I can't say enough good things about them! I wrecked my car, I picked Burnside based on word of mouth. They definitely lived up to it. They kept me in the loop, they went the extra mile and really made my car look amazing! They do a great job washing and cleaning the car as well! Thank you Burnside!! read more

Took my car to Burnside Automotive after a car accident. The collision repair itself was actually pretty good--they straightened everything out properly, the panels lined up well, and the car drives straight with no issues from the structural work. They were decent with communication during the process and got it done in a reasonable time frame. If it was just body/frame fixes, I'd have no complaints there. The problem came right after pickup. They power washed the car before handing it back (which is standard, I get it), but when I got to work and looked closer, the paint on the hood and front areas was chipping and flaking off in spots. It looked like the high-pressure wash blew off sections where the adhesion wasn't strong enough--paint peeled away easily, exposing primer or bare spots. This happened basically from their own cleaning, not from me driving to work that was only 10 mins away. I went back after work . They checked it and accuse me of picking the paint and refused to take responsibility even though it was their wash that caused the chipping. No offer to touch it up, repaint the affected areas, or even cover. Just brushed it off and sent me on my way. Felt really disappointing after otherwise solid work on the accident repair. If you're dealing with a bad crash and need reliable body work, they might do okay structurally. But for owning up when their process damages it? Not impressed. I'll be going elsewhere for any touch-ups or future needs. Take before/after pics of any cleaning, and consider a shop that stands behind the full job. read more

THANK YOU burnside! You guys are great all around. My car looks amazing and I couldn't be happier. Definitely would recommend if you're looking for quality work! read more

I haven't been in an accident in almost 18 years and I was absolutely overwhelmed with the process. My husband's coworker recommended Burnside Body shop and from the very start, they were very helpful and took care of us. They contacted our insurance provider and gave us such ease as they took the reins and got the job done without any issues. I felt at ease and the communication was perfection. We will continue doing business with them as needed in the future. I highly recommend Burnside. read more

This place is awesome! They would give me weekly updates! My car looked like it had never been damaged

Took my civic type r to them they were very nice and did a great job ill definitely be back im very happy with the service

I would recommend this body shop over and over again. My car looks so amazing, and was done in a timely manner! read more

Burnside Body Shop - After - Body Shops Near Me - Modesto, California

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Service and work 10/10, the girl at the register is so polite and helpful so are the workers !!

I'd like to thank Neal at Burnside Auto Body Shop for his kindness and generosity on temporarily repairing my fender. It looks great and should last about a year or so until I can save up for a new fender. It was really nice of him to suggest an alternative rather than just having to get a new fender especially since it's not an insurance claim. I highly recommend Burnside for your auto body repair. Thank You so much Neal, Ted Mattingly read more

While our insurance company gave us fits through this ordeal (it took over a month to get our car back from just a minor collision), Burnside was wonderful! The front office staff were super helpful and friendly. They also saw our issues with the insurance company and reached out to them to try and fix the issues for us. They did a great job fixing our vehicle and keeping us updated with the process. The man who worked on our vehicle (I'm sorry I forget his name), was also very friendly and kept us updated. The only annoying part was the trash and screws that were left inside of our vehicle after the repair. Other than that, we had no complaints! read more

Just the best shop in town. Quick, friendly and fair. I only take my 1960 corvette to Burnside.

Unfortunately had my first wreck a few weeks ago, my brothers first recommendation was for me to go to burnside as they work well with USAA. They immediately got me in, communicated well with both me and my insurance which made the process super smooth and easy. Hopefully I won't need to go back to burnside, but if I do I know my car is in good hands. I'd recommend them to anyone! read more

Burnside Body Shop - Body Shops Near Me - Modesto, California

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I had my hood fly open while driving on the freeway. The hood was damaged, the arms and the hood cracked the windshield. AAA road side service recommended Burnside Body shop in Modesto. Burnside Body shop did a phenomenal job fixing and matching the paint on our 1994 Sierra Pickup truck. An added touch that really impressed us is that the shop vacuumed the interior and cleaned up all the dust and cleaned all the windows inside and out, and the mirrors. Nicole at the front desk was very helpful and knowledgable and we appreciated working with her. I would definitively recommend Burnside Body shop if anyone is looking for a body shop. They made a good impression on me. read more

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We had a side mirror replaced do to a mechanical issue at a car wash. Your workmanship and fast service was top notch!! Wait time to fix was less than an hour. Also fast service for the estimate. Thank you again so much! read more

Burnside was a welcome relief after getting the run around from another shop. Niel quickly assessed the damages and told me they'd do their best to get it in first thing. Sarah was able to get ahold of my insurance and get a rental car scheduled. This was all just prior to closing, but they weren't at all worried about the time. They even offered me a ride home if I couldn't get a rental tonight. In a time when wait times are long and patients are thin, the staff at Burnside was a tremendous relief! 10/10 read more

Very knowledgeable and helpful. I really appreciated that he hey really seemed to care about my car getting repaired and making it as convenient as possible read more

