender - Body Shops Near Me - Modesto, California

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There are not enough good things to say about this place! I got in my first accident in my BRAND NEW SUV and they made this whole experience so pleasant! I don't plan to get hit by anyone again any time soon but should I happen to get in any more accidents, I will definitely be coming back here! From reception to the car technicians man, I just feel like service was amazing all the way around! Thank you for fixing my baby! I missed my car sooo much and it looks beautiful especially after the detail you guys did! Thank you!!!!! read more

Fix Auto Modesto - Like nothing ever happened! - Body Shops Near Me - Modesto, California

Ask for Christian--he's an absolute stand-up guy and made the whole process smooth and stress-free. Customer service like that is hard to find. Hopefully I won't need any future repairs, but if I do, I won't hesitate to come back to Fix Auto Modesto. Highly recommend! read more

Brought my 2nd car here my car parts are not easy to get but they got them and managed to fix my car a day earlier then they estimated. Was very pleased with the work they did on my car. And very pleased how they detailed my car inside and outside . Friendly top notch company read more

The short: Yes you should take your car to FIX AUTO if you need body repairs done. They have unmatched customer service and do good work. They are a honest shop in what sometimes seems like a shady industry. The long: I had the misfortune of someone smashing my car in a parking lot and they left no note. FIX AUTO was recommended by my insurance company so I decided to give them a try based on their extensive good reviews. From start to finish their costumer service was nothing short of amazing and I cannot stress that enough. They performed the work in a timely manner and were very communicative, friendly and helpful. For the next part, please note that I am extremely meticulous with my vehicles... Anywho, I got my car back and I was disappointed in the work and felt it was a little subpar. I worried this would turn into a whole ordeal trying to get my concerns addressed. Thankfully I was wrong! This is where FIX AUTO is head and shoulders above everyone else. Not only did they take the time to listen to my concerns, but they never tried gaslighting me into thinking my concerns weren't valid. They took full responsibility and accountability for their work. Their resolution was fair, quick, and ethical based on our situation. And for that, I can do nothing but give them praise for not taking a shady shop's way out. They took great care of me and my car in a second go around. The final repair job more than satisfied my explications, so I can confidently recommend FIX AUTO to work on your vehicle. read more

Great customer service, their store manager, Michael was in contact with me the entire time, and he was updating me day by day. Great job team. read more

Hands down, the place to go for all your repairs. Many thanks to Bobby for taking care of my repair in less than 15 min and it's perfect! Very happy will definitely refer this place to all. Thank you read more

Fix Auto Modesto - It's like it never happened - Body Shops Near Me - Modesto, California

Nice customer service (lalaine). They (christian) did a good job on my rear bumper and when i picked up my car it's clean.

Great body shop very reliable and communicative. Definitely help with a stressful situation.

My car was wrecked, looking very poorly and terminator-esque. Somehow fix auto returned it back looking like the shining little car it was meant to be. On top of it all the front desk people were awesome, kind and quick about everything. Great experience made from a terrible one. Highly recommend. read more

Thank you FAM! You were great! Would definitely recommend you. Everyone from office to field workers were excellent! read more

I went in only for a quote on my damages knowing that my car was totaled yet they still said they could get the job done. They even offered to get in touch with the insurance providers to make the job go even more smoothly. Very attentive and very quick with their work read more

The staff is impeccable. Timely and will surpass your needs,The team goes beyond, will make it right,customer satisfaction that's hard to come by these days,is not the case here.When the unfortunate happens I and my family been going here for a very long time. Look no further. Thank you for taking care fo us .. read more

I was recently in a car accident and had taken my car to Fix Auto on Spyres Way in Modesto CA. I had the pleasure of working with Michael Karam, who was fantastic. Not only did they make my car perfect again, it was ready for pick up when promised and they washed and vacuumed it for me! I highly recommend Fix Auto for ant work you may need done. True professionals!! read more

Hands down the absolute best body shop I've ever experienced! Long story short a tractor hit my car. The majority of the damage was on the passenger rear side. Small damage on the driver side bumper and panel. Gloria the front office manager was so friendly, polite, and professional. Israel the claims adjuster was professional and attention to detail with my claim. Bobby the manager walked me through meticulously ever detail on how my car would get fixed. They followed up with text and phone calls during the entire experience. Side story the dealership I got my Lexus through did 3 crummy quick fixes on my bumper. With a very thin clear coat to cover up their mistakes. It still was chipping and peeling.... Because I had a little damage to my bumper from my accident. Bobby's team re-painted my entire bumper at no extra cost! Making it look better than before! Even if you aren't going through insurance if you need any bodywork done on your car. I highly recommend Fix Auto. It's rare to see 5 star reviews on yelp. read more

Fix Auto Modesto - Before and after accident. - Body Shops Near Me - Modesto, California

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I couldn't ask for a better experience after my accident. They're professional, prompt, and have great communication. Thank you!

