Good service! No issues for me I've been going to them for about a month and no complaints so far so good

Had a great experience here with gel builder nails done by Kim. The photos don't do them justice. I keep really short for work but they have a bit pizzaz with the design. Kim spent so much time with me even after I decided I didn't like the first color. Got eyebrows waxed also read more

Pretty Nails - Nail Salons Near Me - Lilburn, Georgia

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I came in for a last minute pedicure before going on my Vegas trip. They were able to take me in with no problems. The staff was consistently nice and welcoming. My nail tech did such an outstanding job from the massage to the service. The communication with my nail tech was perfect, it wasn't too much talking or too little. Sometimes you want to just come in and relax without having to talk so much. So that was great, I definitely enjoyed it. I definitely recommend this place! I will be coming back. read more

Pretty Nails - Nail Salons Near Me - Lilburn, Georgia

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Please save yourself the trouble and DO NOT come here. The work is so sloppy, they lie about their prices, and when you attempt to ask them about the price or have them fix the sloppy work, they yell at you. The literally audacity to yell at your customer infront of your entire salon. A total waste of $145. I will never be returning again and highly recommend you don't either. Find a place who values quality. Not a place just trying to take your money. read more

I went in to get some very grown out acrylics removed. I got there at 5:45 & they close at 7. Thankfully they still took me to redo my poor nails. Katie was very diligent & made sure everything was how I wanted it. It was $60 with tip for a full SNS mani with added tips (all my nails broke off during the acrylic removal). That's the best price I've seen anywhere. The staff all wear masks & there are plastic dividers up between you & your esthetician. Given another salon was extremely evasive when I asked about their COVID protocol it was nice to see they were set up for everyone's health & safety. read more

Pretty Nails - SNS by Katie - Nail Salons Near Me - Lilburn, Georgia

First time visit, was I impressed! Ladies are kind gentle and so considerate. I am traveling and was so apprehensive of trying a new salon. Kim was exceptional with her professionalism and expertise. I had SNS manicure and Classic pedicure. Both ladies did an amazing job! Felt so comfortable too! I will definitely be back. Very clean and tidy. Their service and prices are first class! read more

Pretty Nails - Best Manicure uses no harmful lamp - Nail Salons Near Me - Lilburn, Georgia

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I used to come here over ten years ago and really liked it, but found another place closer to me. I found myself in the area one Thursday evening and had some time to kill. I was due for a mani, so I decided to come in. I was greeted upon entering. All the techs were working with other customers, but the place was not packed. I chose my gel color, Gelish "Tan My Hide" and sat down in the small waiting area. It didn't take long before it was my turn. I had two techs work on me. The first one must have been new because she did the manicure and cleaning then the second tech painted my nails. The first one came back to make sure my nails were dry and to give me a massage. They were both great! The first tech was very thorough and took her time with cleaning my nails which I really appreciate. I was very pleased with her work. The second tech was thorough as well with painting my nails. She was fast yet efficient. I am overall pleased with how my nails turned out. The prices are reasonable. Although small, the salon is clean. read more

Pretty Nails - Manicure + Gelish in "Tan My Hide" - Nail Salons Near Me - Lilburn, Georgia

SMS and pedicure done perfectly!! I've had it done a thousand times and most times it looks bunny and not natural, they did a wonderful job on both mine and may daughters nails and feet!! Will definitely be a regular customer!!! read more

Pretty Nails - SNS - Nail Salons Near Me - Lilburn, Georgia

This place is a hidden gem. It's usually not super busy so the staff will really take their time with you. I got a SNS manicure with Kim and a pedicure with Donna. Kim is very detailed and does beautiful sns. She is also very kind and accommodating, she listens to what you want and tries to accommodate your requests. I have gotten sns with her several times and it typically lasts 3-4 weeks without chipping. I haven't found those results with other local nail salons I've tried. Donna gives an amazing pedicure. She gives a great foot massage and she is very detailed and thorough. They are great at matching colors for your manicure/pedicure when using different types of polish as well. Prices are similar to other nail salons in the area (classy nails, Lux nails, etc), and the service is exceptional. I highly recommend this nail salon. Give them a try, you won't regret it. read more

Got a pedicure and gel manicure, hated everything about it. They made many of my nails bleed (see pictures), the polish lasted a little over 1 week before chipping and lifting. They cut all my nails unevenly. read more

Pretty Nails - Bleeding nails - Nail Salons Near Me - Lilburn, Georgia

They get one star for being so kind but my nails came out horrible. Customer device is so important but so is receiving great quality work for your money. The paint job on my nails are horrid. The man did them over three times, I was so over it and was so tired of being there so I just said keep it the way it is. First he blamed the particular polish and made me pick another color, then he said it was the light machine (I got gel nails) I believe it was the cheap polish they have and his lack of experience in painting nails. My toe nails look horrible, like wth some of my toes aren't even fully painted. This place shouldn't even be open for business smh I've had a few bad experiences at nail shops but this truly took the cake! Waste of my money and time. So irritated about it... read more