I had minor repairs done from getting rear ended. All of the staff were very friendly and knew what they were doing. When there was a delay in getting a needed part they called the rental car company for me and got the rental time expended. Hopefully I don't need accident repairs again, but I would definitely take my car to them again. read more

Had a minor fender bender on my rear bumper and Burnside got it done. Great prices, fast work, and outstanding workmanship. Can't say enough good things about this shop. If you need work done, give this shop a try. You won't regret it! read more

If you are looking for an ethical auto body shop that provides excellent auto repairs and customer service, Burnside Body Shop is it. I recommend them without reservation. read more

I had what turned out to be more than a small dent in my back bumper. The camera sensors were knocked out. We had been to Burnside years ago, so there was no question where we would head. Honestly, from the first welcoming encounter from the office staff I was put at ease. Neal wrote up an estimate and was our contact person. The entire team at Burnside are efficient, friendly and great communicators. The car looks great. Those noisy backup sensors are working again! Thank you, Burnside. read more

I've been at Burnside twice in the last year for two different car accidents. They have been amazing to work with. Excellent communication and very satisfied with repairs. Got a couple other quotes and Burnside was very reasonable. Will only come to this shop for future repairs. read more

Came here to fix my Honda Accord 08 back right tail light and bumper. It took them 4 days to get it done and everything was super easy, professional and friendly from the beginning to the end. Excellent customer service from all of the staff. I felt bad turning my car in because the inside was just messy and dirty by a 6 year old, they even washed my car and cleaned the inside! Which I didn't expect. My daughter was really happy. The outcome of the damages went beyond my expectations, just like a brand new car. Highly recommended place to bring your car here. Insurance also had a rental car for me and I was able to turn the car in here which made it super easy with a child in tow. read more

Burnside Body Shop - Body Shops Near Me - Modesto, California

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Car accident. No car for almost a few months. Getting the parts was the difficult part. I've been driving now vehicle after service. Someone detailed my car and gave it a nice wash... don't know if that's part of the deal yet greatly appreciated. read more

Took my car here after being rear-ended by a tractor. They did such an amazing job with the color match & repairs, it looked like it never happened. Staff was very helpful and got it fixed in about a week! read more

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Went into Burnside and was pleasantly greeted by Gabby! She was very helpful , let me know the process and she would handle everything else! My car was done earlier than expected, and I went to pick it up. It not only looked like a job well done, it was clean and detailed! Thank you Burnside, as all your employees were pleasant, knowledgeable and very efficient! read more

Literally the worst customer service I've ever got. Came to get a quote. First thing he tells me is "just a FYI we're on the pricy end"... ok? Im like "ok I'm just trying to get a quote." He's like "well just a estimate the bumper itself is going to be like $1000" Ok cool dude. I'm just trying to get a quote. He then goes on to tell me to "take it down the street, would be cheaper." What? So your refusing to give a QUOTE? ASSUMING It would be too expensive for me. Talk about judging someone based on what they drive and how they look. read more

My car had some paint issues from what appeared to be from a previous repair job that was poorly done. It also had a dent from a parking lot fender bender. Burnside Body shop did an amazing job form start to finish. I got a timely estimate and after I approved the work they were very flexible in scheduling an appointment around my schedule. Once I returned to pick up my car it looked as good as new! Everyone there from the front desk to the technicians was very professional and friendly. I have no reservations recommending this shop to any of my friends or family! read more

I was there today with a vehicle that they did beautiful body work on 3 years ago. Since then, I haven't driven the vehicle much, but when I did, there was a "rattle" in the door. I went in today, no appointment necessary and they checked everything out for me , no questions asked. They found nothing, but driving home, I noticed the "rattle" was gone. Thank you Nicole, Jared and Peter for not making me feel like a crazy woman. I would never go anywhere else. read more

Burnside Body Shop - New lobby - Body Shops Near Me - Modesto, California

My five member family all drive their own cars, and Burnside auto is always so helpful! Wouldn't think of going anywhere else! I can honestly say they want the most affordable, practical, and fastest results for you! Always so helpful, amazing service!!! Our car was in and out in less than a few hours, called back quickly to get a hold of me and gave an extremely thorough run down of the damage and not only how they repaired it, but what to expect and be mindful of in the future! read more

When you really, really, really need damages repaired, and repaired well and quick Burnside is there for you. This is a family operation that has been around for years, formerly known as Wilson Lincoln Mercury. Our roof rack and luggage rocket box was damaged in a car wash (see review of Five Minute Car Wash, Modesto, CA) two days before our planned departure and long road trip back to Montana. The rocket box was critical to packing all of our stuff and we needed it done ASAP. Brandon, the owner of the car wash immediately said that they would do all that they could to have everything repaired or replaced so as we could leave on schedule. He contacted Burnside and they said to bring in the car and damaged rack & box first thing the next day. Brandon dropped off the box and I was there with the car at 8am. I could not have had a more attentive, considerate, accommodating, proficient and professional experience than I did working with manager Jerrad Krejci and owner Brent Burnside. They put one of their best men, whose name I have forgotten, who spent most of the day repairing the bent luggage rack, patching up the rocket box and insuring that the combination would be OK for the trip the next day. And so it was. Burnside is a great operation from the receptionist through the repair guys, management and owners. No muss, no fuss and so friendly that I felt like a regular customer. Don't fool around if you need body work done while in the Central Valley of California. Go out-of-your-way, if necessary, so you can avail yourself of the professional competence which is the norm at Burnside Body Shop. Thanks, guys! read more

