Such an amazing company to work with!! Everyone who works here are super nice and friendly! The girl who I dealt with was the best!! I worked with Kelly and she was great!! She was very easy to talk to and helped me tremendously! There was red on my car and we were concerned it was paint. We realized it was buzzball lol, so she got a wet rag and came back and cleaned it off for me so it wouldn't stain my car. She kept me informed the entire time about my car. Even when my car came home she called to check on me. And my car was done in no time!! Only took a couple days . She explained everything they did in great detail. Even sent me pictures of my tire damage. We needed an alignment on the car , so she made some phone calls and got me an appointment at Big O tires . Took care of everything for me . Was really impressed with her !! I will always be a Caliber Collision Customer. read more

I can't say enough good things about our experience with Caliber Collision. Kelli was amazing. My car was ready as promised and Kelli even stay a little late to make delivery convenient. I highly recommend Caliber and again, Kelli went above and beyond for us. read more

This is the second time I have had to take my car to them and they did a fantastic job again! I will always take my car to Caliber! This shop has great customer care and the work is top notch! read more

Caliber Collision on Stratus is the best. I worked with Raul who from start to finish to took care of my car. I feel like he went out of his way to ensure I got the best service possible. I highly recommend them for all your needs! read more

We were rear ended on 12/20. We filed a claim with our insurance right away and were assigned to Caliber Collision. We brought her in on Tuesday, 12/26 and picked her up 12/29. She looks brand new. Although we had issues with the other party's insurance, picking her up so quickly made up for that. They even gave her a deep clean and wash. She is so shiny and beautiful. We appreciate the hard work and efficient job that Caliber Collision provided. I will recommend your shop to all of my family and friends. read more

Caliber Collision - After(12/29) - Body Shops Near Me - Modesto, California

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Communication was great via text and phone. They did a great job fixing my car after an accident. Will definitely take my car there again if ever in need. read more

Bought my car here twice, first time I got a scratch in my car. it was noticeable if you look hard enough so I wanted to check them out and see they were the closest to my place. Since my insurance will cover the cost I wanted to try them out. Then they gave a total price even with my insurance I still have to pay out of pocket some $500 dollars with change nope not gonna happened. The second time I called them before hand and ask for a quote off the bat they said bring it here will definitely take care of you. Needless to say, I was very disappointed for the second time. They totaled my car. Which definitely made everyone in my family life's a nightmare. The audacity of your company to ask me to bring my car there again is astonishing. Going back here would be like hitting myself in the head. read more

Great service! Raul was a pleasure to work with. Thanks to his expertise and the team's excellent customer service. I highly recommend them!

BIG THANK YOU TO KELLY !! My car looks brand new literally perfect. Thank you for everything! read more

CC was really good to work with. They kept in constant communication while they had my vehicle making sure there were no surprises. I really appreciated the real-time updates they provided. It took a couple of weeks to get my car but it was drivable so I wasn't too worried about that. They also helped coordinate my pick up for Enterprise and my rental. read more

Car was repaired so badly I had to trade it in for another car because it was falling apart and they wouldn't honor their warranty. Blamed everything other than their work for issues after returning it to me. They had my car for 3 months! Also, they used the wrong bolts to replace my tire and had to pay Lexus to get new ones so my tires wouldn't fall off! They said it was very unsafe!! read more

not a reliable service they fix things but to break other things and their detailing is trash and leave over spray on windows

I'm really impressed with the way Caliber Collision operates. I was recently involved in an auto collision where I was rear ended. Caliber Collision was one of the preferred auto repair centers for my insurance. I quickly scheduled an appointment with them for my estimate and they were able to squeeze be in the next day. Eve was the specialist that conducted my estimate and guided me through the whole process. After reviewing the summary and estimate sent to my insurance I was highly impressed by the attention of detail of what needed to be fixed. I knew right away after looking at the estimate I wanted the repair done at Caliber Collision. I dropped my vehicle off to Caliber on a Monday and by Friday afternoon of that same week my vehicle had already been reassembled repaired and back to me. Throughout the whole process Eve continuously sent me updates via text messages. The updates reassured that my vehicle was being taken care of and that I was not forgotten. I noticed all replacement parts were OEM very impressive! After pickup I notice a very small imperfection in the paint. I called Caliber regarding my concern and they were happy to accommodate my needs. They went out of their way to pick-up my vehicle from my work. Cut and buff the area of attention and drop it back off to me that same day. The paint is perfect! They even detailed my vehicle. I am beyond impressive how this team and company operates. I'm going to be recommending Caliber Collision to all my family and friends! read more

Caliber Collision - Repaired rear end - Body Shops Near Me - Modesto, California

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Great/quick service! Highly recommend Tiffanie she is one of their service advisors, she made my first time dealing with an accident very easy/stress free. She kept me updated every other day, and thoroughly explained all my questions. read more