Pretty Nails - Nail Salons Near Me - Lilburn, Georgia

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I absolutely love this place!! Kim, her husband and all the staff are pleasant and I have never been dissatisfied after leaving. I even took my husband in for a pedicure and he said it was the best pedicure he ever had!! read more

I have been getting my nails done by Kim at Pretty Nails since 9/2022. I can always rely on her to help me decide on the perfect color combination or design. My most recent visit, I showed her a picture of what i wanted and let her do her own version of it. She did not disappoint! I always get so many compliments on my Kustom Kim designs! read more

Pretty Nails - Nail Salons Near Me - Lilburn, Georgia

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Not sure why this salon wouldn't have a perfect rating. Everyone is wonderful... very nice and not awkward at all. This was my first visit. About 5 or 6 women working so no one was waiting and everyone did a great job (i went with two others and we all loved the work) relaxing and clean atmosphere. Making sure I come back. Spa party on June 9 which Kim(mamager/owner maybe) says all services will be marked down and have additional workers to help out. They also do facials, eyebrow wax and tattoos, detoxing I think. About other review....the shop did not smell bad...no real odor at all that would be different from another salon. They showed us the menu so that they knew exactly what we were asking for and communicated just fine. Several loyal customers came in and seemed very happy w their service also. All salons get packed from time to time....it's kinda like the ladies' room....but we deal with it. read more

Pretty Nails - Mani pedi - Nail Salons Near Me - Lilburn, Georgia

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I had Kim do my pedicure. She was a sweetheart! Great conversation. A relaxing pedicure after a very long time. She was patient and thorough and kept asking me if I liked the color, the temperature of the water etc. Everyone was very very friendly! Would visit again if I'm in town. read more

Kim always makes sure I look clean and polished. She fixes my nails if I need it and she even helps me pick the color when I just can't focus on it myself. Thank you Kim! read more

The staff at Pretty Nails are very professional and cater to their customers. Kim and the rest of the ladies make me feel vet comfortable and the atmosphere is very calm. I love the attention they give my nails and any other service I get. Pretty Nails is the only nail salon I go to!!! read more

Disappointed in my recent experience with getting a gel manicure. This is my staple nail salon and I've come here many times to get gel, so I was surprised at the result this time around. The nail tech (who I believe is the business manager, Oanh) was very rough with handling my hands, even causing my cuticles to bleed, and she applied the gel to my nails very poorly. The gel on the edge of the nail beds are uneven and were not smoothed out to look clean, the gel already started to lift, and bubbling and cracks appeared in the polish after just a few hours. I called the next morning to see if any other customers have had this experience in less than a day and Kim who answered the phone asked me to drop in to have them fixed at no charge. Her and her husband (I think) are very nice. The same nail tech corrected my nails, only a few, though I was expecting them to clean up and redo all my nails. She did not apologize at all. Extremely rude and unprofessional. Cracks in the polish still appeared a few hours later, so going back did not do me any good unfortunately. I'll only come back here to get my pedicure and will likely book an appointment with Kim if I decide to get my manicure done again. read more

Pretty Nails - Gel nail polish manicure! - Nail Salons Near Me - Lilburn, Georgia

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This was my first visit to this establishment Most of the reviews we positive so I decided to check them out. I am glad I did. I got the SNS NAILS, Kim explained how the process works so I was pleased with the information she provided. I will be returning!!! Lena was my nail tech she did a good job too. read more

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My pedicure from Lan was great. She took her time and did an excellent job with my massage. My manicurist did not have on a name tag. I called beforehand for pricing and after my SNS was done I was told I was charged more for "long" nails and because she fixed a nail. I did not ask her to fix any of my nails and said she could just file them. She filed my nails so hard I bled. They also charge a 3% fee for all services paid for in card. read more

Pretty Nails - SNS - Nail Salons Near Me - Lilburn, Georgia

Absolutely terrible first they lied about the price on the phone and when I got there she finished doing my nails and when I asked her to fix it she caught and attitude and started talking to her coworker about me in her language. On top of that the gel polish was looking cracked under the top coat!!! read more

I have been here twice so far. I'm new to the Stone Mountain area, and this is my new nails home lol. Each time I have been here my nails and pedicure were perfect. They also do a little shoulder massage with every service. So far only Anna has done my nails. read more