Won't do direct pay and claim they are too busy with insurance referrals. See how that works out when insurance referrals slow down.

The passenger side of my car was hit in an accident. It had a lot of body damage to be fixed! FIX IT AUTO did a phenomenal job, it looks brand new!! The staff is so friendly and super knowledgeable. This is actually the 2nd time (on a different car) we had body work done at this location. Couldn't be happier using Fix It Auto and would highly recommend! read more

Epitome of what you hope to experience when you turn your car in for repairs. I've lived in 3 different major cities in the US and have not always had great luck with cars or repair shops. Fix Auto Modesto is far and away the best service shop I've ever experienced. Extremely professional, thoughtful, and considerate of their consumers. I wish all repair shops were like this! Longer version: Our 2015 Toyota RAV4 was hit by a semi (a hit and run!) while stationary in a corner. The left rear quarter panel was obliterated, bumper gone, and entire back side of the vehicle (lift gate included) was damaged. In a matter of a week, they made the car look and function like brand new. A year later, I had an issue with the lift gate release - they paid for a rental and fixed the car within the same day free of charge. Outstanding service and highly competent automotive professionals! read more

Poor customer service. Leilani/Laylani/Lelani called me but did not even let me ask a question when I specifically told her I had questions. She hurried off the phone because "there is a customer in front of me". Called the location on 9th street and the gentleman over there was very nice and extremely helpful. read more

This place is AMAZING. This year has not been the best for me as i got into 2 different car accidents. Totaling my first car in first accident and got into small accident with my new car months later. I went looking around for the best body shop around and looking at the reviews because i always look at the reviews of places or things i might get or use. I couldn't believe this was only body shop i found with 5 stars almost seemed to good to be true.. but it is true. I called them after getting my estimate from insurance and at first they weren't gonna be able to get me in till 24th and i called them on the 10th of November, and other body shops were pushed out farther than that. But Gloria was so amazing and asked me to send estimate to her and see what she can do. An hour later she called back saying she could get me in THE NEXT DAY. They came and towed my car and waited for me to come by to confirm what needs to be worked on and then set up text reminders that sent me reminders of the completion date and how the process was going. My car was done the day they originally told me i could come in. AMAZING. My car looks brand new; can never even tell i got into small accident on top of the amazing and fast work, i got a lifetime warranty on the work they did and they told me i could come get paint buffed if anything happened. God forbid, but if any accidents happen again or someone needs a recommendation, Fix auto is my first and only choice! Thank you guys so much, I'm in love with my car all over again. Thank you to Bobby and Gloria and everyone else who helped me during this time and took time to go over everything with me! read more

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I have two outstanding experiences with Fix Auto. One was the repair or our Escalade that was rear-ended. They were courteous, easy, efficient, great communication, fast, and their work was excellent (flawless). Our second experience was with the replacement of a catalytic converter stolen out of our daughter's 2005 Prius. Again, they were helpful, courteous, easy, efficient, great communication, fast, and their work was excellent. These folks set the standard for others to aspire to! read more

This shop is amazing, the staff is the best and there work is simply amazing they did a beautiful job on my Subaru I couldn't have asked for anything better thank you guys read more

Fix Auto Modesto - After - Body Shops Near Me - Modesto, California

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Employees 5 star. Service 5 star. Wait time 3. Reception area 5 Emp.5 star everyone greets you. Spotless service Wait time the service finished Friday so we got our car at Monday. Tried to call but no one answers on weekend. Reception area clean and tidy. 5 stars for Israel and Gloria. read more

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I took my car in for an estimate. I had a relatively simple repair where my plastic bumper was damaged in a parking lot mishap. The technician said it would take 2 - 3 days to complete the repairs. When i tried to schedule the repair, i was told they would need my car for 1 -2 weeks. The cost also seemed exorbitant. Best go elsewhere. read more

We were referred to this body shop by AAA after our car was damaged. We went and got an estimate and told to schedule an appointment for the repair. When we called we were told Fix Auto on Spyres Way couldn't order parts and to take our car somewhere else. Fix Auto called back after AAA contacted them. They scheduled an appointment for two months later. The women who called put me on hold and never came back after we asked her for her name. We will not be using this business. I would not recommend Fix Auto. read more

Can't say enough gracious things about this wonderful auto body shop. I'm no stranger to this place because I haven't had the best of luck with my 2016 accord touring since the moment I drove it off the dealer lot. But fix it auto has done an amazing job at making sure to fix my car to my liking and more. They go above and beyond what they should do for their customers. Always making sure we are happy overall. From the front desk to the back, these guys know how to take care of the cars they work on and most important, their costumer's happiness. Thank you also to Mick for answering the phone when I forgot my car information after hours too!! read more

Outstanding customer service! They went so far above and beyond what we expected! Friendly and honest. Couldn't ask for more!

