They charged me $20 and they had me walk out like this. I have bad trauma with the drill so I said soak off ONLY and she kept drilling it after I said no three times! So I then denied the pedicure service & she had a nasty attitude! Then continued to rush the service. I Walked out with real bad anxiety. They will try to up charge you as soon as you walk in SERIOUSLY DONT COME HERE. read more

Fivestar Nail and Spa - Bad experience - Nail Salons Near Me - Lilburn, Georgia

I wanted a black French tip and this is what they did. This is actually their second attempt. Don't zoom in it's a jump scare. I told them it looks awful and they still took my card and swiped it for full price after saying they would give me a discount. I am disappointed and embarrassed. Dont waste your money here. read more

Fivestar Nail and Spa - Pedicure with Black French Tip - Nail Salons Near Me - Lilburn, Georgia

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My girl Trish get me right everytime! There is nothing I ask for that she can't deliver. She's the best mixed with Heidi on the acrylic pedicure fire combo read more

This was my first time coming here. I really enjoyed my experience. The service, quality, and vibe was really good. I will definitely be back soon. read more

The service and quality was excellent. My manicurist Trish did an excellent job on my hands. My pedicure was done by TrI, he didn't excellent job I would go back to both of these specialists. The only recommendation I would have is to know exactly what your pedicure and manicure is gonna cost before you get to the register and also I would not use a gift card, visa gift card, MasterCard gift card at the shop if you can pay in cash only. read more

Fivestar Nail and Spa - Gel nails and nail art. - Nail Salons Near Me - Lilburn, Georgia

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The nail salon is usually clean and organized. It was recently renovated, the ambiance is pleasant, and the workers are overall attentive. It's a good, reasonably priced nail salon. I'm giving 4 stars because after my last, and 4th visit, I'm not impressed. My prior visits were simple SNS removal with a basic manicure or SNS on tips, with a pedicure and have always been fine. Not exceptional, but fine. Yesterday I got an SNS mani + pedi. It wasn't a bad visit, but my nails did not turn out as expected, and the tech worked on my nails for about 2.5 hours. My visits aren't usually this long for SNS on natural nails, even if I already had SNS on my natural nails that needed to be removed before the new color was placed. The top coat to seal the SNS on some of my finger nails is lumpy and you can see the brush strokes. More fingers had these defects but I noticed while she was working and was able to get them fixed. My pedicure felt and looked great, but then when I looked closely at my toe nails when I got home it looks like the clear top coat had been used on red nail polish before mine and there were subtle, but noticeably there, reddish tints on both my pale blue big toe nails. Like I said, the visit was by no means terrible and I do like my nails overall, but I'm not satisfied with the quality. :/ The ladies who worked with me were very nice, I just wish I could rate their work as highly as their hospitality. read more

I've attempted to come to this salon a total of 3 times. Each time I left beyond disappointed. This final encounter takes the cake. I came in to get a hot stone pedicure and a nail repair. The nail tech on my nails acted like it was an unheard of request to get a nail repair. She proceeded to give a negative effort at best. The design was incorrect, inaccurate color (mind you the colors were pink, yellow and green) she did not even attempt to keep the nail shape. The original set was coffin shaped and this one finger was not even close. Then my hot stones were cold, and to add injury to insult the entire nail plus gel polish came off my toes. I have had my nails done a total of two days. $75 dollars down the drain!!! NEVER AGAIN! I'd rather mop the ocean floor than spend my money here. Save yourself and go somewhere else. read more

Fivestar Nail and Spa - Nail Salons Near Me - Lilburn, Georgia

3 different people worked on my fingernails due to staffing shortage. And it shows. Time and money I can't get back. I asked for coffin shape and SNS matte. The color is splotchy and shape is more square with lots of lumps and dips. read more

Fivestar Nail and Spa - Nail Salons Near Me - Lilburn, Georgia

I love this place, they take quick walk-ins, they also have great customer service skills, && it's so worth the money. Trish did my nails, (cute affordable lashes) read more

Fivestar Nail and Spa - Nail Salons Near Me - Lilburn, Georgia

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Decided to come back and change it up a bit. I told the nail tech I wanted a few stones and she did just what I asked for thank you I love them. This time I had 2 different techs one person did my fill and another applied the stones. read more

Fivestar Nail and Spa - Nail Salons Near Me - Lilburn, Georgia

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There was about a thirty minute wait to my nails done. I came in on a walk-in on a Sunday so I wasn't expecting to be serviced super fast anyway. However once you are sat, the nail techs are pretty fast and their prices are also good. My only complaints would be that the lady doing my nails left in the middle to check in more people because there was no one else at the front desk and also I started bleeding a couple times because she cut it too close on two nails. Overall I'm happy with the nails, I would just recommend coming with an appointment or just when it's not very busy. read more

Fivestar Nail and Spa - Acrylic & SNS - Nail Salons Near Me - Lilburn, Georgia

Clean, polite and plenty of stations. Lily took care of me and my broken nails quickly. Not rough like some places can be. SNS manicure, not too thick, $45 read more