Pretty Nails - SNS manicure - Nail Salons Near Me - Lilburn, Georgia

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I went in on Saturday late afternoon and got a mani/pedi. The place is a bit aged but the service was very good. There were no other patrons when I arrived and I was seated right away. A few people came in while I was there (approx 45 mins) but definitely a light crowd for a Saturday. I got the classic pedicure and SNS manicure for $55. Oddly she never touched my cuticles, but I didn't mind. I have natural nails and like to protect them so the owner recommended the SNS nail polish. It's supposed to be better for your nails than gel polish but lasts as long and even provides vitamins. Not sure if that claim is true and won't really know how it does on my nails until I remove it. Removing the gel polish is rough on my nails. They told me SNS could last from 2-4 weeks. They look great and the nails feel very strong. The process is a little time consuming but they give you a pillow to rest your arms. And although not heavy I can feel a difference on the nails, not bad just noticeable. The pedicure left my feet super soft. Afterwards the technician gave me the toolkit she used for me to take home. It contained an emery board, small buffer, and sponge. Bonus! read more

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I came in and sat there for 20 minutes... It was not busy and I looked at their nail designs and they were bad. It didn't look like something done by professionals. Most of them were Halloween designs also... Just got up and left, went to the nail shop across the street. read more

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Very clean work , nice atmosphere, following Covid guidelines to protect themselves and customers. Will come back again!

Helllllllll Nooooo!!!! Never have I ever had to tell the nail tech to Stop and let someone else finish my nails- until today! Never have I stayed in the nail salon for 2 hours when I was their First customer at 9:30am sharp- until today. She ripped my nail off and made it bleed and cut the side of my nail Off!!! Terrible service! They tried to make up for it by offering SNS, but it still looks bad. Didn't even discount anything. If I could give 0 stars i would! read more

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This was my first time here and my service was EXCELLENT!!! The establishment is very clean and everyone is so friendly!!! I showed a picture of what I wanted and they did it BETTER!!! Katie and Donna performed my services and I WILL BE BACK! They were so patient and took their time! I highly recommend this place! read more

Pretty Nails - Nail Salons Near Me - Lilburn, Georgia

I needed a place to get a pedicure done, especially a good callus remover treatment. The last time I got a pedicure was at another salon and they did not even touch it. I've heard good reviews about this place and it was conveniently in the area. It's a small salon and can easily be missed, but the plaza is small itself so it's nudged between the Dollar Tree and CVS. One side of the salon has pedicure chairs along it and the other side had about 3-4 manicure stations. I picked the callus treatment pedicure and I think Linda was my nail tech. Overall, I enjoyed the pedicure and it was relaxing. Linda made sure I was comfortable and she definitely fulfilled the 45 minute time. However, she did alright with my calluses, I think people are afraid of going to deep with it. My calluses came back the next day, but that varies from each person. I've had one REALLY good pedicure at another salon where my calluses have completely disappeared and I haven't found a place that performed the same. I'll probably come back here for a quick pedicure or a good manicure from the other pictures I've seen. But this is a great place for getting your nails done and pedicure. They also didn't pressure me to get anything extra also. read more

I went here as the first salon opened during Covid Pandemic. I was cautious and this salon is doing everything right for both the client and the owners. Each station has its on plexiglass sneeze guard; desks and chairs each build as needed to protect clients and technicians. Each person is required to wear a mask and purchase the nail files to take and return with the next time. Phyllis G. Stone Mountain, GA read more

This is one of the best nail salons in Lilburn. I used to come to this location regularly until I moved. I still come back when I want some genuine spa treatment with a wonderful and friendly staff. I have referred numerous friends to this location and they all love it very much. They have very reasonable prices and their services are impeccable. You're always greeted by a friendly smile and they always remember your face if you're a regular. On this service, I got the SNS manicure and it is gorgeous. Kim was my tech and she did an amazing job. She's such a sweetheart and she's very interested in how you're doing. She took her time with my nails and they look and feel amazing. To top it off, she provided the most relaxing massage to my neck, arms, and shoulders. I could come here just for those services and be completely satisfied. When I'm in Lilburn again, I will definitely return. Please stop by and let Kim be your tech! read more

Pretty Nails - SNS Manicure done by Kim - Nail Salons Near Me - Lilburn, Georgia

I've been here four times and there has been some issue every time I've been in.they are inconsistent and don't do a good job on your nails. Not all clients get the same attention. Today I went in and was told I would have to wait for a half hour for my manicure and pedicure. An hour later somebody finally came over to me and told me that shortly. No one even apologized for the wait. My fingers and toes are horribly uneven the paint is thick and goopy. And I did not get a neck and shoulder massage like everyone else did. I hate having to come home and take off my nail polish that I just paid so much to have done. The last time I had an issue here I spoke to someone over Facebook and they offer me a 20% discount on my next visit but then never honored it. this place has great reviews on Yelp and in other venues but I'm sure I'm not the only one who has had these sort of issues here. I will not be back read more