I took in my 2016 Ford, I had to go through my insurance so I was a little hesitant to go to Fix Auto because I would have preferred to choose my own repair shop. However, I was EXTREMELY satisfied with service that I was provided and I'm glad I didn't get a choice in the matter! They communicated with me every step of the way, explained the repairs, and tried to get my car back as soon as possible. The staff are so kind and understanding. They really are 5 stars for a reason! I will forever recommend Fix Auto to others and will chose them again for future repairs (hopefully there aren't future repairs, but if so you know where I'll be) read more

I took my 2005 Honda Civic. Was and still happy with the job they did. Took my car in on Monday, June 21st at 8 am and picked up my car on Tuesday, June 22nd at 6 pm. Didn't take my car long and there was much damage to it. Just the front bumper and hood. I am also impressed that they cleaned inside the car. Looks like I just took it off the lot like new read more

We loved our experience with this company. Their Customer Service was exceptional. Their attention to the little details and requests were much appreciated. We will highly reccomend them for their quality work. read more

I really care about my GMC SUV and felt comfortable leaving my SUV in their hands. Very professional, kind and informative. The text alerts kept me in the loop. Work on my SUV was completed before schedule. Best of all the workmanship is awesome! I was impressed with Fix Auto Spyres Way office...Customer service was the best! read more

I was hit and went to Fix Auto 1st thing this morning to get my Jaguar back to health. I was sitting in the car, finishing up a business call when Michael (service advisor) smiled from the bay and later greeted me, "Good Morning!" I was then advised by him how the process would go and then ushered in to the office where I was introduced to Cynthia (receptionist). Again, this is Monday at 9a! She ALSO greeted me with the warmest smile and welcome then proceeded to call the rental company and advised them I had arrived and offered me coffee, tea and water. I later also meet Bobby who was no less than a gem as well. To summarize: these people are UH-MAAAAAZINNG! They were efficient, effective, knowledgeable and communicated and explained ALL procedures in layman's terms and assured there was understanding before they proceeded. I will ONLY use this location and this team for any of my future collision needs. They also made sure to honor my request to use OEM for their estimate. Thank you Fix Auto, Michael, Cynthia and Bobby! read more

Amazing service! I was very nervous about this experience (I asked my husband to drop off the car) I had never before had a car repaired and was nervous about the unknown! but I was shocked at how easy and convenient they made everything. Rental car was ready to go on the day the car was dropped off, my husband was met by three people who explained in detail the process. I started to receive txt notifications of the progress with pictures, received a call when the car was ready. I had no choice but to pick up the car and return the rental... I simply swap keys, they did a walk around my car to make sure I was happy and I was ready to go. Super nice and friendly the entire time. Truly great customer service and work! read more

I don't usually write reviews but I feel I have to since I gave a fair warning. I brought in my wife's 18' Honda Pilot for repair on the tailgate and rear bumper just based on reviews and geico recommendation. First thing I did was mention to the shop rep that I was looking for a quality repair and that I wish to bring our honda in during their least busy time and they could have it as long as they liked. I also told my rep that I grew up in a auto body shop and that my dad was a retired body man. I explained my concerns and that I had high expectations. The things I don't like from my repair are; some light sand paper marking are starting to show thru the paint, my old emblem was re-used with double sided tape when estimate states replacement, rear glass trim wasn't roped correctly and i can see the edge of paint/clear, gaps between mud flaps and bumper and lastly a body cavity plug left off. Although everyone I encounter at the shop was was nice and proffesional Im not happy with the results of my repair read more

This is my third time coming here within four months. I was hit in July and twice in December. My insurance first recommended them in July so I went with the recommendation... now anytime I'm in an accident I'm just like "I already know where I want to go" I can't even put In to words how much I love these people and this place. Not only do they do amazing work they're soo sweet and even gave me a discount on the third deductible I paid :) I recommend this place to any and everyone now. Oh and Gloria is a literal angel. read more

Fix Auto Modesto - Body Shops Near Me - Modesto, California

I was referred by my brother to go here and I have to say customer service is outstanding. Everyone was super helpful and very professional. They literally took care of EVERYTHING for me. I didn't have to call for a car rental nor my insurance. I took my car in for a busted front end and side panels was off and got it back brand new again. BIG thanks to all the staff and mechanic there!!! I would highly recommend this place!!! Keep up the great work!! read more

This place is great. Nobody likes having to bring their car to the shop, but the owner and every employee that I've encountered here makes your experience that much better! They make you feel like the genuinely care about you and the experience you have with them. I've had to take my vehicles here on more than one occasion. The work is always superb and to top it off, they have a check in offer for $100 off your tab! On my most recent visit, I came in for a quote for some damage that was done to my car... it turns out that it was just paint transfer and they buffed it right out, free of charge!! I will continue coming here and will definitely refer family and friends for all their auto needs! read more