Fivestar Nail and Spa - SNS + manicure - Nail Salons Near Me - Lilburn, Georgia

Came here, got there at 9am, only 1 person there. Then when another person came I was trying to explain to her the kind of nails I had on (gel X) from a previous nail tech, telling her so she could take the right procedures to take them off. She walked off and went to do someone's pedicure bc she didn't understand what I was saying. Instead of trying to talk to me lol. And then when I got up to leave they all the sudden wanted to acknowledge me, very unprofessional. read more

I love my nails but wish they were honest about hidden fees prior to applying them to my nails. hence why I gave 4 stars. read more

Fivestar Nail and Spa - Nail Salons Near Me - Lilburn, Georgia

Tried this place out many times because I live close by but each time they disappointed. They do a poor job and the last time I came was a couple months ago after my nails were chipping they tried to call me a liar and say I didn't get my nails done their recently and tried to tell me to purchase a refill. Then they tried to tell me it wasn't SNS and it wasn't only one person literally 3 of them came at me like I was lying. Last and final time I went to get my nails done it chipped and cracked 2 days after they were done. I go back to get it fixed and the next day the same nail chips again. Don't waste your time or money here I have been disappointed every time. Honestly if I could give them 0 stars I would. read more

I came here from California and was kind of scared to get my nails done and omg I love how Mary did my nails and she did them perfect. She did my nails exactly how I explained to her. And she showed me the cutest charms so I HAD TO GET THEM. The Chanel charm was my favorite. I would definitely come back and get my nails done by her and her service is A1 read more

Fivestar Nail and Spa - Nail Salons Near Me - Lilburn, Georgia

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Loved her csr work great price took me at the last second and I will def be back again

I stayed away so long because how rushed their services are. Lyn did my toes soon as my feet hit the water she was working on them, barely allowed them time to soak and Kim did my nails. I asked for a simple $30 pedicure and seen like she gratuity to the prices and for my nails ombrè full set also seem like gratuity was added. I was the last customers and Kim offer to do my brows and massage I declined because it was late and didn't want to spend anymore money in that place. Trust your first mind when it comes to reviews and these businesses. read more

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WARNING - RECENT COVID-19 OUTBREAK! This establishment had a recent COVID-19 outbreak around last week that started with the owner and has affected multiple employees who have also tested positive and are symptomatic. The owner, however, refused to close the store or wait for employees to have negative COVID test results back. I worry that if they are so willing to put their customers and community at risk, what else they are willing to compromise in order to make a quick buck. I attempted to report this business to the Health Department, but unfortunately, a system is not set up to do so. I hope that I can warn the community through this post. read more

My nails look horrible. I've tried to give this place 4-5 chances and each time I kick myself! I went tonight and was greeted as always. I got SNS on my nails and regular polish on my toes. The young man who did my pedicure did a great job. The lady who did my nails is the problem. The SNS is thick and uneven. My nails are misshapen, and I was cut on each of my pinky nails by the file... which was done by hand (not the machine). To top it off, the color is atrocious. I am going have to go to another place to get my nails redone BEFORE my upcoming birthday! I'll never come back here... I promise read more

Fivestar Nail and Spa - Why is the SNS all over my cuticle? It's thick, uneven and just looks awful. - Nail Salons Near Me - Lilburn, Georgia

Decided to give this place another try since it's been a couple years. But... $50 (FIFTY $$!!) for some ugly nails?? They're so uneven and bulky. I do not recommend this place.. don't waste your money. :/ read more

Fivestar Nail and Spa - Nail Salons Near Me - Lilburn, Georgia

I love love this place!!!! I have been coming here for several years and live about 30 minutes away but still drive here. It's always super clean and everyone is super nice. My ladies are Lily and Lynn I usually only have them do my mani and pedicure but Kim is also very good. Lily does my eyelashes as well and she is really good. They always take good care of me read more

I came in for a pedicure and I wasn't impress. Thank God I decided to hold off on a fill in. I would have been pissed. For one they clearly water down their polish even the gel. I will never come here again. I haven't left the shop in 5 mins and I put on my shoes in the parking lot and polish comes off on my big toe. I had been sitting for 30 mins for them to dry. The pedicure was mediocre and they do not get in depth while doing your feet. Don't waste your time or money. But trust me they will want a tip they have a sign saying tip cash by the nail dryer. Tip is do better read more

I am new to this area and thought I would try this salon as it looked very nice. I get SNS nails and the technician made two of my fingers bleed when she filed. She put some kind of ointment on it and said sorry. Within 24 hours one of my nails chipped which doesn't happen with sns. I went back for a repair and they were not as "happy" as they were on my initial visit. They seemed annoyed and bothered. Quality of services and staff is very poor. There are many salons in the area and definitely will not be back to this one. Very disappointing. read more

I've tried this place a couple times and every time I go they never last! I recently got my nails done on Thursday and by Saturday 3 had already fell off. The lady took 3 hours just to do a simple set. She took longer doing them then what they actually lasted. And she charged me way too much! The lady was not careful at all she kept cutting me and wouldn't even say sorry. And to top it off they weren't even at all!!! I can honestly say I won't be going back. read more