Burnside was recommended by my friends for a repair of my daughter's front bumper. Boy were my friends right! She was nervous as she doesn't usually deal with automobile issues. So, I just want to say thank you to you all for taking care of her. She felt well cared for and called me immediately after the experience to tell me how nice you all were. Thank you! read more

This is the second time I had to bring my car into this shop after being in an accident and once again great service! A big thank you to Sarah for having great customer service. Also a big thank you to Neal for being very helpful and and attentive, these two really made everything so smooth for me from dealing with sensor issues to contacting insurances this is the place to go for any repairs, definitely recommend them they're the best in town! read more

I appreciate their attention to detail and making sure repairs are done to factory recommendations. 2nd time dealing with this Company and satisfied again read more

I usually don't post reviews, however this time I felt the need to. A lot of companies are lacking quality service and great customer service. Burnside has not only come through on my most recent repair but on the last 3, even during COVID delays. Neil has gone above and beyond with my insurance and getting my Lexus factory parts! Not once did he complain to me and ask me to argue with them on my time. He handled it all! They were completing my vehicle to the highest quality standard without even getting authorization from the insurance first. That was a huge relief and value to my time that they pressed forward with my repair to get my Lexus back to me timely. They showed me that they valued my time over their bottom line. Also my customer portion pay came in right on budget, not a penny above! Just to be clear that isn't normal customer service. I went to Kruse Lucas for an estimate only based on a push from my insurance adjuster. Not only did Eric tell me how busy he was and didn't really have time to look at my Lexus, he then preceded to tell me that I shouldn't customer pay any of it (there was a different scratch aside from the accident) that I should run it all through insurance. Then once he looked at my estimate he complained on how low the estimate was. He then told me how they only help with the insurance company but it's my responsibility and how much more expensive their prices are and I as the customer would ultimately be responsible for any difference and I would have to deal directly with the insurance company. I didn't think twice about going directly back to Burnside! I was so happy I did. Again Neil came through, fast and on my budget! He dealt directly with insurance and was still finalizing the repair but gave me back my Lexus. Anna at the front is always polite and helpful! I won't go anywhere else but there! Top notch customer service and quality work! read more

Burnside did a great job and i will definitely be bringing my business back. The staff was bery polite and helpful and was calling me every possible update on my vehicle. read more

I was referred by William Rinaldi to have my repairs done here after a recent hit n run My time was limited as we are moving to AZ They could not promise the work done by Friday 27 th And that it might be Monday They completed the work Friday My car looks brand new, even cleaned the inside and washed the car A huge shout out for a job well done beyond my expectations, another shout out for getting my car done in record time. I am very pleased Thank you read more

Was referred to by Prime Shine after window trim of 2015 Kia Optima was torn off in the car wash. A little two sided tape and it's good to go, right? Then why does it just looked slapped on compared to the other one. I asked if I needed to sign anything and I'm glad I didn't, since nothing was actually done. Brought it to Jesters in Turlock and they are actually ordering what needs to be fixed. I simply can't stand shoddy work from a business that's specializes in that kind of work. Makes no sense. read more

Burnside Body Shop - Body Shops Near Me - Modesto, California

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They did an amazing job fixing my vehicle. You can't even tell the got rear ended. I'm very happy the way they fixed it. I'll definitely will return if I have to. read more

One word: HORRIFIC. There are no words to adequately describe my situation other than they are a fix-as-they-go shop. My car was in their shop for over 2 months and upon return still had mechanical issues. We took it back and they fixed the hub and bearing (which was mentioned to them when they first got the vehicle) yet was overlooked. Unfortunately it should have been totaled out because I'm still having to get various issues fixed at my local dealership with my car. Since they are a guaranteed network shop, my insurance insisted it be towed to Burnside for a tear down to see if it was fixable or not after I was hit. Well, they started fixing it despite it having deeper issues than they acknowledged.My 5 year old CR-V, with only 32k miles (which was in like-new condition before I got hit) now drives and handles like a 15 year old vehicle with more than 200k miles. I'm utterly devastated and broken, but since they insisted on fixing it, I have to keep enduring more fixes until it gets to the point of 80% past the value of the car. The outside of the vehicle looks wonderful, but the car has more deep-seeded issues that weren't properly inspected and fixed. I will never go to this shop again. Unfortunately I'm just another person they can get money out of. But in the meantime, they also robbed me of my peace of mind when I drive my car! read more

Awesome work and great customer service! The insurance of the man that rear ended me was going to make me pay $100 for a rental car while my car was in the shop over the weekend. Their staff went to battle for me when they didn't have to and was able to get the rental car fees dropped. They went above and beyond what I was expecting! Great shop, with great people! So happy with how my car looks! read more

Burnside Body Shop - Before - Body Shops Near Me - Modesto, California

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