Thank you so much Caliber Collision for being the quickest and most efficient auto body shop in town! I GREATLY appreciate the effort that was put into getting my vehicle in and out efficiently within just a few days! Special thanks to Shantel, Raydene & Enrique. Can't forget the amazing tech who made my Jeep look brand new again. Y'all make a great team and your hard work didn't go unnoticed. Thank you again Caliber Collision on Stratos Way! read more

Work was excellent. Probably could have gotten it cheaper elsewhere, but I felt they were honest and above board and not out to take advantage of a very senior customer. read more

Bruce helped me and was so involved in helping me solve my question. I have literally gone to 3 places and he solved my problem in less than 10 mins read more

I have used this business a few times. Because of the outstanding customer service and fair pricing, I will continue to bring my vehicles here. Over the past couple of years, 2 of my vehicles have had antenna damage because of a certain drive thru car wash. After the 2nd time, I canceled the car wash membership and returned to Caliber to fix my antenna. Because of antennas now being put in the rear of some vehicles, the whole roof lining of the inside of the vehicle has to be removed to fix a damaged antenna. When Raul contacted me that the car was ready, the price was actually less than what they told me. They thought I would need a calibration service, but I didn't. I appreciate their honesty & integrity. Because of transportation issues, I told Raul that I wouldn't pick the car up until the next day. He called back later and offered to have the car delivered to me. I live in a different city, a good 25 minutes away. I dealt with a few people this past visit, Elizabeth, Raul, Leticia Delilah, and a couple of others that I can't think of their names, but all were extremely helpful. I will continue to patronize this business because they know how to treat a customer right. read more

I recently had an unusual thing happen.while driving my grand caravan over some railroad tracks I heard a loud bang at the back of my van, I thought I ran over something.when I opened my tailgate to load something I found out that the stud that the tailgate strut attaches broke off. Went to 3 repair shops to get an estimate and it was between $160-$210 to get the broken stud removed and the soonest appointment was 2 weeks out. I went to the dealership and the service manager told me that they do not remove broken studs and sent me to Caliper Collision.They looked at it without an appointment and said it would be $80 .It was late Friday afternoon,so they told me to come back Monday morning and they would fix it for me . I came back Monday morning and after a short wait they took the van back and about 15 minutes later they handed me the keys and said no charge . I was very thankful because I live paycheck to paycheck while $80 wouldn't have bankrupted me it would have payed a bill $160-$210 I would have to put it on a credit card and payed interest . Besides removing the stud they installed a new stud and reconnected the tailgate strut for no charge. Nobody did anything wrong $160-210 is what an hour of shop time cost and I was ready to pay the $80 I ageed to already being a bargain ,I don't want you to think that you will service at no charge. I just want to recognize a business that went above and beyond.Thank You. read more

It was my first time to come to this place as recommended by my brother Thad, who was very pleased with their work. Yes, my brother is correct. Their customer service is top notch. I talked to Jason who offered some suggestion to fix my dented passenger door and told me to come back after an hour. I did come back but I was not able to see him as he was going thru his lunch break. I then received a call back and said that anytime, I can stop by today and they will look into my dent. One of his technicians, a very young, smart guy (sorry, I couldnt remember his name -- but he had a cute curly man bun :) ) fixed my dented door which didnt even took an hour !!! I am so relieved and I didn't expect such SUPERB CUSTOMER SERVICE, HELPFUL TECH. and shout out to Jason !! Thank you for your kindness . I seldom make comments on Yelp because if I have nothing better to say, I dont waste my time. However, its worth writing about this place and commending the friendliness, helpfullness and great Customer Service provided by Jason and his young, talented, smart technician. !!! read more

Brought my car here as a preferred shop by my insurance company. Amazing service and Team! Great turnaround time as well. They made the whole experience of my accident as smooth as possible and I really appreciate that. Darren helped me on my car and was great. Highly recommend this place read more

Talk about full service!!!! Mark is the BEST!!! Everyday he let me know what was going on.

I walked in with no appointment and the front desk receptionist Raydeen was able to assist me. She was very nice and attentive. She then sent me to get my vehicle seen by Jason. He was super helpful and very informative. My Overall experience has been great and I am very happy that they were so courteous and helpful. read more

Great service. Great work. Awesome customer care!!! Bruce and his staff went the extra mile for me!!