I was a little skeptical going in based on two of the previous reviews but the first two nail shops I went to were closed on Sunday. Not only were they open but they were still taking customers at 639 when the sign says they close at 6. I went in for a pedicure and a fill. After I picked out my color I was instructed to go to chair 5 where I said for a good 30 minutes waiting for someone to start my pedicure. I was in no rush so I turned the massage chair on and started watching a movie on my phone. Once she got started she did a great job. When my pedicure was done I was instructed to go sit at a table in the front where I had to wait another 20 minutes to be tended to. While I waited I observed the lady next to me with her white tips so I decided to soak my nails off so I could get white tips with gel. Overall good service but it didn't seem to be enough people working. I'll definitely visit again because their work is neat and prices are good. read more

Got pedicure and eyebrows done with Lee Lee. Awesome job on the pedicure. Got the #2...(there are choices!) And she did a wonderful job on my eyebrows. Early Saturday morning there was slight wait but it got busy around 11. read more

Fivestar Nail and Spa - Great eyebrow wax - Nail Salons Near Me - Lilburn, Georgia

Over priced !!!!! Do not waste your money here . They charge for every little thing . They don't know how to cut and file sharp , leaves nail still buff . read more

Love my nails thanks to Mary! She did such a nice job with the gold flakes addition. Always beautiful job. read more

Fivestar Nail and Spa - Nail Salons Near Me - Lilburn, Georgia

The staff here is very aggressive. They keep trying to up sell you. Ask me once, that's fine, but if you keep it up it's bothersome and annoying. Then when it's time to tip, they keep trying to get more money out of you. No thanks. read more

So I have been coming here for the last four years Mary does my nails all the time I like how she does them she does it the way I like .she is a very loving person every time I go she's giving me something in return she values her customers she gives impeccable service every time I go. But this past weekend I went it was my Birthday Mary made it so special she bought out the to celebrate my birthday and all the other ladies in there as a business woman she's got it right she is a true woman of God and she walks as such i love my Mary i moved all th we way to Bethlehem and come all the way to her i bought my Auntie with me it was her second time back she hooked cant get enough and we love the fact mary gives great massages she is just the best read more

Love this place been going there for over two years! I'm disabled and they really take care of me! They even come out to the parking lot to help me in! Everybody there is amazing! read more

Went in today for a pedicure and was very impressed. They were very busy but seated me right away. I did have to wait for quite a few minutes before a technician became available but the chairs are super comfy and they had the Falcons/Giants game on so I didn't mind. My technician (I didn't get her name) was very apologetic about my wait even though I told her I wasn't in a hurry and didn't mind. It was nice that they noticed they had kept me waiting though, and I appreciated her apology. I got the deluxe pedicure for $28 (which is an awesome price) and it was amazing. They did such a good job and my feet feel amazing. I will definitely be back for my next fill in and pedicure :-) read more

This place honestly doesn't even deserve any stars. Don't bother going horrible they'll talk about you in your face. My mom & I came to get pedicures & it was horrible!!! We were greeted as soon as we walked in & seated. Cool. The First Lady who was going to do my moms pedi turned the water on was okay at first & then she gave us the menu, we looked, & we told her we wanted the #2 Pedi Plus $18(regular pedicure w/callus removal). So typical Vietnamese nail tech she was like "oh #3 is better longer massage only $22" I told her "it's okay my mom & I just want to do #2" so they First Lady starts working on my mom & second lady arrives & already First Lady started talking shit about my mom & I. . .But little did the First Lady know my mom is Vietnamese, so moms understood everything lady was saying. The second lady who came to do my pedi ask the First Lady what kinda of pedi are we doing, 1st lady said "their doing number #2 $18 I tried to convince them to do #3 $22 but they too cheap" horrible service. And then when the lady started to scrub my moms callus she literally scrubbed it 3 times each foot and started the next step, & the nail tech was rushing through the pedi to go eat like wtf we're paying to get a pedi with callus removal and none of my moms callus was removed. My mother literally took her finger nails scratched the bottom of her foot in front of the second lady the nail tech doing my pedi and showed her there was alooooot of skin still on the bottom of her foot. Horrible nail salon. Don't recommend to anyone. read more

I went in earlier today with my daughter and it was a little crowded. That was expected due to it being a Saturday. It took a couple of minutes for someone to greet us. We were asked to sit in the front two seats. I wanted to get my daughter a nice manicure while I got a full set. The woman rushed through my daughters nails and didn't bother to clean the excess nail polish on her fingers. Then while doing my full set she kept nipping my cuticles with the drill. I hadn't noticed this until I got up to wash my hands and five of my nails were bleeding. I had to ask her if they had some sort of antiseptic to prevent infection. Also , while we were there one of the ladies was arguing with a customer because a lady misquoted her for a manicure and refused to honor the price. I wouldn't recommend this salon to anyone. Bad first experience for me. I won't be returning. read more

Went in for a full set. Left with terrible paint job. Bleeding nails. Woman completely over charged for what I initially went in for. Full set was coming off within days. Not a good experience at all. read more