I came here for the first time last night with a girlfriend. We were given warm welcome and seated promptly in massage chairs. I asked for classic pedicure. I had Kim. She was very attentive and friendly. She chatted with us while working. She took her time and paid close attention to her work. Overall I'm happy with the service I received and will return. read more

First time visitor to Pretty Nails. Asked for SNS manicure. I basically just got a polish application. Absolutely zero cleanup of cuticles or nail bed. I asked the tech about filing and cleanup and she said it would be done later. It was my first experience with SNS so I said okay and let her move on..and she never came back to the clean up. So now a week out from the "manicure" and it looks like it's been 3 weeks. Will definitely not be visiting here in the future. read more

This is one of the best nail shops in the area. They are always CLEAN and PROFESSIONAL. I really feel like they strive to make their customers happy. If you are ever dissatisfied with your color choice or services, the employees genuinely care about their customers happiness and will make sure you are happy when you leave. I have yet to have a negative experience here. They have a wide variety of nail colors and other beauty services. I normally see Anna when I go to this shop, she is AWESOME. Kim always does wonderful work as well. Truly all of Kim's ladies do good work. I love going to this shop and I can't see myself going to any other Nails salon. FYI: They also always have promotions/coupons on their services. read more

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They overcharge on their nails. I got a gel fill, which is usually $35, and i came here and they charged me $45. Also, i asked for coffin and they did not do so. they painted horribly and took 2 hours to do a 45 minute fix. read more

Pretty Nails - Nail Salons Near Me - Lilburn, Georgia

Went in for a gel polish change. Kim was awesome; filed my nails, buffed them and gave me a stellar shoulder and neck massage. Paid attention to detail and applied cuticle oil at the end. Only four stars because I would've liked a better selection of OPI polishes. read more

Pretty Nails - Nail Salons Near Me - Lilburn, Georgia

I love Kim and her husband!!!! This is probably the best nail salon I have ever been too! Very clean, friendly staff, and they do an amazing job on just about everything! They treat everyone like family here! My nails came out so beautiful! I received a full manicure called "SNS". To me, it's WAY better than GEL. You have to try it! I will post pictures!!! It's your real nails with no acrylic involved! They last longer than GEL!!! Parking is very easy, location is easy to find, and the prices were great! I will always come here for my nails and other services;-) Thank you Pretty Nails!!!!!:-) - Jade read more

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I have no idea where all these stars came from for this place. I'm starting to really doubt yelp reviews and their credibility. Upon walking in this Saturday afternoon with my 7 year old daughter the owner Kim quickly welcomed us and asked me to sign in. I wanted a pedicure and gel polish for my nails. My daughter a mani pedi. The place I noticed quickly had very poor ventilation, chemical odor was strong and it felt stuffy as if the ac was either off or barely on. An hour later I guess they turned the ac up cause it felt cooler. But still I left with a banging headache. The place was busy but we were sat in the spa chairs within 5 minutes and then we waited...with no water in our tubs just sitting there. I noticed my tub was awfully dirty it didn't seem like anyone cleaned it at all. After what seemed like a long enough wait the man came and turned on our tubs and when he proceeded to just fill my tub and ignore how dirty it was I told him it's dirty but he didn't understand. Didn't feel like causing a scene so I just let it go. So moving on to my pedicure..I asked for the deluxe $35 pedi which was listed for 60 minutes but ended in 45, the massage was short and I didn't get the paraffin wax treatment like it said. Going on to my gel polish. I don't think the lady who did mine should be doing gel polish because the Polish is all over my skin, the cuticle, and my nails are not shaped evenly. This gel will probably be lifting by tomorrow. I tried to cut some of it off my skin but we'll see. I wish I never worked in nails because now I have a standard that no salon has been able to meet and this place is far from it. I will not be back. read more

Pretty Nails - Top coat and polish all over skin and cuticle - Nail Salons Near Me - Lilburn, Georgia

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Excellent customer service and customer appreciation Very clean and sanitary Kim was very friendly and informative I highly recommend and will definitely be back! read more

Not a good nail salon. The nail tech didn't listen too well. I kept telling her that my polish was regular polish with a gel overlay underneath. She kept treating the polish as if it was a gel polish. After we finally cleared that up, she tried to give me an acrylic fill-in when I specifically asked for a gel. This place was rather unkempt. She did the fill -in with gel acrylic, she polished over the acrylic with regular polish, then did a clear coat of gel polish over the regular polish. A day later I noticed that my nails looked cracked. Then the polish started chipping, both the regular polish and the gel polish. Iwas going to return to have then ccorrectly nails but I just didn't take action because I didn't want her to fix my nails. A week later, I did have my nails fixed but at a different salon. I would not recommend this salon and I would not return to this salon. read more

Pretty Nails - First nail has 2 cracks and second nail has 2 cracks and paint had chipped. The acrylic itself is still intact. - Nail Salons Near Me - Lilburn, Georgia