This place is the best! Ask for Mark! Super reliable, I went there and they always pay attention to detail. Very friendly people, easy to work with. Their prices are super reasonable for the work they do, personally I was really impressed. I will be going to caliber collision for all future work. read more

Excellent customer service! After we hit a deer my insurance sent me here. There was an issue after it was repaired but they fixed it right up. Everyone is friendly and nice too! read more

I was recently in a car accident and I didn't know where to send my car. I was referred to Caliber Collision and I was very pleased with the services they provided. Gabe helped me through the whole process of what was going on with my vehicle. He was kind and understanding when explaining the outcome. I would highly recommend Caliber Collision if you want the job done right and thoroughly. Thank you Gabe. read more

Horrible customer service!! the ladies here must hate their jobs lmaoo , does good work , but that doesn't mean a damn thing if your customer service isn't professional. Grow up and Act your age !! read more

Where do I begin? I have never experienced customer service that is so dreadful and a nuisance. This business is very unorganized and the lack of communication is serious a problem. Their was no communication from all levels of this situation. The shop was not communicating with me or the insurance company. The insurance company was not communicating with me or the shop. And whenever I tried to find out what was going on, no one had a clue. I did not hear from the shops for most of the time that my car was getting fixed and when my vehicle was ready to be handed over to me, I experienced electrical issues that I didn't even have. This is a long and detailed review. For full review, go to the link at the bottom. https://docs.google.com/document/d1QvmxQXFLBZRigsbyYiGvr14r0MNhRN5Cl-WJFQyJ1zw read more

I unfortunately had road debris cause damage to my vehicle, I was pretty upset as I invest much of my money into my car and keeping it looking nice. My insurance provider had set me up with and appointment with caliber collision and Eve Z. was the person assigned to me. I could not be happier with the attention to detail that eve and the caliber team has shown on my vehicle! Looks as if it was brand new off the lot all over again! I was kinda nervous about the paint not matching up, but this looks so good! 10/10 would recommend! read more

On June 28th, someone had rear ended me in my new Lexus on 9th street. I was completely devastated. It was a new Lexus that I had purchased off of the lot. Geico, which is my auto insurance, recommended me to Caliber Collision. My car was picked up from my house in less than an hour and towed it to the nearest location which was on 10th street. It was there for about 2 weeks and then they towed it to the Stratos location so they can work on it faster due to having too many cars at the Modesto location. Everything was going smoothly and I was receiving updates through text messaging. Then, all communication stopped. Apparently the mechanic went on leave. That delayed my car about 2 weeks. I stopped receiving updates and I had to call every other day to see what was going on. They have no sense of communication! They kept pushing my car date further and further. I finally get a call that it was ready on August 20th. It was a mediocre job. My bumper looked like it was about to fall off as soon as I went on the freeway and nothing was lined up right. I had to go back 4 different times because they couldn't get it right and up to standard. They gave me a $200 Visa card for everything, but I had to ask for it. When I finally think it's done and over with, my radio does not work. They pick up my car the next day for a few hours and send it back with me saying everything was taken care of. I turned my radio on and after 10 mins it turns off again! Turns out the amp was blown. So I had to wait for the part to come in. Which was another 2 weeks. All in all, my car was finally completed on September 19th. The only positive about Caliber is that they didn't stop until I was satisfied, but this whole entire experience with them was a mess. Nothing went smooth for me at Caliber. I know car accidents are never supposed to go smooth but my experience at Caliber was a complete nightmare. Hope you all have a better experience than me!!!!!! read more

Went in for a fender bender repair, Mark really took care of me if you know what I mean...

Mark did a great job fixing my vehicle. He made a bad experience very easy and will definitely choose them again if I have any issues. That's how good they handled the situation that I got my car towed there an hour or so away from where i live. All around 5/5 starts highly recommended read more

By far, the worst experience I ever had with a body shop. I took my car here TWO times & each time, they gave me false finish dates. For the first time, they changed the finish date 6 TIMES. I got my car 7 weeks after the original due date. No communication whatsoever. 30 minutes before I was supposed to pick it up, they called & told me it wasn't ready yet. The second time, I thought.. maybe it was just a bad experience. I'll give it another try. NOPE. Just as bad. 2 hours before I was going to pick it up, they told me they ordered the wrong size on a car part. They kept lying about every due date. It's like they purposely try to keep it there longer so they can rack up the bill. I'm so frustrated because they don't realize that this affects me because I have no car & I can't even make proper arrangements because they don't give me a TRUE DUE DATE! Never again will I bring my car here. No communication, they don't care about their customers at all. read more

My car was in a bad accident twice in 2 months the first insurance took forever to respond but the second insurance responded within days and recommended I go to Caliber Collision, being desperate to finally have my car fixed I jumped at the first place they recommended because when I showed up they inspected my vehicle within minutes of arriving and got to work on it right away. The staff was extremely helpful and respectful to me and my husband even tho we are young and most places aren't so respectful of young customers!! They took care of contacting the insurances for me and getting it all paid for and even took care of the insurance paying for my rental. We got our car back exactly when they said we would and looked just as brand new as when I bought it!! I extremely recommend this place and will definitely return for any other repairs I might ever need in the future!! Thank you So much for all your help Jeniffer!!! read more